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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Summary Position Summary USI T&I - Analyst – Infrastructure Operations Center - Deloitte Support Services India Private Limited Work you’ll do Responsibilities As a team member, you will be accountable for, but not limited to the responsibilities below. Operational Proactive Monitoring of SolarWinds, Dynatrace, HP OneView and action as per standard operating procedures. Apply both independent judgment and procedure driven approach to troubleshoot, isolate and diagnose common network, OS, and server issues. Work on Agent remediation tasks pertaining to SCCM Client/Qualys/Splunk Manage Windows and Linux Server Patching and security compliance Monitoring and resolving Cohesity and Veeam backup solutions Coordinating with Vendor’s in resolving Physical Server and Network issues Support and manage Virtual Machine through vSphere Client and Hyper-V Troubleshooting Database Server (MSSQL) alerts Provide Status updates on assigned tasks Engages with customers and other technical resources by phone and email to provide technical support and issue resolution Monitoring and troubleshoot AudioVideo equipment alerts Process daily task assigned by the shift leads. Create RFC’s and represent in the CAB calls Co-ordinate and be a part of the maintenance, upgrades, and server OS patching Participate in weekly team meetings Technical Responsibilities: Ensuring the infrastructure availability through use of proactive monitoring tools like Dynatrace, SolarWinds, XIO etc Manage and Monitor alerts from various tools: HP One View IT Expert Monitoring Cloud Nasuni Backup – Veeam/Cohesity Prepare the documentations/KB articles Handle Incident management within defined SLA’s Maintaining a log of all necessary information in a centralized location Prepare and share various IT infrastructure reports Support stakeholders during improvements, upgrades, and other maintenance activities as recommended and scheduled Coordinate with vendors to resolve physical server and network issues Education: Bachelor’s Degree. Experience: 1 -2.5 plus years of Network/Server monitoring in an ITIL environment with knowledge and awareness of Servers, Network Routers/Switches/Firewalls, DNS and DHCP and Security Patching Work Location : Hyderabad Shift Timings : 24*7 in Rotational shifts The Team At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 305181

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5.0 - 3.0 years

0 Lacs

Laxmi Nagar, Delhi, Delhi

On-site

Job Title: Linux administrator Location: OTPC, Laxmi Nagar, Delhi Key Responsibilities: Administer and maintain RedHat, SUSE, and Oracle Linux servers and Nutanix. Manage server infrastructure, including installation, configuration, patching, and security updates. Support IT implementation projects related to system infrastructure. Perform routine server maintenance and ensure high system availability and performance. Administer backup and disaster recovery using Veeam Backup. Monitor infrastructure using EMS and Infra Monitoring tools Collaborate with cross-functional teams to support business processes. Troubleshoot hardware and software issues in a timely and efficient manner. Document technical processes, configurations, and procedures. Skills and Qualifications: Minimum 5 years of overall experience, including 3 years in Linux Administration B.E./B.Tech/MCA Strong knowledge of Linux server environments (RedHat, SUSE, Oracle Linux).

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0.0 - 85.0 years

0 Lacs

Verna, Goa

On-site

Join our team and help shape the future of connectivity indoors and outdoors. Together, let’s push the boundaries of technology and advance sustainable networks worldwide. How You’ll Help Us Connect the World: As a Storage Engineer, you will be responsible for managing enterprise storage and backup solutions across Windows and Linux environments as part of the Storage & Data Protection. You will work closely with cross-functional teams to achieve operational and strategic goals. This role will be based in Goa, India. You Will Make an Impact By: Administering enterprise storage and backup platforms Support storage provisioning for both physical, virtual and cloud environments Designing and maintaining data protection and recovery plans Monitoring and managing backup jobs with Veeam or Commvault Supporting storage provisioning and performance tuning Collaborating on capacity planning and scalability Troubleshooting storage and backup issues Maintaining documentation and recovery playbooks Required Qualifications for Consideration: Bachelor’s degree in IT, Computer Science, or related field 3–5 years of storage administration experience Hands-on experience with enterprise storage technologies Proficiency with backup technologies (Veeam, Commvault) Deep understanding of file systems, SMB, NFS, CIFS, and block-level storage (iSCSI) You Will Excite Us If You have: Experience with cloud storage (AWS S3, Azure Blob) Familiarity with virtualization platforms (VMware, Hyper-V) Knowledge of disaster recovery planning and BC/DR solutions Storage vendor certifications Why ANDREW? Explore exciting career opportunities at ANDREW, part of the Amphenol family. With a legacy of over 85 years in wireless innovation, we empower mobile operators and enterprises with cutting-edge solutions. ANDREW, an Amphenol company, is proud of our reputation as an excellent employer. Our focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. ANDREW offers the opportunity for career growth within a global organization. We believe that our company is unique in that every employee, regardless of his or her position, has the ability to positively impact the business. ANDREW is an “Equal Opportunity Employer” - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin For additional company information please visit our website at https://www.andrew.com/

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4.0 - 9.0 years

10 - 20 Lacs

Pune

Work from Office

Role & responsibilities Should have strong experience with Backup and Storage areas. Should have experience on both levels: hardware and software. Should be having extensive working experience with Veeam (Veeam B&R and Veeam One) and HPE just not limited to configuration and administration level but with monitoring experience as well. Should have strong experience with NetApp, Understand the concepts and experience with File Sharing on Configuration and monitoring level and some background with EMC. Should have working experience with Windows/VMware and with Linux is good to have.

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2.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us. Role Overview We’re looking for a collaborative and highly organized Talent Acquisition (TA) Coordinator to join our global Talent Acquisition team. You’ll play a key role in supporting interview scheduling, maintaining data accuracy, and ensuring a positive and efficient hiring experience for candidates and hiring teams. This full-time role offers the chance to grow your career while contributing to a collaborative and supportive global team. This is a fast-paced role that requires strong organizational skills, attention to detail, and the ability to manage tasks across time zones and regions. Key Responsibilities Coordinate interviews across multiple time zones, ensuring logistics are accurate and clearly communicated Partner with recruiters, candidates, and hiring teams to support a timely and positive interview process Monitor and resolve scheduling conflicts or process-related questions Assist with recruiting tasks such as background check tracking, offer letter generation, and other coordination activities Respond to recruiting tickets and help troubleshoot or escalate issues as needed Provide cross-regional support based on team priorities and business needs Identify and recommend improvements to coordination processes and tools Qualifications 1–2 years of experience in recruiting coordination, HR support, administration, or a related field Strong organizational skills and ability to manage multiple tasks and deadlines Excellent attention to detail and clear communication skills Comfortable working in a fast-paced environment and with teams across time zones Proficiency in English (written and spoken) Ability to follow structured processes and work independently with guidance Preferred Qualifications Experience using applicant tracking systems (ATS), preferably Greenhouse Familiarity with Microsoft Office tools, including Outlook, Excel, and Word Interest in talent acquisition, coordination, or operations Bachelor’s degree or equivalent experience in HR, Business, or a related field Experience working with global or distributed teams Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

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3.0 - 6.0 years

5 - 10 Lacs

Chennai

Work from Office

Description Education B.E./B.Tech/MCA in Computer Science Experience 3 to 6 Years of relevant experience in CommVault and Cloud backup Administration. Mandatory Skills 1. Hands on working experience with Backup software like CommVault, NetBackup, Veeam. 2. Proficient with Linux or Windows OS. 3. Troubleshooting of the backup or restoration failure issues. 4. Must have worked on backup hardware like (physical / Virtual Tape Library (VTL), disk-based backups, understanding of taking backup via SAN, NAS and other mediums. 5. Closely monitor the Backup jobs and dashboard to track the real time backup failures. 7. Proficient in Incident Management, Performance Analysis, Root Cause Analysis and Alert Management. 8. Perform restoration as per the request after validating proper approvals and follow the ITSM process. 9. Installations / Upgrade / Configurations of new backup clients. 10. Configure and maintain backup policies, tape drives, Catalogue Backup, Reports and backup trend analysis and basic forecasting. 11. ITIL Awareness Preferred Skills/Knowledge 1. Working knowledge on CommVault, HPE DataStoreonce . 2. RHCE Certified Administrator 3. Prior experience in banking domain with exposure to compliance requirement for various standards like PCI - DSS. Desired Skills 1. Certified CommVault Admin Soft Skills 1. Must be ready to learn new technologies and acquire new skills. 2. Must be a Team Player. 3. Should be good in Verbal and Written Communication.

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5.0 - 9.0 years

5 - 10 Lacs

Pune

Work from Office

Job Summary: We are seeking a skilled Backup Administrator to manage and support enterprise backup and storage systems. The ideal candidate will have hands-on experience with backup technologies such as Veritas NetBackup, Veeam, and Dell EMC Avamar, along with solid knowledge of enterprise storage systems including Dell Storage, Data Domain, and VxRail infrastructure Key Responsibilities: Configure, monitor, and maintain enterprise backup systems including Veritas NetBackup, Veeam, and Avamar. Manage daily backup operations, troubleshoot failures, and perform root cause analysis. Perform regular restore testing and support recovery operations. Maintain and optimize backup policies, schedules, and storage targets across platforms. Administer and maintain Dell EMC Storage, Data Domain, and VxRail infrastructure for backup storage and performance. Ensure high availability and data protection across virtual and physical environments. Collaborate with infrastructure and application teams to ensure backup coverage and capacity planning. Document configurations, procedures, and recovery processes. Participate in planning and execution of storage and backup infrastructure upgrades or migrations. Ensure compliance with data retention policies, audit requirements, and security standards Must Haves: Primary Skills: Bachelors degree in IT, Computer Science, or a related field. 5+ years of experience in backup administration and enterprise storage management. Proven hands-on experience with Veritas NetBackup, Veeam, and Avamar. Familiarity with VMware, Windows, and Linux environments. Configure and maintain Azure Backup and Recovery Services Vaults for various workloads (VMs, SQL, Azure Files, etc.) Secondary Skills: Strong experience in managing Dell Storage, Data Domain, and VxRail platforms. Good understanding of RTO/RPO, disaster recovery, and data lifecycle management. Strong troubleshooting skills and ability to work independently Storage Responsibilities: Dell EMC PowerStore: • Configure and manage PowerStore T/X models including block, file, and VMware integrated storage. • Perform storage provisioning, LUN creation, volume groups, and host mappings. • Monitor performance and system health via Unisphere for PowerStore. • Configure replication, snapshots, thin clones, and data reduction technologies. • Apply firmware updates, drive replacements, and hardware expansions. NetApp ONTAP Storage: • Manage NetApp FAS/AFF arrays using ONTAP 9.x (Clustered Mode). • Configure and maintain aggregates, volumes, LUNs, and qtrees. • Administer CIFS/NFS shares, SnapMirror, SnapVault, FlexClone, and SnapCenter. • Monitor and optimize storage using Active IQ Unified Manager and System Manager. • Troubleshoot NetApp storage issues related to performance, replication, and access control. General Duties: • Provide SAN zoning, iSCSI/FC connectivity, and LUN masking for Linux/Windows/VMware hosts. • Collaborate with virtualization, backup, and database teams to align storage with workload requirements. • Plan and execute disaster recovery simulations and data migration tasks. • Maintain accurate documentation of configurations, runbooks, and topology diagrams. • Troubleshoot alerts and coordinate with vendor support (NetApp, Dell EMC) for escalated issues. • Ensure compliance with RTO/RPO, backup retention, and audit requirements *Interested candidates can drop their CVs on rnjoshi@malomatia.com

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0 years

5 - 9 Lacs

Hyderābād

On-site

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. Due to our continued growth and customer demand, we are currently recruiting for a Senior Staff Windows Admin with Azure Cloud Knowledge. This role will be based in Hyderabad. The Windows Admin/Analyst is responsible for the development and ongoing maintenance & support of CommScope’s Windows-based enterprise infrastructure to ensure overall availability and reliability. Specific responsibilities include but are not limited to management and support of Azure Cloud, VMware virtualized environments, performance monitoring & analysis, network configuration, project management, troubleshooting, planning, and forecasting. How You'll Help Us Connect the World: Experience in supporting Data Centers in a large multisite (preferably global) enterprise network. Azure, VMware Certified Advanced Professional VCAP5 or greater experience in design, implementation, quality assurance, and transition to operations of enterprise-level virtualized infrastructure. experience supporting Microsoft Windows server 2012, 2016 and 2019 operating systems. Good understanding of basic networking concepts Demonstrable experience in design, deployment, administration, configuration, and integration of data center technologies. Extensive experience with server platforms (Cisco UCS, HP, or Dell) Zerto, VEEAM, or similar technologies is a plus. Understanding of Hyper-Converged Infrastructure. Experience with Cloud services and data center highly available solutions. AWS, Azure public cloud experience in a production environment. Planning, deploying, and configuring systems in a cloud-based infrastructure (AWS/Azure) Required Qualifications for Consideration: A completed bachelor’s degree in Information Technology, Computer Science, or related curriculum. Preferably with Five plus years of related experience with administration of Windows Systems Administration and three years in VMware with scripting experience emphasizing configuration management. You Will Excite Us If You Have: Experience administering Windows systems in a critically important environment. Experience in cloud tenant administration (AWS, GCP or Azure) Experience in handling VMware ESX/ESXi or vSphere environments. Experience in administering Windows 2012/2016/2019 (AD/DNS/DHCP) NAS/SAN storage experience a plus (HPE and NetApp preferred) Identity Management/AD/LDAP experience is a plus. Systems Management (e.g., PowerShell) experience is a plus. Commvault/Veeam/NetBackup experience is a plus. Why CommScope: CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com.

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5.0 - 10.0 years

5 - 10 Lacs

Pune

Work from Office

Job Summary: We are seeking a skilled Backup Administrator to manage and support enterprise backup and storage systems. The ideal candidate will have hands-on experience with backup technologies such as Veritas NetBackup, Veeam, and Dell EMC Avamar, along with solid knowledge of enterprise storage systems including Dell Storage, Data Domain, and VxRail infrastructure. Key Responsibilities: • Configure, monitor, and maintain enterprise backup systems including Veritas NetBackup, Veeam, and Avamar. • Manage daily backup operations, troubleshoot failures, and perform root cause analysis. • Perform regular restore testing and support recovery operations. • Maintain and optimize backup policies, schedules, and storage targets across platforms. • Administer and maintain Dell EMC Storage, Data Domain, and VxRail infrastructure for backup storage and performance. • Ensure high availability and data protection across virtual and physical environments. • Collaborate with infrastructure and application teams to ensure backup coverage and capacity planning. • Document configurations, procedures, and recovery processes. • Participate in planning and execution of storage and backup infrastructure upgrades or migrations. • Ensure compliance with data retention policies, audit requirements, and security standards. Must Haves: Primary Skills: • Bachelors degree in IT, Computer Science, or a related field. • 5+ years of experience in backup administration and enterprise storage management. • Proven hands-on experience with Veritas NetBackup, Veeam, and Avamar. • Familiarity with VMware, Windows, and Linux environments. • Configure and maintain Azure Backup and Recovery Services Vaults for various workloads (VMs, SQL, Azure Files, etc.). Secondary Skills: • Strong experience in managing Dell Storage, Data Domain, and VxRail platforms. • Good understanding of RTO/RPO, disaster recovery, and data lifecycle management. • Strong troubleshooting skills and ability to work independently. Storage Responsibilities: Dell EMC PowerStore: • Configure and manage PowerStore T/X models including block, file, and VMwareintegrated storage. • Perform storage provisioning, LUN creation, volume groups, and host mappings. • Monitor performance and system health via Unisphere for PowerStore. • Configure replication, snapshots, thin clones, and data reduction technologies. • Apply firmware updates, drive replacements, and hardware expansions. NetApp ONTAP Storage: • Manage NetApp FAS/AFF arrays using ONTAP 9.x (Clustered Mode). • Configure and maintain aggregates, volumes, LUNs, and qtrees. • Administer CIFS/NFS shares, SnapMirror, SnapVault, FlexClone, and SnapCenter. • Monitor and optimize storage using Active IQ Unified Manager and System Manager. • Troubleshoot NetApp storage issues related to performance, replication, and access control. General Duties: • Provide SAN zoning, iSCSI/FC connectivity, and LUN masking for Linux/Windows/VMware hosts. • Collaborate with virtualization, backup, and database teams to align storage with workload requirements. • Plan and execute disaster recovery simulations and data migration tasks. • Maintain accurate documentation of configurations, runbooks, and topology diagrams. • Troubleshoot alerts and coordinate with vendor support (NetApp, Dell EMC) for escalated issues. • Ensure compliance with RTO/RPO, backup retention, and audit requirements. *Interested candidates can drop their CVs in ckhaire@malomatia.com

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4.0 years

0 Lacs

Indore

On-site

Vista IT Solutions Pvt. Ltd. - Indore, Madhya Pradesh Exp : 4-6 Years/ Job Type : Full Time Vista IT Solutions is building a high-performance IT operations team to support our 24×7 Managed Services delivery. We are hiring an experienced Systems Administrator with proven skills in Office 365, Azure, network security, virtualization, disaster recovery, and endpoint protection . This role requires strong ownership, deep technical expertise, and the ability to contribute within a globally distributed support structure. You will collaborate closely with team members across geographies to ensure high-quality service delivery. Department: Managed IT Services & Security Operations Location: Global MSP Team (24×7 Support Environment) Requirements Key Responsibilities Administer and support Microsoft 365 tenant environments including Exchange Online, Teams, OneDrive, SharePoint, Intune, and compliance settings Manage Azure services including virtual networks, resource groups, Azure AD, backup vaults, and security baselines Maintain VMware-based virtualized infrastructure (HP/Dell servers) Configure and secure SonicWall firewalls and Cisco switches; manage VLANs, routing, access control, and VPNs Deploy and manage EDR/MDR using Malwarebytes or equivalent tools Execute and monitor backup and disaster recovery operations using Veeam and Wasabi Handle patching, firmware updates, and RMM tool management (Barracuda RMM currently used) Oversee 3CX VoIP systems and ensure QoS, failover, and provisioning Implement and maintain cybersecurity best practices (Zero Trust, MFA, security policy hardening, threat response) Participate in 24×7 shift coverage, escalations, and weekend/on-call rotations as part of a global MSP support model Document configurations, SOPs, diagrams, and client-specific runbooks Required Skills & Experience 4+ years as a Systems Administrator or similar hands-on infrastructure/security role Strong knowledge of Microsoft 365 & Azure (administration, security, and compliance settings) Experience with VMware (ESXi, vCenter) virtualization platforms Proficiency with SonicWall firewalls, Cisco switching, routing protocols, and VPNs Hands-on experience with Veeam backup and Wasabi cloud storage Familiarity with endpoint security tools and threat response procedures Strong documentation, communication, and task ownership capabilities Experience working in an MSP or multi-client IT service environment is preferred Preferred/Bonus Skills Azure certifications (AZ-104, SC-200) or M365 (MS-102) Cisco or SonicWall certifications (CCNA, SNSA) Experience evaluating and transitioning RMM tools Familiarity with compliance frameworks (HIPAA, SOC 2) Mentoring or onboarding experience for technical team members What We Offer A globally collaborative work environment and impactful client-facing projects Opportunity to work with enterprise-grade technologies and diverse client stacks Career growth and role evolution as we expand managed services and cybersecurity functions Flexibility in rotational shifts within a stable, process-oriented team This is position is for night shift and work from office.

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5.0 - 7.0 years

0 - 1 Lacs

Mumbai

Work from Office

Key Responsibilities: Define both long-term strategy and quarterly roadmap to achieve the product vision and create business impact for your defined vertical. Identify new experiments and innovation opportunities. Own the end-to-end product awareness & enablement plans Understand the market, competitive landscape, and customer demands by conducting primary and secondary research, in close collaboration with sales, marketing, and customer success teams Manage a cross-functional process for prioritizing and building products - influence and get buy-in from key stakeholders using analyses, presentations, and narratives Provide direction and guidance to Field Teams. Be the voice of the user internally; Represent IT Infrastructure Product lines. Use OEM Product Documentation to create Sales Play Lead sprint planning with design and engineering, effectively prioritizing and managing the scope of each product launch to deliver key capabilities on time Experience 5-7 years in either distribution organization or SI. Experience in managing Servers, Storage, Software Define Storage (SDS), DAS/SAN/NAS/Object, Hyper visor, Virtualization, Backup, Data Protection, Hybrid Cloud, NetApp, Nutanix, Veeam,, Veritas, VMware, Dell, Accops, IT Infrastructure

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3.0 - 5.0 years

16 - 18 Lacs

Bengaluru

Work from Office

ACL Digital is looking for Junior Technical Consultants to assist in technical support and maintenance of Oracle ERP and Project Portfolio Management (PPM) suites, including Oracle EBS and Oracle Fusion Finance applications. Responsibilities include supporting database cloning, tuning, and instance maintenance, and helping execute automated test scripts for regression testing. Responsibilities: Assist in technical support and maintenance of Oracle ERP and PPM suites, including Oracle EBS and Oracle Fusion Finance applications. Support database cloning, tuning, and instance maintenance. Help execute automated test scripts for regression testing. Must-Have: Basic technical knowledge of Oracle ERP and/or PPM suites, including Oracle EBS and/or Oracle Fusion Finance applications and databases. Strong willingness to learn and grow in a technical consulting role. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Good-to-Have: Experience with supporting applications/tools such as Actifio and Config Snapshot. Familiarity with Oracle Integration Cloud (OIC) and other integration tools.

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5.0 - 7.0 years

4 - 6 Lacs

Dhule

Work from Office

Experience working in large, enterprise environments, including managing backups related to Oracle and SQL Server database technologies Hands-on experience working with Veeam Backup and Replication Demonstrated a good understanding of working in large, enterprise environments, including managing backups related to Oracle and SQL Server database technologies core technical concepts as well as in Veeam backup process, methodologies, design, and implementation. Proficient in Performance & Troubleshooting using native monitoring and troubleshooting tools. Good knowledge on the Veeam Backup Architecture, Job Configuration, Backup Proxies, Instant Recovery and recovery models. Relevant experience on backup of disaster recovery model. Good hands-on experience on Veeam Cloud Connect or integrated Veeam with cloud providers (e.g., AWS, Azure). Explains good logical and analytical thinking to troubleshoot problems.

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us. We are looking for an experienced Backend Engineer to join the Veeam Data Cloud (VDC) engineering team. You will be working with a global team to build the world’s next modern data protection platform for Veeam. This is an excellent opportunity for someone with SaaS experience to work with a cutting-edge technology stack based on containers, serverless infrastructure, Golang, public cloud services in the SaaS domain. Your tasks will include: Design and develop reliable, scalable and globally available cloud services that protect data stored in SaaS services like Microsoft 365 Participate in technical design discussions, reviewing code, and providing feedback to other engineers Ensure your code is high-quality, thoroughly tested, and secure Take ownership of the reliability and efficiency of your services running in the cloud Participate in on-call rotation for product operations What we expect from you: 5+ years of experience in the software development industry Expertise with a modern programming language like Java, Go, Scala, or Rust Strong computer science fundamentals (data structures, algorithms, and concurrency) Demonstrated expertise designing, building, and implementing core features in production services or software Experience developing, testing, and debugging production-quality, scalable, multithreaded, concurrent systems Passion for code quality, extensibility, coding standards, testing and automation Will be an advantage: Experience building systems that handle large volumes of data, including data storage, data transfer, and data manipulation systems Experience building data protection or security products Experience building and operating SaaS services using public cloud We offer: Family Medical Insurance Annual flexible spending allowance for health and well-being Life insurance Personal accident insurance Employee Assistance Program A comprehensive leave package, including parental leave Meal Benefit Pass Transportation Allowance Daycare/Child care Allowance Veeam Care Days – additional 24 hours for your volunteering activities Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application. #Hybrid Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

System Administrator Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities Discounted hardware and software An environment that embraces learning and development The Role To provide 1st, 2nd or 3rd level technical support to Brennan IT clients, engineers and staff, 1st level monitoring and technical support to Brennan IT clients and staff. To coordinate, collaborate and escalate incidents within stipulated timelines, maintain existing cloud/infrastructure services and ensure that environment runs in an optimal way. and Continuously Improve the Efficiency and Excellence of Service Delivery as Measured by Client facing Surveys and Ratings in every department you are part of. 2-5 yrs minimum experience in Windows Server Administration / System Administration / Wintel Administration / Hyper V Administration / IT Technical Support role/ for international clients, preferably in Managed Services IT provider / IT Companies. Role Responsibilities Maintaining/contributing to KMS for client and internal team, for both technical & processes Server monitoring using SCOM, N-ABLE, Logic Monitor, Basic Intune / SCCM configurations Understanding of O365, Mimecast, Intune, Azure integration Vendor Management (hardware and Software vendors - HP, Dell, MS, VM, Citrix and others) Storage understanding NAS, SAN e.g., data domain, IBM, Netapp, Hitachi, Fujitsu, HP 3par Administration of Windows Server, groups, group policies, DNS, DHCP Understanding of backups, replications for Veeam, Symantec, Zetro, Commvault On premises backup alert management, monitoring and restoration SSL certificate renewal and installation on various roles (IIS, ADFS, ADC-Netscaler, Apache, SQL Reporting Services, WAS, Load Balancers) Smooth and timely customer engagement Disk, CPU, Snapshot management provisioning Monitor, manage experience with ESXI/Hyper-V hosts, Nutanix, Dell, HP SimpliVity Manage understand Failover Cluster, NLB Citrix/RDS/WVD knowledge with application publishing, upgrading, managing securely Manage windows update compliance. Antivirus Management, Sophos, Defender. Patching ESXi hosts and vCenter updates Knowledge of vulnerability management and critical remediation Change management, performing RCA and able to clearly articulate the actions/outcomes Key Competencies and Qualifications required Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration. Should have experience in VM Deployment, VM Migration, managing host clusters Extremely high-level attention to detail with methodical troubleshooting process Good verbal and written communication skills Must have knowledge of Storage technologies like HP, IBM, Dell, Cisco servers, O365, Azure Administration) Proactive vs Reactive approach ITIL Service Management Foundation accreditation Essential Skills Windows Server including 2016/2019, DNS, DHCP, Group Policy Active Directory 2012 and above VMware / Virtualization (Hyper - V, VMware) O365, Azure Administration Desired Skills Exposure to Backup tools like Veeam/Commvault/Backup exec Windows Administration certifications 2012 and above Exposure to SAN /NAS MS Azure and Office 365 Administration Symantec Endpoint or McAfee or Sophos or Sentinel One or CrowdStrike Exposure to Blade servers and configurations ITIL Foundation and ServiceNow ITSM tool Brennan is an equal opportunity employer

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4.0 years

0 Lacs

Indore, Madhya Pradesh

On-site

Vista IT Solutions Pvt. Ltd. - Indore, Madhya Pradesh Exp : 4-6 Years/ Job Type : Full Time Vista IT Solutions is building a high-performance IT operations team to support our 24×7 Managed Services delivery. We are hiring an experienced Systems Administrator with proven skills in Office 365, Azure, network security, virtualization, disaster recovery, and endpoint protection . This role requires strong ownership, deep technical expertise, and the ability to contribute within a globally distributed support structure. You will collaborate closely with team members across geographies to ensure high-quality service delivery. Department: Managed IT Services & Security Operations Location: Global MSP Team (24×7 Support Environment) Requirements Key Responsibilities Administer and support Microsoft 365 tenant environments including Exchange Online, Teams, OneDrive, SharePoint, Intune, and compliance settings Manage Azure services including virtual networks, resource groups, Azure AD, backup vaults, and security baselines Maintain VMware-based virtualized infrastructure (HP/Dell servers) Configure and secure SonicWall firewalls and Cisco switches; manage VLANs, routing, access control, and VPNs Deploy and manage EDR/MDR using Malwarebytes or equivalent tools Execute and monitor backup and disaster recovery operations using Veeam and Wasabi Handle patching, firmware updates, and RMM tool management (Barracuda RMM currently used) Oversee 3CX VoIP systems and ensure QoS, failover, and provisioning Implement and maintain cybersecurity best practices (Zero Trust, MFA, security policy hardening, threat response) Participate in 24×7 shift coverage, escalations, and weekend/on-call rotations as part of a global MSP support model Document configurations, SOPs, diagrams, and client-specific runbooks Required Skills & Experience 4+ years as a Systems Administrator or similar hands-on infrastructure/security role Strong knowledge of Microsoft 365 & Azure (administration, security, and compliance settings) Experience with VMware (ESXi, vCenter) virtualization platforms Proficiency with SonicWall firewalls, Cisco switching, routing protocols, and VPNs Hands-on experience with Veeam backup and Wasabi cloud storage Familiarity with endpoint security tools and threat response procedures Strong documentation, communication, and task ownership capabilities Experience working in an MSP or multi-client IT service environment is preferred Preferred/Bonus Skills Azure certifications (AZ-104, SC-200) or M365 (MS-102) Cisco or SonicWall certifications (CCNA, SNSA) Experience evaluating and transitioning RMM tools Familiarity with compliance frameworks (HIPAA, SOC 2) Mentoring or onboarding experience for technical team members What We Offer A globally collaborative work environment and impactful client-facing projects Opportunity to work with enterprise-grade technologies and diverse client stacks Career growth and role evolution as we expand managed services and cybersecurity functions Flexibility in rotational shifts within a stable, process-oriented team This is position is for night shift and work from office.

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3.0 years

0 Lacs

Haryana, India

Remote

This is a remote position. We are seeking a Pre-Sales Engineer with expertise in public and private cloud sizing, disaster recovery solutions (Veeam and Zerto), edge networking (firewalls, SD-WAN), and workload assessments. The ideal candidate will leverage tools like RV Tools, Turbonomic, Live Optics, and cloud cost optimization platforms to assess workloads, build solutions, and support the sales process by creating RFPs, pricing models, and technical proposals. Key Responsibilities: Cloud & Workload Sizing: Assess on-premise and cloud workloads using tools like RV Tools, Turbonomic,Live Optics, and CloudHealth to determine optimal sizing and cost efficiencies. Design and size public, private, and hybrid cloud solutions (AWS, Azure, VMware, OpenStack) for performance and cost optimization. Provide capacity planning, rightsizing, and cloud cost estimations using Turbonomic, AWS Cost Explorer, and Azure Pricing Calculator. Disaster Recovery & Business Continuity: Architect disaster recovery solutions using Veeam and Zerto for replication, failover, and business continuity. Design RPO/RTO-aligned DR strategies for enterprise workloads across multi-cloud and on-premise environments. Edge Networking & Security: Design edge network solutions, including firewalls (Cisco, Palo Alto, Fortinet), SD-WAN, and security frameworks. Assess security posture and recommend zero-trust architectures, segmentation, and VPN/remote access solutions. Pre-Sales & Solution Design: Conduct workload assessments, performance benchmarks, and infrastructure discovery using RV Tools, Live Optics, and Turbonomic. Develop technical proposals, RFP responses, and pricing models for managed services and cloud migrations. Engage with customers, sales teams, and vendors to design customized solutions that align with business and technical requirements. Provide technical presentations, proof-of-concepts (PoCs), and demonstrations for cloud, DR, and networking solutions. Work with vendors to ensure the best-fit solutions for clients in Canada and India. Requirements Required Skills & Experience: 3+ years of experience in Pre-Sales, Solution Architecture, or Technical Consulting for a Managed Services Provider (MSP) or Cloud Services Provider (CSP). Strong hands-on experience with public/private cloud sizing (AWS, Azure, VMware, OpenStack). Expertise in workload assessment tools such as RV Tools, Turbonomic, Live Optics, CloudHealth, AWS Cost Explorer, or Azure Migrate. Strong background in disaster recovery (DR) and backup solutions using Veeam and Zerto. Experience in edge networking, firewalls (Cisco, Palo Alto, Fortinet), and security architectures. Ability to translate technical solutions into business benefits and communicate effectively with stakeholders. Experience in creating RFPs, technical proposals, and pricing quotes for managed services. Strong problem-solving and analytical skills with a customer-centric approach. Preferred Qualifications: Certifications such as AWS Solutions Architect, Azure Solutions Architect, Veeam Certified Engineer, Zerto Certified Professional, or firewall/security certifications (CCNP, PCNSE, NSE, etc.). Experience with hybrid cloud and multi-cloud strategies. Knowledge of Infrastructure as Code (Terraform, Ansible) and automation tools. Familiarity with ITSM and monitoring platforms (ServiceNow, Splunk, Elastic, etc.). Benefits Competitive Bonus/Incentive plans. Remote work options. Stability (8 years of service, notable clients: Disney, US Federal and State Department, Nintendo, McDonald's.) Career growth opportunities. Paid Technology certifications (CCNA-CCIE/VMWARE/Fortinet/Palo alto). Rewards and recognition programs. Comprehensive Healthcare Plans 18 paid holidays. Rotational shifts.

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2.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us. Role Overview We’re looking for a collaborative and highly organized Talent Acquisition (TA) Coordinator to join our global Talent Acquisition team. You’ll play a key role in supporting interview scheduling, maintaining data accuracy, and ensuring a positive and efficient hiring experience for candidates and hiring teams. This full-time role offers the chance to grow your career while contributing to a collaborative and supportive global team. This is a fast-paced role that requires strong organizational skills, attention to detail, and the ability to manage tasks across time zones and regions. Key Responsibilities Coordinate interviews across multiple time zones, ensuring logistics are accurate and clearly communicated Partner with recruiters, candidates, and hiring teams to support a timely and positive interview process Monitor and resolve scheduling conflicts or process-related questions Assist with recruiting tasks such as background check tracking, offer letter generation, and other coordination activities Respond to recruiting tickets and help troubleshoot or escalate issues as needed Provide cross-regional support based on team priorities and business needs Identify and recommend improvements to coordination processes and tools Qualifications 1–2 years of experience in recruiting coordination, HR support, administration, or a related field Strong organizational skills and ability to manage multiple tasks and deadlines Excellent attention to detail and clear communication skills Comfortable working in a fast-paced environment and with teams across time zones Proficiency in English (written and spoken) Ability to follow structured processes and work independently with guidance Preferred Qualifications Experience using applicant tracking systems (ATS), preferably Greenhouse Familiarity with Microsoft Office tools, including Outlook, Excel, and Word Interest in talent acquisition, coordination, or operations Bachelor’s degree or equivalent experience in HR, Business, or a related field Experience working with global or distributed teams Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

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3.0 - 8.0 years

2 - 7 Lacs

Nagpur

Work from Office

Role & responsibilities Provide advanced L2 support for server, virtualization, and desktop infrastructure. Design, create, and optimize Group Policies and global IT policies across multi-domain environments. Hands on knowledge and experience working on Windows OS (Client OS and Server OS) Hands on knowledge and experience on Active Directory, Azure Administration, O365 Administration. Manage and support Windows Servers , including installation, configuration, and maintenance. Work extensively with virtualization platforms such as Hyper-V and VMware . Configure and manage VDI solutions , especially using VMware Horizon . Set up and maintain Remote Desktop Services , including complex multi-user environments. Perform image refresh, deployment, and configuration of Thin Clients . Manage backup and disaster recovery solutions using Veeam . Collaborate with internal and external teams to support IT infrastructure for multiple clients. Maintain documentation for configurations, procedures, and changes. Required Skills: Proven experience in L2 IT Infrastructure Support Hands-on expertise in MSP environments and multi-client infrastructure management Strong understanding of Group Policy , Active Directory , DNS , and DHCP Proficient in VMware , Hyper-V , Horizon View , and overall virtualization technologies Experience with Veeam Backup & Replication In-depth knowledge of Remote Desktop Services and Thin Client configuration & image deployment Excellent communication, problem-solving, and documentation skills

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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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0 years

0 Lacs

Delhi, India

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices. This role applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. This role focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Roles and Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail Assists in analysing, assigning, and escalating support calls Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT Proactively identifies opportunities for work optimization including opportunities for automation of work Coaches L2 teams for advance technical troubleshooting and behavioural skills May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines May work on implementing and delivering Disaster Recovery functions and tests Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include: CCNP or equivalent certification CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP VMware certified Professional: Data Centre Virtualization VMware Certified Specialist – Cloud Provider VMware Site Recovery Manager: Install, Configure, Manage Microsoft Certified: Azure Architect Expert AWS Certified: Solutions Architect Associate Veeam Certified Engineer (VMCE) Rubrik Certified Systems Administrator Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Seasoned Managed Services experience handling complex cross technology infrastructure Seasoned experience required in Engineering function within a medium to large ICT organisation Seasoned working knowledge of ITIL processes Seasoned experience working with vendors and/or 3rd parties Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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2.0 years

2 - 6 Lacs

Chandigarh

On-site

Onsite | US Hours | Growth Opportunity About Cintra Cintra Software & Services is a global leader in multi-cloud infrastructure and database modernization. We help businesses transition to cutting-edge cloud solutions, ensuring security, compliance, and operational efficiency. Join our dynamic IT team and contribute to innovative technology solutions while working in a collaborative environment! About the Role We are seeking a Microsoft 365 & Azure System Administrator to oversee and manage our Microsoft 365 ecosystem, Azure Active Directory, user access, security, and compliance. This role involves working closely with various teams, handling system updates, troubleshooting, and optimizing security across our IT platforms. Key Responsibilities Microsoft 365 & Azure Management Administer and monitor Microsoft 365 services (Teams, SharePoint, Exchange Online, OneDrive). Oversee HubSpot, LinkedIn Learning, and FreshService administration. Maintain synchronization and performance of Azure AD and connected systems . User Access & Security Manage user roles, permissions, and security groups across Teams, SharePoint, and Intune. Conduct regular access audits to ensure security compliance. Implement MFA, Conditional Access, and Microsoft Defender security features. Monitor security patches and resolve vulnerabilities. System Administration & Compliance Ensure system updates, decommissioning of outdated devices, and compliance adherence . Oversee user data backups and manage Microsoft security standards. Maintain clear documentation of system configurations and internal processes . Support & Collaboration Provide technical support for MS-related issues, including password resets and access issues . Work with IT teams on process automation and platform optimizations . Assist in user onboarding, offboarding, and IT project implementations . What You Bring 2-3 years of experience in Microsoft 365, Azure AD, SharePoint, Exchange Online . Strong knowledge of Azure AD, Teams, OneDrive, Intune, and Endpoint Manager . Experience with security protocols (MFA, Conditional Access, Defender) . Understanding of hybrid environments (on-prem AD + Azure AD sync) . Excellent troubleshooting, documentation, and communication skills . Nice to Have Microsoft Certifications (MS-102, SC-300, AZ-104). Experience with Microsoft Graph API, Power Automate, or Veeam 365 Backup . Familiarity with other cloud platforms . Why Join Cintra? Work on cutting-edge cloud projects with a fast-growing, global team . Gain hands-on experience in IT security, compliance, and system administration . Career growth in a tech-forward, cloud-focused company. Join us and take your Microsoft 365 & Azure expertise to the next level! Apply today. #TeamCintra #LI-RG1 Cintra Software & Services is an Equal Employment Opportunity Employer.

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