1362 Telecom Jobs

SAP- SAP CC (Convergent Charging) Functional WFH Location- 3 to 4 Years More Details SAP- SAP CC (Convergent Charging) Functional WFH Location- 3 to 4 Years Spanbix Jobs Performing SAP-CC sub-area of IS-Telecom / Subscription Billing Rating, Charging, Bill & Pay process areas. Proper Understanding and analyzing business requirements & Business process around Telecomm/Subscription Based Billing, Rating and Charging area and analyzing on the corresponding system process fitments and preparing GAP analysis and providing solutions for system Process GAPs. Leading and guiding System configurations/System builds, implementations in the sub-areas of SAP-CC applications for the Telecomm Charging, Rating, Bill & Pay area for both pre-paid & Post-Paid Business. Performing System configuration testing. Experience in Implementing Charge Plan, Charge Logic, Allowance plan and Allowance logics etc. Experience in Implementing Credit Management, Shared allowance concepts. Experience in Implementing Aggregation of Charged Items, Billable Items Mapping, Consumption Item Mapping. Experience in Implementing Global and Customer specific rating/price determination. Experience in Implementing Rerating process. Experience in Implementing Custom Build Interfaces to external systems. Experience in Implementing Custom Specific Macros, Usage rates, one shot rates and Recurring rates. Experience in Implementing Agreement Table. Experience in Implementing Exception handling scenarios, Event based request and Session based requests. Experience in Implementing Integration with CRM/CI/TIBCO/MZ and with other SAP/Non-SAP systems. Experience in Implementing Pre-paid, Post-paid and Pre on post Charging & Rating functionality. Experience in Implementing Deferred Revenue Recognition process in Service Industry. Experience in Enterprise Rating & Billing Functionalities. Should have completed at least 1 to 2 green field projects or E2E projects related to Rating and Billing. Job Category: Permanent Job Type: Full Time Job Location: WFH Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Job description: Role : Telecom Support Designation: Executive & Senior Executive Languages Known: Good communication skills Work Location: Chennai One IT Park , Thoraipakkam. Qualification: Any graduate can be considered. Notice period: Immediate Joiners preferable. Interview Venue HEXAWARE TECHNOLOGIES/BPS; Chennai One IT Park, 2nd Building, 3rd Floor, 200 Feet Radial Rd, Thoraipakkam, Chennai 600043 Desired Candidate Profile: Experience in Telecom Domain. Should have experience in Router Configuration, Broadband Installation and Telecom Domain Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. Fresher Not Eligible Rounds of Interviews: HR round Operations round Client round Interested candidates please share your updated resume to Email ID. VijayR11@hexaware.com Name - VIjay R

KRA's Managing the Sales Process & Meeting Revenue Targets Building & Maintaining Client Relationships Identifying & Prospecting New Clients Understanding Client Needs & accordingly Developing & Presenting Proposals Negotiating & Closing Deals Required Candidate profile 2 Yrs to 15 yrs : B2B sales experience mandate Nature of Role: Team Management / Individual. Contributor Work Timings: 10 am - 6 pm, Alternate Sat Off Education: Graduate

Data Architect Kadel Labs is a leading IT services company delivering top-quality technology solutions since 2017, focused on enhancing business operations and productivity through tailored, scalable, and future-ready solutions. With deep domain expertise and a commitment to innovation, we help businesses stay ahead of technological trends. As a CMMI Level 3 and ISO 27001:2022 certified company, we ensure best-in-class process maturity and information security, enabling organizations to achieve their digital transformation goals with confidence and efficiency. Role: Data Architect Experience: 6-10 Yrs Location: Udaipur , Jaipur, Bangalore Domain: Telecom Job Description: We are seeking an experienced Telecom Data Architect to join our team. In this role, you will be responsible for designing comprehensive data architecture and technical solutions specifically for telecommunications industry challenges, leveraging TM forum frameworks and modern data platforms. You will work closely with customers, and technology partners to deliver data solutions that address complex telecommunications business requirements including customer experience management, network optimization, revenue assurance, and digital transformation initiatives. Key Responsibilities: Design and articulate enterprise-scale telecom data architectures incorporating TMforum standards and frameworks, including SID (Shared Information/Data Model), TAM (Telecom Application Map), and eTOM (enhanced Telecom Operations Map) Develop comprehensive data models aligned with TMforum guidelines for telecommunications domains such as Customer, Product, Service, Resource, and Partner management Create data architectures that support telecom-specific use cases including customer journey analytics, network performance optimization, fraud detection, and revenue assurance Design solutions leveraging Microsoft Azure and Databricks for telecom data processing and analytics Conduct technical discovery sessions with telecom clients to understand their OSS/BSS architecture, network analytics needs, customer experience requirements, and digital transformation objectives Design and deliver proof of concepts (POCs) and technical demonstrations showcasing modern data platforms solving real-world telecommunications challenges Create comprehensive architectural diagrams and implementation roadmaps for telecom data ecosystems spanning cloud, on-premises, and hybrid environments Evaluate and recommend appropriate big data technologies, cloud platforms, and processing frameworks based on telecom-specific requirements and regulatory compliance needs. Design data governance frameworks compliant with telecom industry standards and regulatory requirements (GDPR, data localization, etc.) Stay current with the latest advancements in data technologies including cloud services, data processing frameworks, and AI/ML capabilities Contribute to the development of best practices, reference architectures, and reusable solution components for accelerating proposal development Required Skills: 6-10 years of experience in data architecture, data engineering, or solution architecture roles with at least 5 years in telecommunications industry Deep knowledge of TMforum frameworks including SID (Shared Information/Data Model), eTOM, TAM, and their practical implementation in telecom data architectures Demonstrated ability to estimate project efforts, resource requirements, and implementation timelines for complex telecom data initiatives Hands-on experience building data models and platforms aligned with TMforum standards and telecommunications business processes Strong understanding of telecom OSS/BSS systems, network management, customer experience management, and revenue management domains Hands-on experience with data platforms including Databricks, and Microsoft Azure in telecommunications contexts Experience with modern data processing frameworks such as Apache Kafka, Spark and Airflow for real-time telecom data streaming Proficiency in Azure cloud platform and its respective data services with an understanding of telecom-specific deployment requirements Knowledge of system monitoring and observability tools for telecommunications data infrastructure Experience implementing automated testing frameworks for telecom data platforms and pipelines Familiarity with telecom data integration patterns, ETL/ELT processes, and data governance practices specific to telecommunications Experience designing and implementing data lakes, data warehouses, and machine learning pipelines for telecom use cases Proficiency in programming languages commonly used in data processing (Python, Scala, SQL) with telecom domain applications Understanding of telecommunications regulatory requirements and data privacy compliance (GDPR, local data protection laws) Excellent communication and presentation skills with ability to explain complex technical concepts to telecom stakeholders Strong problem-solving skills and ability to think creatively to address telecommunications industry challenges Good to have TMforum certifications or telecommunications industry certifications Relevant data platform certifications such as Databricks, Azure Data Engineer are a plus Willingness to travel as required Educational Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Visit us: https://kadellabs.com/ https://in.linkedin.com/company/kadel-labs https://www.glassdoor.co.in/Overview/Working-at-Kadel-Labs-EI_IE4991279.11,21.htm

Job Summary We are seeking an experienced AGM / Deliver0079 Manager to join our fast-growing Telecom practice and take a major role into a managing key client projects. As a Jr AGM, you will be responsible for overseeing the successful delivery of key client projects, ensuring high-quality results and customer satisfaction. This role requires a strong background in delivering projects, especially those featuring a complex platform spanning multiple functional domains, functional telecom domain is a bonus across diverse clients. Coordinate and facilitate the planning, execution, and delivery of project across different clients within project milestones. Act as a bridge between the Onshore, client, PMO and stakeholders, ensuring alignment and understanding of project goals and priorities. Monitor progress, track key metrics, and provide regular status updates to stakeholders. Demonstrate resilience, adaptability, and a strong ability to maintain composure while meeting tight deadlines and handling challenging situations with efficiency and professionalism Drive continuous improvement initiatives, promoting best practices throughout the delivery lifecycle. Foster a collaborative and positive team environment, promoting knowledge sharing, innovation, and continuous learning. Job Requirements Graduate / Postgraduate in Engineering and/or GIS related subjects At least 15 + years of total experience across functional domains, with minimum of 5 years experience in managing the projects with the team size of 150 to 200. Skills Required Ability to maintain and analyze project efficiencies and undertake project level action plans to deliver to client milestones. Ability to interact with clients directly Ability to manage resources effectively. Ability to create Process flows, workflows and project values; and negotiate acceptance with Client, Onshore Comfortable dealing with rapidly changing work environment. Good experience with MS Project, Microsoft Excel, Visio, Word, Outlook, and SharePoint. Strong negotiation/facilitation skills with an ability to gain consensus. Excellent written and presentation skills and strong decision-making skills. Ability to manage customer expectations throughout the project implementation and delivery process. Ability to work on teams in a lead and participative capacity with many different and diverse stakeholders. Formal knowledge of project management principles, processes, and tools.Role & responsibilities Supervises: Project Managers Reports to: Director / Vice President Relationship: All Functional Heads Place of Work: Hyderabad

Hiring for Customer Support Executive Location : Vasna Road, Vadodara Work from Office Only Shift Schedule : 1 day rotational off in a week Qualification: Min 12th passed Salary : Fluent English speakers : 13,000 - 16,800 take-home (up to 20,000 CTC) Marathi speakers : 14,000 - 15,500 take-home (up to 18,000 CTC) Hindi/Gujarati speakers : 11,500 - 13,000 take-home (up to 15,500 CTC) Call & WhatsApp your resume on below number HR Ganesh : 9214095763 HR Yukti : 9368612209

Territory Manager -Prepaid-Niphad-Thane zone: #BAL JOB DESCRIPTION Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Heres what you will get to experience as an Airtel employee: Limitless Impact: You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond. Limitless Ownership: You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one. Limitless Careers: You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences. So come join us, and #BeLimitless. Because you are. Job Details Job TitleTerritory Sales Manager Mass Retail DesignationTerritory Sales Manager Job Code FunctionD2C Sub-FunctionMass Retail Location Level/GradeSenior Executive Position Description The purpose of this role is to be at the frontline of the business for an entire territory with the responsibility of driving sales and end-to-end customer service. The role demands a manager who can increase market share, revenue and execute the GTM strategy. Also, the role requires to engage with channel partners & foster business relationships to enhance business for D2C mass retail. Organizational Relationship Reporting ToRegional Mass Retail Head (~ Zonal / Area Manager) Total number of employees supervised by you DIRECTLY or INDIRECTLY ManagerialIndividual Contributors Directly6 to 7 Indirectly6 to 7 Key Responsibilities & Accountabilities Sales Management: Drive revenue growth by focusing on new & existing channel partners and expanding the company's footprint within the territory. Optimize the sales and distribution network to enhance market penetration of the business. Strengthen the distribution ecosystem by increasing BTL activities in areas of operation, effective coverage, and transacting outlets. Ensure brand visibility through organized go-to market merchandising activities to achieve tertiary recharge sales & gross prepaid targets. Customer Experience: Implement processes to enhance the overall customer experience, customer satisfaction, and issue resolution. Ensure compliance with policies and processes by the channel partners and ensure customer SLAs are met. Lead timely closure of service request loops & intervene and handle complaints in case of escalations. Stakeholder Management: Manage & expand channel / distributor network through incentives and seamless grievance redressal. Form partnerships and train partners on product features / sales techniques / market positioning to strengthen the mass retail business. Effectively implement active relationship management programs & negotiate agreements with partners to ensure mutually beneficial terms and conditions. Maintain industry best practices to enhance the efficiency and competitiveness of services. Collect feedback and generate regular reports for improved management. People Management Lead the territory team and update their knowledge base to cater to the organizational need. Coordinate between mass retail Zonal / Area managers of sales and service. Manage the team responsible for installing, servicing, and repairing structures and major components. Anchor trainings as required for team member development. Own and manage a strong people connects at all levels across the organization. Collaborate with central functions such as marketing, finance, and HR to ensure alignment with broader company policies. Knowledge, Certifications and Experience Education QualificationFull time graduate degree, MBA / PGDM (optional) Total Experience2+ years of experience in sales preferably Telecom / FMCG Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) InternalZonal / Area Sales Managers & Field Sales Executives ExternalUrban / Rural Promoters & Channel Partners Skills and Competencies Technical CompetenciesProficiency in sales and marketing techniques Basic knowledge of MS Office: Excel, PowerPoint, Word & Outlook

To develop client base and sell product category of all Canon products and solutions - Copiers, Scanners, Multi-Functional Devices, Software Solutions, Inkjet & Laser printers, Manage Document Solution (MDS), Graphic art printing, NVS and Camera. Will be required to do direct selling to the Enterprises. Education Graduate; Post Graduate Diploma Sales Mgmt./ MBA is preferable Skills Customer Focus, business acumen, Excellent communication and articulation, Interest in technology, Sales Planning, Probing, Relationship management, Negotiation, Ability to influence people Industry Preference Any product selling experience in B2B space. Experience with OA/IT peripheral Company/Telecom is preferable Job Duties Create a sales plan based on existing accounts, potential in different verticals and territory Responsible for planning penetration in listed accounts or find new accounts, establish connect with key stakeholders and build relationships Reach out to customers to understand their organization, existing set up on office imaging infrastructure, document management solutions and their current or upcoming needs where Canons products and services would be useful Generate prospects, keeping the funnel healthy as per sales plan Propose solution for their office imaging needs- both hardware and solutions, give demonstration or proof of concept Ensure customer service and satisfaction as per clients expectation, build brand loyalty Update sales activities on CRM, analyze customer data Support in execution of the orders received and be accountable for the project management and change management Support in outstanding collection and any other compliance needs emerging from contracting Desired Competencies Innovation & Creativity: Bringing about a change in existing processes/policies or new ideas which have/will improve processes/policies to create organizational value. Team Work: Contributed to create collaborative environment with a positive & value system driven impact on team which helped in better organizational results. Displays a humble, respectful & open approach towards team members Communication : Demonstrated the ability to communicate effectively. Is able to convey/sell thoughts and ideas by listening first & ensuring if the concerned person or group has grasped the core message Result Orientation: Has achieved results within timelines by continuous improvement, accountability towards goals and close check on gaps in reaching extended goals. Displays keenness to learn and develop oneself. Customer Focus: Demonstrates the ability to communicate effectively and create valuable professional relationships by delighting customers within company policies or by seeking approvals if required. Professionalism & Canon Core Values: Understands Canon code of conduct, adheres to Canon guiding principle to the best of his/her potential

To develop client base and sell Copiers, Scanners, Multi-Functional Devices, Software Solutions & Manage Document Solution (MDS), Graphic art printing, NVS and Camera. Will be required to do direct selling to the Enterprises. Education Graduate; Post Graduate Diploma Sales Mgmt./ MBA is preferable Skills Excellent knowledge of Microsoft Excel & Power point Industry Preference Experience with OA/IT peripheral Company/Telecom is preferable Service Industry (into Enterprise Sales) may also be considered. Desired Competencies Mobility Have to move frequently within the office to interact with employees and outside the office to meet customers, attend events, etc. Need to meet 4-5 customers a day Hand, wrist, finger movement while using laptop/ give product demonstrations Its a remote role- travel to customers place directly from home Vision Work involves making decisions based on visual cues, word documents, excel sheets, creating presentations, reading mails from stakeholders and customers, reports, excel database on laptop Deciphering body language of customers, employees during dialogues Ability to Hearing Significant work involves making decisions on auditory inputs like listening to people face to face or over phone or video calls on a day-to-day basis. Ability to hear, understand, and distinguish speech while speaking to internal and external stakeholders Engage in long conversation with stakeholders and customers Cognitive Work involves making complex decision making based on people interactions, and subjective issues related to sales deals. Work involves processing data or information on business deals with customers and with support functions like accounting, credit, service etc Speech Significant amount of work involves speaking clearly so listeners (employees, customers) can understand Job Duties Major a/c selling skills Account Mapping All levels of Business units, departments, advance business planning etc. Account planning Understand customer business & document processing needs. Create strategy and execute as per client like pre-sales, sales, implementation of product, customer care & payments. Networking & relationship building ability. Familiarity with Rate contracts, legal agreements, price agreements. Meeting and negotiating deals with Purchase managers/C level employees. Account Penetration skills. (Break through a/c with where competition is well entrenched.) CXO Connect. 100% Achievement of business results.

The job is to sell Canon Office Imaging Products and Solutions to Enterprises, which includes- Copiers, Scanners, Multi-Functional Devices, Software Solutions & Manage Document Solution (MDS). Education Graduate; Post Graduate Diploma Sales Mgmt./ MBA is preferable Skills Customer Focus, business acumen, Excellent communication and articulation, Interest in technology, Sales Planning, Probing, Relationship management, Negotiation, Ability to influence people Industry Preference Any product selling experience in B2B space. Experience with OA/IT peripheral Company/Telecom is preferable Job Duties Create a sales plan based on existing accounts, potential in different verticals and territory Responsible for planning penetration in listed accounts or find new accounts, establish connect with key stakeholders and build relationships Reach out to customers to understand their organization, existing set up on office imaging infrastructure, document management solutions and their current or upcoming needs where Canons products and services would be useful Generate prospects, keeping the funnel healthy as per sales plan Propose solution for their office imaging needs- both hardware and solutions, give demonstration or proof of concept Ensure customer service and satisfaction as per clients expectation, build brand loyalty Update sales activities on CRM, analyze customer data Support in execution of the orders received and be accountable for the project management and change management Support in outstanding collection and any other compliance needs emerging from contracting Desired Competencies Innovation & Creativity: Bringing about a change in existing processes/policies or new ideas which have/will improve processes/policies to create organizational value. Team Work: Contributed to create collaborative environment with a positive & value system driven impact on team which helped in better organizational results. Displays a humble, respectful & open approach towards team members Communication : Demonstrated the ability to communicate effectively. Is able to convey/sell thoughts and ideas by listening first & ensuring if the concerned person or group has grasped the core message Result Orientation: Has achieved results within timelines by continuous improvement, accountability towards goals and close check on gaps in reaching extended goals. Displays keenness to learn and develop oneself. Customer Focus: Demonstrates the ability to communicate effectively and create valuable professional relationships by delighting customers within company policies or by seeking approvals if required. Professionalism & Canon Core Values: Understands Canon code of conduct, adheres to Canon guiding principle to the best of his/her potential

Source leads from personal networks for sales Contact leads, schedule visits & close deals Coach team, give feedback to boost performance Meet/exceed targets per goal sheet Build strong client relationships Required Candidate profile Must have graduation degree Required local candidate 1+ years in sales or marketing in any field Willing to do field work strong communication, interpersonal and leadership skills

Job Description The Sales Executive is responsible for increasing business in a specific area by recruiting, training, and managing a team of skilled agents to achieve sales goals and drive success. Roles & Responsibilities: Recruit, train, and motivate financial advisors to achieve targets. Develop and execute strategic plans to meet sales goals. Identify new business opportunities and adjust tactics based on performance analysis. Provide ongoing coaching, feedback, and support to boost performance. Analyze market trends, customer needs, and competitors. Empower agents with targeted techniques to approach high-value customer segments. Qualification & Experience: Must completed Graduation compulsory. 1+ years of experience in sales and marketing in any sector. Proven track record of achieving sales targets and managing teams. Leadership skill to drive a team towards business goals. Strong interpersonal and communication skills to build relationships with agents and clients. For more information - Kindly contact us: Ayushi Lad | HR Team +91 84603 77032 | Ayushi@tekpillar.com

Contact potential customers to explain product offerings Manage and support the sales team Build strong relationships with costomer Follow up with interested clients and complete the sales process Achieve monthly & quarterly sales targets Required Candidate profile Graduate in any field At least 2 years of sales experience, preferably in BFSI Must be a local candidate Understanding of financial products and customer needs Target-driven with a proactive approach

Manage and support the sales team Contact potential customers to explain product offerings Achieve and exceed sales targets Train and guide team members Follow up with interested clients and complete the sales process Required Candidate profile Graduate in any field At least 2 years of sales experience, preferably in BFSI Must be a local candidate Understanding of financial products and customer needs Kevisha Lathiya | 88490 20556

Hello, Hiring for Multiple location for Manager and Snr Manager level. Note : All positions are work from Office No Work from Home No Hybrid Only International BPO Exp eligible Few positions are active, few will come in a month or two. Actively Hiring for below locations. Kolkata Gurgaon Mumbai Pune Bangalore Hyderabad Chennai Positions Hiring for Operations Manager Training Manager Quality Manager Domain Expertise Hiring for Content Moderation Travel Domain Fintech/Banking AML/KYC/AFC/Frauds/Investigation/Disputes eCommerce / US Collection US Sales Telecom Technical Interested candidates, please apply online and fill in the complete questionnaire details to assist you properly

Walk-in drive for International Chat Support - Telecom (0-3 years) Walk-in: 24th Jun - 26th Jun (12:30 PM - 4:30 PM) Prodapt Solutions Module 1, Tower 1 ( 3rd Floor ), IT Special Economic Zone Chennai 1 IT Special Economic Zone Pallavaram-Thuraipakkam, 200 Feet Radial Rd, Thoraipakkam, Tamil Nadu 600097 Role & responsibilities Customer Support: - Engage with customers via chat to address inquiries, resolve issues, and provide information about telecom services and products. - Maintain a high level of customer satisfaction by delivering timely and effective solutions. - Process Adherence: - Follow established procedures and guidelines to ensure compliance with company standards and policies. - Accurately document customer interactions and maintain records in the CRM system. - Collaboration: - Work closely with team members and other departments to ensure a seamless customer experience. - Participate in daily meetings and training sessions to enhance skills and knowledge. - Performance Metrics: - Achieve individual and team performance metrics, including NPS and sales targets. - Contribute to ongoing improvement initiatives by providing feedback on processes and customer interactions. Preferred candidate profile Previous experience in a customer service or chat support role, preferably in the telecom industry. - Experience Telecom, Internet, Broadband Services, Anti-virus Product Support, Troubleshooting Router - Switches with International Chat experience are preferred. - Skills: - Excellent verbal and written communication skills. - Strong problem-solving abilities and attention to detail. - Ability to multitask and manage time effectively in a fast-paced environment. - Proficient in using CRM software and other relevant tools. Flexibility: Willing to work in night shift. (2 Way Cab & Shift allowance will be provided) Must have good communication skills. Flexible to work from office (5 days) The candidates should not have any Backlogs (arrears). Interview Process: HR Screening Typing Assessment ( WPM Test Desired score 35 WPM) English Grammar EF SET Test ( 15 min test Desired score 70) L1 with Team Lead L2 with Manager Note: please carry your updated resume and Govt. Id proof and copy of this job posting/Email, 2025 passed out with marksheets & final sem results cleared candidates can apply (Nil Arrears).

Preferred candidate profile Team handling Basic Knowledge of Excel & Presentation Skills Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs. Two wheeler to travel in market Intent to work in a field role Qualification : Any graduation Age less than 34 years. 6 days Working. Petrol Allowance given Separately Function: DTH What you will do: Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets • Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met • Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies • Upselling of products and service packs to customers. Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI • Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives • Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills • Enterprising & Entrepreneurial skills • Leadership and people management skills • Basic computer literacy – MS Office: Excel, Outlook • Appropriate management of escalations • Ensure timely resolutions of issues • Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution • Ability to collaborate and work with large teams • Problem Solving ability Purpose of the Job: An opportunity to be at the frontline of the business and take charge of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations. Implement the “Serve to Sell” to enhance business for DTH. Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353

Job Description: We are hiring Customer Service Executive for a leading MNC in the Telecom domain . The ideal candidate will be responsible for handling inbound and outbound customer queries, resolving complaints, and ensuring high levels of customer satisfaction. To apply, Call/WhatsApp HR Gufran at 8448837992 Key Responsibilities: Handle customer interactions via calls, emails, or chats related to telecom services. Resolve service-related issues efficiently and professionally. Maintain records of customer interactions and follow-ups. Adhere to quality standards and achieve performance targets. Requirements: Graduate with 1-5 years of customer service experience. Excellent communication skills in English. Willingness to work in rotational shifts. Strong problem-solving and interpersonal skills.

Manage and train the business development team Generate leads and cold call a prospective customer Build strong relationships with client Identify and map business strengths & customer needs Exp:2 to 6 years in Field Sales and Marketing In any Sector Required Candidate profile Graduation Complete Ability to achieve the sales target Basic Understanding of BFSI/Products Kindly Contact IJS : Hiral | HR Team Phone/WhatsApp: +91 78610 78425

Job Description : Set clear team goals. Delegate tasks and set deadlines. Oversee day-to-day operation. Monitor team performance & report on metrics. Motivate team members. Suggest & organize team building activities. Control Team attrition. Responsible for Targets to be met. Candidate Profile : Minimum 2 years in Sales/Collection with Call Centre/BPO experience. Sales experience in Credit cards/NBFC/Telecom industry are preferable with excellent team handling capabilities. Must motive the team & achieve the target. Excellent Communication & Convincing Skills.

Job Description : Set clear team goals. Delegate tasks and set deadlines. Oversee day-to-day operation. Monitor team performance & report on metrics. Motivate team members. Suggest & organize team building activities. Control Team attrition. Responsible for Targets to be met. Candidate Profile : Minimum 2 years in Sales/Collection with Call Centre/BPO experience. Sales experience in Credit cards/NBFC/Telecom industry are preferable with excellent team handling capabilities. Must motive the team & achieve the target. Excellent Communication & Convincing Skills.

Job Description : Set clear team goals. Delegate tasks and set deadlines. Oversee day-to-day operation. Monitor team performance & report on metrics. Motivate team members. Suggest & organize team building activities. Control Team attrition. Responsible for Targets to be met. Candidate Profile : Minimum 2 years in Sales/Collection with Call Centre/BPO experience. Sales experience in Credit cards/NBFC/Telecom industry are preferable with excellent team handling capabilities. Must motive the team & achieve the target. Excellent Communication & Convincing Skills.

Job Title: Cost Analyst Purpose: Reporting to the Lead - Finance Business Partner Linear Business, this role is responsible for Direct Cost Management for the Linear Business of CulverMax Entertainment Pvt Ltd (Formerly known as Sony Pictures Networks India). Education: CA / MBA Finance Experience: 2-4 years after Post Graduation Industry Preference: Media & Entertainment, IT/ITES, Telecom. Technology based will be preferred. Location: Mumbai Reporting Relationship: Lead - Finance Business Partner Linear Business Business/Channel/Function: Finance and Accounts Job Description: - Understand the cost of production of a show and develop a good understanding of best in class benchmarks - Liaise with Commercial and business functions to understand and analyse key components / drivers of costs; - Be responsible for cost planning for all direct costs during the planning process - Be responsible for planning and tracking all marketing and sales and distribution costs related to revenue generation - Variance analysis and cost commentary - Cost management - engage with ops team and procurement team to ensure we get the best cost deals - Identify and lead cost optimisation projects to deliver spend efficacy - Pre and Post evaluation of shows / Spends Key Responsibilities: 1. Productivity: Engage with key stakeholders, Identify cost saving opportunity and deliver savings 2. Planning and Management Reporting and Analysis: Input into the forecasting process and periodic reporting of cost elements along with detailed analysis of variance - Ensure no cost overruns and maintain standards of accuracy and periodicity 3. Stakeholder management: Cross functions/department projects to drive efficacy across business and corporate functions 4. Process: Build Pre and Post evaluation mechanism and identify levers for improvement; Critical Competencies: Behavioural Analytical Skills Attention to details Critical Thinking Stakeholder Management Interpersonal Skills and Succinct Communication Cross-Functional Collaboration Technical Proficient with MS office (Excel, PPT) Proficient with PowerBI SAP-ECC knowhow is a must Why join us? CulverMax Entertainment Pvt Ltd (Formerly known as Sony Pictures Networks India) is home to some of India s leading entertainment channels such as SET, SAB, MAX, PAL, PIX, Sony BBC Earth, Yay!, Sony Marathi, Sony SIX, Sony TEN, SONY TEN1, SONY Ten2, SONY TEN3, SONY TEN4, to name a few! Our foray into the OTT space with one of the most promising streaming platforms, Sony LIV brings us one step closer to being a progressive digitally led content powerhouse. Our independent production venture- Studio Next has already made its mark with original content and IPs for TV and Digital Media. But our quest to Go Beyond doesn t end there. Neither does our search to find people who can take us there. We focus on creating an inclusive and equitable workplace where we celebrate diversity with our Bring Your Own Self Philosophy. We strive to remain an Employer of Choice and have been recognized as: - India s Best Companies to Work For 2021 by the Great Place to Work Institute. - 100 Best Companies for Women in India by AVTAR & Seramount for 6 years in a row - UN Women Empowerment Principles Award 2022 for Gender Responsive Marketplace and Community Engagement & Partnership - ET Human Capital Awards 2023 for Excellence in HR Business Partnership & Team Building Engagement - ET Future Skills Awards 2022 for Best Learning Culture in an Organization and Best D&I Learning Initiative. The biggest award of course is the thrill our employees feel when they can Tell Stories Beyond the Ordinary!

Manager- Strategic Partnerships Welcome to Thrillophilia ! 7 Million users come every month to plan their trips on Thrillophilia . We are your one stop solution to book your tours, activities, staycations and much more. Job Overview Identify and bring success to potential partnerships in the vertical you own. Identification and prioritization of partnership opportunities with major national and regional companies including e-commerce businesses, financial services institutions, telecom operators, and more. Build B to B connects in the travel industry globally. Manage all processes in finalizing such partnerships (i.e. lead generation, prospecting, establishing first contact, meetings, contract, integration, and follow up). Have an established and proven professional network throughout the region and sustain this network over time. Job Requirements Minimum 3 years of relevant work experience in B to B sales/partnership/travel domain, with a proven track record of building and implementing such partnerships; Fluent in written and spoken English and Hindi; Excellent knowledge of the travel and/or e-commerce industry; An outstanding relationship builder with an established professional network in the market with a strong ambition to keep expanding this network; Business, marketing, or other relevant (academic) degree; Commercial focus results-oriented and excellent communication & reporting skills; Creative, persistent, and outgoing personality, eager to learn; Proactive, positive, and self-motivated with the ability to work without close supervision; and Willing to travel for frequent business You already reside in India.

Job Designation: Technical Engineer (NOC Support) Location: Bengaluru, India Required experience (in years)- 1 to 3 yrs Responsibilities: Responsible for handling Level 1 analysis, trouble shooting and resolution. Responsible for handling product queries. Operation and Maintenance of system, platform, and interconnects including performing daily checklists and troubleshooting. The network elements include apps server, signalling interfaces, data base server, storage array, Oracle, Sun, HP and other hardware. Handling all the communication related to the assigned customer accounts. Coordinating the issues internally and with outsourced partners, service providers (ISPs, ILD/NLD carriers) and onsite teams. Responsible for maintaining and making available up-to-date contact information, supported product lists, technical information regarding products, troubleshooting information, all known fault handling information and other information of general use. To interface with customer for all CSRs internal and external. CSR handling on a 24/7 service level and to work in any shift. Implement workarounds to limit customer downtime. Subsequently follow-up and ensure implementation of permanent solution. Participate or organize Technical Call Bridge to address technical diagnostics with in collaboration with customers and partners. Maintain all the connectivity and account details from a support perspective to provide efficient support. Ensuring SLAs to better level than customer contract. Educational Qualification: B.E. / B.Tech. , M.E./M. Tech. or M. Sc. in Computer Science / Electronics Engineering / MCA Skill Sets: Experience in Network Operations, troubleshooting customer issues related to wireless technologies Strong Knowledge of GSM, SS7, SCCP and Core Network Operating Systems: Unix, Solaris Excellent troubleshooting skills Strong computer skills are required, with specific experience in HP Unix or Sun Solaris and Windows environment Ability to work in a team environment serving multiple global customers Strong English communication skills and sense of urgency Work Experience: 3 years of experience working as part of a 24X7 NOC team Min 2 years of related mobile telecom network operations environment required.