About Phonon: Phonon is a leader in CPaaS (Communications Platform as a Service) and CCaaS (Contact Center as a Service) solutions, serving the BFSI, Travel & Aviation sectors. With a mission to deliver tangible business results through seamless automation and intelligent digital communication, we empower businesses with cutting-edge solutions in voice, messaging, and AI-driven customer engagement. Role Overview: We are seeking a Senior Java Engineer with expertise in Java/J2EE, microservices, and cloud technologies to develop and optimize enterprise communication solutions. You will lead a team, ensure high-quality software delivery, and drive technical excellence while working on scalable, high-performance applications. This role offers an exciting opportunity to work with cutting-edge technologies, mentor engineers, and contribute to impactful projects in a fast-paced environment . This is a position with minimum 5-7 years of experience. Freshers or less experience please do not apply. Responsibilities: Application Development: Design, develop, and maintain backend and middleware applications using J2EE, Spring Framework, Spring Security, and Spring Boot. Database Management: Work with MySQL and MongoDB for database design, development, and optimization. VoIP Systems: Develop and maintain VoIP systems using Asterisk, ensuring high availability and scalability. Linux Administration: Utilize Linux for system administration tasks, scripting, and application deployment. AWS Cloud Computing: Implement and manage cloud-based solutions on AWS, including EC2 instances, S3 storage, and API Gateway. API Development: Design and develop APIs for integration with third-party services and internal systems. Scalability and Performance: Design applications to work at scale, ensuring high performance and reliability. Collaboration: Work closely with cross-functional teams, including product managers, QA engineers, and operations teams, to deliver high-quality software solutions. Troubleshooting and Support: Provide technical support and troubleshooting for backend and middleware applications. Qualifications: Experience: Minimum 8 years of experience in software development with a focus on J2EE, Spring Framework, Spring Security, Spring Boot, MySQL, and MongoDB. VoIP Expertise: Hands-on experience with Asterisk and VoIP systems. Linux Proficiency: Strong skills in Linux system administration and scripting. Cloud Computing: Experience with AWS cloud services and API Gateway. Scalability: Proven experience designing and developing applications that work at scale. Education: Bachelor's degree in computer science, Engineering, or a related field, or equivalent practical experience. Technical Skills: J2EE: Proficiency in Java 2 Platform, Enterprise Edition (J2EE). Spring Framework: Extensive experience with Spring Framework, Spring Security, and Spring Boot. Databases: Strong skills in MySQL and MongoDB. VoIP Systems: Expertise in Asterisk and other VoIP technologies. Linux: Proficiency in Linux system administration and scripting. AWS Cloud Computing: Experience with AWS services, including EC2, S3, and API Gateway. API Development: Experience in designing and developing APIs. Scalability and Performance: Skills in designing high-performance, scalable applications. Show more Show less

Looking for profile with 7-10 years experience with CCNA, RHCE and AWS Certification. Company Description Phonon is a pioneer in hosted telecom software technology based in Vadodara, India. Our telecom applications, including click-to-call, hosted inbound IVR systems, automated outbound dialer systems, virtual number services, SMS-to-call, and hosted PBXs, are used by leading enterprises in India. Our focus on SMS and voice applications on mobile phones has led to the development of innovative voice applications supported on our robust hosted software platform. Role Description This is a full-time on-site role for a Lead Technical Support Engineer at phonon, automating outcomes in Vadodara. The Lead Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, utilizing analytical skills, and delivering excellent customer support on a daily basis. Qualifications Technical Support and Troubleshooting skills Analytical Skills Customer Support and Customer Service experience Strong problem-solving abilities Excellent communication skills Ability to work in a fast-paced environment Experience with telecom software technology is a plus Bachelor's degree in Computer Science or related field Show more Show less

Job Title: Front-end Developer (Angular) Job Type: Full-time Experience Level: Mid Level (2+ years) About The Role We are looking for a highly skilled and experienced Front-end Developer to join our dynamic team. We are providing cloud-service for IoT positioning and tracking. The ideal candidate will have a strong background in front-end web development, with a particular focus on Angular and Typescript. You will be responsible for creating user friendly, responsive, high-quality, efficient, and scalable front-end applications, ensuring the best possible performance and user : Design and build advanced web front-end in Angular and TypeScript. Collaborate with cross-functional teams to define, design, and ship new features. Ensure robust and efficient code, optimizing for maximum speed and scalability. Diagnose performance issues, fix bugs, and provide application support. Continuously discover, evaluate, and implement new technologies to maximize development efficiency. Work with outside data sources and APIs. Maintain code quality, organization, and Profile : Bachelors/Masters degree in Computer Science, Engineering, or a related field. Minimum 5 years of experience in front-end development, with substantial work on Angular and TypeScript. Strong understanding of GitLab and Jira for version control and project management. Excellent knowledge in UX design principles and application interface guidelines. Skilled using RESTful API integrations and web-socket connections. Ability to work in a fast-paced, dynamic environment. Excellent problem-solving skills, with the ability to debug and optimize web applications for speed and efficiency. (ref:hirist.tech) Show more Show less

The ideal candidate will be responsible for the technical design and implementation of new products and enhancements. They will work in all phases of the development cycle: concept to implementation. Responsibilities Perform full life-cycle development Adhere to agreed upon delivery schedules Utilize source control, continuous integration, and unit testing best practices Work cross-functionally to define and write code for new features Qualifications Bachelor's degree or equivalent in Computer Science 4-6 years' experience in related area Experience with iOS and Android platforms React, ReactNative, Flutter, Android Native, iOS Native. Show more Show less

The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects, and closing sales. Responsibilities Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Prospect call preparation including company background research and other pertinent lead information Identify customer's buying trends and provide reports to management Enter, update, and maintain CRM information on leads, prospects, and opportunities Qualifications Bachelor's degree or equivalent experience in Business At least 3 - 5 years' of sales experience Excellent written and verbal communication skills Ability to multi-task, organize, and prioritize work Show more Show less

Company Description Phonon is a pioneer in hosted telecom software technology based in Vadodara. They provide telecom applications such as click-to-call, hosted inbound IVR systems, automated outbound dialer systems, virtual number services, SMS-to-call, and hosted PBXs for leading Indian enterprises. Their innovative voice applications focus on the potential of automated voice and SMS services in sales and customer service life-cycles. Role Description This is a full-time on-site role for a Technical Account Manager at phonon, automating outcomes. The Technical Account Manager will be responsible for managing technical accounts, providing support, troubleshooting issues, and overseeing projects related to telecom software technology. Qualifications Account Management and Sales skills Technical Support and Troubleshooting skills Project Management skills Excellent communication and interpersonal skills Ability to work collaboratively in a team environment Experience in the aviation or banking industry is a plus Show more Show less

Job Title : SecOps Engineer. Location : Vadodara, India (Onsite). Employment Type : Full-Time. Experience : 3-7 Years. About Phonon Communications Pvt Ltd Phonon is a leader in CPaaS (Communications Platform as a Service) and CCaaS (Contact Center as a Service) solutions, serving the BFSI, Travel & Aviation sectors. With a mission to deliver tangible business results through seamless automation and intelligent digital communication, we empower businesses with cutting-edge solutions in voice, messaging, and AI-driven customer engagement. As part of our commitment to security and operational excellence, we are looking for a SecOps Engineer to strengthen our cloud security, compliance, and threat management capabilities. Role Overview As a SecOps Engineer, you will be responsible for ensuring the security, compliance, and operational resilience of our AWS cloud infrastructure and IT systems. You will work closely with our DevOps, IT, and security teams to identify risks, mitigate vulnerabilities, and automate security processes while ensuring compliance with industry standards. Key Responsibilities Security Operations & Compliance : Implement and maintain AWS security best practices, including IAM, Security Groups, KMS, WAF, and GuardDuty. Monitor, detect, and respond to security incidents using SIEM tools and AWS Security Hub. Conduct regular vulnerability assessments and penetration testing to identify and mitigate risks. Ensure compliance with industry standards (ISO 27001, SOC 2, GDPR, NIST, and CIS benchmarks). Manage security logs, alerts, and events using AWS CloudTrail, CloudWatch, and OpenSearch. Infrastructure & Cloud Security Design and enforce secure cloud architectures aligned with AWS Well-Architected Framework. Secure AWS services such as EC2, S3, RDS, Lambda, and Kubernetes (EKS) against threats. Automate security configurations using Terraform, CloudFormation, or AWS CDK. Implement network security controls, including VPC segmentation, VPNs, and firewalls. Incident Response & Threat Management Develop and execute Incident Response (IR) plans for security breaches and cyber threats. Investigate security anomalies, conduct forensic analysis, and implement mitigation strategies. Work with IT and DevOps teams to apply security patches and system updates promptly. DevSecOps & Automation Integrate security tools within CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI). Automate security scanning using SAST, DAST, SCA tools and infrastructure monitoring solutions. Implement container security solutions (Falco, Aqua Security, AWS Inspector) for Kubernetes workloads. Identity & Access Management (IAM) Implement Role-Based Access Control (RBAC) and Principle of Least Privilege (PoLP) policies. Manage identity, authentication, and authorization using AWS IAM, SSO, and MFA. Monitor and manage API keys, privileged access, and session controls. Required Skills & Experience 3-7 years of experience in Security Operations (SecOps), Cloud Security, or DevSecOps. Strong knowledge of AWS security services (IAM, Security Hub, GuardDuty, WAF, Shield). Proficiency in Linux, shell scripting, Python, or PowerShell for security automation. Experience with SIEM tools (Splunk, ELK Stack, AWS OpenSearch, or equivalent). Hands-on expertise in network security, firewalls, IDS/IPS, and VPNs. Experience with container security (Docker, Kubernetes, EKS, Istio). Familiarity with security compliance frameworks (ISO 27001, SOC 2, NIST, GDPR, PCI-DSS). Understanding of DevSecOps principles and security-as-code methodologies. Preferred (Good To Have) Certifications : AWS Security Specialty, CISSP, CISM, CEH, or CISA. Knowledge of zero-trust architecture and secure coding practices. Experience with Threat Intelligence Platforms (TIPs) and automated threat remediation (ref:hirist.tech)

About The Role We are looking for a skilled and experienced Java Developer with strong expertise in Spring Frameworks to join our backend engineering team. You will be responsible for building and maintaining scalable, secure, and high-performance server-side applications using the Spring ecosystem, including Spring Boot, Spring MVC, Spring Security, Spring Data JPA, and Spring Cloud. Key Responsibilities Design and develop Java-based backend services using Spring Boot and other Spring modules. Implement RESTful APIs, microservices, and business logic with clean and modular code. Optimize performance and scalability of server-side applications. Participate in system design discussions and contribute to architecture decisions. Develop scalable and maintainable components using object-oriented and functional programming principles. Implement design patterns and ensure adherence to SOLID principles. Work with SQL (MySQL, PostgreSQL, Oracle) and NoSQL (MongoDB, Redis) databases. Use Spring Data JPA, Hibernate for ORM, and handle complex data relationships and queries. Write and maintain unit tests, integration tests, and mock-based testing. Use tools like JUnit, Mockito, and TestNG to ensure code quality. Collaborate with DevOps for CI/CD pipeline integration, using tools like Jenkins, Git, Docker. Troubleshoot production issues and improve observability using logs and monitoring tools (e.g., ELK stack, Prometheus, Grafana). Required Skills & Experience Technical Skills : 5-7 years of experience in Java application development. Proficient in REST API development, JSON, HTTP protocols. Solid understanding of multithreading, collections, exception handling, and JVM internals. Familiarity with Kafka, RabbitMQ, or other messaging systems. Experience with cloud platforms like AWS, GCP, or Azure. Containerization using Docker, orchestration with Kubernetes is a plus. Knowledge of API documentation tools like Swagger/OpenAPI. (ref:hirist.tech)

Role Description As a Presales Specialist, you will be a critical link between our sales and technical teams. You will work closely with clients to understand their needs, develop compelling solution proposals, and deliver impactful product demonstrations. Your ability to translate complex technical concepts into clear and concise language will be essential in helping clients understand the value of our CPaaS and CCaaS offerings. Responsibilities Conduct thorough discovery sessions with clients to understand their business requirements and technical challenges. Design and propose tailored CPaaS and CCaaS solutions that align with client needs and drive business outcomes. Develop and deliver compelling presentations and demonstrations of our products and services. Build and maintain strong relationships with clients throughout the sales cycle. Develop technical prototypes and proof-of-concepts (POCs) to demonstrate the feasibility and value of our solutions. Collaborate with product and engineering teams to ensure seamless integration and delivery of solutions. Track project progress and ensure timely completion of deliverables. Provide technical guidance and support to clients during the implementation process. Simplify complex technical concepts and communicate them effectively to both technical and non-technical audiences. Develop and deliver training materials and workshops for clients and internal teams. Create impactful presentations, proposals, and technical documentation. Identify opportunities to expand product adoption and drive revenue growth through upsell and cross-sell initiatives. Provide recommendations for additional products and services that can enhance client solutions. Stay up-to-date with industry trends and emerging technologies to identify new opportunities. Lead the development and submission of responses to Requests for Proposals (RFPs) and Requests for Information (RFIs). Ensure timely and accurate completion of technical documentation and proposals. Collaborate with sales, marketing, and product teams to develop effective sales strategies and materials. Provide technical expertise and support to internal teams. Contribute to the development of best practices and knowledge sharing within the organization. Experience What You Bring : 3+ years of experience in presales, solutioning, or technical sales, preferably in the Telecom, SIP/VoIP, or Cloud industries. Hands-on experience with IVR, Contact Centers, Call Center Software, or Outbound Dialers. Experience in BFSI and Telecom sectors is highly desirable. Technical Skills Solid understanding of CPaaS and CCaaS platforms and technologies. Strong knowledge of AWS, Azure, Google Cloud, SIP, WebRTC, APIs, and messaging technologies. Ability to develop technical prototypes and POCs. Soft Skills Excellent presentation, communication, and negotiation skills. Ability to influence decisions with technical and business stakeholders. Strong problem-solving and analytical skills. Customer-focused and results-oriented. Ability to work independently and as part of a team (ref:hirist.tech)

Job Summary We are seeking an experienced Technical Lead to guide our engineering team in designing, developing, and delivering high-quality software solutions. The Technical Lead will be responsible for providing technical direction, mentoring developers, and ensuring best practices in coding, architecture, and project delivery. This role requires a strong blend of leadership, technical expertise, and excellent communication skills. Key Responsibilities Lead the design and development of scalable, maintainable, and robust software solutions. Collaborate with product managers, architects, and other stakeholders to translate business -requirements into technical specifications. Mentor and guide a team of software engineers to foster technical excellence and professional growth. Conduct code reviews to ensure code quality, security, and adherence to best practices. Define and enforce coding standards, development processes, and architectural guidelines. Identify and resolve technical challenges and bottlenecks throughout the software development lifecycle. Plan and estimate development tasks, and track project progress to ensure timely delivery. Stay current with emerging technologies and industry trends to drive innovation. Facilitate effective communication and collaboration within the team and across departments. Participate in recruitment, onboarding, and team building activities. Required Qualifications Bachelor's or Master's degree in Computer Science, Engineering, or related field. 4+ years of software development experience, with at least 2 years in a leadership or technical lead role. Strong proficiency in one or more programming languages relevant to the company's tech stack (e., Java, Python, JavaScript, C#, etc.) Solid understanding of software design patterns, architecture principles, and best practices. Experience with Agile methodologies and tools (Scrum, Kanban, JIRA, etc. Proven ability to lead and mentor a team of developers. Excellent problem-solving, analytical, and organizational skills. Strong communication skills with the ability to articulate complex technical concepts to non-technical stakeholders (ref:hirist.tech)

Job Responsibilities Defining quality standards and metrics for the current project/product. Working with all stake holders to ensure that the quality metrics is reviewed, closed and agreed upon. Make the QA team aware of the Quality matrix and resolve all the queries. Create a list of milestones and checkpoints and set measurable criteria to check the quality on timely basis. Defining processes for test plan and several phases of testing cycle. Planning and scheduling several milestones and tasks like alpha and beta testing. Ensuring all development tasks meet quality criteria through test planning, test execution, quality assurance and issue tracking. Work closely on the deadlines of the project Lead the team is focusing on automation along with manual testing. Keep raising the bar and standards of all the quality processes with every project. Set processes for test plan reviews and ensure that that test plans get reviewed by all stakeholders. Review test strategies and see that all the various kinds of testing like unit, functional, performance, stress, acceptance etc. are getting covered. Setting up goals and objectives for QA Engineer Desirable Attributes Hands on in Automation, API and Manual testing in Web and Mobile platforms Pro-active in managing test dependencies, coordinating test coverage and execution. Defining and advising on test scope, approach, risks and assumptions across DevOps and agile testing. Proven track record of strategizing and evolving testing strategies. Must have managed the roadmap for web and mobile products (Android/iOS) products. Proven problem solving and analytical skills Participating in the entire lifecycle of projects from requirement gathering to UAT sign- off Defining and monitoring productivity and efficiency of the testing teams through appropriate metrics. Proven experience in managing and facilitating the mix of internal teams and external vendors as a part of product buildout. Strong team building and people management skills are a must. (ref:hirist.tech)

About Us Phonon is a customer engagement automation platform powering intelligent communications for some of the largest enterprises across BFSI, Travel, and Utilities. With our next-gen platforms like 22North (for travel), we are now expanding into Southeast Asia and MENA with proven solutions and strong domain expertise. Role Overview We’re seeking a proactive, mature and driven Key Account and Regional Sales Manager to lead sales expansion in Southeast Asia and the Middle East/North Africa regions. This role blends strategic key account management with international business development responsibilities and directly drives new revenue. Key ResponsibilitiesKey Account Management Own and manage relationships with strategic accounts (existing and new) across BFSI, Travel, and Utilities. Act as a trusted advisor to key stakeholders; understand business needs and align our solutions accordingly. Drive account expansion through upsells, cross-sells, and long-term engagement. International Sales – SEA & MENA Identify and pursue high-value enterprise opportunities in SEA & MENA. Represent the company at industry forums, client meetings, and pre-sales discussions in the region. Own the complete sales lifecycle — from lead qualification, proposal building, commercial negotiations to order closure. Sales Proposals & RFP Management Respond to RFPs and RFIs with high-quality, timely and compelling proposals. Collaborate with product, engineering, and legal teams to deliver winning bids. Lead presentations, demos and solution walkthroughs for large customers and partners. Requirements 10-15 years of B2B/Enterprise sales or account management experience, preferably in SaaS, CPaaS, or digital platforms. Demonstrated ability to manage complex deals and strategic accounts independently. Prior experience selling into SEA and/or MENA geographies is strongly preferred. Excellent communication, negotiation and stakeholder management skills. Comfortable working cross-functionally with product, engineering, and operations. Willingness to travel for key meetings (approx. 20–30% international travel, if needed). Bonus if you have Experience in BFSI, Aviation, Utilities or Government segments. Familiarity with sales tools (HubSpot, Zoho CRM, etc.) Multilingual abilities (e.g. Arabic, Bahasa) are a plus. What We Offer Opportunity to drive strategic business in high-growth international markets. High ownership and visibility across leadership and client-facing roles. A performance-driven environment that values integrity, initiative, and innovation.

About Us Phonon is a customer engagement automation platform powering intelligent communications for some of the largest enterprises across BFSI, Travel, and Utilities. With our next-gen platforms like 22North (for travel), we are now expanding into Southeast Asia and MENA with proven solutions and strong domain expertise. Role Overview We’re seeking a proactive, mature and driven Key Account and Regional Sales Manager to lead sales expansion in Southeast Asia and the Middle East/North Africa regions. This role blends strategic key account management with international business development responsibilities and directly drives new revenue. Key ResponsibilitiesKey Account Management Own and manage relationships with strategic accounts (existing and new) across BFSI, Travel, and Utilities. Act as a trusted advisor to key stakeholders; understand business needs and align our solutions accordingly. Drive account expansion through upsells, cross-sells, and long-term engagement. International Sales – SEA & MENA Identify and pursue high-value enterprise opportunities in SEA & MENA. Represent the company at industry forums, client meetings, and pre-sales discussions in the region. Own the complete sales lifecycle — from lead qualification, proposal building, commercial negotiations to order closure. Sales Proposals & RFP Management Respond to RFPs and RFIs with high-quality, timely and compelling proposals. Collaborate with product, engineering, and legal teams to deliver winning bids. Lead presentations, demos and solution walkthroughs for large customers and partners. Requirements 10-15 years of B2B/Enterprise sales or account management experience, preferably in SaaS, CPaaS, or digital platforms. Demonstrated ability to manage complex deals and strategic accounts independently. Prior experience selling into SEA and/or MENA geographies is strongly preferred. Excellent communication, negotiation and stakeholder management skills. Comfortable working cross-functionally with product, engineering, and operations. Willingness to travel for key meetings (approx. 20–30% international travel, if needed). Bonus if you have Experience in BFSI, Aviation, Utilities or Government segments. Familiarity with sales tools (HubSpot, Zoho CRM, etc.) Multilingual abilities (e.g. Arabic, Bahasa) are a plus. What We Offer Opportunity to drive strategic business in high-growth international markets. High ownership and visibility across leadership and client-facing roles. A performance-driven environment that values integrity, initiative, and innovation.

About Us Phonon is a customer engagement automation platform powering intelligent communications for some of the largest enterprises across BFSI, Travel, and Utilities. With our next-gen platforms like 22North (for travel), we are now expanding into Southeast Asia and MENA with proven solutions and strong domain expertise. Role Overview We’re seeking a proactive, mature and driven International Sales & Client Success Manager to lead sales expansion in Southeast Asia and the Middle East/North Africa regions. This role blends strategic key account management with international business development responsibilities and directly drives new revenue. Key Responsibilities Key Account Management Own and manage relationships with strategic accounts (existing and new) across BFSI, Travel, and Utilities. Act as a trusted advisor to key stakeholders; understand business needs and align our solutions accordingly. Drive account expansion through upsells, cross-sells, and long-term engagement. International Sales – SEA & MENA Identify and pursue high-value enterprise opportunities in SEA & MENA. Represent the company at industry forums, client meetings, and pre-sales discussions in the region. Own the complete sales lifecycle — from lead qualification, proposal building, commercial negotiations to order closure. Sales Proposals & RFP Management Respond to RFPs and RFIs with high-quality, timely and compelling proposals. Collaborate with product, engineering, and legal teams to deliver winning bids. Lead presentations, demos and solution walkthroughs for large customers and partners. Requirements 10-15 years of B2B/Enterprise sales or account management experience, preferably in SaaS, CPaaS, or digital platforms. Demonstrated ability to manage complex deals and strategic accounts independently. Prior experience selling into SEA and/or MENA geographies is strongly preferred. Excellent communication, negotiation and stakeholder management skills. Comfortable working cross-functionally with product, engineering, and operations. Willingness to travel for key meetings (approx. 20–30% international travel, if needed). Bonus if you have Experience in BFSI, Aviation, Utilities or Government segments. Familiarity with sales tools (HubSpot, Zoho CRM, etc.) Multilingual abilities (e.g. Arabic, Bahasa) are a plus. What We Offer Opportunity to drive strategic business in high-growth international markets. High ownership and visibility across leadership and client-facing roles. A performance-driven environment that values integrity, initiative, and innovation.

Python Backend Developer Experience : 1-3 years of experience Location : Gurugram Job Responsibilities Develop, test, and maintain scalable Python applications. Write reusable, testable, and efficient code. Design and implement low-latency, high-availability, and performant applications. Collaborate with cross-functional teams to define, design, and ship new features. Debug and resolve software defects and issues. Participate in code reviews and contribute to best practices and coding standards. Stay updated with the latest industry trends and technologies to ensure continuous improvement. Develop, test, and maintain Python applications, scripts, and services. Write efficient SQL queries for integration with databases (e.g., MySQL, PostgreSQL, etc.). Ensure proper documentation and adherence to coding standards. Coordinating with development teams to determine application requirements. Integrating user-facing elements using server-side logic. Required Skills Strong proficiency in Python and familiarity with its ecosystem (frameworks, libraries, etc.). Experience with web frameworks like Django or Flask. Knowledge of object-relational mapping (ORM). Experience with RESTful APIs and web services. Familiarity with version control systems, such as Git. Basic understanding of cloud platforms (AWS, Azure, Google Cloud) is a plus. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Excellent verbal and written communication skills. (ref:hirist.tech)