Junior IT Network and System Admin

As an IT professional, you will be responsible for installing, configuring, and maintaining servers, network devices, desktop/laptop systems, and other IT hardware/software components. Monitoring system performance, troubleshooting issues, and ensuring high availability, data integrity, and security compliance are key aspects of this role. You will provide technical support to end-users through ticketing tools, ensuring timely resolution and regular status updates. Coordination with hardware vendors (e.g., Dell, HP, Lenovo) and service providers for technical support, AMC, and procurement will also be part of your responsibilities. Managing the IT asset lifecycle, maintaining accurate inventory records, and ensuring periodic audits are essential tasks. Additionally, you will deploy and update antivirus solutions across the organization and assist in routine data backups, restorations, and user data migrations. Support for MS Office Suite (including Office 365) and Google Workspace (GSuite) applications will be required. You will perform operating system installations via USB or network boot and manage new system deployments efficiently. Efficiently troubleshooting and resolving IT-related incidents to minimize downtime and disruption to operations is crucial. You will handle floor-level IT operations and provide on-site technical support as required. Maintaining proper documentation related to IT assets, incidents, and configurations is an important part of the role. Hands-on experience with monitoring tools, log analysis, and system alerts is preferred, along with strong documentation skills and familiarity with IT policies and procedures. Excellent interpersonal and communication skills are necessary to work effectively with internal teams and external vendors. Being proactive, self-motivated, and able to prioritize tasks while handling multiple issues simultaneously is key to success in this role.,