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2.0 years
0 Lacs
Chandigarh, India
On-site
📍 Onsite | US Hours | Growth Opportunity About Cintra Cintra Software & Services is a global leader in multi-cloud infrastructure and database modernization. We help businesses transition to cutting-edge cloud solutions, ensuring security, compliance, and operational efficiency. Join our dynamic IT team and contribute to innovative technology solutions while working in a collaborative environment! About the Role We are seeking a Microsoft 365 & Azure System Administrator to oversee and manage our Microsoft 365 ecosystem, Azure Active Directory, user access, security, and compliance. This role involves working closely with various teams, handling system updates, troubleshooting, and optimizing security across our IT platforms. Key Responsibilities 🔹 Microsoft 365 & Azure Management Administer and monitor Microsoft 365 services (Teams, SharePoint, Exchange Online, OneDrive). Oversee HubSpot, LinkedIn Learning, and FreshService administration. Maintain synchronization and performance of Azure AD and connected systems . 🔹 User Access & Security Manage user roles, permissions, and security groups across Teams, SharePoint, and Intune. Conduct regular access audits to ensure security compliance. Implement MFA, Conditional Access, and Microsoft Defender security features. Monitor security patches and resolve vulnerabilities. 🔹 System Administration & Compliance Ensure system updates, decommissioning of outdated devices, and compliance adherence . Oversee user data backups and manage Microsoft security standards. Maintain clear documentation of system configurations and internal processes . 🔹 Support & Collaboration Provide technical support for MS-related issues, including password resets and access issues . Work with IT teams on process automation and platform optimizations . Assist in user onboarding, offboarding, and IT project implementations . What You Bring ✔ 2-3 years of experience in Microsoft 365, Azure AD, SharePoint, Exchange Online . ✔ Strong knowledge of Azure AD, Teams, OneDrive, Intune, and Endpoint Manager . ✔ Experience with security protocols (MFA, Conditional Access, Defender) . ✔ Understanding of hybrid environments (on-prem AD + Azure AD sync) . ✔ Excellent troubleshooting, documentation, and communication skills . Nice to Have ➕ Microsoft Certifications (MS-102, SC-300, AZ-104). ➕ Experience with Microsoft Graph API, Power Automate, or Veeam 365 Backup . ➕ Familiarity with other cloud platforms . Why Join Cintra? 🚀 Work on cutting-edge cloud projects with a fast-growing, global team . 💡 Gain hands-on experience in IT security, compliance, and system administration . 📈 Career growth in a tech-forward, cloud-focused company. Join us and take your Microsoft 365 & Azure expertise to the next level! Apply today. #TeamCintra Cintra Software & Services is an Equal Employment Opportunity Employer.
Posted 2 weeks ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Key Skillsets Required: Provide L3 support for Windows Server environments (2012/2016/2019/2022), including system administration, patching, and performance tuning. Troubleshoot and manage Active Directory, DNS, DHCP, GPO, and domain services in multi-site environments. Administer and support virtualization platforms (VMware vSphere, Hyper-V), including provisioning and resource optimization. Good Experience in Terminal servers (Admin mode) & Windows Clustering, Basic knowledge on Storage, Networking, Firewall and backup Applications/devices Experience in VMware components Performance and/or network trace analysis for Servers. Working knowledge in Scripting and Automation Problem solving Capability in IBM, HP and Dell Hardware. Problem determination and resolution within SLA's Support and manage Office 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, and Azure AD Sync. Administer backup and recovery solutions (e.g., Veeam, Commvault, Veritas NetBackup), and conduct regular restore tests and policy tuning. Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Perform and document server migrations, DR drills, and system upgrades. Handle L2/L3 technical escalations Work with Local & Global Teams Ability to quickly analyze & diagnose technical problems Independently generates solutions based on analytical, technical skills and business knowledge Mentor and train other team members Willing to Work on Shifts based on the projects need Microsoft and other technical/industry certifications desirable. Proactive and clear communication skills Quality and Process Knowledge Other duties as assigned
Posted 2 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Role -L2 Solaris Required Technical Skill Set -Sun Certified System Administrator, Cluster Administration, Zones, Containers. Desired Experience Range 4 to 6Yrs Location of Requirement -Chennai Desired Competencies (Technical/Behavioral Competency) Must-Have High level of proficiency with installing, configuring, and administering the Solaris operating system Excellent Troubleshooting Skills in Veritas Cluster / Sun Cluster Sound Knowledge in Solaris 8, 9, 10 & 11 Operating system. Good experience on server virtualization technologies like LDOM/OVM for SPARC and Solaris Zones Able to handle most of basic to advanced calls in User, group management, system start-up, service modification, crontab entries, ACL modifications, file system management, FLAR backup & restorations. Performing OS installation, OS hardening and kernel parameters tuning Performing SVM/File system activities Performing package & patch installation Experience in Architecture/Design of Oracle Sun Server Infrastructure Experience in Server Management, Backup, with the help of the tool provided. Should have used any backup management software i.e. Veeam, HPDP, TSM Disk Administration with VERITAS Volume Manager, zpool / ZFS & Solstice Disk Suite. Service monitoring and SLA management Establishing and maintaining process documents and run books Excellent communication skills Good-to-Have Experience in Shell scripting (ksh/bash) Experience in OpenLDAP administration Experience in communicating technical contents and vendor management Analytical ability and Smooth coordination skills with various teams and vendors. Basic understanding on storage & network technologies
Posted 2 weeks ago
3.0 - 5.0 years
2 - 4 Lacs
India
On-site
Job description Job Brief: We are seeking a Sales Executive who is energetic, target-driven, and passionate about delivering IT solutions that create value for clients. The ideal candidate will bring expertise in solution selling, a strong network in the industry, and the ability to manage the full sales lifecycle — from prospecting to deal closure and payment recovery. Key Responsibilities Identify, generate, and qualify new leads through CRM systems, social media platforms, networking, and direct outreach. Engage in cold calling, email campaigns, and in-person client visits to build a healthy sales pipeline.∙ Develop and present customized proposals, quotations, and solution demonstrations. ∙ Conduct on-premise and virtual meetings to understand client requirements and recommend the right IT solutions. ∙ Drive the complete sales cycle — from lead generation to negotiation, closure, and contract signing ∙Ensure timely follow-ups, payment recovery, and renewals for sold solutions. ∙ Collaborate with technical teams, pre-sales, and delivery to ensure smooth execution of client projects. Maintain accurate records of leads, prospects, opportunities, and sales activities using CRM tools (Zoho / Salesforce / equivalent) ∙Meet and exceed monthly, quarterly, and annual sales targets Requirements: ∙ 3–5 years of proven experience in selling IT solutions and services in B2B or enterprise environments. ∙ Experience in lead generation, cold calling, proposal writing, and contract negotiations ∙Strong knowledge of CRM tools (e.g., Zoho, Salesforce) and digital sales channels. ∙ Ability to sell solutions like Virtual Desktops (Citrix/Accops), Data Backup (Veeam/Carbonite), Cloud, CRM/ERP (Zoho/Odoo), Cybersecurity. ∙ Excellent communication, presentation, and client relationship-building skills ∙Strong negotiation and closing abilities. ∙Ability to travel locally for client meetings as needed ∙Comfortable working in a target-driven, high-performance environment Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹450,000.00 per year Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Yearly bonus Application Question(s): How much experience you have in IT Sales? Language: English (Required) Work Location: In person Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹450,000.00 per year Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person
Posted 2 weeks ago
4.0 - 6.0 years
5 - 15 Lacs
Guwahati
Work from Office
Experience : 3+ Years of Experience in CommVault and Cloud backup solutions Hands on experience : Hands on experience on Commvault architecture (COMM Serve, Media Agent, iDataAgent) Backup types and sub client configuration. Hands-on understanding of DDB, Storage Policy design, or VSA proxy functionality. Preferred Skills: Hands on working experience with Backup software like CommVault, NetBackup, Veeam etc. Proficient with Linux OS. Primary Troubleshooting of the backup or restoration failure issues. Good understanding on Cloud backup technologies like (GCP /Azure / AWS) Must have worked on backup hardware like (physical / Virtual Tape Library (VTL), disk-based backups, understanding to take backup via SAN, NAS and other mediums. Closely monitor the Backup jobs and dashboard to track the real time backup failures. Proficient in Incident Management, Performance Analysis, Root Cause Analysis and Alert Analysis. Perform restoration as per the request after validating proper approvals and follow the ITSM formalities. Timely escalate the issues which are not resolved or seek the required assistance from the next level. Installations / Upgrade / Configurations of new backup clients. Periodic housekeeping and logs clean-up for hassle free backup operations and vulnerability closures. Configure and maintain backup policies, tape drives, Catalogue Backup, Reports and backup trend analysis and basic forecasting. Full Name (As per Aadhaar Card) Contact Number Email ID Current Company Total Experience Relevant Experience Current Salary (Fixed + Variable) Expected Salary CTC of offer in hand (if any) Primary Skills Notice Period/LWD Current Location Preferred Location Highest Qualification & % 10th % 12th % or Diploma % Graduation % Post-Graduation % (if yes)
Posted 2 weeks ago
7.0 years
20 - 50 Lacs
Bengaluru
On-site
7+ years of professional experience in developing backup-specific software for enterprise environments. Proven expertise in backup solutions for virtual machines (VMware, Hyper-V), NAS, and local-to-cloud or hybrid storage systems. Experience using AI tools (e.g., code generation, automated debugging, or optimization tools) to enhance software development processes. Strong programming skills in languages such as C++, Python, Java, or Go. Experience with backup protocols and technologies (e.g., VSS, CBT, RMAN, NDMP). Familiarity with cloud storage APIs and platforms (AWS S3, Azure Blob Storage, Google Cloud Storage). Knowledge of data deduplication, compression, and encryption techniques. Strong problem-solving skills and ability to work in a fast-paced, on-site environment. Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience). Preferred Qualifications: Experience with containerized environments (Docker, Kubernetes) and their backup requirements Familiarity with enterprise-grade backup software (e.g., Veeam, Commvault, Veritas). Knowledge of disaster recovery and business continuity planning. Experience with performance tuning and optimization of large-scale backup systems. Contributions to open-source backup or storage projects are a plus. Key Responsibilities: Design and develop robust backup and restore software for virtualized environments (e.g., VMware, Hyper-V), NAS devices, and cloud-based storage systems. Utilize AI tools during software development to enhance code quality, automate testing, optimize algorithms, or improve development workflows. Implement advanced features such as incremental backups, deduplication, compression, and encryption. Integrate backup solutions with major cloud platforms (AWS, Azure, Google Cloud) and Company’s proprietary cloud infrastructure. Collaborate with cross-functional teams to ensure seamless integration with Company’s existing product suite. Troubleshoot and resolve complex technical issues related to backup and recovery processes. Stay current on industry trends and emerging technologies to drive innovation in backup solutions. Note: Please send Cv only, who can attend the interview weekdays, with short notice period (max 15 days only) Job Location: Bangalore (Work From Office only) Job Type: Full-time Pay: ₹2,086,325.74 - ₹5,095,772.55 per year Benefits: Provident Fund Schedule: Day shift Application Question(s): Experience in Strong programming skills in languages such as C++, Python, Java, or Go...? Strong Experience with Enterprise Backup Product (Mandatory) Work Location: In person
Posted 2 weeks ago
10.0 years
6 - 9 Lacs
India
Remote
Work with a team of engineers & resolve assigned tickets by visiting client sites. End user support onsite or remote. Excellent knowledge on MS Windows 7, 8, 8.1 & 10 operating system. Excellent knowledge on MS Windows Server 2012, 2016, 2019, 2022. Hands on experience and knowledge on RAID configurations. Knowledge on Server Migration for 2012 to 2022. Knowledge on Widows Server Clustering. Knowledge of troubleshooting IOS & MAC systems. Installation & troubleshooting or MS Office products. Strong troubleshooting knowledge of Outlook, Email issues. Strong Knowledge and experience on O365 Management Portal. Knowledge and experience on SharePoint and OneDrive. Knowledge and experience on Email Hosting Migrations, DNS Management. Knowledge on MS Azure, MS InTunes & Cloud technologies. Hands on troubleshooting knowledge of LAN/WAN issues, Wi-Fi AP configurations. Ability to install/configure & troubleshoot various types of printers. Ability to configure email accounts, outlook on PC & Mobile devices. Knowledge on various Backup Technologies, Veeam backup, Cloud Backup, Acronis. Understanding of Windows Servers & Hyper-V, Virtualization. Hands-on working Knowledge on Active Directory, GPO, DHCP / DNS record updates. Knowledge on Firewalls, FortiGate, Sonic Wall, Sophos. Hands on Knowledge on Firewall Policies, VPN Tunneling, SSL VPN. Knowledge of Video Conferencing systems. Knowledge on CCTV, NVR, DVR configuration and settings. Demonstrate proactive approach. Identify and suggest possible improvements on procedures. Carry out preventive maintenance as per the scheduled calendar. Knowledge on Assets Management, Assets & Inventory Documentation, IT Infrastructure Documentation, etc. Excellent attitude towards user support & possess strong communication skills. Work Experience: 8+ to 10 Years. Certification: MCSE / MCP / MCITP MCSA CCNA Location: Ahmedabad Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹80,000.00 per month Application Question(s): How many years of experience do you have as an IT Support Engineer? How much is your current salary - per month? How much is your expected salary - per month? How many days you required for the Notice period - in days?
Posted 2 weeks ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Description ZM Technologies has consistently led the way in system integration. We partner with 100+ global tech giants including Dell, HP, AWS, Cisco, and Veeam, delivering cutting-edge IT solutions and services across industries. We are a team that values talent, rewards performance, and empowers growth. Join us to shape the future of IT with innovation and passion. WE'RE HIRING! check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">
Posted 2 weeks ago
10.0 - 20.0 years
27 - 32 Lacs
Pune, Bengaluru
Hybrid
Internal Job Title: Enterprise Solutions Manager Job Description The Role: 11:11 Systems is looking for a dynamic and experienced Enterprise Solutions Manager (ESM). reporting to the Manager of Premier Accounts, who will lead and manage technical service delivery for our Premier accounts. You will direct the design, implementation, and lifecycle management of 11:11 Systems solutions. As a trusted advisor, you will provide strategic business and technology support/counsel to your customers across both their production and recovery environments. As ESM, you will be responsible for relationship development and management across key internal and customer stakeholders and executives to help translate their business needs into action. What Youll Do: Document and understand the customers current, future / desired state, business goals and challenges, capabilities, and IT investments. Based on this understanding provide technical and strategic direction from initial solution design to steady state, based on industry and 11:11 Systems best practices Serve as the single point of ownership for technology solutions and coordinate resources globally to optimize customer and 11:11 Systems value Implement and manage effective governance practices and procedures across contracted scope of responsibilities (including change, incident, request, event, problem, and vendor management) Develop highly productive customer relationships and become a Trusted Advisor by providing thought leadership to help shape and grow our value to the customer Direct lifecycle management (LCM) activities to maintain up to date technical documentation, including production & recovery configurations, run books and procedures, overall solution architecture document, recovery strategies / plans and contract changes Develop recovery strategies to meet customer RTO/RPO and conduct periodic testing to document recoverability Manage service / relationship risk areas and takes steps to mitigate. Contribute to securing renewals for expiring contracts by documenting and articulating our value to the customer. Participate in engineering efforts required to develop new capabilities to meet customer requirements, document results and sample deliverables. Identify sales opportunities and collaborate with Account Executives to grow revenue. Process customer self-service sales requests when needed. Meet/Exceed SLA targets by driving service management disciplines around incident, change, and problem management. Develop content and effectively lead Monthly Service Reviews and Quarterly Business Reviews (QBRs) and other strategic client meetings requested by the customer. Work supportively with colleagues, operating in a manner that is consistent with 11:11s Code of Business Ethics and Company Values Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements. All other duties assigned. Who You Are & What Youll Bring: Bachelor's degree in Computer Science, Engineering, or a related field 10+ years of professional IT experience with at least 3 years of demonstrated experience related to Enterprise focused TAM role, Solution Architecture and Customer facing Service delivery experience within complex environments. Technology certifications preferred, such as ZCP, VMCE, MCSE, CCIE, RHCE, VCP, CCDP, Cloud etc. At least one professional certification (e.g. ITILv3, TOGAF, PRINCE2 etc.), or equivalent demonstrable skills and experience. Functional knowledge and experience supporting the following: Zerto disaster recovery solutions Veeam backup and recovery solutions Virtualization; including VMWare & Hyper-Vs Networking; including SDN, VMWare NSX, routing and switching, security, and firewalls. Storage & backup services/administration. Database; Understanding of data models and data flows in complex multitier database and application environments. Windows & Linux OS administration. BCP & DR scenarios/solutions. Knowledge of Multi-Tier Application architecture design. Strong interpersonal skills, customer service skills and communication skills. Problem-solving skills to be able to resolve technical issues. Ability to train customers to use systems and software. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Benefits: Healthcare Insurance Plan Life Insurance Paid Vacation & Holidays India Pension Scheme
Posted 2 weeks ago
3.0 - 6.0 years
8 - 11 Lacs
Bengaluru
Work from Office
Deep understanding of midrange storage systems (Dell EMC PowerStore, Unity, VNX, NetApp FAS, HPE Nimble, 3PAR), installation, configuration, maintenance of storage arrays, disk shelves, and related hardware, knowledge of storage protocols (FC, iSCSI, NFS, SMB), and familiarity with RAID levels. Proficiency in storage management software (Unisphere, System Manager, CLIs), experience with storage provisioning, capacity planning, performance tuning, snapshot, replication, data migration, and understanding of storage monitoring and alerting tools. Basic understanding of operating systems (Windows, Linux, VMware), virtualization concepts (VMware vSphere, Hyper-V), and storage integration with virtualized environments. Strong analytical and problem-solving skills for diagnosing and resolving storage issues, root cause analysis, and experience with performance monitoring and capacity planning. Basic understanding of networking concepts (TCP/IP, subnetting, VLANs), knowledge of Fibre Channel and iSCSI networking. Ability to create clear documentation, excellent communication skills, and ability to work in a team. Required education Bachelor's Degree Required technical and professional expertise Required Skills: Deep understanding of midrange storage systems (Dell EMC PowerStore, Unity, VNX, NetApp FAS, HPE Nimble, 3PAR), installation, configuration, maintenance of storage arrays, disk shelves, and related hardware, knowledge of storage protocols (FC, iSCSI, NFS, SMB), and familiarity with RAID levels. Proficiency in storage management software (Unisphere, System Manager, CLIs), experience with storage provisioning, capacity planning, performance tuning, snapshot, replication, data migration, and understanding of storage monitoring and alerting tools. Basic understanding of operating systems (Windows, Linux, VMware), virtualization concepts (VMware vSphere, Hyper-V), and storage integration with virtualized environments. Strong analytical and problem-solving skills for diagnosing and resolving storage issues, root cause analysis, and experience with performance monitoring and capacity planning. Basic understanding of networking concepts (TCP/IP, subnetting, VLANs), knowledge of Fibre Channel and iSCSI networking. Ability to create clear documentation, excellent communication skills, and ability to work in a team. Preferred technical and professional experience Experience with scripting (PowerShell, Python, Bash) for automation, and knowledge of IaC tools (Ansible, Terraform). Familiarity with cloud storage and integration with on-premises, experience with AWS, Azure, GCP, and hybrid cloud solutions. Advanced knowledge of storage performance tuning, and experience with performance analysis tools. In-depth knowledge of data protection and disaster recovery, experience with backup/recovery software (Veeam, Commvault), and business continuity planning. Relevant storage certifications (Dell EMC Proven Professional, NetApp NCDA/NCIE, HPE ASE). Understanding of storage security, encryption, and access control. Understanding of storage interaction with Databases (SQL, Oracle). Experience with Brocade or Cisco SAN fabric switches.
Posted 2 weeks ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 weeks ago
2.0 - 3.0 years
2 - 3 Lacs
Cochin
Remote
Job Title – Linux Engineer We are seeking for an Linux Engineer with an industry experience of 2-3 years in the Enterprise Linux Systems. Basic Qualification & Technical Skills Any Graduate in Computer Science / Information Technology Professional certifications on Redhat (RHCE/RHCSA is mandatory) Industry certifications on System Administration is a plus. Excellent Linux Support & troubleshooting Skills Knowledge on the Server & Storage Administration. Basic knowledge and hands on experience in Virtualization platform mainly in VMware, Hyper-V, KVM etc. Good knowledge in Backup & DR Solutions such as Veeam, Acronis, Veritas etc. Basic knowledge and experience in Windows Administration Basic knowledge and troubleshooting skills in Network Job Skills & Responsibilities Excellent communication skills with a commitment to understanding customer requirement and issues. Perform system software deployment & upgrades including planning / scheduling, testing, coordination, and maintaining integrity of operating system environment. Planning and executing Server Implementation Projects for our clients. Diagnose and troubleshoot technical issues reported in the service desk system. Provide Onsite/remote support to the clients on basis of the incident, operational issues and firmware, patch upgrade request if any related to cause of the problem. Communicate with the clients on the progress of the action either via phone, email or chat, until the issue is resolved. Properly escalate unresolved issues to appropriate internal teams or to principal vendors. Prepare accurate and timely reports. Prepare and publish KB articles. Document technical knowledge in the form of notes and manuals. Constant willingness to get trained and certified on new solutions and technologies which can be sold to our clients. Commitment to supporting new technology implementation. Positive attitude , good team player and passionate about the job. Expected Start Date: 01/08/2025 Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Schedule: Day shift Monday to Friday Work Location: In person Expected Start Date: 01/08/2025
Posted 2 weeks ago
1.0 years
0 Lacs
Pune, Maharashtra, India
On-site
ZM Technologies is Hiring! Position: IT Sales Executive Ready to take your career to the next level? Join ZM Technologies — where innovation, growth, and opportunity come together. Since 2010, we’ve been helping industries grow by delivering top-notch IT solutions through our strong partnerships with tech leaders like Dell, HP, Cisco, AWS, Veeam, and more. Now, we’re expanding and looking for dynamic IT Sales Executives to join our Pune team! 💼 What You’ll Be Doing: Find and develop new business opportunities Understand client needs and offer smart IT solutions Pitch like a pro – great communication is key Build long-term relationships with clients Stay updated on industry trends and the competition Work closely with our tech teams to close the deal. What We’re Looking For: ✔️ Excellent communication and presentation skills ✔️ At least 1-3 year of experience in IT sales ✔️ A passion for selling and building client trust ✔️ Comfort with CRM tools ✔️ Someone who’s okay with local travel for client meetings. 💎 Why Join Us? 💰 Competitive salary + attractive incentives 📚 Skill development and career growth 🌍 Chance to work with global tech brands 🤗 Friendly, inclusive, and supportive work culture 💡 Your ideas matter – and your voice will be heard! Experience: Minimum 1-3 years in IT Sales Qualification: Any graduate (B.E, B.Tech, B.Com, B.Sc. IT, BBA/MBA Marketing/Sales, BBACA, etc.) 📍Location:-705, 8th Floor, Stellar Spaces,Above SBI InTouch, Kharadi, Pune – 411014
Posted 2 weeks ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
🚀 We're Hiring: Storage & Backup Engineer 📍 Location: Hyderabad 🕐 Experience: 3+ years 🌐 Expertise: NetApp/Dell/Hitachi, SAN, RAID, OnTap, Commvault, NetBackup. Are you passionate about storage solutions and data protection? Join our growing team at SHI LOCUZ as a Storage & Backup Engineer and play a key role in safeguarding critical business data across complex hybrid environments. 🔧 Role Overview: As a Storage & Backup Engineer, you'll design, implement, and manage enterprise-level storage and backup systems. You’ll ensure data availability, integrity, and performance across physical, virtual, and cloud infrastructures. 🛠️ Key Responsibilities: Design, deploy, and maintain storage and backup solutions (SAN, NAS, object storage). Manage enterprise backup technologies (e.g., Veeam, NetBackup, Commvault). Monitor storage performance, capacity, and availability. Automate routine tasks using scripts (PowerShell, Bash, Python). Perform data recovery testing and maintain disaster recovery plans. Collaborate with infrastructure, security, and cloud teams on storage strategies. Ensure compliance with data retention and backup policies. 📌 Requirements: 3–5+ years of experience in storage and backup administration. Strong knowledge of storage systems (e.g., Dell EMC, NetApp, HPE, Pure Storage). Proficient in backup platforms like Veeam, Commvault, or Rubrik. Hands-on experience with VMware, Windows/Linux, and cloud platforms (AWS, Azure, GCP). Scripting experience for automation (PowerShell, Python, etc.). Excellent troubleshooting, documentation, and communication skills. 💼 What We Offer: Competitive salary and benefits Hybrid or remote work flexibility Career development and certification support A collaborative and inclusive culture 🔗 Apply Now: If you’re ready to build resilient storage and backup solutions at scale, we want to hear from you!
Posted 2 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L3) is a seasoned engineering role, responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Managed Services Cross Technology Engineer (L3) focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration and may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational. Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems. Reports and escalates issues to 3rd party vendors if necessary. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. Coaches L2 teams for advance technical troubleshooting and behavioral skills. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification. CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP. VMware certified Professional: Data Centre Virtualization. VMware Certified Specialist – Cloud Provider. VMware Site Recovery Manager: Install, Configure, Manage. Microsoft Certified: Azure Architect Expert. AWS Certified: Solutions Architect Associate. Veeam Certified Engineer (VMCE). Rubrik Certified Systems Administrator. Zerto, pure, vxrail. Google Cloud Platform (gcp). Oracle Cloud Infrastructure (oci). SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4. SAP Technology Consultant. SAP Certified Technology Associate - SAP HANA 2.0. Oracle Cloud Infrastructure Architect Professional. IBM Certified System Administrator - WebSphere Application Server Network. Required Experience: Seasoned Managed Services experience handling complex cross technology infrastructure. Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 weeks ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 weeks ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Required Experience: Minimum 4+ yrs. Cisco: Nexus9k, Cat 9200 L, Cat9500, isr4400, WSA S395 Creating POA for New Implementation – Preparing and developing the Plan of Action for the new network implementation. Single Point of Contact for All Network Issues – Acting as the primary point of contact for any network-related issues. Automating Configuration through Scripts – Streamlining and automating configurations using scripts for enhanced efficiency. Providing Suggestions for Network Improvements – Offering recommendations for network enhancements based on performance reviews and current needs. Creating Proxy Policies – Developing proxy policies as per user requests to ensure appropriate access controls. Guiding and Providing Inputs to Engineers – Assisting engineers by offering direction and technical insights on network design and configuration. Ensuring Device Compliance with Audit Requirements – Ensuring that network devices are compliant with audit standards and requirements. Providing SOP for Clients – Creating Standard Operating Procedures (SOP) documentation for clients to ensure consistent network operation. Giving Technical Guidance to Management and Team – Offering technical guidance to both the management and team to align on network goals and strategies. Creating technical docs, Providing Design Changes, and Understanding for New Implementation – Developing detailed technical docs, diagram and supporting design changes and implementation understandings for new project Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 weeks ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 weeks ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Required Experience: Minimum 4+ yrs. Cisco: Nexus9k, Cat 9200 L, Cat9500, isr4400, WSA S395 Creating POA for New Implementation – Preparing and developing the Plan of Action for the new network implementation. Single Point of Contact for All Network Issues – Acting as the primary point of contact for any network-related issues. Automating Configuration through Scripts – Streamlining and automating configurations using scripts for enhanced efficiency. Providing Suggestions for Network Improvements – Offering recommendations for network enhancements based on performance reviews and current needs. Creating Proxy Policies – Developing proxy policies as per user requests to ensure appropriate access controls. Guiding and Providing Inputs to Engineers – Assisting engineers by offering direction and technical insights on network design and configuration. Ensuring Device Compliance with Audit Requirements – Ensuring that network devices are compliant with audit standards and requirements. Providing SOP for Clients – Creating Standard Operating Procedures (SOP) documentation for clients to ensure consistent network operation. Giving Technical Guidance to Management and Team – Offering technical guidance to both the management and team to align on network goals and strategies. Creating technical docs, Providing Design Changes, and Understanding for New Implementation – Developing detailed technical docs, diagram and supporting design changes and implementation understandings for new project Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 weeks ago
0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Job Summary: We are seeking a highly skilled and experienced Regional Employee Relations Manager to join our team. This role is pivotal in managing employee relations across multiple countries, ensuring fair and consistent treatment of employees, and fostering a positive work environment. The successful candidate will work in deep partnership with local, market-aligned HR Managers/Directors to support business leaders in setting the right expectations for their employees. Key Responsibilities: Grievance Management: Handle employee grievances promptly and effectively, ensuring a fair resolution process. Investigations: Conduct thorough and impartial investigations into employee complaints and concerns, maintaining confidentiality and integrity throughout the process. Performance Improvement Plans: Manage escalated performance improvement plans, providing guidance and support to both employees and managers. Advisory Role: Advise business leaders on best practices for employee relations, helping them set clear and achievable expectations for their teams. Cross-Country Collaboration: Work with employees in multiple countries, understanding and respecting cultural differences and local employment laws. Partnership with HR Managers: Collaborate closely with local HRBPs to ensure alignment and consistency in employee relations practices across regions. Skills and Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field. Proven experience in employee relations, preferably in a multinational organisation. Strong knowledge of employment laws and regulations in various countries. Excellent communication and interpersonal skills. Ability to handle sensitive and confidential information with discretion. Strong problem-solving and conflict resolution skills. Ability to work independently and as part of a team. Experience working with remote teams. Fluent in English. Certification in employee relations or human resources. We offer Private medical insurance for you, one adult dependent, and your children Meal tickets Private pension plan Life insurance Vision reimbursement Annual leave and additional vacation days based on tenure Cafeteria Benefit Plan where you will be able to flexibly customize your benefits package based on your budget and personal needs Veeam Care Days – additional 24 hours for your volunteering activities Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
Posted 2 weeks ago
6.0 - 8.0 years
3 - 8 Lacs
Gurgaon
On-site
Equal Opportunities, Exceptional Talent Embark on a journey of success Revered as a prominent leader in the industry, his visionary leadership and unwavering dedication. Why Anant Raj ? Working at Anant Raj means finding a platform that is filled with countless growth opportunities and unlimited resources to excel in your career. We value, appreciate and encourage exceptional, diligent performances while simultaneously creating an environment of compassion, diversity and creative independence. Our work culture reflects the traditional values we have carried with us over the years that indirectly facilitate success and innovation at all levels. We go above and beyond to make sure our team knows they are deeply valued, cherished and admired. It's all of us together that makes this organization a really vibrant place to work at. Gurugram Storage Administrator Education - Bachelor’s degree in Computer Science, Information Technology, or a related field Experience - 6 to 8 years in IT infrastructure, with at least 4 years specializing in NetApp and HP Storage Skills - NetApp (ONTAP, SnapMirror, SnapVault), HP Storage (3PAR, EVA), SAN/NAS, Storage Performance Tuning, Backup & Recovery, Storage Protocols (NFS, CIFS, iSCSI, FC), Disaster Recovery, Storage Security, Scripting (PowerShell, Python, Shell) Certifications - Preferred: EMC, NetApp, Dell Storage, Backup & Recovery (Veritas, Veeam, Commvault)
Posted 2 weeks ago
3.0 - 5.0 years
0 Lacs
Chennai
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description We are seeking a skilled L2 Networked Backup administrator with hands-on experience managing Dell EMC Networker backup enviroinments and Data Domain systems. The idle candidate should have a strong understanding of enterprise backup process, troubleshooting, and incident management along with an fundamenteal working knowledge on Microsoft Azure cloud services Monitor, manage and support backup operations using DELL EMC Networker Administer and maintain Data Domain backup Stroage appliances, including replication and capacity planning Perform regular backup and restore tasks, ensuring data integrity and availability Troubleshoot backup failures, ,escallate critical issues and corodinate with L3 and Vendor support as needed Perform daily health checks, maintain backup schedules and ensure sucessful job completion Manage backup retention policies & ensure sucessful job completion Document processes, incident resolutions, and contribute to knowledge base updates Support fundamental backup and storage integration with Azure workloads ( VMs, Files ,Blob etc ) Asssit in onboarding of new backup clients and decommissioing of leagacy backup configurations Participate in on-call rotation and provide off-hours support as require EMC certifications ( eg "Delll EMC proven Professional for Networker or Data Domain) Azure Fundamentals ( AZ-900) Azure Associate certification ( AZ104 ) is also preferred Exposure to other backup technologies ( Veeam is much desired ) ͏ Mandatory Skills: EMC Networker. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 weeks ago
3.0 years
2 - 5 Lacs
Noida
Remote
Our Context We are seeking a skilled and proactive L2+ Infrastructure Support Engineer to provide advanced support across a broad range of technologies. The ideal candidate will have hands-on experience supporting Citrix and RDS infrastructures, VMware, AWS/Azure cloud environments, Linux and core Windows Server technologies. You will play a critical role in ensuring system availability, performance, and security for our clients. Your Missions Cortex XDR: Deploy, monitor, and manage endpoint agents. Palo Alto: Push and manage firewall rules across environments. Provide L2+ level support for Windows Servers (2012/2016/2019/2022), RDS, and Citrix environments. Administer Microsoft Azure and Office 365, including Exchange Online and hybrid deployments. Administer IAM users, roles, and policies, following security best practices. Configure and maintain basic networking and VPN access (VPC, security groups, site-to-site and client VPN). Provide operational support for core AWS services (EC2, S3, etc.) in coordination with DevOps teams. Manage and troubleshoot Citrix Virtual Apps & Desktops Perform VM management and troubleshooting using VMware vSphere and ESXi. Handle backup operations and restore processes using Veeam Backup & Replication. Administer Active Directory, Group Policy Objects (GPO), DHCP, DNS, file servers, and NTFS permissions. Manage Endpoint Protection tools like Bitdefender. Maintain and support anti-spam tools and MFA administration (DUO or Authenticator). Manage and maintain Zscaler ZIA/ZPA, our Zero Trust remote access solution. Assist with patching, upgrades and regular maintenance of server environments. Provide support for print servers. Respond to escalated technical issues from L1 engineers and work collaboratively with other teams. Maintain thorough documentation of systems, incidents, and standard operating procedures. Required Technical Skills: Networking: Good understanding of switching, routing, VLANs, and IP addressing. Citrix (XenApp/XenDesktop), Citrix Cloud, Director, Storefront RDS (Remote Desktop Services) - session management, licensing, gateway Microsoft Windows Server 2012/2016/2019/2022 Microsoft Azure administration and infrastructure setup AWS administration skills: IAM, EC2, VPC, VPN configuration, and S3 operations. Office 365 / Microsoft 365 – administration, migration, hybrid VMware ESXi, vSphere, VM snapshots, vMotion Veeam Backup and Réplications Active Directory, DNS, DHCP, GPOs Jira (or similar ticketing system) Nagios or any other remote monitoring & management tool Spam filter systems Zscaler Zero Trust remote access MFA configuration ( DUO Admin Panel, Microsoft Authenticator...) Bitdefender Endpoint Management Print Server and Network Printer Configuration In-place Upgrades of Windows OS and Server Roles Preferred Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. 3–5 years of hands-on experience in L2+ support within a hosting or managed services environment. Relevant certifications preferred: Microsoft Certified: Azure Administrator Associate (AZ-104) Citrix Certified Associate (CCA-V) VMware VCP MCSA/MCSE AWS Certified Cloud Practitioner AWS Certified SysOps Administrator is a plus ITIL v4 Foundation knowledge is a plus Soft Skills & Attributes: Excellent troubleshooting and analytical skills Ability to handle high-pressure environments and prioritize issues effectively Team player with collaborative attitude Strong customer orientation and problem-solving mindset Strong documentation and communication skills Willingness to work flexible hours or shifts as per client SLAs
Posted 2 weeks ago
7.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Job Description Title: L3 Network Technician - WFH Location: Remote Opportunity: Full-Time Experience: 7+ Years Skills: Networking, Virtualization & Hyperconvergence, Cisco, Juniper, Fortinet, and Active Directory Shift: IST Application deadline: 8 July 2025 Notice: One week or Less (Applicants who can not join in a week will be rejected) About Company At AlifCloud IT Consulting Pvt. Ltd. we are dedicated to delivering exceptional white-labeled services to enhance organizational security and efficiency. We support Managed Service Providers (MSPs) with our white-labeled offerings, providing valuable pre-sales assistance, top-notch engineers, 24/7 support, and comprehensive managed services. Our mission is to empower IT partners by modernizing their technical teams and ensuring round-the-clock availability through agile and responsive engineering support. Position Summary The NOC Technician III is a senior level Network Operations Center technical role responsible for data center and cloud customer technical support requiring excellent comprehension of IP networking, DNS, server hardware, network hardware, storage hardware, ethernet, server virtualization, storage area networks, Windows operating systems, and Linux operating systems. Core Responsibilities Monitor datacenter infrastructure, respond to alerts, troubleshoot, and communicate with internal teams Monitor customer ticketing system, respond to requests, and communicate with customer to resolve issues Provide hands-on support when needed on customer systems Work with internal engineering teams on supporting infrastructure and installing new infrastructure Complete scheduled tasks as part of NOC team to ensure proper operations Mentor NOC Technician I and II members on technical comprehension, standard operating procedures, process improvements, and communications skills Take over escalated tasks from NOC Technician I and II Generate well-written SOP that meet company’s standard Training new NOC Technical staff Guide and assist NOC Technician I & II staff in different area of configuration or troubleshooting Handling and taking ownership of cloud building and migration tasks Required Knowledge, Skills, And Abilities (KSAs) Proven technical competency in “IP network and DNS” plus all additional from the following core skill areas: Server, Network, Storage hardware Server Virtualization with Hypervisors VMware, Hyper-V, or KVM Storage Area Networks Windows Systems Administration Linux Systems Administration Very reliable and possesses the flexibility to handle different tasks Demonstrated ability to apply troubleshooting skills Advanced experience supporting Linux (CentOS & Ubuntu) and Windows servers (2016 to 2022) including Active Directory & GPO Comprehensive knowledge of using Linux and Windows logs Thorough understanding of Linux commands, filesystems and shell scripts. Expertise with networking in a Linux and Windows environment such as TCP/IP, subnetting, DNS record management, DHCP, SSH, Iptables etc. Thorough understanding of wired Ethernet Strong hardware (RAID 1,5,6,10, RAID controllers & iDrac) configuration and troubleshooting skills including patching and firmware updates Excellent oral and written communication skills and willingness to work effectively as a member of a support team. At the same time, has the ability to solve problems on their own when necessary Fast and efficient customer service skills. Experience working with help desk ticketing system, writing e-mail responses, and providing basic written instructions Ability to follow instructions and procedures Education And Experience Requirements 5 years of experience designing & supporting Windows and Linux infrastructure required 5 years of experience supporting common services, programing languages and monitoring systems such as SMTP, SNMP, BIND, Apache, IIS, NGINX, Powershell, Perl, Python, Node.JS, and HA Proxy preferred 5 years of experience installing and configuring Hyper-V, VMWare, or some Open-Source virtualization platform required 3 years of experience in TCP/IP network switching and routing is required 2 years of experience in Veeam installation, configuration and operation required 1 year of experience with Zabbix installation and configuration required 2 years of experience in updating & configuring intermediate hardware firewall required Experience working in a data center preferred Experience with Linux and LAMP stack both in system administration and installation/configuration preferred Bachelor’s degree in computer science, computer engineering, information systems, or equivalent preferred. Any IT certification is a plus Languages Fluency, both written and spoken, in English is required Working Conditions & Physical Requirements Travel: Willingness and ability to travel domestically and internationally preferred. Physical Requirements: Ability to occasionally lift and/or move up to 50 pounds. Occasionally required to run and dress network or power cables. Key Performance Indicators (KPIs) System Uptime: Maintain system uptime at 99.9% or higher for critical infrastructure. Incident Response Time: Respond to high priority customer tickets within 1 hour, Stabilize critical infrastructure incidents within 4 hours of initial notification, and non-critical incidents within 1 business day. Project Delivery: Successfully complete 90% of infrastructure projects within scope, on time, and within budget. Automation Efficiency: Implement and maintain automation scripts that reduce manual intervention by 25% or more. Backup Success Rate: Achieve 100% backup success rate for critical systems and services. Security Remediation: Address and resolve 100% of high-priority security findings within 72 hours. Client Satisfaction: Maintain client satisfaction with presales and support efforts at 90% or higher based on feedback surveys. Documentation Accuracy: Ensure 100% accuracy in system documentation, with updates completed within 72 hours of changes. The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensures and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. At Alif, we believe that diversity is our strength and inclusion is our mission. Our team is a vibrant tapestry of different cultures, backgrounds, and perspectives, and we are proud to celebrate this diversity every day. Join us in celebrating the rich diversity that makes AlifCloud IT Consulting a great place to work! Together, we can create a more inclusive and equitable world.
Posted 2 weeks ago
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