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1.0 - 5.0 years
3 - 4 Lacs
Gurugram
Work from Office
Hi, Hiring for Technical Customer Service Voice Process Grad./UG with 1Yr of Technical customer service Salary upto 34k in hand 5 days working 2 roster off/ 24*7 Shifts Cabs & Cab allowances Immediate joiners only Call&WhatsApp Lakshita 8595954721 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts. Candidates must be an immediate joiner.
Posted 1 month ago
4.0 - 9.0 years
4 - 9 Lacs
Hyderabad
Work from Office
BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 1 month ago
0.0 - 3.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Technical Support Engineer, Bengaluru (0-3 years experience can apply) LOOKING ONLY FOR IMMEDIATE JOINERS - CTC: 4.6 - 5.8 LPA ( Depending Upon Last 30% Hike ) - B.Tech/BCA/B.E/ B.Sc Comp Sc. Freshers can also apply - Excellent English communication skills mandate (both verbal and written) - 24*7 shift Interested: Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Gurugram
Work from Office
Hey Guys ! Call or What's App Sourabh Now @ 9779924404 We Are Hiring Customer Support Specialists Job Location is Chandigarh , Mohali, Gurugram Must have Good English Communication Skills CTC 15-32 K / M Immediate Joining Rotational Shifts Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth Perks and benefits Salary is in range of 15 K to 32 K / Month For CSR
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
bikaner, rajasthan
On-site
As a Software Support Associate at Studybase, you will play a crucial role in providing technical assistance to our customers. Your main responsibilities will include creating reports, designing training materials, and handling customer inquiries through various channels such as phone, email, and online chat. It will be your duty to assess customer requirements accurately and deliver timely reports while ensuring customer satisfaction. Your primary responsibilities will include troubleshooting technical issues, recommending solutions, managing customer accounts, and responding to inquiries promptly. Collaboration with the support team is essential to maintain high levels of customer service. Additionally, your proficiency in English and Hindi communication skills will be pivotal in delivering exceptional support to our clients. To excel in this role, you should possess a basic understanding of Computer Applications and software. Knowledge of software applications will be advantageous. The ideal candidate will hold a BCA qualification and have at least 1 year of relevant work experience. This is a full-time and permanent position with day shifts at our in-person work location. In this role, you will be eligible for benefits such as Provident Fund. If you are looking to leverage your technical skills and customer service expertise in a dynamic environment, then this position is perfect for you. Join our team at Studybase and make a meaningful impact through your software support capabilities.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Product Support Executive at Digital Harbor, Inc., located in Bangalore, you will play a crucial role in the beta rollout phase of our innovative product. Your main responsibility will be to serve as the primary point of contact for internal users reporting bugs and tracking issues. By ensuring clear and detailed bug reports in JIRA, you will contribute to maintaining the organization and responsiveness of our product team as we strive towards a stable release. Your key responsibilities will include logging all product issues and bugs reported during the beta phase, following up with users for additional information or verification of fixes, organizing and prioritizing reported issues based on their urgency and impact, collaborating closely with the product manager, project manager, developers, and QAs for clarity and timely resolution, providing accurate status updates on all logged tickets, and sharing periodic summaries of issue trends to facilitate continuous improvement. To excel in this role, you should possess 2 to 3 years of experience in product support, QA, or tech support roles, be proficient with bug-tracking tools like JIRA, exhibit strong communication and documentation skills, have a detail-oriented and process-driven mindset, feel comfortable working in a fast-paced product development environment, and be based in Bangalore with a willingness to work from our office. While not mandatory, it would be advantageous to have experience with internal beta programs or early-stage product testing, as well as familiarity with collaboration tools such as Slack, Confluence, or Notion. Join us at Digital Harbor to be part of a forward-thinking team dedicated to transforming enterprises through cutting-edge technology and innovative solutions.,
Posted 1 month ago
1.0 - 6.0 years
4 - 6 Lacs
Pune
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Monika 7869365175 *Kanak 8982889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.
Posted 1 month ago
1.0 - 6.0 years
4 - 6 Lacs
Hyderabad
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your telephonic interviews scheduled kindly call/Whatsaap *Surbhi 7880292299 *Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
punjab
On-site
You are being sought after to join our team as a Tier 1 Technical Support Agent based in Mohali. Your primary responsibility will be to address initial support queries from users in the US regarding internet, operating systems, and application concerns. Your role will involve providing solutions at the first level or escalating more complex issues to Tier 2 support. Additionally, you will be required to update case logs, offer estimated resolution times, and suggest standard support plans to the users. Ideally, you should possess excellent communication skills and have prior experience in technical support or BPO environments. This will enable you to effectively handle calls and ensure a seamless support experience for our users. The position is full-time and permanent, with a fixed night shift schedule. If you are passionate about providing technical assistance and are willing to work in-person, we look forward to having you on board.,
Posted 1 month ago
1.0 - 4.0 years
2 - 3 Lacs
Pune, Bengaluru
Work from Office
Role- Senior Technical Support Executive Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC- Up to 4 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US For more info contact HR Haider - 9256424833
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
maharashtra
On-site
As a part of India's Largest Tech-Enabled Celebrity Engagement Platform, you will play a crucial role in office coordination and maintenance. This includes overseeing office facilities such as water, AC, electricity, and furniture, as well as ensuring cleanliness. You will be responsible for communicating with vendors like cleaners and electricians to ensure timely services and coordinate with the building/society management on security and maintenance issues. In your role, you will have the opportunity to directly engage with the founders, assisting in office needs, meeting schedules, and travel arrangements. Additionally, you will provide basic IT support for laptops, phones, and internet, and maintain office tech equipment to ensure smooth operations. Managing inventory, ordering supplies, and tracking deliveries will be part of your responsibilities for stationery and supplies management. You will also oversee document printing, coordinate for meetings, and ensure the functionality of printers/copiers. Allocating and tracking office assets such as laptops, phones, and chargers, while maintaining accurate records, will be crucial for efficient operations. You will be responsible for booking travel arrangements including flights, trains, and hotels, and coordinating with agencies for bookings. Managing employee ID card allocation and office access will also fall under your purview. Additionally, you will handle vendor invoice coordination, track office-related expenses, manage petty cash, and assist in reporting. Coordinating logistics and courier services, managing deliveries, coordinating with couriers such as We Fast and Porter, and tracking office packages will be essential tasks. You will also be responsible for creating a reimbursement folder each month, checking proof, and calculations, as well as assisting in the interview process by providing candidates with interview forms. If you are someone who thrives in dynamic environments and wants to be part of a game-changing platform revolutionizing the celebrity engagement industry, Tring is the place for you. Join us to work alongside a vibrant team, collaborate with renowned brands and personalities, and shape the future of marketing with direct access to A-list celebrities.,
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
You are invited to join Adeeba E-Services Pvt. Ltd., an International Contact Center operating in India and the US, providing exceptional telemarketing services to offshore consumers and business entities since 2014. The company's foundation is built on a commitment to high customer satisfaction, unparalleled services, and robust support functions. We prioritize trust, accountability, and reliability in our products and technical services, leading to enhanced performance of our team and increased productivity through continuous research and development efforts. Our goal is to offer comprehensive IT-enabled support systems to our customers, ensuring consistent service delivery. We are currently seeking individuals for the position of Inbound Technical Support Associate for the US Shift. As a Tech Support Associate at our rapidly growing company, you will have the opportunity to work in a dynamic environment with excellent benefits and career advancement prospects. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers - Diagnosing technical problems and providing customers with the best solutions - Offering technical support plans and relevant software to customers **Candidate Profile:** - Minimum 6 months to 1 year of outbound tech support experience - Proficiency in closing calls independently - Strong persuasion and sales skills - Familiarity with BLUE SCREEN ERRORS and POP UP CALLS - Experience in troubleshooting technical issues with computers, printers, broadband, routers, emails, Mac, iPhone, and iPad **Salary and Shift Details:** - Salary: Rs. 15,000-22,000/month (fixed) + Lucrative Incentives - Shift: US Shift **Benefits and Facilities:** - Fixed Salary credited on the 1st of every month + Generous Incentives - 24 leaves per year + Compensatory offs + Birthday leaves - Daily/Monthly Incentives - Spot Incentives - No Shift Timings Extension - Medical Benefits - Salary is negotiable for the right candidate - Working Days: 6 days a week If you meet the above requirements and are interested in this opportunity, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be handled confidentially in accordance with EEO guidelines.,
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Pune
Work from Office
Required skill set Graduate, undergraduate with minimum of 1 year of experience into technical Support Senior Advisor Technical Support NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of International BPO On Papers (Mandate) Minimum 12 Months Tech Support. CTC Up to 8LPA( Depending Upon Last 25 % - 35 % Hike ) Top Most MNC in Pune Opportunity to work in a fast-paced, international work environment Excellent communication skills in English (both verbal and written) Willingness to work in rotational shifts and on rotational offs Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 1 month ago
0.0 - 5.0 years
1 - 5 Lacs
Noida, Gwalior, New Delhi
Work from Office
Top MNC BPS is hiring for International Voice Non-Voice Blended Process. Candidate Must be Super excellent in English Communication. CTC - Upto 4LPA to 6LPA Rotational Shift with 5 Working Days Call / WhatsApp- 7290845078, 8882138273, 9147047908
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
west bengal
On-site
You are invited to join Adeeba E-Services Pvt. Ltd. as a Tech Support Associate for the Inbound Technical Support Process during US Shifts. This is an immediate hiring opportunity that provides a chance to work in a dynamic environment with numerous growth prospects and attractive benefits. As a Tech Support Associate, your primary responsibilities will involve addressing inbound calls related to printer, router, and antivirus issues raised by customers. Your role will include diagnosing the problems effectively and suggesting suitable solutions to the customers. Additionally, you will be responsible for offering technical support plans and relevant software to enhance customer experience. To excel in this role, you should have a minimum of 6 months to 1 year of experience in Outbound Tech Support. It is essential that you possess the ability to independently resolve customer queries and successfully close calls. Strong persuasive and sales skills are also required to effectively communicate with customers and promote technical support plans. The compensation for this position ranges from Rs. 15,000 to Rs. 22,000 per month (fixed) along with substantial incentives. The working shift is aligned with the US timings. At Adeeba E-Services Pvt. Ltd., we offer numerous benefits and facilities to our employees. These include fixed salary disbursement on the 1st of every month, generous incentives on a daily and monthly basis, immediate spot incentives, a comprehensive leave policy with 24 leaves in a year, as well as comp offs and birthday leaves. We ensure strict adherence to shift timings without any extensions and provide medical benefits to all employees. The salary package is negotiable based on the candidate's suitability for the role. If you are seeking a challenging yet rewarding career opportunity in the field of technical support, Adeeba E-Services Pvt. Ltd. is the place for you. Join us and be a part of a supportive team environment that values your contributions and offers continuous growth opportunities. For further details and to apply for this position, please contact Priyanka (HR) at 9804149788. Rest assured, all your personal information will be handled with utmost confidentiality in compliance with EEO guidelines.,
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
chennai, tamil nadu
On-site
As a senior retail manager and Office Admin with a minimum of 10 years of retail grocery management experience in India, you will be responsible for a wide range of tasks to support the CEO and ensure the smooth operation of the organization. Your role will involve managing the CEO's schedule, handling email communications, making travel arrangements, and providing tech support for meetings and conferences. Additionally, you will be expected to prepare meeting agendas, design presentations, and provide personal support as needed. To excel in this role, you must have at least 5 years of Senior Executive Assistant experience, preferably in consultancy, financial services, or international relations sectors. Exceptional attention to detail, the ability to work under pressure, and strong communication skills are essential. You should also be flexible to provide support outside of core working hours and possess the resilience and confidence to drive cultural and behavioral change within the organization. Fluency in English, Hindi, and Tamil is preferred, along with good knowledge of sourcing products globally and proficiency in computer and accounting skills. A valid driving license and willingness to relocate to the UK are required. The ideal candidate will be below 45 years of age and demonstrate professionalism, agility, and a proactive attitude towards their work. In return, you will receive a competitive salary and benefits package, including cell phone reimbursement, commuter assistance, food provision, health insurance, and internet reimbursement. The job offers full-time, permanent employment with day, rotational, and UK shifts. Performance bonuses are also available based on your contributions to the organization. If you meet the qualifications and are ready to take on this challenging yet rewarding role, we invite you to apply and join our team in London, UK.,
Posted 1 month ago
1.0 - 6.0 years
4 - 8 Lacs
Pune
Work from Office
Senior Advisor Technical Support Only Graduates Can Apply NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS (Not More than 1 Week of Notice Will Work) 1 Yr of Tech Support International BPO On Papers (Mandate) Minimum 12 Months Exp as a Technical Support International Voice Mandatory . CTC Up to 8LPA( Depending Upon Last 25 % - 35 % Hike ) Top Most MNC in Pune Opportunity to work in a fast-paced, international work environment Excellent communication skills in English (both verbal and written) Willingness to work in rotational shifts and on rotational offs Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
coimbatore, tamil nadu
On-site
You will be part of a dynamic and youthful team of technical and marketing professionals known for their energy, creativity, and fun approach. Bringing a touch of glamour to every project, our commitment to quality service sets us apart from the rest. Your role involves efficiently implementing products within specified timelines by understanding the customer's architecture and environment. You will create project plans for each customer, outlining tasks for the customized product installation. Monitoring key deliverables, ensuring project milestones are met, and providing training to customers and channel partners are essential responsibilities. Additionally, you will evaluate customer needs, suggest upgrades, and produce user-friendly documentation and training materials. To excel in this role, you should have 1-2 years of experience in Implementation, Technical Sales, Pre-Sales, Post-sales, or Tech Support in Cyber Security, Enterprise Software, Security, Cloud, or SaaS-based companies. A solid understanding of IT Infrastructure Management, Information Security, network, and system security is required. Proficiency in administering Unix/Linux, Windows, Mac systems, and Virtualization, along with strong analytical, problem-solving, and communication skills, is essential. Prior experience as an Implementation Engineer is preferred. Qualifications include a Bachelor's degree in Computer Science, Engineering, or a related field, proficiency in software implementation, integration, and knowledge of programming languages like React JS, Node JS, or Python. Excellent communication, interpersonal skills, attention to detail, and a customer-centric approach are crucial. Experience in customer support or client-facing roles is advantageous. This is a full-time position based in Coimbatore, Tamil Nadu. The ability to commute or relocate to the location is preferred. A positive attitude, perseverance, and willingness to travel up to 25% are desired attributes. If you enjoy working independently and as part of a team, possess strong problem-solving abilities, and are committed to delivering high-quality work, we encourage you to apply.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
As a Content Writing Intern utilizing Artificial Intelligence at The GAO Group, a leading supplier of advanced electronics and network products for engineers worldwide, you will have the opportunity to observe and learn about the integration of AI-powered solutions into the tech support operations. Your main responsibilities will include writing content using AI, participating in discussions and research related to AI for tech support, and contributing to the development of training materials for AI. To qualify for this internship, you should be currently pursuing a degree in Tech or a related field. Strong communication and interpersonal skills are essential, along with a detail-oriented approach and the ability to multitask in a fast-paced environment. An eagerness to learn and collaborate within a team setting is highly valued. Proficiency in the Microsoft Office suite, including Excel, Word, and PowerPoint, is also required. Benefits of this internship include gaining real-world work experience at a reputable high-tech company, acquiring practical knowledge, work ethics, and team spirit, receiving three certificates upon completion, and the flexibility of remote work, enhancing your employability and competitiveness in the job market. Join us at The GAO Group and embark on a rewarding internship experience that will broaden your skills and knowledge in the exciting field of AI content writing.,
Posted 1 month ago
5.0 - 7.0 years
8 - 10 Lacs
Bengaluru
Hybrid
Greetings from Synamedia!!!! Experience Required: 5+ years in IT support roles Familiarity with ticketing systems, email, phone, and chat-based support Exposure to multinational environments Support Responsibilities: Second-level IT support for internal users globally Troubleshooting issues on: Windows & Mac laptops/desktops Servers, printers, and video conferencing equipment Hardware diagnostics Support for Microsoft Office 365 24/7 shift model (must be open to shift-based work) Mandatory Tech Skills: Azure Active Directory JAMF Intune Key Responsibilities Technical Support Installation & Troubleshooting: Hardware, software, and network issues Escalation Management: Ensure ticket documentation and resolution System Maintenance: Updates, patching, performance optimization Incident & Knowledge Management Incident Handling: Documenting, resolving, and collaborating with teams Knowledge Sharing: Contributing to internal documentation and peer training Communication & Collaboration Maintain clear communication with end-users Work closely with cross-functional IT teams Specialized Duties Network support Application-specific support Scripting and task automation Basic system administration Security best practices Required Technical Skills Personal Attributes Strong customer-first mindset Excellent communication and listening skills Receptive to critical feedback
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Pune
Work from Office
Job description Job Title: Technical Support Executive Location: Pune Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Freshers are welcome OR up to 1 year of tech support experience preferred Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Pune
Work from Office
Job description Job Title: Technical Support Executive Location: Pune Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Freshers are welcome or up to 1 year of tech support experience preferred Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 1 month ago
1.0 - 6.0 years
4 - 6 Lacs
Hyderabad
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.
Posted 1 month ago
1.0 - 6.0 years
4 - 6 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad and bangalore *Kindly note this a work from office role with job location in Hyderabad and Bangalore Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Khushi 7869457739 *Kanak 8982889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.
Posted 1 month ago
1.0 - 6.0 years
4 - 4 Lacs
Chennai
Work from Office
Hi, We are conducting walk-in interviews for experienced customer support professionals for UK shifts as Quality Analyst. Experience - 1 yr & above (only from customer support background from international customer service background only) Salary - 4 lakhs per annum to 4.4 lakhs per annum Work from office only Shift timings - 1.30pm to 10.30pm / 2.30pm to 11.30pm Should be able to join immediately 5 days working in a week and saturday and sunday fixed off Free cab facility provided for pick and drop(*25km radius, door step pick and drop) Good communication skill in English is required If you are interested and your skills match the requirements, please walk in to the address below with your updated resume. Foundever TRIL Infopark Ltd, 1st floor Block-C, Hardy Tower, Ramanujan IT SEZ, Rajiv Gandhi Salai, Tharamani, Chennai. Contact person - Janani - 9043685348 Walkin-date - 9 July, 10 July and 11 July Walkin time - 11am to 2pm only Job Responsibilities: Evaluate Agent Performance: Review the quality of both phone and non-voice interactions against client quality benchmarks. Ensure Compliance: Monitor adherence to business rules and processes, promptly reporting any breaches. Document & Report: Complete monitoring forms with detailed performance comments and accurately save all results for reporting. Support Improvement: Assist in developing recommendations for quality assurance enhancements, focusing on workflow and knowledge guides. Efficiency: Ability to work quickly and accurately to meet set targets. Analytical Acumen: Excellent analytical skills, including synthesizing data from diverse sources. Organization: Superior time management and organizational abilities. Technical Proficiency: Basic computer literacy and software usage. QA Understanding (Advantage): Knowledge of quality assurance standards and methodologies is a plus. Note: If you have previously interviewed for this role, please disregard this posting.
Posted 1 month ago
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