Technical Account Manager

Company Description Phonon is a pioneer in hosted telecom software technology based in Vadodara. They provide telecom applications such as click-to-call, hosted inbound IVR systems, automated outbound dialer systems, virtual number services, SMS-to-call, and hosted PBXs for leading Indian enterprises. Their innovative voice applications focus on the potential of automated voice and SMS services in sales and customer service life-cycles. Role Description This is a full-time on-site role for a Technical Account Manager at phonon, automating outcomes. The Technical Account Manager will be responsible for managing technical accounts, providing support, troubleshooting issues, and overseeing projects related to telecom software technology. Qualifications Account Management and Sales skills Technical Support and Troubleshooting skills Project Management skills Excellent communication and interpersonal skills Ability to work collaboratively in a team environment Experience in the aviation or banking industry is a plus Show more Show less