Tele Service

Gurpreet Singh (Proprietor of Nature consultant)

0 years

2 - 5 Lacs

Bhimavaram Andhra Pradesh India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

Problem Solving Time Management Tele Service Marketing Fresher Customer Service HSC Fresher crm software Multi-tasking Data Entry Attention To Detail Tele Sales Officer Tele Sales Computer Opreter Technical Support Tele Counsellor Telecommunications Knowledge Fresher

Work Mode

On-site

Job Type

Full Time

Job Description

07303998586

Description

The Tele Service position is an entry-level role suitable for freshers looking to start their career in customer service. The role involves providing assistance to customers over the phone, addressing their queries, and ensuring a high level of customer satisfaction.

Responsibilities

Handle customer inquiries and provide information about services and products.
Resolve customer complaints and issues in a timely manner.
Maintain customer records and update information as necessary.
Collaborate with team members to improve service delivery and customer satisfaction.
Follow up with customers to ensure their issues have been resolved satisfactorily.

Skills and Qualifications

Excellent verbal and written communication skills in English and Hindi.
Strong problem-solving skills and the ability to think on your feet.
Basic computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Strong interpersonal skills and the ability to build rapport with customers.

07303998586

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