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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Required Experience: Minimum 4+ yrs. Cisco: Nexus9k, Cat 9200 L, Cat9500, isr4400, WSA S395 Creating POA for New Implementation – Preparing and developing the Plan of Action for the new network implementation. Single Point of Contact for All Network Issues – Acting as the primary point of contact for any network-related issues. Automating Configuration through Scripts – Streamlining and automating configurations using scripts for enhanced efficiency. Providing Suggestions for Network Improvements – Offering recommendations for network enhancements based on performance reviews and current needs. Creating Proxy Policies – Developing proxy policies as per user requests to ensure appropriate access controls. Guiding and Providing Inputs to Engineers – Assisting engineers by offering direction and technical insights on network design and configuration. Ensuring Device Compliance with Audit Requirements – Ensuring that network devices are compliant with audit standards and requirements. Providing SOP for Clients – Creating Standard Operating Procedures (SOP) documentation for clients to ensure consistent network operation. Giving Technical Guidance to Management and Team – Offering technical guidance to both the management and team to align on network goals and strategies. Creating technical docs, Providing Design Changes, and Understanding for New Implementation – Developing detailed technical docs, diagram and supporting design changes and implementation understandings for new project Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Required Experience: Minimum 4+ yrs. Cisco: Nexus9k, Cat 9200 L, Cat9500, isr4400, WSA S395 Creating POA for New Implementation – Preparing and developing the Plan of Action for the new network implementation. Single Point of Contact for All Network Issues – Acting as the primary point of contact for any network-related issues. Automating Configuration through Scripts – Streamlining and automating configurations using scripts for enhanced efficiency. Providing Suggestions for Network Improvements – Offering recommendations for network enhancements based on performance reviews and current needs. Creating Proxy Policies – Developing proxy policies as per user requests to ensure appropriate access controls. Guiding and Providing Inputs to Engineers – Assisting engineers by offering direction and technical insights on network design and configuration. Ensuring Device Compliance with Audit Requirements – Ensuring that network devices are compliant with audit standards and requirements. Providing SOP for Clients – Creating Standard Operating Procedures (SOP) documentation for clients to ensure consistent network operation. Giving Technical Guidance to Management and Team – Offering technical guidance to both the management and team to align on network goals and strategies. Creating technical docs, Providing Design Changes, and Understanding for New Implementation – Developing detailed technical docs, diagram and supporting design changes and implementation understandings for new project Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Job Summary: We are seeking a highly skilled and experienced Regional Employee Relations Manager to join our team. This role is pivotal in managing employee relations across multiple countries, ensuring fair and consistent treatment of employees, and fostering a positive work environment. The successful candidate will work in deep partnership with local, market-aligned HR Managers/Directors to support business leaders in setting the right expectations for their employees. Key Responsibilities: Grievance Management: Handle employee grievances promptly and effectively, ensuring a fair resolution process. Investigations: Conduct thorough and impartial investigations into employee complaints and concerns, maintaining confidentiality and integrity throughout the process. Performance Improvement Plans: Manage escalated performance improvement plans, providing guidance and support to both employees and managers. Advisory Role: Advise business leaders on best practices for employee relations, helping them set clear and achievable expectations for their teams. Cross-Country Collaboration: Work with employees in multiple countries, understanding and respecting cultural differences and local employment laws. Partnership with HR Managers: Collaborate closely with local HRBPs to ensure alignment and consistency in employee relations practices across regions. Skills and Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field. Proven experience in employee relations, preferably in a multinational organisation. Strong knowledge of employment laws and regulations in various countries. Excellent communication and interpersonal skills. Ability to handle sensitive and confidential information with discretion. Strong problem-solving and conflict resolution skills. Ability to work independently and as part of a team. Experience working with remote teams. Fluent in English. Certification in employee relations or human resources. We offer Private medical insurance for you, one adult dependent, and your children Meal tickets Private pension plan Life insurance Vision reimbursement Annual leave and additional vacation days based on tenure Cafeteria Benefit Plan where you will be able to flexibly customize your benefits package based on your budget and personal needs Veeam Care Days – additional 24 hours for your volunteering activities Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

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6.0 - 8.0 years

3 - 8 Lacs

Gurgaon

On-site

Equal Opportunities, Exceptional Talent Embark on a journey of success Revered as a prominent leader in the industry, his visionary leadership and unwavering dedication. Why Anant Raj ? Working at Anant Raj means finding a platform that is filled with countless growth opportunities and unlimited resources to excel in your career. We value, appreciate and encourage exceptional, diligent performances while simultaneously creating an environment of compassion, diversity and creative independence. Our work culture reflects the traditional values we have carried with us over the years that indirectly facilitate success and innovation at all levels. We go above and beyond to make sure our team knows they are deeply valued, cherished and admired. It's all of us together that makes this organization a really vibrant place to work at. Gurugram Storage Administrator Education - Bachelor’s degree in Computer Science, Information Technology, or a related field Experience - 6 to 8 years in IT infrastructure, with at least 4 years specializing in NetApp and HP Storage Skills - NetApp (ONTAP, SnapMirror, SnapVault), HP Storage (3PAR, EVA), SAN/NAS, Storage Performance Tuning, Backup & Recovery, Storage Protocols (NFS, CIFS, iSCSI, FC), Disaster Recovery, Storage Security, Scripting (PowerShell, Python, Shell) Certifications - Preferred: EMC, NetApp, Dell Storage, Backup & Recovery (Veritas, Veeam, Commvault)

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3.0 - 5.0 years

0 Lacs

Chennai

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description We are seeking a skilled L2 Networked Backup administrator with hands-on experience managing Dell EMC Networker backup enviroinments and Data Domain systems. The idle candidate should have a strong understanding of enterprise backup process, troubleshooting, and incident management along with an fundamenteal working knowledge on Microsoft Azure cloud services Monitor, manage and support backup operations using DELL EMC Networker Administer and maintain Data Domain backup Stroage appliances, including replication and capacity planning Perform regular backup and restore tasks, ensuring data integrity and availability Troubleshoot backup failures, ,escallate critical issues and corodinate with L3 and Vendor support as needed Perform daily health checks, maintain backup schedules and ensure sucessful job completion Manage backup retention policies & ensure sucessful job completion Document processes, incident resolutions, and contribute to knowledge base updates Support fundamental backup and storage integration with Azure workloads ( VMs, Files ,Blob etc ) Asssit in onboarding of new backup clients and decommissioing of leagacy backup configurations Participate in on-call rotation and provide off-hours support as require EMC certifications ( eg "Delll EMC proven Professional for Networker or Data Domain) Azure Fundamentals ( AZ-900) Azure Associate certification ( AZ104 ) is also preferred Exposure to other backup technologies ( Veeam is much desired ) ͏ Mandatory Skills: EMC Networker. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3.0 years

2 - 5 Lacs

Noida

Remote

Our Context We are seeking a skilled and proactive L2+ Infrastructure Support Engineer to provide advanced support across a broad range of technologies. The ideal candidate will have hands-on experience supporting Citrix and RDS infrastructures, VMware, AWS/Azure cloud environments, Linux and core Windows Server technologies. You will play a critical role in ensuring system availability, performance, and security for our clients. Your Missions Cortex XDR: Deploy, monitor, and manage endpoint agents. Palo Alto: Push and manage firewall rules across environments. Provide L2+ level support for Windows Servers (2012/2016/2019/2022), RDS, and Citrix environments. Administer Microsoft Azure and Office 365, including Exchange Online and hybrid deployments. Administer IAM users, roles, and policies, following security best practices. Configure and maintain basic networking and VPN access (VPC, security groups, site-to-site and client VPN). Provide operational support for core AWS services (EC2, S3, etc.) in coordination with DevOps teams. Manage and troubleshoot Citrix Virtual Apps & Desktops Perform VM management and troubleshooting using VMware vSphere and ESXi. Handle backup operations and restore processes using Veeam Backup & Replication. Administer Active Directory, Group Policy Objects (GPO), DHCP, DNS, file servers, and NTFS permissions. Manage Endpoint Protection tools like Bitdefender. Maintain and support anti-spam tools and MFA administration (DUO or Authenticator). Manage and maintain Zscaler ZIA/ZPA, our Zero Trust remote access solution. Assist with patching, upgrades and regular maintenance of server environments. Provide support for print servers. Respond to escalated technical issues from L1 engineers and work collaboratively with other teams. Maintain thorough documentation of systems, incidents, and standard operating procedures. Required Technical Skills: Networking: Good understanding of switching, routing, VLANs, and IP addressing. Citrix (XenApp/XenDesktop), Citrix Cloud, Director, Storefront RDS (Remote Desktop Services) - session management, licensing, gateway Microsoft Windows Server 2012/2016/2019/2022 Microsoft Azure administration and infrastructure setup AWS administration skills: IAM, EC2, VPC, VPN configuration, and S3 operations. Office 365 / Microsoft 365 – administration, migration, hybrid VMware ESXi, vSphere, VM snapshots, vMotion Veeam Backup and Réplications Active Directory, DNS, DHCP, GPOs Jira (or similar ticketing system) Nagios or any other remote monitoring & management tool Spam filter systems Zscaler Zero Trust remote access MFA configuration ( DUO Admin Panel, Microsoft Authenticator...) Bitdefender Endpoint Management Print Server and Network Printer Configuration In-place Upgrades of Windows OS and Server Roles Preferred Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. 3–5 years of hands-on experience in L2+ support within a hosting or managed services environment. Relevant certifications preferred: Microsoft Certified: Azure Administrator Associate (AZ-104) Citrix Certified Associate (CCA-V) VMware VCP MCSA/MCSE AWS Certified Cloud Practitioner AWS Certified SysOps Administrator is a plus ITIL v4 Foundation knowledge is a plus Soft Skills & Attributes: Excellent troubleshooting and analytical skills Ability to handle high-pressure environments and prioritize issues effectively Team player with collaborative attitude Strong customer orientation and problem-solving mindset Strong documentation and communication skills Willingness to work flexible hours or shifts as per client SLAs

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7.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Job Description Title: L3 Network Technician - WFH Location: Remote Opportunity: Full-Time Experience: 7+ Years Skills: Networking, Virtualization & Hyperconvergence, Cisco, Juniper, Fortinet, and Active Directory Shift: IST Application deadline: 8 July 2025 Notice: One week or Less (Applicants who can not join in a week will be rejected) About Company At AlifCloud IT Consulting Pvt. Ltd. we are dedicated to delivering exceptional white-labeled services to enhance organizational security and efficiency. We support Managed Service Providers (MSPs) with our white-labeled offerings, providing valuable pre-sales assistance, top-notch engineers, 24/7 support, and comprehensive managed services. Our mission is to empower IT partners by modernizing their technical teams and ensuring round-the-clock availability through agile and responsive engineering support. Position Summary The NOC Technician III is a senior level Network Operations Center technical role responsible for data center and cloud customer technical support requiring excellent comprehension of IP networking, DNS, server hardware, network hardware, storage hardware, ethernet, server virtualization, storage area networks, Windows operating systems, and Linux operating systems. Core Responsibilities Monitor datacenter infrastructure, respond to alerts, troubleshoot, and communicate with internal teams Monitor customer ticketing system, respond to requests, and communicate with customer to resolve issues Provide hands-on support when needed on customer systems Work with internal engineering teams on supporting infrastructure and installing new infrastructure Complete scheduled tasks as part of NOC team to ensure proper operations Mentor NOC Technician I and II members on technical comprehension, standard operating procedures, process improvements, and communications skills Take over escalated tasks from NOC Technician I and II Generate well-written SOP that meet company’s standard Training new NOC Technical staff Guide and assist NOC Technician I & II staff in different area of configuration or troubleshooting Handling and taking ownership of cloud building and migration tasks Required Knowledge, Skills, And Abilities (KSAs) Proven technical competency in “IP network and DNS” plus all additional from the following core skill areas: Server, Network, Storage hardware Server Virtualization with Hypervisors VMware, Hyper-V, or KVM Storage Area Networks Windows Systems Administration Linux Systems Administration Very reliable and possesses the flexibility to handle different tasks Demonstrated ability to apply troubleshooting skills Advanced experience supporting Linux (CentOS & Ubuntu) and Windows servers (2016 to 2022) including Active Directory & GPO Comprehensive knowledge of using Linux and Windows logs Thorough understanding of Linux commands, filesystems and shell scripts. Expertise with networking in a Linux and Windows environment such as TCP/IP, subnetting, DNS record management, DHCP, SSH, Iptables etc. Thorough understanding of wired Ethernet Strong hardware (RAID 1,5,6,10, RAID controllers & iDrac) configuration and troubleshooting skills including patching and firmware updates Excellent oral and written communication skills and willingness to work effectively as a member of a support team. At the same time, has the ability to solve problems on their own when necessary Fast and efficient customer service skills. Experience working with help desk ticketing system, writing e-mail responses, and providing basic written instructions Ability to follow instructions and procedures Education And Experience Requirements 5 years of experience designing & supporting Windows and Linux infrastructure required 5 years of experience supporting common services, programing languages and monitoring systems such as SMTP, SNMP, BIND, Apache, IIS, NGINX, Powershell, Perl, Python, Node.JS, and HA Proxy preferred 5 years of experience installing and configuring Hyper-V, VMWare, or some Open-Source virtualization platform required 3 years of experience in TCP/IP network switching and routing is required 2 years of experience in Veeam installation, configuration and operation required 1 year of experience with Zabbix installation and configuration required 2 years of experience in updating & configuring intermediate hardware firewall required Experience working in a data center preferred Experience with Linux and LAMP stack both in system administration and installation/configuration preferred Bachelor’s degree in computer science, computer engineering, information systems, or equivalent preferred. Any IT certification is a plus Languages Fluency, both written and spoken, in English is required Working Conditions & Physical Requirements Travel: Willingness and ability to travel domestically and internationally preferred. Physical Requirements: Ability to occasionally lift and/or move up to 50 pounds. Occasionally required to run and dress network or power cables. Key Performance Indicators (KPIs) System Uptime: Maintain system uptime at 99.9% or higher for critical infrastructure. Incident Response Time: Respond to high priority customer tickets within 1 hour, Stabilize critical infrastructure incidents within 4 hours of initial notification, and non-critical incidents within 1 business day. Project Delivery: Successfully complete 90% of infrastructure projects within scope, on time, and within budget. Automation Efficiency: Implement and maintain automation scripts that reduce manual intervention by 25% or more. Backup Success Rate: Achieve 100% backup success rate for critical systems and services. Security Remediation: Address and resolve 100% of high-priority security findings within 72 hours. Client Satisfaction: Maintain client satisfaction with presales and support efforts at 90% or higher based on feedback surveys. Documentation Accuracy: Ensure 100% accuracy in system documentation, with updates completed within 72 hours of changes. The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensures and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. At Alif, we believe that diversity is our strength and inclusion is our mission. Our team is a vibrant tapestry of different cultures, backgrounds, and perspectives, and we are proud to celebrate this diversity every day. Join us in celebrating the rich diversity that makes AlifCloud IT Consulting a great place to work! Together, we can create a more inclusive and equitable world.

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5.0 years

0 Lacs

Noida, Uttar Pradesh, India

Remote

Our Context We are seeking a skilled and proactive L2+ Infrastructure Support Engineer to provide advanced support across a broad range of technologies. The ideal candidate will have hands-on experience supporting Citrix and RDS infrastructures, VMware, AWS/Azure cloud environments, Linux and core Windows Server technologies. You will play a critical role in ensuring system availability, performance, and security for our clients. Your Missions Cortex XDR: Deploy, monitor, and manage endpoint agents. Palo Alto: Push and manage firewall rules across environments. Provide L2+ level support for Windows Servers (2012/2016/2019/2022), RDS, and Citrix environments. Administer Microsoft Azure and Office 365, including Exchange Online and hybrid deployments. Administer IAM users, roles, and policies, following security best practices. Configure and maintain basic networking and VPN access (VPC, security groups, site-to-site and client VPN). Provide operational support for core AWS services (EC2, S3, etc.) in coordination with DevOps teams. Manage and troubleshoot Citrix Virtual Apps & Desktops Perform VM management and troubleshooting using VMware vSphere and ESXi. Handle backup operations and restore processes using Veeam Backup & Replication. Administer Active Directory, Group Policy Objects (GPO), DHCP, DNS, file servers, and NTFS permissions. Manage Endpoint Protection tools like Bitdefender. Maintain and support anti-spam tools and MFA administration (DUO or Authenticator). Manage and maintain Zscaler ZIA/ZPA, our Zero Trust remote access solution. Assist with patching, upgrades and regular maintenance of server environments. Provide support for print servers. Respond to escalated technical issues from L1 engineers and work collaboratively with other teams. Maintain thorough documentation of systems, incidents, and standard operating procedures. Required Technical Skills: Networking: Good understanding of switching, routing, VLANs, and IP addressing. Citrix (XenApp/XenDesktop), Citrix Cloud, Director, Storefront RDS (Remote Desktop Services) - session management, licensing, gateway Microsoft Windows Server 2012/2016/2019/2022 Microsoft Azure administration and infrastructure setup AWS administration skills: IAM, EC2, VPC, VPN configuration, and S3 operations. Office 365 / Microsoft 365 – administration, migration, hybrid VMware ESXi, vSphere, VM snapshots, vMotion Veeam Backup and Réplications Active Directory, DNS, DHCP, GPOs Jira (or similar ticketing system) Nagios or any other remote monitoring & management tool Spam filter systems Zscaler Zero Trust remote access MFA configuration ( DUO Admin Panel, Microsoft Authenticator...) Bitdefender Endpoint Management Print Server and Network Printer Configuration In-place Upgrades of Windows OS and Server Roles Preferred Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. 3–5 years of hands-on experience in L2+ support within a hosting or managed services environment. Relevant certifications preferred: Microsoft Certified: Azure Administrator Associate (AZ-104) Citrix Certified Associate (CCA-V) VMware VCP MCSA/MCSE AWS Certified Cloud Practitioner AWS Certified SysOps Administrator is a plus ITIL v4 Foundation knowledge is a plus Soft Skills & Attributes: Excellent troubleshooting and analytical skills Ability to handle high-pressure environments and prioritize issues effectively Team player with collaborative attitude Strong customer orientation and problem-solving mindset Strong documentation and communication skills Willingness to work flexible hours or shifts as per client SLAs

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10.0 years

10 Lacs

India

On-site

Job Title: Team Head – Technical (IT Infrastructure) Location: Chennai Job Type: Full-time Experience: 10+ years in IT Infrastructure solutions Industry: Information Technology & Services Job Summary: Techfruits is seeking a dynamic and technically skilled Team Head to lead its Technical Division. The ideal candidate will have deep knowledge and hands-on experience in enterprise-class IT solutions, including servers, enterprise storage, backup technologies, cybersecurity, data centre architecture, and virtualization workflows . This role demands technical excellence, strong leadership, and effective communication skills, especially for presenting solutions to clients and collaborating with OEMs. Key Responsibilities: Lead and mentor the technical team for project design, planning, and implementation. Analyse customer requirements and design tailored IT infrastructure solutions. Prepare and deliver technical presentations and solution briefs to clients and OEM partners. Provide technical leadership across domains like enterprise storage, servers, virtualization, data backup, cybersecurity, and data centre builds . Collaborate with sales and pre-sales teams to ensure successful project scoping and delivery. Ensure smooth execution of projects by supporting the implementation team and resolving escalated technical issues. Maintain up-to-date knowledge of current IT products and technology trends. Represent Techfruits in customer meetings, seminars, and solution workshops. Required Skills and Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. Masters preferred. Minimum of 8 years of experience in IT infrastructure and enterprise solutions. Proven experience in enterprise-class storage systems, servers, backup solutions, cybersecurity tools, data centre infrastructure , and virtualization . Experience with leading OEMs like Dell, HP, Cisco, NetApp, VMware, Veeam, etc. Strong leadership and project management skills. Excellent verbal and written communication skills in English. Confident presenter, capable of addressing both technical and business audiences. Ability to manage multiple client engagements and technical teams simultaneously. Preferred Certifications (Any of the following): VMware (VCP) Cisco (CCNA/CCNP) Microsoft (MCSA/MCSE) CompTIA Security+ OEM Certifications (e.g., Dell EMC, HP, NetApp) What We Offer: A dynamic and growing work environment Opportunity to work on cutting-edge enterprise technologies Leadership role with client-facing exposure Job Type: Full-time Pay: Up to ₹1,000,000.00 per year Benefits: Cell phone reimbursement Schedule: Day shift Experience: total : 10 years (Preferred) Work Location: In person

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5.0 years

0 Lacs

Ghaziabad, Uttar Pradesh, India

Remote

Our Context We are seeking a skilled and proactive L2+ Infrastructure Support Engineer to provide advanced support across a broad range of technologies. The ideal candidate will have hands-on experience supporting Citrix and RDS infrastructures, VMware, AWS/Azure cloud environments, Linux and core Windows Server technologies. You will play a critical role in ensuring system availability, performance, and security for our clients. Your Missions Cortex XDR: Deploy, monitor, and manage endpoint agents. Palo Alto: Push and manage firewall rules across environments. Provide L2+ level support for Windows Servers (2012/2016/2019/2022), RDS, and Citrix environments. Administer Microsoft Azure and Office 365, including Exchange Online and hybrid deployments. Administer IAM users, roles, and policies, following security best practices. Configure and maintain basic networking and VPN access (VPC, security groups, site-to-site and client VPN). Provide operational support for core AWS services (EC2, S3, etc.) in coordination with DevOps teams. Manage and troubleshoot Citrix Virtual Apps & Desktops Perform VM management and troubleshooting using VMware vSphere and ESXi. Handle backup operations and restore processes using Veeam Backup & Replication. Administer Active Directory, Group Policy Objects (GPO), DHCP, DNS, file servers, and NTFS permissions. Manage Endpoint Protection tools like Bitdefender. Maintain and support anti-spam tools and MFA administration (DUO or Authenticator). Manage and maintain Zscaler ZIA/ZPA, our Zero Trust remote access solution. Assist with patching, upgrades and regular maintenance of server environments. Provide support for print servers. Respond to escalated technical issues from L1 engineers and work collaboratively with other teams. Maintain thorough documentation of systems, incidents, and standard operating procedures. Required Technical Skills: Networking: Good understanding of switching, routing, VLANs, and IP addressing. Citrix (XenApp/XenDesktop), Citrix Cloud, Director, Storefront RDS (Remote Desktop Services) - session management, licensing, gateway Microsoft Windows Server 2012/2016/2019/2022 Microsoft Azure administration and infrastructure setup AWS administration skills: IAM, EC2, VPC, VPN configuration, and S3 operations. Office 365 / Microsoft 365 – administration, migration, hybrid VMware ESXi, vSphere, VM snapshots, vMotion Veeam Backup and Réplications Active Directory, DNS, DHCP, GPOs Jira (or similar ticketing system) Nagios or any other remote monitoring & management tool Spam filter systems Zscaler Zero Trust remote access MFA configuration ( DUO Admin Panel, Microsoft Authenticator...) Bitdefender Endpoint Management Print Server and Network Printer Configuration In-place Upgrades of Windows OS and Server Roles Preferred Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. 3–5 years of hands-on experience in L2+ support within a hosting or managed services environment. Relevant certifications preferred: Microsoft Certified: Azure Administrator Associate (AZ-104) Citrix Certified Associate (CCA-V) VMware VCP MCSA/MCSE AWS Certified Cloud Practitioner AWS Certified SysOps Administrator is a plus ITIL v4 Foundation knowledge is a plus Soft Skills & Attributes: Excellent troubleshooting and analytical skills Ability to handle high-pressure environments and prioritize issues effectively Team player with collaborative attitude Strong customer orientation and problem-solving mindset Strong documentation and communication skills Willingness to work flexible hours or shifts as per client SLAs

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3.0 years

0 Lacs

Vadodara

Remote

Closing on: Sep 30, 2025 Job Category: Infrastructure & Cloud Services Engineer Department: IT & Networking Job Location: Vadodara | India No of openings: 1 Job Overview The Infrastructure & Cloud Services Engineer is responsible for installing, configuring, and monitoring the companies on premises and cloud infrastructure with a heavy focus on Microsoft Technologies and supporting infrastructure requirements. This Team Member will be responsible for identifying technical deficiencies in designs during daily management, configuring production environments, and partnering with team members to solve technical issues. This team member is expected to perform all responsibilities with a commitment to providing superior service to the core Company’s employees, supported Ventures, and maintaining an atmosphere of teamwork and continuous improvement. The role involves working closely with various stakeholders to obtain and carry out company initiatives. Activities: Manage various medium to large-scale, global, enterprise network topologies including designing, deploying, and maintaining both hyperconverged and standard three tier architecture environments leveraging Microsoft virtualization technologies. Maintain and Deploy Wireless networks for remote buildings and our corporate offices. Manage and deploy cloud infrastructure to support cloud migration and delivery of various technology solutions leveraging the full suite of Microsoft Azure resources. • Support, deploy, and manage Microsoft O365 Messaging and associated technologies. Support and manage Office 365 users & Hybrid Exchange Server Configuration Support, deploy, and manage OneDrive for Business and SharePoint Environments Support and manage Active Directory 2019 and newer. Support and manage key services including but not limited to DNS, DHCP, File Services Support, manage, and deploy Azure Solutions and Services Support, manage, and deploy Microsoft Intune solutions leveraging Autopilot. Demonstrated knowledge in the support of servers and operating systems Windows 2019 and above. Understanding of Veeam or other Backup and Replication technologies Working knowledge of VLANs, IPSEC Tunnels and Protocols, Virtual Networks, and Routing & Switching Understanding of Physical Network Infrastructure, Layer 1 Networking, and Internet Service Providers Partner with internal construction teams and external vendors to track, manage, document, and deliver technical deployments associated with building systems and technologies Ability to partner with Cybersecurity in Incident Response activities and identify root cause, patient zero, and assist with threat remediation. Deploy and Maintain storage area networks. Recommended Items: Endpoint Detection & Response Solutions & Security Incident Event Management Solutions Monitoring & Alerting Platforms Active Directory Administration: AZURE AD & On-Premises + Entra ID Asset Management: Microsoft System Center Configuration Manager & System Center Operations Manager Endpoint Management: Microsoft Intune Microsoft Windows Server Management & Hyper-V Clusters Providing day to day support for physical servers, storage, and networking environments located in company/venture offices and colocation facilities Qualifications and Skills: Bachelor’s degree or Diploma in Computer Science, Information Technology, or related field. Proven 3-5 years of experience as a System Administrator or similar. Proficiency in operating systems Windows Server and virtualization technologies. Strong knowledge of networking protocols, security principles, and IT best practices. Strong hands-on experience on O365 Administration & Backup Configurations & VM. Experience with cloud computing platforms like Azure. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal abilities. Certifications such as CompTIA Security+, Microsoft Certified Systems Administrator (MCSA), or Cisco Certified Network Associate (CCNA) are desirable. Location : Vadodara (WFO) Job Timings: Initial Night shift for 2-3 Months & post that Rotational Shifts

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0 years

4 - 6 Lacs

Vadodara

Remote

Description: Reporting to the Support Lead, you will need to provide L2 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The day-to-day responsibilities will include: Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies: Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft 2010 / 2013 / 2016 Backup Technologies, Veeam Backup and Replication 9/ 9.5/ Zerto backup Exchange Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities: Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. Benefits: Ability to learn leading technical / industry standards and technologies Annual performance-related bonus 6x Flexi Time offs: knock 2.5 hours off your day on any day Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! If you're ready for your next adventure in software development and want to join a dynamic and growing team, apply now! At MRI Software India, we believe in having fun while getting the job done and we're committed to providing our employees with an enjoyable and challenging work environment. About the business: MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer

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3.0 years

2 - 3 Lacs

India

On-site

**Location:** Indore **Department:** IT Infrastructure **Job Type:** Full-time Job Summary: We are seeking a skilled and experienced Server and Networking Engineer to join our IT team. The ideal candidate will be responsible for server installation, configuration, networking, security, data backup, and IT infrastructure management. The role demands hands-on experience with server technologies, virtualization, networking, and security protocols. Key Responsibilities: · Server Administration: · Installation, configuration, and maintenance of physical and virtual servers · Active Directory setup and group policy configuration · Implementation and management of DFS (Distributed File System) · Managing virtualization environments (VMware, Hyper-V, etc.) · Performing scheduled data backups and restoration procedures · Implementing and maintaining DLP (Data Loss Prevention) policies · Managing enterprise-grade antivirus solutions and ensuring endpoint protection · Handling synchronization tasks for Office 365 and Google Workspace environments · Backup and Security Solutions: · Configuration and monitoring of backup solutions (e.g., Veeam, Acronis, etc.) · Managing disaster recovery plans and data recovery operations · Maintaining compliance with security standards and data protection protocols · Networking: · In-depth understanding of OSI Model and network layers · Configuration of Cisco routers and switches; VLANs, trunking, and routing protocols · Troubleshooting LAN/WAN connectivity issues · Passive networking knowledge (racks, cabling, patch panels, etc.) Required Skills & Qualifications: · Bachelor's degree in Computer Science, IT, or related field · 3+ years of experience in server administration and networking · Hands-on knowledge of Windows Server environments · Strong understanding of virtualization platforms · Good communication and documentation skills · Certifications like CCNA, MCSA, or VMware are a plus Soft Skills: · Problem-solving mindset · Strong organizational skills · Ability to work independently and in a team · Attention to detail and strong troubleshooting skills Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Paid time off Provident Fund Schedule: Day shift Work Location: In person

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10.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Veeam Data Cloud (VDC) is a comprehensive Backup as a Service (BaaS) solution that provides robust data protection and recovery for cloud workloads. As a Senior Director of Engineering, you will be responsible for hiring, growing, and leading multiple engineering teams within VDC. Your engineering teams will build and operate data protection services within VDC. Your tasks will include: Lead, mentor, and grow multiple engineering teams Work closely with product management to define the engineering roadmap for your teams and drive execution Oversee architectural decisions for distributed systems, scalable storage, and data protection workloads ensuring long-term reliability and performance Drive engineering and operational excellence, ensuring teams build high-quality, secure, and scalable SaaS services while following agile best practices Clearly communicate technical vision, progress, and risks to executive leadership and key stakeholders Act as a point of escalation for product and operational issues and support the team as needed during on-call What we expect from you: 10+ years of engineering experience, with at least 5+ years in engineering management roles leading multiple teams Proven ability to hire, mentor, and scale high-performing engineering teams in a fast-paced environment Experience shipping multiple product releases, with a strong focus on reliability, quality, and efficiency Expertise in cloud-native architectures (AWS, Azure, GCP) and modern backend technologies (Go, Java, or similar) Strong operational mindset, ensuring teams are fully responsible for the development, deployment, and operation of their services Excellent communication, strategic thinking, and decision-making skills, with the ability to align technical execution with business objectives Bachelor's degree in Computer Science, Information Security, or a related field (or equivalent experience) Will be an advantage: Experience with building B2B SaaS software Experience in the data protection, storage, or security fields We offer: Family Medical Insurance Annual flexible spending allowance for health and well-being Life insurance Personal accident insurance Employee Assistance Program A comprehensive leave package, including parental leave Meal Benefit Pass Transportation Allowance Daycare/Child care Allowance Veeam Care Days – additional 24 hours for your volunteering activities Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application. Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. We are looking for a Senior Frontend Engineer to join the Veeam Data Cloud (VDC) engineering team. You will be working with a global team to build next-generation data protection services focused on ensuring data resilience for our customers. This is a unique opportunity to work on greenfield projects, building features from the ground up that will be deployed and utilized worldwide. Your tasks will include: Design and development of highly responsive user interface components for web applications using React Test and troubleshoot web applications. Design and maintain unit test and end-to-end test frameworks Build reusable components and front-end libraries for future use Collaborate with other engineering teams to discuss requirements, design and implementation On-call rotation for product operations What we expect from you: 5+ years of experience developing enterprise solutions with React, JavaScript, HTML and CSS Experience with TypeScript Strong computer science fundamentals (data structures and algorithms) You are passionate about code quality, extensibility, coding standards, testing, and automation You are impact and result-driven and biased towards execution A university degree in a technical field or equivalent industry experience Will be an advantage: Experience with database and/or storage systems – especially in the public cloud Experience with Azure Cloud Experience with Microsoft 365 Experience with Salesforce We offer: Family Medical Insurance Annual flexible spending allowance for health and well-being Life insurance Personal accident insurance Employee Assistance Program A comprehensive leave package, including parental leave Meal Benefit Pass Transportation Allowance Monthly Daycare Allowance Veeam Care Days – additional 24 hours for your volunteering activities Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application. #Hybrid Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

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2.0 years

0 Lacs

Coimbatore, Tamil Nadu, India

On-site

Company Description USAM Technology Solutions Pvt. Ltd. was founded in 1990 as an IT Hardware & Software products solution provider with a guiding philosophy of "We do it better because we care". The company has grown from a small CAD Service Center to an organization with over 200 members operating across 4 states and 6 major cities of India, currently achieving an INR 90+ crore revenue. USAM is an ISO 9001:2015 certified company, ensuring efficient processes and high-quality service. The company prides itself on its longstanding partnerships with industry leaders like HP Inc and Autodesk Inc, as well as associations with other major players including Microsoft, VMware, Veeam, Adobe, and Hewlett Packard Enterprise. Job Description : We are looking for a dynamic and technically strong Business Development Executive - Bently to promote and sell Autodesk and other software products to prospective clients across industries such as architecture, construction, engineering, and manufacturing. The ideal candidate will combine sales acumen with technical expertise, enabling them to understand client requirements and offer appropriate solutions. Key Responsibilities : Ability to identify the potential customers to promote IT products (Software) Lead generation, follow-up & ability to convert into sales Ability to respond to sales requirements from the existing and potential customer Maintain contact with existing and potential customers to promote sales and deliver detailed accounts plans. Deliver presentations of products at customer places and at conferences and exhibitions. willing to go for Field and bike is Mandatory Experience 2 - 3 years B2B

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10.0 years

10 - 18 Lacs

Mumbai Metropolitan Region

On-site

Job Title: Hybrid Cloud Architect Location: Mumbai Experience: 7–10 Years Compensation: ₹1.5 Lakh per Month Type: Full-Time | Onsite / Hybrid About The Role We are seeking a Hybrid Cloud Architect with deep experience in enterprise infrastructure, cloud strategy, and architectural design. This role requires independent ownership of cloud transformation initiatives and the ability to drive conversations between core infrastructure and IT teams. The ideal candidate will architect scalable, secure, and cost-efficient cloud solutions that align with business goals. Key Responsibilities Enterprise Infrastructure Expertise Strong understanding of Enterprise Networking and Infrastructure (Compute, Storage, Security, Observability, HA, Backup, DR) Knowledge of Private, Public, and Hybrid Cloud strategies across AWS, Azure, and On-Prem environments Familiarity with PCE environments (hands-on experience not mandatory) Architecture & Design Design multi-cloud and hybrid cloud infrastructure using appropriate hyperscalers Develop cloud architectures that are scalable, resilient, secure, and cost-optimized Establish infra processes and policies across design, build, and implementation Migrations & Repatriations Plan, lead, and execute cloud migrations or repatriations from public to private clouds Lead technical teams in executing end-to-end infra transformations Cost Optimization & Performance Analyze billing (PCE and cloud platforms) to identify cost-saving opportunities Recommend optimization strategies such as Reserved Instances, Spot Instances, or Savings Plans Improve infrastructure and application performance through auditing and tuning Security & Compliance Ensure solutions adhere to industry standards and compliance frameworks Reporting & Stakeholder Management Prepare MIS reports and project updates for senior management Clearly document architectural and process-level decisions Collaborate with customer teams, sales teams, and delivery units to grow engagements Skills Required Cloud & Hybrid Infrastructure Architecture (AWS, Azure, On-Prem) Experience in migration and repatriation projects Understanding of PCE, VMware, NSX-T, Backup (Veeam), OpsRamp Experience with GL Metering and cost optimization tools Strong documentation, reporting, and presentation skills Excellent communication and stakeholder management Experience in customer pursuit or pre-sales engagements Skills: cost optimization tools,on-prem,documentation,stakeholder management,hybrid cloud,cloud,opsramp,gl metering,azure,cloud & hybrid infrastructure architecture,backup (veeam),aws,design,nsx-t,vmware,reporting,presentation skills,pce,communication

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6.0 - 8.0 years

2 - 6 Lacs

Noida

Work from Office

We are looking for a skilled professional with 6 to 8 years of experience to administer, maintain, troubleshoot, and support large multi-platform Storage environments. The ideal candidate will have a strong background in storage management and administration. Roles and Responsibility Administer and maintain large multi-platform Storage environments, including fibre channel SAN with multiple directors, servers, and storage frames technologies. Perform root cause analysis for major issues and provide workarounds to ensure business continuity. Identify, analyze, and resolve problems specifically on storage backup and cross-platform environments. Prepare implementation plans, rollback plans, test plans, risk, and impact analysis for change management. Review the change plan and documentation prepared by peers. Fulfill service requests and perform routine planned and emergency maintenance change planning and implementation of storage data center equipment. Job Minimum 6 years of experience in storage management and administration. Strong knowledge of storage backup technologies and cross-platform environments. Experience with Veeam Backup Administration is preferred. Ability to perform routine planned and emergency maintenance tasks. Strong analytical and problem-solving skills. Excellent communication and teamwork skills.

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0 years

4 - 8 Lacs

Hyderābād

On-site

We’re on a mission to change the future of clinical research. At Perceptive, we help the biopharmaceutical industry bring medical treatments to the market, faster. Our mission is to change the world but to do this, we need people like you. Apart from job satisfaction, we can offer you: HEALTH: - Medical plan for you and your dependents. - Personal Accident Insurance - Life Insurance - Critical illness cover WEALTH: - Salary structure and Flexi basket - Provident fund of 12% - Gratuity scheme YOURSELF: Internal growth and development programs & trainings Job Purpose We are seeking a skilled and proactive Database Administrator to support and maintain our database environments, primarily focused on Microsoft SQL Server with additional responsibilities for Oracle databases. This role ensures the availability, performance, and security of critical database systems, both on-premises and in Azure. The successful candidate will manage day-to-day operations, implement best practices, and collaborate with cross-functional teams to support business applications and data services. Key Responsibilities Database Administration Administer, monitor, and maintain Microsoft SQL Server and Oracle databases across on-prem and Azure environments Performance Tuning & Optimization Analyze and optimize database performance using tools and techniques such as indexing, query tuning, and resource monitoring Backup & Recovery Implement and manage backup strategies, ensuring data integrity and disaster recovery readiness Security & Compliance Ensure database security, access control, and compliance with internal policies and regulatory requirements Patching & Upgrades Plan and execute database patching, version upgrades, and maintenance activities Collaboration Work closely with infrastructure, application, and security teams to support integrated solutions Documentation Maintain accurate documentation of database configurations, procedures, and incidents Incident & Problem Management Participate in incident resolution and root cause analysis for database-related issues Change Management Ensure all changes are documented and approved through appropriate change control processes Other Carry out any other reasonable duties as requested Functional Competencies (Technical knowledge/Skills) Experience with Microsoft SQL Server Working knowledge of Oracle database administration (preferable) Experience with Azure SQL Database, Managed Instances, and related services Familiarity with backup and recovery tools (e.g., Redgate, Veeam, native tools) Understanding of database security and compliance standards Knowledge of ITIL processes (Incident, Problem, Change Management) Strong analytical and troubleshooting skills Experience, Education, and Certifications Proven experience as a Database Administrator Experience supporting Microsoft SQL Server and Oracle databases Experience with Azure database services and cloud-based infrastructure Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience) Microsoft certifications (e.g., Azure Database Administrator Associate) preferred Oracle certifications a plus ITIL Foundation certification preferred Fluent in English Come as you are. We're proud to be a Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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2.0 years

1 - 3 Lacs

Mohali

On-site

Job Title: Server Administrator Experience Required: 2+ Years Location: Mohali Employment Type: Full-Time Job Summary: We are looking for a dedicated and experienced Server Administrator to join our IT team. The ideal candidate should have hands-on experience managing and maintaining Windows and/or Linux-based servers, ensuring optimal performance, security, and reliability of the infrastructure. Roles and Responsibilities: Install, configure, and maintain servers (Linux/Windows) and related hardware/software. Monitor system performance, availability, and security using monitoring tools. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Manage user access controls, permissions, and policies. Troubleshoot server issues, perform root cause analysis, and implement effective solutions. Ensure regular backups and disaster recovery procedures are in place and tested. Monitor server logs, identify potential issues, and respond to system alerts promptly. Configure and manage web servers (e.g., Apache, Nginx, IIS). Maintain firewall rules, VPN configurations, and overall network security. Collaborate with the development and network teams to support infrastructure needs. Ensure compliance with internal policies and external regulations related to data privacy and security. Document system configurations, procedures, and changes. Requirements: Bachelor’s degree in Computer Science, IT, or a related field. 2+ years of proven experience as a Server/System Administrator. Strong knowledge of Linux and/or Windows server environments. Familiarity with server virtualization technologies (e.g., VMware, Hyper-V). Experience with scripting (Shell, PowerShell, or Python) is a plus. Understanding of networking concepts (TCP/IP, DNS, DHCP). Knowledge of backup and recovery tools (e.g., Veeam, Acronis). Excellent problem-solving skills and attention to detail. Ability to work independently and in a team environment. Nice to Have: Experience with cloud platforms (AWS, Azure, GCP). Knowledge of containerization (Docker, Kubernetes). Certifications like RHCSA, MCSA, or CompTIA Server+ are a plus. Job Type: Full-time Pay: ₹10,000.00 - ₹30,000.00 per month Benefits: Paid sick time Schedule: Day shift Experience: Sever Administrator: 1 year (Preferred) Location: Mohali, Punjab (Preferred) Work Location: In person

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5.0 years

55 Lacs

Pune

Remote

We’re looking for a Platform Engineer to join the Veeam Data Cloud. The mission of the Platform Engineering team is to provide a secure, reliable, and easy to use platform to enable our teams to build, test, deploy, and monitor the VDC product. This is an excellent opportunity for someone with cloud infrastructure and software development experience to build the world’s most successful, modern, data protection platform. Your tasks will include: Write and maintain code to automate our public cloud infrastructure, software delivery pipeline, other enablement tools, and internally consumed platform services Document system design, configurations, processes, and decisions to support our async, distributed team culture Collaborate with a team of remote engineers to build the VDC platform Work with a modern technology stack based on containers, serverless infrastructure, public cloud services, and other cutting-edge technologies in the SaaS domain On-call rotation for product operations Technologies we work with: Kubernetes, Azure AKS, AWS EKS, Helm, Docker, Terraform, Golang, Bash, Git, etc. What we expect from you: 5+ years of experience in production operations for a SaaS (Software as a Service) or cloud service provider Experience automating infrastructure through code using technologies such as Pulumi or Terraform Experience with GitHub Actions Experience with a breadth and depth of public cloud services Experience building and supporting enterprise SaaS products Understanding of the principles of operational excellence in a SaaS environment. Possessing scripting skills in languages like Bash or Python Understanding and experience implementing secure design principles in the cloud Demonstrated ability to learn new technologies quickly and implement those technologies in a pragmatic manner A strong bias toward action and direct, frequent communication A university degree in a technical field Will be an advantage: Experience with Azure Experience with high-level programming languages such as Go, Java, C/C++, etc. Job Types: Full-time, Permanent Pay: Up to ₹5,500,000.00 per year Benefits: Health insurance Provident Fund Supplemental Pay: Quarterly bonus Experience: Cloud architecture: 4 years (Required) System design: 4 years (Required) Work Location: In person

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0.0 - 1.0 years

0 - 0 Lacs

Mohali, Punjab

On-site

Job Title: Server Administrator Experience Required: 2+ Years Location: Mohali Employment Type: Full-Time Job Summary: We are looking for a dedicated and experienced Server Administrator to join our IT team. The ideal candidate should have hands-on experience managing and maintaining Windows and/or Linux-based servers, ensuring optimal performance, security, and reliability of the infrastructure. Roles and Responsibilities: Install, configure, and maintain servers (Linux/Windows) and related hardware/software. Monitor system performance, availability, and security using monitoring tools. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Manage user access controls, permissions, and policies. Troubleshoot server issues, perform root cause analysis, and implement effective solutions. Ensure regular backups and disaster recovery procedures are in place and tested. Monitor server logs, identify potential issues, and respond to system alerts promptly. Configure and manage web servers (e.g., Apache, Nginx, IIS). Maintain firewall rules, VPN configurations, and overall network security. Collaborate with the development and network teams to support infrastructure needs. Ensure compliance with internal policies and external regulations related to data privacy and security. Document system configurations, procedures, and changes. Requirements: Bachelor’s degree in Computer Science, IT, or a related field. 2+ years of proven experience as a Server/System Administrator. Strong knowledge of Linux and/or Windows server environments. Familiarity with server virtualization technologies (e.g., VMware, Hyper-V). Experience with scripting (Shell, PowerShell, or Python) is a plus. Understanding of networking concepts (TCP/IP, DNS, DHCP). Knowledge of backup and recovery tools (e.g., Veeam, Acronis). Excellent problem-solving skills and attention to detail. Ability to work independently and in a team environment. Nice to Have: Experience with cloud platforms (AWS, Azure, GCP). Knowledge of containerization (Docker, Kubernetes). Certifications like RHCSA, MCSA, or CompTIA Server+ are a plus. Job Type: Full-time Pay: ₹10,000.00 - ₹30,000.00 per month Benefits: Paid sick time Schedule: Day shift Experience: Sever Administrator: 1 year (Preferred) Location: Mohali, Punjab (Preferred) Work Location: In person

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3.0 - 31.0 years

2 - 3 Lacs

Kolkata/Calcutta

On-site

We’re looking for a technically sound, proactive Technical Support Engineer with 3–5 years of hands-on experience in IT infrastructure support. The ideal candidate will manage and troubleshoot Unified Endpoint Management (UEM), IAM/RBAC, servers, virtualization, backups, and network monitoring solutions. Roles and Responsibilities: Provide L1/L2 support for hardware, software, and network issues. Troubleshoot UEM, IAM/RBAC, servers, storage, virtualization, backup/DR, and network monitoring tools. Respond to incidents within SLAs; escalate unresolved issues as needed. Assist in deploying and configuring IT infrastructure solutions. Manage UEM policies, IAM permissions, virtual environments (VMware/Hyper-V), and storage systems. Implement backup and DR solutions; configure network monitoring tools. Perform regular system checks, performance tuning, and patch management. Ensure backup/DR integrity and conduct test restores. Monitor network health and resolve performance issues. Maintain detailed records of incidents, configurations, and resolutions. Generate system performance and incident trend reports. Contribute to internal knowledge base. Interact with clients to understand issues and provide timely updates. Offer technical guidance and best practices for IT infrastructure management. Qualifications Education: Bachelor’s in Engineering, Technology, Computer Applications, or any graduate with relevant experience. Experience: 3–5 years of hands-on experience in IT infrastructure support and management. Technical Skills: UEM: ManageEngine, Microsoft Intune IAM/RBAC: Active Directory, Entra ID (Azure AD) Servers/Virtualization: Windows/Linux, VMware, Hyper-V; Storage: HPE, Dell, Lenovo Backup & DR: Veeam, Acronis, Synology, Veritas Network Monitoring: ManageEngine, SolarWinds; TCP/IP, DNS, DHCP, routing/switching Preferred Certifications (not mandatory): Microsoft (M365, Azure, Identity), CompTIA (A+, Network+, Security+), VMware VCP, CCNA, RHCE, ITIL, CBCP

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