429 Veeam Jobs - Page 10

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Cloud Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving cloud-based incident and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Cloud Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational. Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analysing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyse and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications such as (but not limited to) - VMware certified Professional: Data Centre Virtualization. VMware Certified Specialist – Cloud Provider. VMware Site Recovery Manager: Install, Configure, Manage. Microsoft Certified: Azure Architect Expert. AWS Certified: Solutions Architect Associate. Veeam Certified Engineer (VMCE). Rubrik Certified Systems Administrator. Zerto, pure, vxrail. Google Cloud Platform (gcp). Oracle Cloud Infrastructure (oci). Required Experience: Seasoned work experience. Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Excellent working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Seasoned experience managing platforms including a combination of the following: Windows Server .Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices. This role applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. This role focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Roles and Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail Assists in analysing, assigning, and escalating support calls Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT Proactively identifies opportunities for work optimization including opportunities for automation of work Coaches L2 teams for advance technical troubleshooting and behavioural skills May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines May work on implementing and delivering Disaster Recovery functions and tests Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include: CCNP or equivalent certification CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP VMware certified Professional: Data Centre Virtualization VMware Certified Specialist – Cloud Provider VMware Site Recovery Manager: Install, Configure, Manage Microsoft Certified: Azure Architect Expert AWS Certified: Solutions Architect Associate Veeam Certified Engineer (VMCE) Rubrik Certified Systems Administrator Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Seasoned Managed Services experience handling complex cross technology infrastructure Seasoned experience required in Engineering function within a medium to large ICT organisation Seasoned working knowledge of ITIL processes Seasoned experience working with vendors and/or 3rd parties Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Cloud Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' cloud infrastructure and services. The Cloud Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioral skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications such as (but not limited to) - Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Moderate level of relevant managed services experience. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of experience managing platforms including a combination of the following: Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration. Moderate level of knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing The primary objective of this role is to Routing, Switching, Manage LAN, WAN, wireless Network and Knowledge of SDWAN Cisco Viptela Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. Job Description Key Responsibilities: Proactively monitors the work queues. Hands on experience: Routing, Switching and Wireless technology. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing The primary objective of this role is to Routing, Switching, Manage LAN, WAN, wireless Network and Knowledge of SDWAN Cisco Viptela Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. Job Description Key Responsibilities: Proactively monitors the work queues. Hands on experience: Routing, Switching and Wireless technology. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

JD for iSeries Administrator /As400 : Location : Hyderabad & Pune only preferrable Should have 6+ years of experience administering Power Systems environments running IBM i(AS400) • Should have strong knowledge on iSeries/IBMi hardware upgrade (for example POWER7 to POWER8 or 9) and operating system upgrade (for example, IBM i 5.4 or 6.1 to 7.1, 7.2, 7.3 &7.4)) • Server Build - LPAR creation, server configuration, HMC management. • Knowledge on EMC Data Domain and IBM Flash Storage Disaster Recovery - Handling periodic DR using backup tape and HA tools. • Network - Network configuration within iSeries. • Migration - Data Backup & Restore (using native and BRMS) • Operating System - OS & PTF (patch) Installation, version upgrade and maintenance. • System and related software upgrade activities on periodic interval. • Security - Security Management using System supplied tools and System Auditing. • Backup/Restoration - Planning, Designing, implementing, managing the Backup/Restoration process using native, BRMS, Robot tool and handling tape management. • Capacity Planning - Capacity reporting & planning, Performance tuning & analysis which helps timely upgrades, enhancements in order to meet the growing demands. • User profile management: Creation, Deletion, Modification, handling authorities and groups for new user profiles according to job responsibilities. • Writers - Standard Printing and Spool manipulation, Local & Remote writers. • Scheduling - Standard Job Scheduler, • Strong knowledge on iCluster replication tool and Robot products • Monitoring - Work management, Batch jobs, Backups, server performance. • Journaling - Implementation of journals as per business requirement and managing audit journals.

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. Position Title: Analyst, IT Operations – Server Tech (Windows) Work Location: Hyderabad General Summary The Windows Administrator / Analyst is responsible for developing, supporting, and optimising CommScope’s Windows-based and hybrid cloud infrastructure. This role will support both on-premises data centers and cloud (Azure/AWS) environments, ensuring high system performance, availability, and reliability. In addition to traditional Windows Server and VMware support, the role includes Azure cloud infrastructure management, Infrastructure as Code (IaC) using Bicep/Terraform, and automation through DevOps pipelines. How You’ll Help Us Connect The World Design, implement, and manage Windows server infrastructure (2012, 2016, 2019) across on-premise and Azure cloud environments. Support data centers and hyper-converged infrastructure (Cisco UCS, HPE, Dell, Nutanix) with high-availability configurations. Administer and automate VMware vSphere/ESXi environments, ensuring performance and failover readiness. Administer Azure IaaS workloads, storage accounts, VNets, NSGs, hybrid identities, and security groups. Create and manage Infrastructure as Code (IaC) using Terraform or Bicep for provisioning and change control. Automate deployments and server configurations using Azure DevOps Pipelines and PowerShell scripting. Monitor and troubleshoot system performance, network connectivity, and cloud-native resources. Perform regular system upgrades, patching, and vulnerability remediations in coordination with InfoSec. Lead backup and disaster recovery solutions implementation using Veeam, Commvault, or NetBackup. Maintain clear and detailed documentation, including Visio diagrams, system inventories, SOPs, and cloud architecture diagrams. Collaborate cross-functionally to plan and execute new infrastructure projects and cloud migrations. Related Education & Experience Bachelor’s degree in information technology, Computer Science, or a related field. 12+ years of experience with a minimum of 5+ years in Windows Systems Administration, 3+ years in VMware, and recent hands-on Azure administration experience. Strong scripting background (PowerShell or Bash) for configuration and automation. Experience managing hybrid infrastructure and data center operations. You Will Excite Us If You Have Core Technical Skills Proven experience administering Windows 2012/2016/2019 (AD, DNS, DHCP). Certified Azure Administrator Associate (AZ-104) or higher preferred. Experience with Terraform or Bicep to manage Azure infrastructure as code. Hands-on experience with Azure DevOps pipelines, ARM templates, and automation workflows. Good understanding of cloud networking (VNet, NSG, VPN, ExpressRoute) and cloud storage (Blob/File/Managed Disks). VMware vSphere, ESXi administration and troubleshooting. Familiarity with Zerto, Veeam, Commvault, or other enterprise backup solutions. Experience supporting Cisco UCS, Dell EMC, or HPE physical infrastructure. Strong understanding of identity and access management – AD, Azure AD, LDAP integration. Bonus Skills Experience in AWS or GCP cloud operations is a plus. Experience with Red Hat Satellite or Linux systems (helpful in hybrid environments). Exposure to ITIL-based ticketing systems like ServiceNow. Understanding of SIEM tools, patch management, and system health monitoring. Why CommScope CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo

About Position: Looking for a senior VMware InfraOps Engineer to join our dynamic Our Solution engineering team. Persistent is offering a highly visible, large-scale enterprise platform delivering standardized and automated VMware virtualization solutions on Cloud including a growing number of high value add-on services and solutions (HCX, Caveonix, Veeam, Zerto, etc). Here we brings together the Cloud infrastructure and VMware technologies (vSphere, vCenter, Director, vSAN, NSX, SDDC, and many more) to simplify configuration and management with ease of moving VMware workloads from on-premise to the Cloud. In our fast paced and expanding organization, we foster an environment of continuous innovation and working in agile teams, to deliver the latest technology and provide excellent support to our clients. Role: VMware InfraOps Engineer Location: Pune, BNG, GOA, Mumbai Experience: 5+ Years Job Type: Full Time Employment What You'll Do: Administer and maintain VMware vSphere environments including ESXi and vCenter Server. Perform patching and updates on ESXi hosts and Windows systems using WSUS. Configure and manage vCenter features such as HA, DRS, vSwitches, alerts, health monitoring, and vCenter High Availability (vCHA). Troubleshoot and resolve resource-related issues across virtual environments. Collaborate with development teams to enhance automation and standardization of VMware solutions. Work with VMware cloud services including vCloud Director. Provide basic support and configuration for vSAN environments. Expertise You'll Bring: Strong hands-on experience with VMware vSphere, vCenter Server, and ESXi. Proficiency in ESXi server administration, including patching and performance tuning. Familiarity with vCenter configurations: HA, DRS, networking, alerts, and health checks. Working knowledge of VMware Cloud services and vCloud Director. Basic understanding of vSAN architecture and operations. Preferred: Experience with Windows patching using WSUS. Benefits: Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment: Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent “Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”

USI T&I - Analyst – Infrastructure Operations Center - Deloitte Support Services India Private Limited Work you’ll do Responsibilities As a team member, you will be accountable for, but not limited to the responsibilities below. Operational Proactive Monitoring of SolarWinds, Dynatrace, HP OneView and action as per standard operating procedures. Apply both independent judgment and procedure driven approach to troubleshoot, isolate and diagnose common network, OS, and server issues. Work on Agent remediation tasks pertaining to SCCM Client/Qualys/Splunk Manage Windows and Linux Server Patching and security compliance Monitoring and resolving Cohesity and Veeam backup solutions Coordinating with Vendor’s in resolving Physical Server and Network issues Support and manage Virtual Machine through vSphere Client and Hyper-V Troubleshooting Database Server (MSSQL) alerts Provide Status updates on assigned tasks Engages with customers and other technical resources by phone and email to provide technical support and issue resolution Monitoring and troubleshoot AudioVideo equipment alerts Process daily task assigned by the shift leads. Create RFC’s and represent in the CAB calls Co-ordinate and be a part of the maintenance, upgrades, and server OS patching Participate in weekly team meetings Technical Responsibilities: Ensuring the infrastructure availability through use of proactive monitoring tools like Dynatrace, SolarWinds, XIO etc Manage and Monitor alerts from various tools: o HP One View o IT Expert Monitoring Cloud o Nasuni o Backup – Veeam/Cohesity Prepare the documentations/KB articles Handle Incident management within defined SLA’s Maintaining a log of all necessary information in a centralized location Prepare and share various IT infrastructure reports Support stakeholders during improvements, upgrades, and other maintenance activities as recommended and scheduled Coordinate with vendors to resolve physical server and network issues Education: Bachelor’s Degree. Experience: 1 -2.5 plus years of Network/Server monitoring in an ITIL environment with knowledge and awareness of Servers, Network Routers/Switches/Firewalls, DNS and DHCP and Security Patching Work Location : Hyderabad Shift Timings : 24*7 in Rotational shifts The Team At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 305181

About the role Refer you will be responsible section You will be responsible for As a System Engineer 1 · Hands on Experience in designing and building technology specific System architecture including the DR · Specialise on specific infrastructure as a member of a technical team. · Focus on all work being high quality as a priority to avoid rework and ensure delivery is right first time. · Develop changes to both internal and 3rd party Infrastructure components to meet a delivery need. I follow established practices and guidance using the latest tools and techniques. · Operate existing infrastructure and resolve issues using existing procedures my knowledge and the knowledge of those around me. · Identify opportunities to automate work and deliver against them. · Assist Software Development Engineers in how they use infrastructure offerings Skills relevant for this job : Middleware Platform Administration: · Deep technical knowledge in Biztalk ;RTI ;SFG; Ab Initio; kafka; Azure & Hadoop Administration ( capacity planning troubleshooting performance optimisation deployment & management of application · Very good experience with system automation and deployment tools (Chef Puppet Ansible) · Very good understanding of Unix /Linux command Shell scripting & power shell scripting · Deep technical knowledge of networking (VPN subnet firewall SSH GTM LTM etc.) · Technical knowledge of modern build tools like Jenkins Ant · Deep Technical knowledge in architecting designing and integrating new solutions in a large scale enterprise of highly distributed applications (i.e. having an architectural sense for ensuring availability reliability maintainability scalability etc.) · Technical knowledge on working of virtual machine & Physical machine · Deep technical knowledge on Hardware configurations and setup like racks disk topology RAID etc. · Sound knowledge on back up and restoration using Veeam or networker You will need Refer you will be responsible section Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company's policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues Tesco Technology Today, our Technology team consists of over 5,000 experts spread across the UK, Poland, Hungary, the Czech Republic, and India. In India, our Technology division includes teams dedicated to Engineering, Product, Programme, Service Desk and Operations, Systems Engineering, Security & Capability, Data Science, and other roles. At Tesco, our retail platform comprises a wide array of capabilities, value propositions, and products, essential for crafting exceptional retail experiences for our customers and colleagues across all channels and markets. This platform encompasses all aspects of our operations – from identifying and authenticating customers, managing products, pricing, promoting, enabling customers to discover products, facilitating payment, and ensuring delivery. By developing a comprehensive Retail Platform, we ensure that as customer touchpoints and devices evolve, we can consistently deliver seamless experiences. This adaptability allows us to respond flexibly without the need to overhaul our technology, thanks to the creation of capabilities we have built. Show more Show less

Greetings from Future Focus Infotech!!! This is Ria from FFI-Mumbai; we have an opportunity for Backup Administrator L1 with our Client Experience: 1+ yrs Skill: Working As Backup Administrator L1. Hands on experience with Veeam Backup and Replication v9.5/10/11/12. Monitor day to day schedule job activities and take active participation in maintaining 100% compliance of backup jobs. Identify and Troubleshoot missed and failed Veeam backup jobs and resolve failures. Setup and configure Veeam Agent for Windows and administer backup daily to ensure backups are successful and consistent. Troubleshoot issues promptly and escalate as needed. Experience for Veeam One and Veeam Enterprise Manager Job reports and Monitoring tool. Experience in configuring Veeam backup with cloud storage like AWS S3 Buckets, Azure Blob Storage. Must have good knowledge with VMware and Hyper-V. Knowledge of HPE/IBM/Dell Tape libraries devices Knowledge of Microsoft Windows, Linux (RHEL, CENT OS) Identify Hardware issues and co-ordinate with OEMs Need to work with Ticketing tools like Symphony summit, Service Now etc. Communication Skills: Provide operational support on a 24x7 rotation basis. Good verbal and written communication. Ability to write technical RCAs and change control documents Notice period: Immediate Job location: Mumbai (Airoli) CTC to be offered: up to 45000 per month Only interested candidates apply for the opening. Fresher do not apply. Job Type- This is a Permanent position with Future Focus Infotech Pvt Ltd & you will be deputed with our client which is a CMMi level 5 company. A small glimpse about Future Focus Infotech Pvt Ltd. (Company URL: - www.focusinfotech.com) If you are interested in above opportunity, send updated CV and below information to ria.c@focusite.com. Kindly mention the below details. Current Company:- Payroll Company:- Total Exp- Rel Exp- Current Location & Address:- Current CTC - Expected CTC- Notice Period- It would be highly appreciated if you can refer this job opportunity to your friends/ colleagues who would be interested for this position. Only interested candidates reply on the same and the CTC criteria would the same as mentioned above. -- Regards, Ria C Executive - Delivery Future Focus Infotech Pvt. Ltd. Website: www.focusinfotech.com E-mail: ria.c@focusinfotech.com 9004604938 Future Focus Infotech Pvt. Ltd. Future Focus Infotech Pvt. Ltd, are pioneers, in India, providing Strategic IT HR Consulting (IT Contract Staffing & Placement services) and Managed Solutions (End-to-end Software Project management) to the Top ranked Software & IT Consulting companies in India, the USA and the UAE. Our business interests are national, catered through our offices located in Chennai, Bangalore, Hyderabad, Delhi, Mumbai, Pune, Kochi and Kolkata in India. Over the past 28 years we have established ourselves as Strategic IT HR consulting partners with Top IT Organizations like TCS, Wipro, IBM etc. Additionally we have also forged several valuable relationships with tier-1 IT companies like, Infosys etc. (Company URL: - www.focusinfotech.com) Role & responsibilities Preferred candidate profile Perks and benefits

Competitive salary package Number of hybrid roles based in India Training and development opportunities including company paid certifications ABOUT US The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation. Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 200+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business. Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you. The Missing Link is looking for an experienced and talented L2 IT Engineer to join our growing team! THE ROLE Exciting career opportunity for a motivated IT Infrastructure Engineer who is ready to take their technical skills and client-focus to the next level by joining our growing Support Engineering team. To be successful in this role you are passionate about technology and love to work closely with colleagues and clients to deliver an exceptional 'service experience'. You understand the value and importance of IT to an organisation and can demonstrate the ability to analyse complex challenges to identify and implement a solution. You are well-organised, reliable and thrive working autonomously or in a team environment. REQUIREMENTS Superior knowledge of Microsoft 365 and Azure cloud platform MS Teams, SharePoint and OneDrive Active Directory & Entra ID Windows Server 2022 + Windows 10/11 and Office Suite Exceptional time management and organisation skills Ability to work autonomously and as part of a large team Excellent professional communication skills Strong attention to detail Ability to troubleshoot complex technical issues Desirable Skills and Experience Experience working for a Managed Service Provider (MSP Relevant bachelor's degree level qualification Certifications for the technologies listed above MacOS knowledge Hypervisor (VMware, vSphere, Microsoft Hyper-V) Veeam Backup and Replication Email Security (Mimecast etc.) NextGen Endpoint Protection Microsoft Azure Intune Patch Management Tools BENEFITS A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities. Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels: Supportive, collaborative and respectful environment Company culture that fosters learning and development through training and mentoring programs Opportunities for professional development and career advancement Show more Show less

Competitive salary package Number of hybrid roles based in India Training and development opportunities including company paid certifications About Us The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation. Today, The Missing Link is one of the most awarded IT companies in Australia - recognised mainly for our people and processes. With over 200+ staff and 25+ different countries represented in our business, we've cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business. Our people are our difference, and we are always looking for amazing talent to join our team. If you're looking for a highly successful, inclusive and fast-growing workplace, we'd like to talk to you. The Missing Link is looking for an experienced and talented L2 IT Engineer to join our growing team! THE ROLE Exciting career opportunity for a motivated IT Infrastructure Engineer who is ready to take their technical skills and client-focus to the next level by joining our growing Support Engineering team. To be successful in this role you are passionate about technology and love to work closely with colleagues and clients to deliver an exceptional 'service experience'. You understand the value and importance of IT to an organisation and can demonstrate the ability to analyse complex challenges to identify and implement a solution. You are well-organised, reliable and thrive working autonomously or in a team environment. Requirements Superior knowledge of: Microsoft 365 and Azure cloud platform MS Teams, SharePoint and OneDrive Active Directory & Entra ID Windows Server 2022 + Windows 10/11 and Office Suite Exceptional time management and organisation skills Ability to work autonomously and as part of a large team Excellent professional communication skills Strong attention to detail Ability to troubleshoot complex technical issues Desirable Skills and Experience: Experience working for a Managed Service Provider (MSP) Relevant bachelor's degree level qualification Certifications for the technologies listed above MacOS knowledge Additional Technologies: Hypervisor (VMware, vSphere, Microsoft Hyper-V) Veeam Backup and Replication Email Security (Mimecast etc.) NextGen Endpoint Protection Microsoft Azure Intune Patch Management Tools Benefits A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities. Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels: Supportive, collaborative and respectful environment Company culture that fosters learning and development through training and mentoring programs Opportunities for professional development and career advancement Show more Show less

Position Overview: As an integral part of our Managed Services team, the Senior System Administrator specializes in designing, implementing, and troubleshooting complete infrastructures, including wired, Wi-Fi, and security frameworks, with a strong focus on Windows servers, Azure, Firewall, Office 365, Exchange server, Backups and Networking. This role requires a proactive, self-starting individual who can manage multiple projects from design through implementation, effectively communicate technical information to a variety of audiences, and drive projects to successful completion. This highly client-facing position demands excellent service skills across phone, email, and remote assistance platforms, and the ability to build and maintain long-term client relationships. Required skills: The candidate should have hands-on experience on windows servers upgrades/migrations. Perform Domain controller upgrades and troubleshoot group policy implementation. Hands on experience on Exchange servers to Office 365 migrations projects. Hands on experience on Prem to cloud migrations (Azure) migrations projects. Must have hands on experience on Azure and Azure AD. Working knowledge of Firewalls, VPN Technologies, Network Routers, Wi-Fi Access points and Port forwarding. Sound understanding of DNS, DHCP servers, MDM Intune. Good Interpersonal and client handing skills. Excellent troubleshooting and Analytical skills. Education and/or Experience: Any Technical qualifications (BCA, Btech, B.Sc IT). Desirable Microsoft Technology Associate (MTA) and MCSA certifications Preferably AZ900/AZ104 certification. Cisco CCNA / CCNP certification is highly valued. This position offers the opportunity to work with a variety of clients, ensuring their network infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: Night shifts /EST Monday to Friday Fixed working days Benefits and compensation: Group Health insurance and other benefits. The Best working culture and growth opportunities. Learning opportunities in leading technologies Compensation as per Market Standard

Backup\ Veeam Backup Admin Expertise in managing Backup Veeam technology. Capability of independently planning and understanding Labels; Media; Devices; Groups; Clients Expertise in Backup configuration for File systems and Databases like SQL; HANA ; Oracle ;SAP Well understanding to all Backup concepts like Policies; Schedules; Types Capability to understand customer requirements and design expected solution Fundamental knowledge and understanding on Azure; AWS and Google cloud technologies Excellent knowledge on Azure; AWS and Google marketplaces. Expertise in Deployment of Data Protection suite in cloud. Implementing DDVE; EMC Networker in cloud environment. Knowledge on EMC DPA Experienced in setting up NDMP based backup from NAS storages and recover on demand Experienced in managing Virtual Server backup through Networker Experienced in BMR restoes for Backup server and client Experienced in Client direct Backup solution Experienced in troubleshooting backup failures and ensuring retentions of the backup as per Backup policy document Primary Skill Veeam Backup

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by"a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations"unlock the value of technology and build a more sustainable, more inclusive world. 1. Dell EMC ISILON, ECS, UNITY Storage administration 2. PMAX Administration 3. ViPR Administration 4. Hitachi NAS Admin 5. Cisco SAN switches administration 6. Knowledge on automation / scripting 7. ITIL process knowledge 8. Storage / SAN Migration 9. Performance Analysis / troubleshooting / fine tuning. Primary Skills Storage AdministrationNetApp, Dell EMC, HPE 3PAR, IBM Storage, Pure Storage. Backup SolutionsVeritas NetBackup, Commvault, Veeam, IBM Spectrum Protect, Rubrik. ProtocolsNFS, CIFS, iSCSI, FC, RAID, Object Storage. Scripting & AutomationPowerShell, Python, Bash (Preferred).

Role Description Roles and Responsibilities Lead and support complex Active Directory (AD) migrations and upgrades, including schema extensions, domain consolidations, and trust relationship configurations (Windows Server 2012 to 2016/2019/2022). Collaborate with Application Teams and other Infrastructure Teams to identify dependencies and develop execution plans for upgrading legacy AD servers. Participate in CAB (Change Advisory Board) calls, raise/manage Change Requests (CRs), and coordinate Go/No-Go approvals with stakeholders for AD upgrade activities. Perform advanced user and group management, including nested groups, service accounts, OU-level delegation, and dynamic access control. Administer and troubleshoot Group Policy Objects (GPOs), including login scripts, folder redirection, and security filtering. Address and resolve AD replication issues, manage FSMO roles, and support multi-site domain controller setups. Conduct regular Active Directory health checks using tools such as dcdiag, repadmin, netdiag, and PowerShell diagnostics. Manage FRS to DFSR migrations, validate SYSVOL consistency, and resolve replication-related challenges. Implement security hardening and ensure compliance with standards (e.g., CIS benchmarks), including ACL reviews and service account controls. Create and maintain comprehensive AD documentation—topology diagrams, policy records, naming conventions, and recovery guides. Contribute to disaster recovery planning, perform backup validation, and lead domain controller restoration drills. Organizational Skills Effective time management across BAU (Business-as-Usual) and project-based tasks. Strong focus on documentation, compliance, and audit-readiness. Ability to multitask in high-pressure environments with tight SLAs. Proactive in stakeholder communication and delivery tracking. Experienced in Change and Incident Management, including CRQs and RCAs. Personal Skills Strong analytical and root cause analysis capabilities. Excellent written and verbal communication skills, including client-facing interactions. Self-motivated and accountable; capable of independently leading smaller initiatives. Collaborative and team-oriented; actively mentors L1/L2 engineers. Demonstrates high ownership and a strong commitment to security and system stability. Technical Skills Deep expertise in Active Directory design, administration, and troubleshooting. Proficient in FSMO role management, AD replication, and multi-site topologies. Advanced understanding of Group Policy (GPMC, GPO modeling, troubleshooting). Strong foundation in DNS, DHCP, and name resolution within AD environments. Proficient in PowerShell scripting for automation, auditing, and reporting. Experienced in FRS to DFSR transitions, SYSVOL replication, and schema updates. Familiar with Azure AD, Azure AD Connect, hybrid identity models, and SSO configurations. Skilled in tools like ADUC, GPMC, Event Viewer, Sites and Services, repadmin, dcdiag, and ldp. Knowledge of AD backup and restore procedures using Windows Server Backup, Veeam, or Azure Backup. Understanding of RBAC, delegation models, and tiered AD administration. Experience Total Experience: 5–7 years Minimum 3+ years in L3-level Active Directory support, handling escalations and project implementations. Involved in at least two full-cycle AD migration projects, including domain controller upgrades (e.g., 2012 to 2019/2022). Hands-on with legacy environment management, compatibility resolution, and upgrade planning. Direct experience in disaster recovery drills, backup validation, and domain controller restoration. Familiar with ITIL-aligned environments and workflows in Change, Incident, and Problem Management. Preferred Certifications Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Identity and Access Administrator Associate ITIL Foundation (preferred) MCSE: Core Infrastructure Skills Active Directory,Schema extensions,Domain Consolidation Show more Show less

Description: Reporting to the Support Lead, you will need to provide L2 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The day-to-day responsibilities will include: Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies: Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft 2010 / 2013 / 2016 Backup Technologies, Veeam Backup and Replication 9/ 9.5/ Zerto backup Exchange Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities: Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. Benefits: Ability to learn leading technical / industry standards and technologies Annual performance-related bonus 6x Flexi Time offs: knock 2.5 hours off your day on any day Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! If you're ready for your next adventure in software development and want to join a dynamic and growing team, apply now! At MRI Software India, we believe in having fun while getting the job done and we're committed to providing our employees with an enjoyable and challenging work environment. About the business: MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer Show more Show less

Extensive background in disaster recovery and business continuity planning, with a focus on IT systems and data resilience. Experience in developing and optimizing disaster recovery strategies and solutions. Experience implementing and managing functional failover capabilities for 100+ applications Strong understanding of risk management and mitigation strategies related to IT systems. Experience with disaster recovery frameworks and standards (e.g., ISO 22301, NIST SP 800-34). Bachelor’s degree in computer science, Information Technology, or a related field from an accredited institution. Certifications such as Certified Business Continuity Professional (CBCP) or Disaster Recovery Certified Specialist (DRCS) are preferred. Minimum of five (5) years of experience in disaster recovery planning and implementation. Proven track record of leading disaster recovery initiatives and conducting successful recovery tests. Strong analytical and problem-solving skills, with the ability to work under pressure and manage multiple priorities. Experience utilizing Proofpoint for pushing out org-wide phishing campaigns and role-based trainings Nice-to-Have Skills: Experience in a healthcare or highly regulated industry. Familiarity with cloud-based disaster recovery solutions and technologies. Tools and Technologies: Disaster Recovery Planning Software (e.g., Zerto, Veeam, Commvault) Backup and Recovery Solutions (e.g., Acronis, Veritas NetBackup) Cloud-based Disaster Recovery Services (e.g., AWS Disaster Recovery, Azure Site Recovery) Virtualization Technologies (e.g., VMware, Hyper-V) Network and Data Security Tools (e.g., Palo Alto Networks, Cisco Security) Monitoring and Alerting Tools (e.g., Nagios, SolarWinds) Data Replication Technologies (e.g., Dell EMC RecoverPoint, IBM Spectrum Protect) IT Service Management (ITSM) Tools (e.g., ServiceNow, BMC Remedy) Cybersecurity Solutions (e.g., Proofpoint for email security and threat protection) Risk Management and Consulting Services (e.g., E&Y for risk assessment and compliance advisory) Show more Show less

Skills: Windows Server Administration, ITIL Processes, Virtualization, Disaster Recovery, Office 365, Patch Management, Active Directory, Backup & Exchange, JOB TITLE: Technical Specialist - Windows Admin - L3 (India) JOB PURPOSE: Seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration, Patch Management, Vulnerability Management, Performance Management, Windows Hardening and Security, Active Directory, Backup administration, and Storage Management. QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics) CERTIFICATIONS: MCSE / ITIL EXPERIENCE: Overall Experience: 1013 years, Relevant Experience: 810 years, with a minimum of 35 years in L3-level roles Responsibilities (includes All Tasks) We are seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration, Patch Management, Antivirus & Vulnerability Management, Active Directory, Backup administration, and Storage Management. Candidates with additional knowledge of Linux environments will have a competitive edge. Key Responsibilities Windows Server Administration: Manage and support Windows server environments at an advanced level. Provide Level 3 troubleshooting and resolution for complex system issues. Virtualization and Windows cluster administration Windows Server Upgrade and Migration management Patching and Updates: Plan, implement, and manage patching activities using tools like ManageEngine or SCCM. Ensure compliance with security standards and operational policies. Security: Windows Hardening and Security Vulnerability mitigation management Antivirus administration (Ex: Sentinel, TrendMicro) Active Directory (AD): Administer, optimize, and troubleshoot Active Directory (AD) and Group Policy Objects (GPO). Maintain security and best practices for AD management. Backup and Disaster Recovery: Manage backup and disaster recovery processes using Veeam solutions. Safeguard data integrity and availability through robust disaster recovery procedures. System Monitoring and Optimization: Proactively monitor system performance, identify issues, and implement enhancements. Handle critical incidents swiftly to minimize downtime. Documentation and Reporting: Maintain comprehensive documentation for system configurations, processes, and updates. Generate detailed reports on system performance, backup activities, and patch management status. Collaboration and Teamwork: Collaborate with cross-functional teams to ensure smooth IT services integration. Provide mentorship and guidance to junior team members. Technical Skills / Competencies MANDATORY Advanced knowledge of Windows servers and related technologies. Proficiency in Virtualization, Licensing, Terminal Services, Windows Hardening/ Security and System Performance Optimization. Expertise in patch management tools (e.g., ManageEngine, SCCM, Intune). Strong skills in Antivirus administration, Active Directory management and backup solutions (e.g., Veeam, veritas). Excellent troubleshooting and problem-solving abilities. Capability to thrive in a fast-paced, collaborative work environment. OPTIONAL Solid experience with Microsoft hybrid environments and Intune. Hands-on knowledge on Linux administration. Relevant certifications such as MCSE, Veeam VMCE, or Linux certifications. IIS, AD connect Soft Skills MANDATORY Excellent written, verbal and interpersonal skills Strong customer communication skills, with the ability to communicate clearly with customers and technical personnel Show more Show less

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. We’re looking for a Platform Engineer to join the Veeam Data Cloud. The mission of the Platform Engineering team is to provide a secure, reliable, and easy to use platform to enable our teams to build, test, deploy, and monitor the VDC product. This is an excellent opportunity for someone with cloud infrastructure and software development experience to build the world’s most successful, modern, data protection platform. Your tasks will include: Write and maintain code to automate our public cloud infrastructure, software delivery pipeline, other enablement tools, and internally consumed platform services Document system design, configurations, processes, and decisions to support our async, distributed team culture Collaborate with a team of remote engineers to build the VDC platform Work with a modern technology stack based on containers, serverless infrastructure, public cloud services, and other cutting-edge technologies in the SaaS domain On-call rotation for product operations Technologies we work with: Kubernetes, Azure AKS, AWS EKS, Helm, Docker, Terraform, Golang, Bash, Git, etc. What we expect from you: 3+ years of experience in production operations for a SaaS (Software as a Service) or cloud service provider Experience automating infrastructure through code using technologies such as Pulumi or Terraform Experience with GitHub Actions Experience with a breadth and depth of public cloud services Experience building and supporting enterprise SaaS products Understanding of the principles of operational excellence in a SaaS environment. Possessing scripting skills in languages like Bash or Python Understanding and experience implementing secure design principles in the cloud Demonstrated ability to learn new technologies quickly and implement those technologies in a pragmatic manner A strong bias toward action and direct, frequent communication A university degree in a technical field Will be an advantage: Experience with Azure Experience with high-level programming languages such as Go, Java, C/C++, etc. We offer: Family Medical Insurance Annual flexible spending allowance for health and well-being Life insurance Personal accident insurance Employee Assistance Program A comprehensive leave package, including parental leave Meal Benefit Pass Transportation Allowance Monthly Daycare Allowance Veeam Care Days – additional 24 hours for your volunteering activities Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application. #Hybrid Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice. Show more Show less

Job Description About ZM Technologies- ZM Technologies has consistently led the way in system integration. We partner with 100+ global tech giants including Dell, HP, AWS, Cisco, and Veeam, delivering cutting-edge IT solutions and services across industries. We are a team that values talent, rewards performance, and empowers growth. Join us to shape the future of IT with innovation and passion. WE'RE HIRING! check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Show more Show less

#Urgent_Opening_for Canvendor #Hiring : Veeam Backup Admin (5+ Years Experience) | Chennai | Immediate Joiners Preferred Location : Chennai, India Experience : 5+ Years Shift : US Shift Notice period : Immediate to 15days Skills Highlighted: Veeam Backup, Windows Admin, VMware Admin Key_Requirements : - #Veeam_Backup Solution Setup - Design and implement a #Veeam backup solution tailored to project needs using TBE guidelines. - Configure backup jobs for servers, applications, and data. - Regular Management and Monitoring - Administer and maintain #VMware #ESXi hosts, #vCenter Server, and other VMware-based systems (e.g., #vSphere , #vCloud). - Install, configure, and manage virtual machines (VMs), virtual networks, and storage systems within the #VMware environment. - Administer and maintain #Windows servers (physical and virtual) across the organization. - Install, configure, and troubleshoot Windows Server OS (Windows Server 2016, 2019, 2022) and related services such as #Active_Directory , DNS, DHCP, and file services. If interested kindly share your updated CV to manojp@canvendor.com Please reach out to this number for more details: +91 95855 56448 (Only for Immediate joiners)

Cloud Engineer L1 Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. Its a claim backed by our True Performance System a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan T rue performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities. An environment that embraces learning and development The Role The role of Cloud Engineer is an engineering and enabling role. It looks at current operational practices, develops and enhances existing practices for both BAU and Projects for the Cloud Platform. The Cloud Engineer works within the team of skilled Cloud Services engineers to implement new services, maintain existing services, and ensure that the environment runs optimally and efficiently Role Responsibilities Maintain and support existing services; Upgrade existing implementations; Ensure timely resolution of tickets raised by level 1/2 Monitoring and escalating the errors to relevant levels Migration of VM’s from On-Premise to Cloud Engage with the client for smooth and timely delivery Monitor ESXi health promptly and isolation of performance issues Maintain the performance level and upkeep of the cloud infra. Timely restoration of client data 24x7 support, with rotational weekend work. Working within the team to develop processes to enable Automation, Orchestration, and Enhance existing services; Deployment of new VMs and backup as per the client requirements Follow ITIL process and ensure infrastructure systems are up to date. Be the communication bridge between and Level1 and the cloud engineering teams. Key Competencies To succeed in this role, you will have the following experience and competencies. Essential Must have 5-9 years of experience in VMware and virtualization/ESXI. This role requires the following Competencies and Experience; Excellent knowledge of VMware’s Hypervisor Should have experience in VM Deployment, VMigration, vSphere Extremely high-level attention to detail with the methodical troubleshooting process Independent time management skills Good verbal and written communication skills Industry-based certification including VCP 6 or above Hardware knowledge on HP, Cisco servers Open to work in 24*5 shift environment Desirable The following Competencies and Experience would be an advantage in this role; Knowledge of Veeam backup and replication Knowledge of Cisco UCS OR HP Blade Server G9/10 Exp. in working with cross-cultural teams Experience in Commvault backup VCP 6.5 Certification Brennan is an equal opportunity employer.