2715 Windows Jobs

Business Unit: Cubic Transportation Systems We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic. com. Job Details: Security Operations Engineer Apply Refer Referral Bonus Eligible Yes Business Unit: Cubic Corporation We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic. com. Job Details: Job Summary: We are looking for a highly skilled Security Operations Engineer to support and enhance our global security posture. This role focuses on vulnerability remediation across infrastructure, applications, and databases. The ideal candidate will have hands-on experience with Azure, Wintel, Java application support, and SQL databases, and will work closely with global teams to ensure security compliance and operational excellence. Work Shift: 24x7 Rotational Experience: 3+ Years Primary Skills: Linux, Azure, Windows, Applications Support Secondary Skills: Microsoft SQL, Networking knowledge Responsibilities : Perform vulnerability remediation across infrastructure, applications, and databases. Monitor and respond to security incidents, ensuring timely resolution and documentation. Support and maintain secure operations in Azure and Wintel environments. Provide application-level support for Java-based systems and SQL databases. Collaborate with global teams to align with security standards and best practices. Ensure compliance with ISO 27001 standards and internal security policies. Maintain documentation and reports related to security operations and remediation efforts. Contribute to future hardware software planning. Minimum Job Requirements: Bachelors degree, or Minimum 3 years of experience in Security Operations or related technical roles. Strong hands-on experience with Microsoft Azure and Wintel infrastructure. Experience supporting Java applications and SQL databases. Proven track record in vulnerability management and remediation. Familiarity with global security standards, especially ISO 27001. Strong analytical and problem-solving skills. Ability to work in a rotational 24x7 support model. You bring a solution-driven mindset, stay updated with tech trends, and thrive in a collaborative, high-stakes environment. Desirable Certifications: ITIL Foundation or higher (recommended). Microsoft Certified: Azure Security Engineer Associate or equivalent. Worker Type: Employee Global Level: Global Level 2 Worker Type: Employee

Business Unit: Cubic Transportation Systems The Systems Engineer is a qualified, practitioner responsible for applying knowledge and expertise within the field of systems engineering. This role involves overseeing and executing interdependent systems engineering activities, including detailed requirements decomposition, system design, integration, and problem-solving, requiring sophisticated analytical techniques. The Systems Engineer manages tasks of moderate scope, works independently on problems of diverse scope, and creates innovative solutions based on analysis and evaluation of various factors. This position involves significant interaction with internal and external stakeholders and requires adaptive communication styles for different audiences. Job Details: ESSENTIAL DUTIES AND RESPONSIBILITIES: Execute the development, management, and allocation of system requirements to system elements and subsystems, overseeing the refinement of lower-level requirements flowed down to other engineering disciplines. Perform complex analyses and trade studies to guide system concept selection, ensuring system architecture and design align with operational concepts. Create and control systems engineering artifacts such as Requirements Verification Traceability Matrixes (RVTM), Interface Control Documents (ICD), architecture diagrams, design documents, system and service workflows, test cases, test plans, test procedures, and test reports. Devise solutions to a range of complex problems where evaluation of information requires an in-depth analysis of identifiable factors and creative problem-solving techniques. Direct and oversee hardware/software integration, system-level integration testing, and requirement verification, ensuring compliance with established requirements and project standards. Collaborate with senior stakeholders, internal and external, to communicate technical concepts, resolve problems, and influence decision-making on technical matters. Prepare technical reports, system documentation, and test plans while ensuring clarity and compliance with project requirements. Conduct risk management and technical issue resolution activities, providing innovative and effective solutions to complex challenges. Mentor and provide guidance to junior engineers, offering technical expertise and professional development support. Provide artifacts, data, and technical advice to support proposal efforts. Develop and maintain relationships with stakeholders, ensuring effective collaboration and communication to meet project objectives . GENERAL DUTIES AND RESPONSIBILITES: Comply with Cubic s Quality Management System. Comply with Cubic Occupational Health, Safety and Environment policies and procedures. Comply with Cubic Human Resources Procedures. Comply with security in accordance with established policies and procedures of relevant organizations. BACKGROUND AND EXPERIENCE: bachelors degree in Engineering, Computer Science, or related technical field with a minimum of 5 years of relevant experience; or masters degree with 3 years of experience; or PhD without experience; or equivalent work experience. Extensive knowledge of systems engineering processes, including requirements analysis, system design, integration, and testing. Proven ability to solve complex problems using sophisticated analytical and problem-solving techniques, often adapting existing methods to resolve new challenges. Experience with hardware/software integration, system verification, and compliance with industry standards (e. g. , ISO, IEEE). Experience in test automation (e. g. , JUnit/TestNG, Selenium, TestComplete, Jenkins, TestRail) and programming languages such as Java or Python. Experience with following standard testing processes and utilizing tools like Linux, Windows, and knowledge of XML, SQL, and API testing (SOAP, REST). Excellent communication skills, with the ability to present complex technical concepts to both technical and non-technical audiences. Ability to work independently, with supervision only at critical review points, and make substantial decisions impacting project success. Strong interpersonal skills, capable of enhancing relationships with senior stakeholders and advising on complex technical matters. Experience using model-based design methods (SysML or UML) and associate software applications (e. g. Rhapsody, EA, Cameo, etc). Familiarity with Agile or Lean development methodologies. Experience with Automated Fare Collection (AFC) and/or Transportation Systems (hardware and software) is highly preferred. Experience with fare policy and CRM software is highly preferred. Experience with database and software application development, integration, and testing. Proficiency in tools such as DOORS, JIRA, or other systems engineering and project management platforms. Worker Type: Employee

Business Unit: Cubic Transportation Systems We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic. com. Job Details: Job Summary : We are looking for a highly skilled Principal Security Operations Engineer to support and enhance our global security posture. This role focuses on vulnerability remediation across infrastructure, applications, and databases. The ideal candidate will have hands-on experience with Azure, Wintel, Java application support, and SQL databases, and will work closely with global teams to ensure security compliance and operational excellence. Work Shift: 24x7 Rotational Experience: 8+ Years Primary Skills: Linux, Azure, Windows, Applications Support Secondary Skills: Microsoft SQL, Networking knowledge Responsibilities : Lead and manage projects and/or workstreams, providing technical leadership, ensuring the required quality standards and milestones are met. Work collaboratively with local and remote stakeholders including management, technology architects and technology staff with the lifecycle of operational security compliance, from design and development, through to implementation and maintenance. Owning end-to-end availability and performance of key services and build best practices to prevent problem recurrence. Provide technical guidance to change and delivery teams for transition of vulnerability remediation into live production. Perform vulnerability remediation across infrastructure, applications, and databases. Monitor and respond to security incidents, ensuring timely resolution and documentation. Support and maintain secure operations in Azure and Wintel environments. Provide application-level support for Java-based systems and SQL databases. Collaborate with global teams to align with security standards and best practices. Provide support with industry standard audits, ensuring compliance with ISO 27001 standards and internal security policies. Maintain documentation and reports related to security operations and remediation efforts. Contribute to future hardware software planning. Minimum Job Requirements: Bachelors degree, or Minimum 8 years of experience in Security Operations or related technical roles. Strong hands-on experience with Microsoft Azure and Wintel infrastructure. Experience supporting Java applications and SQL databases. Proven track record in vulnerability management and remediation. Familiarity with global security standards, especially ISO 27001. Strong analytical and problem-solving skills Ability to work in a rotational 24x7 support model You bring a solution-driven mindset , stay updated with tech trends, and thrive in a collaborative, high-stakes environment. Desirable Certifications: ITIL Foundation or higher (recommended). Microsoft Certified: Azure Architect or equivalent. Worker Type: Employee

As one of the world s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Primary Duties/Responsibilities : Investigate faults relating to applications and their configuration, identify and implement appropriate solutions. Respond promptly and effectively to calls concerning any query or issue regarding software and hardware used within Invesco that Infra CX has responsibility for. Demonstrate and deliver excellent service to all clients at all times. Complete software/hardware installs, upgrades, adhoc project activity, moves and roll outs as and when requested, to the satisfaction of all parties involved. This includes patching and first-line telephony responsibilities. Maintain a central library for the applications that the Infra CX group has responsibility for, including reference manuals, installation guides, etc This includes keeping our hardware inventories, application profiles, procedure databases and the Technology knowledge centre up to date and current. Call management, includes logging and taking ownership, updating, closing calls correctly, using the appropriate categories and escalating when appropriate. Analysis of calls, this includes proactively monitoring and investigating statistics, looking for trends and patterns to identify recurring problems to enable root cause analysis. Liaise regularly with Technology management, all Technology support areas, the Service Desk and business partners in pursuit of best working practice for our team and user base. Assist when instructed to deliver our BR obligations. When requested provide intelligent hands-on support for all areas of the Infrastructure Services Group. Work closely with the Business Support Analysts to ensure all business critical issues are escalated promptly, that service level agreements and escalation procedures are met within agreed deadlines and future escalations are prevented. Active contribution in streamlining existing CX Asset Management Process. Ability to work under high pressure and demanding situation and fulfilling the requirements and concerns of Traders, Dealers, Fund Managers, etc Remote support to client. Should have ability to work on multiple tasks in accordance with already setup IT policy and regulations Hands-on experience with Ticketing tool and Inventory management (ServiceNow) Should be able to support on trading and Finance applications like Bloomberg, Bloomberg Gateway, MarketView Terminal, MFI Explorer, MorningStar, CCIL (TREPS, CROMS, NDS-OM, eKuber), IRIS, ARCL Dealing System, Report Browser, Refinitiv, ACE Equity, SunSystems, Vision, TdsPac etc Complete printer support to users Formal Education : Formal college degree or equivalent experience. MCSE grade or equivalent experience, preferred. Work Experience : Specialist experience in a business partners facing desktop support role, preferably gained within the Financial Services sector and/or a highly pressured environment. Should possess Asset management company IT experience 5+ years experience in a desktop support role or equivalent technical role. Knowledge/ Abilities : Up to date knowledge of the technologies, equipment and software appropriate to the business, including Windows operating systems, Smart devices, Microsoft Applications and Network Fundamentals. Should show highest availability and active contribution in the current working model Fundamentals on Mac devices and Operating Systems Network and Telephony patching experience. Basic Audio Visual experience Leadership and coaching skills. Subject Matter Expert in at least one desktop support related discipline. Proven track record of success coupled with proven knowledge of industry best practice for desktop support and service delivery. Demonstrate commitment and ability to provide exceptional service to internal clients, at all levels. Knowledge of ITIL V3 Foundation. Excellent communication skills with the ability to understand and converse in English. Self motivated, enthusiastic, approachable and people orientated. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) No Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with two days working outside an Invesco office. Why Invesco In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we'respect each other s identities, lives, health, and we'll-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. What s in it for you Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day About Invesco: https://www. invesco. com/corporate/en/home. html About our Culture: https://www. invesco. com / corporate / en / about-us / our-culture. html About our DI policy: https://www. invesco. com / corporate / en / our-commitments / diversity-and-inclusion. html About our CR program: https://www. invesco. com / corporate / en / our-commitments / corporate-responsibility. html Apply for the role @ Invesco Careers : https://careers. invesco. com/india/ As one of the world s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Primary Duties/Responsibilities : Investigate faults relating to applications and their configuration, identify and implement appropriate solutions. Respond promptly and effectively to calls concerning any query or issue regarding software and hardware used within Invesco that Infra CX has responsibility for. Demonstrate and deliver excellent service to all clients at all times. Complete software/hardware installs, upgrades, adhoc project activity, moves and roll outs as and when requested, to the satisfaction of all parties involved. This includes patching and first-line telephony responsibilities. Maintain a central library for the applications that the Infra CX group has responsibility for, including reference manuals, installation guides, etc This includes keeping our hardware inventories, application profiles, procedure databases and the Technology knowledge centre up to date and current. Call management, includes logging and taking ownership, updating, closing calls correctly, using the appropriate categories and escalating when appropriate. Analysis of calls, this includes proactively monitoring and investigating statistics, looking for trends and patterns to identify recurring problems to enable root cause analysis. Liaise regularly with Technology management, all Technology support areas, the Service Desk and business partners in pursuit of best working practice for our team and user base. Assist when instructed to deliver our BR obligations. When requested provide intelligent hands-on support for all areas of the Infrastructure Services Group. Work closely with the Business Support Analysts to ensure all business critical issues are escalated promptly, that service level agreements and escalation procedures are met within agreed deadlines and future escalations are prevented. Active contribution in streamlining existing CX Asset Management Process. Ability to work under high pressure and demanding situation and fulfilling the requirements and concerns of Traders, Dealers, Fund Managers, etc Remote support to client. Should have ability to work on multiple tasks in accordance with already setup IT policy and regulations Hands-on experience with Ticketing tool and Inventory management (ServiceNow) Should be able to support on trading and Finance applications like Bloomberg, Bloomberg Gateway, MarketView Terminal, MFI Explorer, MorningStar, CCIL (TREPS, CROMS, NDS-OM, eKuber), IRIS, ARCL Dealing System, Report Browser, Refinitiv, ACE Equity, SunSystems, Vision, TdsPac etc Complete printer support to users Formal Education : Formal college degree or equivalent experience. MCSE grade or equivalent experience, preferred. Work Experience : Specialist experience in a business partners facing desktop support role, preferably gained within the Financial Services sector and/or a highly pressured environment. Should possess Asset management company IT experience 5+ years experience in a desktop support role or equivalent technical role. Knowledge/ Abilities : Up to date knowledge of the technologies, equipment and software appropriate to the business, including Windows operating systems, Smart devices, Microsoft Applications and Network Fundamentals. Should show highest availability and active contribution in the current working model Fundamentals on Mac devices and Operating Systems Network and Telephony patching experience. Basic Audio Visual experience Leadership and coaching skills. Subject Matter Expert in at least one desktop support related discipline. Proven track record of success coupled with proven knowledge of industry best practice for desktop support and service delivery. Demonstrate commitment and ability to provide exceptional service to internal clients, at all levels. Knowledge of ITIL V3 Foundation. Excellent communication skills with the ability to understand and converse in English. Self motivated, enthusiastic, approachable and people orientated. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) No Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with two days working outside an Invesco office. Why Invesco In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we'respect each other s identities, lives, health, and we'll-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. What s in it for you Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day About Invesco: https://www. invesco. com/corporate/en/home. html About our Culture: https://www. invesco. com / corporate / en / about-us / our-culture. html About our DI policy: https://www. invesco. com / corporate / en / our-commitments / diversity-and-inclusion. html About our CR program: https://www. invesco. com / corporate / en / our-commitments / corporate-responsibility. html Apply for the role @ Invesco Careers : https://careers. invesco. com/india/

A System Admin and IT Executive is responsible for managing and maintaining an organizations IT infrastructure, ensuring the smooth operation of computer systems, networks, and servers. This role involves both technical and administrative tasks to ensure that all systems are operating efficiently and securely. Responsibilities: Regularly monitor and maintain servers, systems and network (hardware & software) to ensure optimal performance, including performing routine checks, applying patches and updates, and troubleshooting issues. Oversee the organizations network infrastructure, including routers, switches, firewalls, and VPNs ( Firewall and Windows VPN ) . Ensure network security and connectivity across all domains (US and India). Managing and upgrade Active directory, DNS ,File share , Group policy management, ADC with other Domain server services. Creating and VPN user in windows server and firewall. Managing office 365 administration Provide technical support to employees by addressing hardware, software, and connectivity issues. Promptly resolve system and network-related problems to minimize downtime. Ensure data integrity, availability, and security by managing backups, implementing disaster recovery plans, and monitoring data storage systems. Develop and implement preventive maintenance programs to minimize equipment downtime and maximize reliability. Coordinate with external vendors and service providers for hardware and software procurement, maintenance, and technical support. Requirements: A Bachelors degree in Computer Science, Information Technology, or a related field is typically required. At least 3 years of experience in the field of system administration. Strong knowledge of operating systems (Windows, Linux, Unix), network protocols, and server management. Strong knowledge of Windows Server operating system (Windows Server 2019 and above) with Domain Controller (DC) and Additional Domain Controller (ADC) knowledge compulsory. Strong knowledge of AD,DNS,DHCP and Group policy management. Strong knowledge of providing technical support over remote connections (VPN, AnyDesk, TeamViewer, etc) for both US and India. Strong knowledge of Dell and HP rack servers. Strong knowledge of hardware firewalls. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Visa Corporate IT (CIT) group has embarked on a major transformation journey. We are transforming ourselves into a true engineering organization where we put customer experience and end user support first. As part of this strategy, we are consolidating several of our engineering functions into a single area focused on providing world class engineering to our end user systems. This change is geared towards rethinking how we provide engineering for the services we're responsible for. Reporting to the Director - Client Engineering, this role is responsible for the infrastructure, applications, systems, and services throughout the Visa Endpoint environment. The successful candidate will be required to assist in defining and setting standards, applying solutions-based engineering, assist in the design and architecture of the endpoint environment, as we'll as high level operations support within the department for escalations and communication. Essential Functions: Architect and optimize solutions for endpoint management, such as Azure Virtual Desktop, Windows 365, Windows Auto Pilot, macOS and Jamf Integrate MDMs with other Microsoft, Apple, and Third-Party Cloud services. Provide advanced support and troubleshooting for Intune related issues using GenAI and Copilot. Stay updated on Microsoft and Apple.Recommend new tools for endpoint management and security. Design, implement, and manage provisioning workflows, and endpoint management systems including Jamf, BigFix, SCCM, and Intune. Develop automation and integration workflows to support the enterprise client management strategy. Automate repetitive tasks to improve efficiency and reduce manual intervention. Create and manage conditional access and Intune or Jamf configuration policies for client endpoints. Test and validate new hardware. Manage IT systems to enhance user experience and workflows. Recommend innovative solutions through POCs, collaborating with cross-functional teams on IT projects. Act as a technical evangelist for Windows and Apple platforms to provide guidance and training for team members. Maintain documentation for supported applications and scripts. Implement security updates and new releases for applications across workstation platforms. Serve as the final technical escalation point for support teams in the APAC region. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualifications 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications: 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD Extensive hands-on experience with Jamf, macOS, Microsoft Intune, Entra ID, Windows Auto Pilot, Windows Hello for Business, and GenAI. Experience integrating Intune and Jamf with other applications and cloud services. Experience working with a shift-based, geographically distributed team is preferred Hands on experience developing and automating solutions in the endpoint space Experience using vulnerability assessment tools like Qualys, Fortify, Appscan or other assessment tools preferred Expertise in PowerShell or other scripting languages A bachelors degree in computer science or related technical discipline is required. 7-10 years of work experience in engineering function supporting Endpoint compute and Infrastructure environment. Technical hands-on skills with workstation deployment and configuration technology stacks like Bigfix, SCCM, Intune, JAMF. Implementing in a highly secure environment is a plus Extensive experience in troubleshooting hardware and software problems. Experience with network infrastructure LAN, WAN, Wi-Fi. Team player and passionate for contributing to a culture of innovation and flawless execution. Demonstrated ability to drive technical initiatives and identify opportunities for improving end user technology.

As one of the world s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If youre looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Primary Duties/Responsibilities : Investigate faults relating to applications and their configuration, identify and implement appropriate solutions. Respond promptly and effectively to calls concerning any query or issue regarding software and hardware used within Invesco that Infra CX has responsibility for. Demonstrate and deliver excellent service to all clients at all times. Complete software/hardware installs, upgrades, adhoc project activity, moves and roll outs as and when requested, to the satisfaction of all parties involved. This includes patching and first-line telephony responsibilities. Maintain a central library for the applications that the Infra CX group has responsibility for, including reference manuals, installation guides, etc. This includes keeping our hardware inventories, application profiles, procedure databases and the Technology knowledge centre up to date and current. Call management, includes logging and taking ownership, updating, closing calls correctly, using the appropriate categories and escalating when appropriate. Analysis of calls, this includes proactively monitoring and investigating statistics, looking for trends and patterns to identify recurring problems to enable root cause analysis. Liaise regularly with Technology management, all Technology support areas, the Service Desk and business partners in pursuit of best working practice for our team and user base. Assist when instructed to deliver our BR obligations. When requested provide intelligent hands-on support for all areas of the Infrastructure Services Group. Work closely with the Business Support Analysts to ensure all business critical issues are escalated promptly, that service level agreements and escalation procedures are met within agreed deadlines and future escalations are prevented. Active contribution in streamlining existing CX Asset Management Process. Ability to work under high pressure and demanding situation and fulfilling the requirements and concerns of Traders, Dealers, Fund Managers, etc. Remote support to client. Should have ability to work on multiple tasks in accordance with already setup IT policy and regulations Hands-on experience with Ticketing tool and Inventory management (ServiceNow) Should be able to support on trading and Finance applications like Bloomberg, Bloomberg Gateway, MarketView Terminal, MFI Explorer, MorningStar, CCIL (TREPS, CROMS, NDS-OM, eKuber), IRIS, ARCL Dealing System, Report Browser, Refinitiv, ACE Equity, SunSystems, Vision, TdsPac etc. Complete printer support to users Formal Education : Formal college degree or equivalent experience. MCSE grade or equivalent experience, preferred. Work Experience : Specialist experience in a business partners facing desktop support role, preferably gained within the Financial Services sector and/or a highly pressured environment. Should possess Asset management company IT experience 5+ years experience in a desktop support role or equivalent technical role. Knowledge/ Abilities : Up to date knowledge of the technologies, equipment and software appropriate to the business, including Windows operating systems, Smart devices, Microsoft Applications and Network Fundamentals. Should show highest availability and active contribution in the current working model Fundamentals on Mac devices and Operating Systems Network and Telephony patching experience. Basic Audio Visual experience Leadership and coaching skills. Subject Matter Expert in at least one desktop support related discipline. Proven track record of success coupled with proven knowledge of industry best practice for desktop support and service delivery. Demonstrate commitment and ability to provide exceptional service to internal clients, at all levels. Knowledge of ITIL V3 Foundation. Excellent communication skills with the ability to understand and converse in English. Self motivated, enthusiastic, approachable and people orientated. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) No Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with two days working outside an Invesco office. Why Invesco In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs). What s in it for you? As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence. To know more about us About Invesco: https: / / www.invesco.com / corporate / en / home.html About our Culture: https: / / www.invesco.com / corporate / en / about-us / our-culture.html About our D&I policy: https: / / www.invesco.com / corporate / en / our-commitments / diversity-and-inclusion.html About our CR program: https: / / www.invesco.com / corporate / en / our-commitments / corporate-responsibility.html Apply for the role @ Invesco Careers : https: / / careers.invesco.com / india /

: 2025-06-16 Country: India Location: 1st Flr, Wing B, North Gate Phase-II, Modern Asset, Sy.No.2/2, Venkatala Village, Yelahanka Hobli, Bangalore - 560064, Karnataka Position Role Type: Unspecified We are seeking an experienced Application Packaging Engineer to cater to the requirements of our stake holders. He/she will help package application on windows platform. Should have good understanding of complete packaging process flow - Validate, Create, test & deploy. Should have a problem-solving attitude along with ability to deliver projects on time & a strong background in MSI, InstallShield, SCCM, PowerShell, PowerShell APP Deployment Toolkits to support end user computing (EUC) environments. Key Roles & Responsibilities Application Packaging & Deployment Experience in creating installation packages using one or more of the common packaging technologies InstallShield, windows installer & PSADT (MSI, MST, PowerShell, PSADT) Review & validate software request tickets. Create, test & deploy software packages using SCCM. Experience in building MSIs & MSTs using InstallShield. Knowledge of windows registry, processes, File System, Add-ins, Plug-ins & environmental Variable. Interaction of drivers within OS & unattended/Silent installs of windows installs. Develop custom scripts using PowerShell & PSADT to automate and streamline application deployment. Knowledge & hands on experience required on System Center Configuration Manager latest version. Deep understanding of MSI and EXE packaging standards & best practices. Problem Solving with communication skills both verbal and written Manage & maintain multiple JAMF Pro Servers Create & update certificates & packages within JAMF software. Hands on experience with deployment of macOS updates & security Patches. Projects & Continuous improvement Maintain accurate documentation of packaging standards, deployment processes & troubleshooting guides. Prepare relevant documentation such as known errors, solutions, major incidents report that will help in continuous improvement. Create & maintain knowledge base articles & Technical documentation for internal use. Continuously identify opportunities for process improvement using industry standards & automation tool Qualification & Experience 5+ years in Application packaging, deployment & EUC Engineering roles. Proficient in MSI Packaging, InstallShield, PowerShell & PSADT scripting. Hands on experience with SCCM deployments. Comfortable working in fast-paced, global enterprise settings with diverse stakeholders. Excellent troubleshooting skills for packaging and deployment issues in complex environment. . Privacy Policy and Terms: Click on this link to read the Policy and Terms

Site Reliability Engineer (BMC Discovery Admin) Site Reliability Engineer (BMC Discovery Admin) The Configuration Management Inventory BizOps team is looking for a BizOps SRE who is experienced in Linux and/or Unix System administration. A perfect candidate would also have experience administering the BMC Discovery application. In this role you will maintain the current BMC Discovery infrastructure which is dominantly Linux based. You will also be leading Mastercard towards developing new solutions to meet our internal company needs across a variety of network topologies on premise, hybrid, and cloud solutions. Significant internal training opportunities exist to ensure you will be up and running successfully. We need team members with an appetite for change and pushing the boundaries of what can be done. Experience in working across global development, operations, and product teams to prioritize needs and to build relationships is a must. Role The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. Ultimately, the role of Biz Ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. All About You Provides technical leadership and support to a distributed team managing globally distributed infrastructure. Configure, deploy, and administer Linux-based systems across multiple environments. Administer the BMC Discovery Software which serves the role of Configuration Management Inventory collection from nearly every type of IT Infrastructure that exists. Troubleshoot Network Connectivity and/or Credential issues such as: SSH to Linux/Unix Platforms WMI Query and Powershell to Windows SNMP to Network Devices API Connections (for example Credential and Connection to Cloud Providers AWS, Azure, GCP, etc.) Discuss, plan, and manage change implementation for upgrades, releases, migrations, and other maintenance. Monitor and respond to system alerts and failures. Develops plans to improve quality for each project that impacts the platform. Ensures platform procedures are developed with best practices and standards and are well documented. Helps to innovate on new methodologies to improve Business Operations. Coaches junior level employees on Business Operations best practices. Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation, and refinement. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Qualifications BS degree in Computer Science, Network Engineering, code development or equivalent practical experience (at least four years). Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Security-first mentality (Security is critical in everything we do). Customer-first mentality (Our entire enterprise is our customer base). 5 year experience in CVILL19 A Can-Do attitude and a passion for improving process and automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Extensive experience with Linux operating systems (such as CentOS, RHEL, OEL, Unbuntu). BMC Discovery administration experience would be ideal. SNMP walk and MIB-tree review experience a plus. Understanding of ITIL basics and the principles of change control management is ideal. Experience with IT Service Management (ITSM) tools such as Remedy, Service Now, etc. is ideal. Configuration Management Database (CMDB) experience ideal. CompTIA Security+ or other Linux and/or network administration certifications ideal Experience with deployment/configuration management and CI/CD and release tools such as Chef, Jenkins, Ansible, Puppet, XL Release (XLR), Octopus, Satellite, Flow, etc. Experience with scripting technologies such as Bash, Python, Perl, Powershell, etc. Understanding of Windows Server 2012+ and domains. Understanding of software and package inventory collection basics. Experience supporting Apache WebServer and/or middleware application servers and Java RunTime Environments (Tomcat, WebSphere, WebLogic, JBoss, etc). Understanding of common security architecture designs. Basic understanding of SSL/TLS and how certificates work. Understanding of source code management under a version control system like Git. Understanding of networking methodologies at scale. Experience with Agile methodologies. Experience with monitoring solutions such as Splunk, Dynatrace, AppDynamics, Nagios, Zabbix, etc. Understanding of cloud methodologies and services, particularly AWS and Azure. Remote server diagnostics and troubleshooting required. Understanding of patch/lifecycle management of Linux and Windows endpoints required. Red Hat Certified System Administrator (RHCSA) Red Hat Certified Engineer (RHCE) Preferred skills: BMC Discovery Certification 5+ years experience in BMC Discovery platform, architecture & attribute management. Knowledge of REGx in pattern Matching Should have strong working knowledge of BMC Discovery/Application Discovery and Dependency Mapping (ADDM) infrastructure and Administration Experience with Splunk, Dyntrace, Docker, Kubernetes is a plus. REST API Integration Experience (familiar with curl, swagger, request/payload management) Knowledge of integrations of BMC Discovery with a CMDB (Remedy/ServiceNow, etc.) and other applications Knowledge of SAAM/CAM Concepts a plus

About Us At SentinelOne, we re redefining cybersecurity by pushing the limits of what s possible leveraging AI-powered, data-driven innovation to stay ahead of tomorrow s threats. From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you re excited about solving complex challenges in bold, innovative ways, we d love to connect with you. What are we looking for? As a member of the SaaS Performance team you will play a pivotal role in ensuring our cutting-edge cybersecurity solutions deliver unmatched speed and reliability at scale. Imagine optimizing systems that protect millions of users worldwide, working with industry-leading cloud technologies, and solving performance challenges in real time. Your contributions will directly impact the seamless experience of our customers and the resilience of their security infrastructure. At SentinelOne, youll collaborate with some of the brightest minds in the field, embrace innovative problem-solving, and see your work make a tangible difference in safeguarding the digital world. If youre passionate about high-performance systems and crave a mission-driven role, this is your chance to redefine whats possible in SaaS engineering. What will you do? Collaborate Across Teams: Work closely with cross-functional teams to strategically shape and define system requirements, ensuring alignment with overall business goals. Design and Drive Projects: Lead the design and execution of high-priority, high-visibility cloud platform projects, ensuring timely delivery and exceptional quality. Own Feature Development: Take full ownership of the feature development lifecycle, from refining requirements through to successful production deployment, ensuring seamless integration and functionality. Build Secure and Scalable Backend: Develop and maintain a secure, scalable backend infrastructure that serves as the backbone for other development teams, supporting their needs and enhancing overall system performance. Ensure Efficiency and Performance: Focus on developing efficient solutions that guarantee backend reliability, scalability, and optimal performance, leveraging best practices and cutting-edge technologies. Conduct Code Reviews: Provide constructive feedback during code reviews, fostering a culture of continuous improvement and high-quality code standards. Troubleshoot Complex Issues: Quickly identify, diagnose, and resolve complex technical issues, minimizing downtime and ensuring smooth operations. What skills and knowledge should you bring? Our technology stack is diverse and cutting-edge, designed to support robust and scalable solutions. Here s a snapshot of the key technologies we use: Typescript, React, Nx, REST & GraphQL API: Is our primary choice of technologies for delivering our internal and external UI applications. Java: Utilized extensively as our primary backend programming language with the Spring framework family (Boot, Web, Web-Flux, Cloud) for developing resilient backend services. Gradle, Jooq: Our choice of tools for building and database interaction. Python, Golang: Used as our secondary backend programming languages for specific components and scripting needs. Kafka: For real-time data streaming. PostgreSQL, ClickHouse, Redis: For robust and efficient data storage and retrieval. Docker, Helm, Kubernetes: For containerization and orchestration, ensuring scalable and manageable deployments. Terraform: For infrastructure as code, enabling consistent and repeatable deployments. AWS, GCP: Leveraging cloud services for scalable and reliable infrastructure. Github Actions, ArgoCD: For continuous integration and deployment, facilitating rapid and reliable delivery of features. Prometheus, Grafana: For monitoring and observability, ensuring system health and performance. Why Us? You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry Flexible working hours and hybrid/remote work model. Flexible Time Off. Flexible Paid Sick Days. Global gender-neutral Parental Leave (16 weeks, beyond the leave provided by the local laws) Generous employee stock plan in the form of RSUs (restricted stock units) On top of RSUs, you can benefit from our attractive ESPP (employee stock purchase plan) Gym membership/sports gears by Cultfit. Wellness Coach app, with 3,000+ on-demand sessions, daily interactive classes, audiobooks, and unlimited private coaching. Private medical insurance plan for you and your family. Life Insurance covered by S1 (for employees) Telemedical app consultation (Practo) Global Employee Assistance Program (confidential counseling related to both personal and work life matters) High-end MacBook or Windows laptop. Home-office-setup allowances (one time) and maintenance allowance. Internet allowances. Provident Fund and Gratuity (as per govt clause) NPS contribution (Employee contribution) Half yearly bonus program depending on the individual and company performance. Above standard referral bonus as per policy. Udemy Business platform for Hard/Soft skills Training & Support for your further educational activities/trainings Sodexo food coupons.

Server Support Engineer - R Edge Consulting Job Description: Job Overview Location: Vijayawada Job Summary: We are seeking a Server Support Engineer to join our IT team. The ideal candidate will be responsible for maintaining, monitoring, and supporting the project s server infrastructure, ensuring optimal performance, security, and uptime. The role involves troubleshooting server-related issues, performing routine maintenance, and optimizing configurations to support business operations efficiently. Immediate joiners are preferred. Key Responsibilities: Install, configure, and maintain server hardware and software. Monitor server performance, ensure system reliability, and enhance security. Troubleshoot and resolve server-related issues in a timely manner. Perform regular system updates, patches, and backups. Manage user access, permissions, and security settings. Work closely with developers and IT teams to optimize server infrastructure. Implement and maintain disaster recovery and failover solutions. Document system configurations, procedures, and troubleshooting steps. Qualifications and Skills Bachelor s degree in Computer Science, Information Technology, or a related field. Proven experience as a Server Support Engineer or in a similar role. Preferred experience in the e-commerce domai n with knowledge of high-availability architectures. Strong expertise in Windows and/or Linux server environments. Experience with virtualization technologies (VMware, Hyper-V, etc.). Familiarity with cloud platforms (AWS, Azure, Google Cloud) is a plus. Knowledge of networking, security protocols, and troubleshooting. Ability to work in a high-performance, fast-paced environment. Candidates with experience in the e-commerce domain are preferred, as they will be working in a fast-paced environment that demands high availability, scalability, and security of server infrastructure. Excellent problem-solving and communication skills. . For .

About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empaneled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://msu.edu.in/ Role Overview: We require a skilled IT Administrator to oversee and maintain our organization s IT infrastructure, ensuring seamless operations, security, and user support. The ideal candidate will manage hardware, software, networks, and cybersecurity while providing technical assistance to staff. Key Responsibilities: System & Network Management Install, configure, and maintain servers, workstations, and network devices (routers, switches, firewalls). Monitor network performance, troubleshoot outages, and optimize LAN/WAN/VPN connectivity. Manage Active Directory, DNS, DHCP, and Group Policy for user access control. Security & Compliance Implement cybersecurity measures (firewalls, antivirus, encryption, patches). Conduct regular backups, disaster recovery tests, and data protection audits. User Support & Training Provide helpdesk support (hardware/software issues, password resets, email setups). Train employees on IT policies, tools, and security best practices. Software & Hardware Maintenance Deploy and update OS (Windows/Linux), productivity suites (MS 365, G Suite), and ERP/CRM systems. Manage inventory, licenses, and procurement of IT assets. Virtualization Maintain virtual machines (VMware/Hyper-V) and containerized applications. Documentation & Reporting Maintain IT logs, asset records, and SOPs for troubleshooting. Generate reports on system uptime, ticket resolutions, and IT expenditures. Qualifications & Skills Required: Bachelor s degree in Computer Science, IT, or related field. Certifications: Microsoft Certified: Azure Administrator, CCNA, CompTIA Network+/Security+, ITIL. Proficiency in Windows/Linux server administration. Knowledge of scripting (PowerShell, Bash, Python) for automation. Experience with MDM (Intune, Jamf), SIEM tools, and RMM software. Strong problem-solving and analytical abilities. Excellent communication for cross-department collaboration. Ability to prioritize tasks in a fast-paced environment. Familiarity with cybersecurity frameworks (NIST, CIS). What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for professional development and growth. A supportive and collaborative work environment. The chance to make a meaningful impact on the careers and lives of working professionals. . Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join our Team About this opportunity: We are looking for and experienced Java Developer with strong technical expertise to design and lead development of scalable, high-performance Java applications. The ideal candidate should have Indepth understanding of Java technologies, Design Pattern, Microservice Architecture, Docker & Kubernetes, Integration Framework. This role requires design skills, excellent problem-solving skills, and the ability to collaborate with cross-functional teams, including DevOps, and Front-End developers. What you will do: Roles & Responsibilities: 1. Should be flexible to learn different programming languages and technologies 2. Handle Linux/Unix/Windows and Solaris Platform 3. Design, implement and maintain Java/Microservices based applications 4. Drive best practice, quality and consistency within design and development phases. 5. Provide direct support to Development Manager efforts as requested 6. Develop, test, implement and maintain application software working with established processes The skills you bring: Mandatory hands-on experience on core Java, Spring and REST services Strong Java, J2EE development experience Good understanding of Jenkins CI/CD, Maven or Gradle Working knowledge of DevOps, release engineering and operations approach to automate deployment. Experience with Continuous Integration tools such as Jenkins, Fority, SonarQube, and JFrog Artifactory J2EE, Spring Boot & OO Design Patterns Strong technical development experience on effectively writing code, code reviews, following best practices in code performance and refactoring Experience with various source control tools like GIT Experience in Agile development lifecycle methodology, Jira, Safe Agile Proven problem solving and analytical skills Strong Unit Testing experience with Junit/other unit testing tools Experience with relational databases such as SQL Server, Oracle or Postgres Experience in application profiling and code refactoring Experience with development tools such as Spring boot Tools Set (STS), Eclipse etc Analyze functional requirements and implement them Experience with performance tuning, load testing and query optimization

JD for Desktop Support Engineer. Key Responsibilities: Provide Level 1 and Level 2 technical support to end users onsite and remotely. Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and peripherals. Install, configure, and maintain operating systems (Windows/Mac/Linux) and applications. Handle Active Directory tasks like user creation, password resets, group memberships, and access rights. Perform system imaging, backups, patch management, and antivirus updates. Collaborate with other IT teams to escalate complex issues and implement system improvements. Maintain inventory of IT assets and manage hardware/software procurement and lifecycle. Set up and support video conferencing, VPN access, and remote desktop tools. Document support requests, resolutions, and technical procedures using a ticketing system (e.g., ServiceNow, Jira, or Zendesk). Ensure IT security compliance and support data privacy policies.

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs