TechOps Support Engineer

Job Description

About the Role: Grade Level (for internal use): 09 S&P Global - Mobility The Role: TechOps Support Engineer The Team Automotive Insights leverages technology and data science to provide unique insights, forecasts and advisory services spanning every major market and the entire automotive value chainfrom product planning to marketing, sales, and the aftermarket. Technology Operations works collaboratively, both internally and across our customer base, operating in a sharing and learning culture to maintain continuous access to our products. The Impact We are seeking an experienced IT professional to join the Tech Ops support team. The role encompasses building/maintaining IT services to support existing and new product offerings for our Mobility division. Whats in it for you Candidates will work closely with Automotive teams as well as corporate IT teams in a global nature. Key area of focus include exposure to Operating Systems, Web Hosting, Networking, AWS Tools and Operations Support Responsibilities Administer AWS VPC/Applications and Security. Engage with development teams to document and implement best practice (low maintenance) cloud-native solutions. Build and deploy automation processes for Infrastructure as Service. Build and deploy automation processes for installation and patching of third-party software. Plan, build, document, and initiate disaster recovery processes. Interface with Cloud Engineering team for IT design support. Interface with IT Security team and implement security policy. Interface with Operations team to assist with troubleshooting Production Incidents and Requests. Work on initiatives and continuous improvement process around proactive application health monitoring, reporting and technical support. What Were Looking For Minimum 4+ years of work experience in an IT role and being an University Graduate with bachelors degree in computer science, related field, or equivalent experience. Knowledge of Incident management, Problem Management and Change Management. Tech Background with AWS servicesVPC, S3, CloudFront, ALB/NLB, Route 53, CloudWatch, EC2 and AWS Security Center. Hands-on activities with scripting such as Python, Terraform and Bash. In the instance there isnt an existing team, speak about the business instead. About Company Statement: S&P Global delivers essential intelligence that powers decision making. We provide the worlds leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, youll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Mobility turns invaluable insights captured from automotive data to help our clients understand todays market, reach more customers, and shape the future of automotive mobility. About S&P Global Mobility At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow. For more information, visit www.spglobal.com/mobility . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group)