Warehouse Manager

The Warehouse Operations Manager will oversee all aspects of daily warehouse activities, including inventory control, inbound/outbound logistics, order fulfillment, staffing, safety, and process optimization. This role requires a strategic mindset, hands-on leadership, and a passion for operational efficiency. You will be responsible for maintaining accurate records of all warehouse activities, such as goods received, stored, and shipped using Zoho and Excel. Generating regular reports on warehouse performance, including inventory levels and productivity, will also be part of your duties. Coordinating with the sales team to ensure timely and accurate product delivery is essential, along with overseeing stock counts and audits for accurate inventory records. As the Warehouse Operations Manager, you will lead and manage all warehouse operations to ensure a smooth, accurate, and timely flow of materials. This includes overseeing receiving, picking, packing, shipping, and returns processes, as well as managing inventory control systems to minimize discrepancies. Implementing and monitoring KPIs to track warehouse performance and continuously improve workflows will be a key focus. In terms of operations management, you will need to plan and coordinate inbound and outbound logistics operations, manage warehouse equipment maintenance and repair, and ensure products are properly labeled and stored. Additionally, recruiting, training, and managing warehouse staff to promote a culture of safety and continuous improvement will be crucial. Planning for future capacity and resource needs to optimize space utilization and productivity is also part of your responsibilities. Regarding order fulfillment, you will oversee picking, packing, and shipping orders to ensure accuracy and timeliness. Coordinating with the logistics team to schedule and track shipments, updating delivery dates to the sales team, and generating purchase orders for short materials in Zoho will be included. You will also be responsible for ensuring all orders are processed according to customer requirements and company policies, as well as communicating with clients post-dispatch. To qualify for this role, a Master of Business Administration (MBA) in Supply Chain Management, Logistics, Business, or a related field (or equivalent experience) is required. Additionally, you should have proven knowledge of warehouse procedures, inventory systems, and WMS software (e.g., Zoho), along with at least 2 years of experience in warehouse operations, including 1 year in a leadership or managerial role. Strong leadership, communication, and problem-solving skills are essential, as well as the ability to work in a fast-paced, adaptive environment.,