157 Tech Support Jobs

As India's leading after-sales service provider, Onsitego offers a range of services including Extended Warranty, Damage Protection, AMC Plans, and On-Demand Repair Services for electronic devices and home appliances. These plans are easily accessible through retail stores and online marketplaces, ensuring hassle-free and reliable services for customers. Driven by the mission to provide exceptional customer experiences, Onsitego boasts the highest Net Promoter Score (NPS) globally in after-sales services. The company's dedication to customer satisfaction is reflected in its wide availability and customer-centric approach towards service delivery. At Onsitego, we are on a journey to enhance the lives of millions of device users nationwide. We invite talented individuals to join us in delivering innovative solutions and creating a positive impact on the after-sales service industry. In the role of a Technical Support (Tech Support) Expert, you will be responsible for providing after-sales services to customers for various electronic products such as mobile phones, tablets, computers, printers, and more. Your key responsibilities will include assisting users in resolving technical issues, offering product usage tips, providing training on newly purchased products, and effectively pitching our Warranty plans to customers. To excel in this role, you should possess experience in working with the latest technologies and Modern Trade Stores, along with proficiency in handling face-to-face customer interactions. Strong communication skills in English and Hindi, coupled with troubleshooting abilities and a good understanding of product functionalities and internet usage, are essential for success in this position. If you are passionate about delivering exceptional customer service, have a knack for solving technical problems, and possess the requisite skills and knowledge, we encourage you to be a part of our dynamic team at Onsitego. For more information about us, please visit our website at www.onsitego.com.,

At EventConnect, a team of sports and technology enthusiasts is dedicated to supporting partners daily. The product, EventConnectTM, serves as a bridge connecting event organizers, hotels, and cities, offering a comprehensive solution for communication, marketing, reporting, and more. Located in downtown London, Ontario, EventConnect's head office fosters an open, fun, and energetic workspace. The company values teamwork, integrity, innovation, intuitiveness, and reliability, which drive cross-departmental collaboration to enhance partners" and customers" experiences. EVENTCONNECT OFFERS: - Competitive salary and benefits - Casual yet vibrant work environment tailored for modern workers - Performance-driven culture - Growth opportunities - Provided IT equipment - Emphasis on teamwork, success celebrations, social gatherings, and goal-oriented work culture As a Customer Success Specialist at EventConnect, you play a pivotal role in ensuring that individual athletes and team players have a positive experience. You serve as the primary point of contact, leaving a lasting first impression. Collaborating with the team, you support athletes and players with hotel block room reservations. RESPONSIBILITIES: - Assist clients via telephone, email, and live chat regarding the platform - Collaborate with internal teams to offer high-quality support, meet service response time goals, and maintain customer satisfaction - Troubleshoot queries continuously - Fulfill additional customer support duties to enhance the overall experience for teams and athletes - Manage individual reservations within team blocks - Monitor hotel compliance with rooming lists - Complete, track, and report support tickets via CRM system - Data input QUALIFICATIONS: - Ability to multitask and adapt in a fast-paced setting - Quick identification and assessment of customers" needs for satisfaction - Openness to new challenges - Accountability as a team member contributing to goals - Professional, friendly, and confident communication on phone and email - Strong problem-solving skills and collaboration abilities - Skill to adjust approach based on client feedback - Detail-oriented and precise team player with organizational skills - CRM experience - Preferably a University or College graduate in Travel & Tourism, Hospitality, or Sports Management - Minimum of 1 year experience in tech support or customer service - Previous hotel management or sales experience is advantageous - Travel Industry Council of Ontario (TICO) certification preferred; candidates without it will be considered and must complete it within the first 3 months of employment, covered by EventConnect EventConnect encourages applications from individuals with disabilities and provides accommodations upon request throughout the selection process. Should an applicant require accommodations, EventConnect is committed to making adjustments to support specific needs. We appreciate all applications and will contact only those selected for screening and interviews.,

You will be joining Onsitego, India's leading after-sales service provider, specializing in Extended Warranty, Damage Protection, AMC Plans, and On-Demand Repair Services for electronic devices and home appliances. Our services are easily accessible through retail stores and online marketplaces, aiming to deliver exceptional customer experiences consistently. As a Technical Support Expert, your role will involve providing after-sales services for various products like mobile phones, tablets, computers, printers, and other electronic devices. You will assist users in resolving technical issues, offer guidance on product usage, conduct training sessions for newly purchased products, and utilize your selling skills to promote our Warranty plans at the store level. To excel in this role, you should have experience working with modern technologies and in face-to-face customer interactions. Strong communication skills in English and Hindi are essential, along with a good understanding of troubleshooting techniques for electronic products and proficiency in system and internet usage. Join us on our mission to enhance the lives of millions of device users nationwide and be a part of a team dedicated to providing hassle-free and reliable after-sales services. For more information, visit our website at www.onsitego.com.,

You will be responsible for handling tech support issues and assisting customers with data storage problems in a Technical Voice Process for US Customers at Teleperformance in Gurgaon. This role is based in Sector 19, Gurugram, and requires you to work from the office on a rotational shift basis with 5 days working per week. As a Technical Undergraduate Fresher, you must possess B2 level English proficiency. The salary for this position is 28.5K In-hand during the training period, which will later increase to 30.5K In-hand for all employees. Additionally, you will be provided with cab facilities on both sides within the hiring zone. Your primary responsibilities will include helping customers to format a hard drive, assisting them in increasing storage on a PC, and ensuring that you follow process guidelines to deliver high-quality service. Immediate joining is required for this role, and you will have access to incentives and cab facilities. The interview process will consist of three rounds: HR, Ops, and VETI 5. If you are looking to kickstart your career in technical support and enjoy assisting customers with data storage issues, this role at Teleperformance Gurgaon could be the perfect fit for you.,

Adeeba E-Services Pvt. Ltd. is an international contact center based out of India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and business entities. Adeeba has established a foundation focused on high levels of customer satisfaction, unmatched services, and support functions. The company prioritizes trust, accountability, and reliability in its products and technical services. Through continuous research and development, Adeeba aims to enhance the performance of its in-house talents and increase productivity day by day. The company serves as a single platform for all customer solutions, delivering IT-enabled support systems consistently. We are currently seeking individuals to join our team for the role of Inbound Technical Support Process for the US shift. As a Tech Support Associate, you will have the opportunity to work in a growing company that offers excellent benefits and numerous opportunities for career advancement. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing technical problems and recommending appropriate solutions to customers. - Offering technical support plans and relevant software to customers. **Candidate Profile:** - Experience in outbound tech support for at least 6 months to 1 year. - Ability to independently close customer calls. - Strong persuasive and sales skills. - Salary: Rs. 15,000 - 22,000 per month (fixed) + generous incentives. - Shift: US Shift **Benefits and Facilities:** - Fixed salary credited on the 1st of every month into the salary account, along with significant incentives. - 24 leaves per year, compensatory offs, and birthday leaves. - Daily and monthly incentives, spot incentives. - No extension of shift timings. - Medical benefits. - Salary is competitive based on the candidate's profile. - Working Days: 6 days a week For more information or to apply for this position, please contact Priyanka (HR) at 9804149788. **Additional Information:** Rest assured that all your information will be kept confidential in accordance with EEO guidelines.,

As a candidate for this role, you should have a good understanding of HCM modules. Experience in end-to-end presales activities would be an added advantage. It is beneficial to have an understanding of Statutory Compliance. Excellent verbal and written communication skills are essential for this position. The ideal candidate should possess the ability to interact effectively with customers, demonstrating excellent communication skills. Prior experience in tech support is preferred. A minimum of 2+ years of relevant experience is required for this role. Candidates with a background in CA, B.E, MBA-Fin, B.Com, or B.Sc are preferred for this position.,

At XIRCLS, you will play a crucial role in establishing a culture dedicated to pursuing excellence, with a strong focus on administrative and operational tasks across various functions such as HR, marketing, sales, client relationship management, and tech support. Working with us means being part of a dynamic and cross-functional environment that offers exposure to diverse sectors within a network of businesses worldwide. Our company stands out not only for its innovative global collaborative marketing technology but also for our commitment to nurturing individuals who embrace their uniqueness. If you've been searching for a place that feels like home, XIRCLS could be the perfect fit for you. As an intern at XIRCLS, your responsibilities will encompass a range of essential tasks, including managing candidate and employee data, supporting the founders and core team with prioritizing tasks, handling calls, scheduling meetings, and maintaining daily calendars. Additionally, you will be involved in tracking project timelines, overseeing HR-related administrative functions like recruitment and onboarding, and ensuring seamless departmental coordination. We are looking for individuals who possess a proactive mindset, a strong sense of ownership, and the ability to work autonomously. Attention to detail, efficiency in handling substantial workloads, and a willingness to go above and beyond to achieve goals are key qualities we value. Integrity, discretion, ethical conduct, and the capacity to manage information, tasks, and relationships across different departments are essential for success in this role. Ideally, you should be located near our office, specifically in Dadar, Matunga, Mahim, Bandra, or Sion. In return, you will have the opportunity to work closely with our founding team, receive a Certificate of Internship, and potentially secure a full-time position based on your performance within 3 months. The internship timings are from 4pm to 8pm, with a compensation of Rs. 5,000 per month along with a Travel Allowance of Rs. 1,500. If you are a dedicated individual with a strong work ethic, a desire to grow professionally, and a commitment to contributing to a collaborative and innovative environment, we invite you to consider joining XIRCLS.,

Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and US, catering to offshore consumers and business entities through Telemarketing services since 2014. With a strong focus on customer satisfaction and support functions, the company has established trust, accountability, and reliability in its products and technical services. This has led to enhanced performance of in-house talents and increased productivity through continuous research and development. Adeeba E-Services prides itself on being a one-stop platform for all customer solutions with ongoing IT-enabled support systems. We are currently looking for Customer Service Executives / Technical Support Executives to join our Inbound Voice Process (Tech Support) in US Shift. As a part of our team, your responsibilities will include handling inbound calls related to printer, router, and antivirus issues, diagnosing problems, and recommending suitable solutions to customers. Additionally, you will be responsible for selling technical support plans and relevant software. Benefits and Facilities: - Fixed Salary disbursed on the 1st of every month - 24 leaves in a year, along with comp offs and birthday leaves - Lucrative Incentive structure - No extension of shift timings - Friendly working environment Candidate Profile: - Minimum 6 months to 1 year of experience in Outbound Tech Support - Proficient in closing calls effectively - Strong convincing and sales skills - Immediate joining preferred Salary: Rs. 15,000 - 25,000/month (fixed) + Generous Incentives Shift: US Shift (9:00 pm to 7:00 am) Working Days: 6 days a week If you meet the above requirements and are interested in this opportunity, please contact Sadhana (HR) at 8016099788. Qualifications: HR All information provided by you will be treated confidentially in accordance with EEO guidelines.,

Adeeba E-Services Pvt. Ltd. is an International Contact Center based out of India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and business entities. Adeeba E-Services has established a strong foundation focused on high levels of customer satisfaction, unmatched services, and reliable support functions. The company upholds values of trust, accountability, and reliability in its products and technical services. Through continuous research and development efforts, Adeeba E-Services has enhanced the performance of its in-house talents and increased productivity day by day, positioning itself as a one-stop platform for all customer solutions in IT-enabled support systems. We are currently hiring for the position of Inbound Technical Support Associate for the US Shift. As a Tech Support Associate at our growing company, you will have the opportunity to work in a dynamic environment with great benefits and numerous growth opportunities. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing technical problems and providing the best possible solutions to customers. - Recommending and selling relevant technical support plans and software to customers. **Candidate Profile:** - Minimum 6 months to 1 year of experience in outbound tech support. - Ability to independently close customer calls. - Strong convincing and sales skills. - Salary Range: Rs. 15,000-22,000 per month (fixed) plus lucrative incentives. - Shift Timing: US Shift **Benefits and Facilities:** - Fixed salary credited on the 1st of every month into the salary account, along with attractive incentives. - 24 leaves per year, comp offs, and birthday leaves. - Daily and monthly incentives, as well as spot incentives. - No extension of shift timings. - Medical benefits provided. - Salary is negotiable based on the candidate's experience and skills. - Working Days: 6 days a week. For more information and to apply, please contact Priyanka (HR) at 9804149788. *Additional Information:* Your information will be handled confidentially in accordance with EEO guidelines.,

Adeeba E Services Pvt. Ltd is a globally reputed company providing best of class IT solution services to clients around the world. In the next decade, the fundamentals of the retail sector will change in a big way. Every retail store will require its own ecommerce website, and customers will have options of where, how, and what to purchase - either in-store or online, for take away or delivery. This marks an exciting time for the retail industry and we need to prepare for this transformation. The future of retail worldwide hinges on our ability to innovate. With a vast canvas to work with, it is evident that we are outperforming others in the industry. At Adeeba-E-Services, we are actively engaged in reshaping the commerce landscape. Join us in being a part of this revolutionary change. Greetings from Adeeba E Services Pvt Ltd.!!! We are looking for candidates for the position of Technical Support Executive for the inbound voice process. Shift: US Shift (9pm to 7am) Salary: Up to 25K + Huge Incentives + other benefits Location: Saltlake Sector-5 Experience Required: 1 year to 6 years in Technical Support (International BPO) Requirements: - Must have fluency in English - Previous experience in Technical Support Sales in a BPO setting - Ability to effectively close calls in tech support - Willingness to work in night shifts We offer a rotational off with a 6-day working week. Immediate joining is available. If you are interested, please call us at 9051449800. Qualifications: - High School Additional Information: - Good communication skills are a must - Willingness to work in night shifts,

You have a great opportunity to join VaaniGreens Resort in Kaziranga, Assam as an IT Support Specialist. In this role, you will be responsible for providing technical support and guidance to non-technical staff, ensuring the smooth functioning of hardware and software systems. Your main responsibilities will include offering technical support for hardware and software issues, managing computer systems and networks setup and configuration, troubleshooting system and network problems, supporting the deployment of new applications, and ensuring privacy and security of computers and networks. To qualify for this position, you should have a Bachelor's degree in Computer Science or Information Technology, proven experience in IT support roles, familiarity with computer systems and networks, and at least 2 years of experience in IT support, preferably in media or entertainment industries. Additionally, you should possess strong troubleshooting skills, effective communication abilities, and excellent problem-solving capabilities. If you meet the qualifications and are interested in this opportunity, please send your CV/Resume to careersprideeast@gmail.com.,

Work on Cisco, Juniper and multiple OEM devices Resolve day to day issues reported Work on different OEM (Cisco switches/routers/firewalls, Juniper switches/routers/firewalls, Fortinet firewalls) Analyse voice and recording packets while clients report an issue and provide fix Co-ordinate with different internal support/design teams and Customers team to have conclusion Suggest design recommendations w.r.t Network Resolve issues on quick basis with no/less supervision Handle high severity cases and critical issues Manage escalations Should be ready to work on extended and rotational shift Must carry strong switching, routing and security skills. Need to be strong in RSTP, BGP, OSPF protocols and must have worked multiple OEM (Cisco/Juniper/Fortinet)firewalls. Understand voice and recording traffic flow during issue time to provide recommendations towards successful closure. Need to have thorough understanding on DHCP, packet captures tools like Wireshark and must have worked on critical network architecture setup

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur and Mohali. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 3-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus 10000 > 14 Days Free Guest House Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

As a Language Expert in French and Spanish, you will be joining a dynamic team at a global energy technology company that specializes in solar, battery, and electric vehicle charging products. With a focus on providing the best customer experience, you will play a crucial role in resolving technical issues professionally and in a timely manner. Your responsibilities will include answering inbound emails, chats, and phone calls from customers in either Spanish or French, conducting remote troubleshooting of products, approving warranty claims, providing pre-sales information, assisting with site activations, documenting activities, coordinating with engineering for issue tracking, and more. You will also be required to work 24/7, including weekends and night shifts if working with the Spanish-speaking team. To be eligible for this role, you must hold a minimum of a Bachelor's degree in B.E/B. Tech/BCA/BSC IT along with a C1 Certification in Spanish or French. Additionally, you should have scored 60% and above in 10th, 12th, and Graduation. Previous experience of at least 2 years in supporting customers in a technical support or customer support role is required. Strong interpersonal skills, excellent communication abilities, and proficiency in PC skills are essential. A background in electrical concepts or exposure to solar/PV-related environments would be advantageous. If you meet these qualifications and are passionate about driving sustainable energy solutions, we invite you to apply and be part of our innovative and successful team dedicated to shaping a cleaner and greener future.,

You are invited to join Adeeba E-Services Pvt. Ltd., an International Contact center operating from India and the US. Since 2014, we have been providing top-notch Telemarketing services to offshore consumers and business entities, focusing on ensuring high customer satisfaction and unparalleled support functions. Our commitment to trust, accountability, and reliability has significantly boosted the performance of our talented team and increased the productivity of our company and its products through continuous research and development efforts. We are currently seeking individuals to join our team for the role of Inbound Technical Support Process for US Shift. As a Tech Support Associate, you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your tasks will include diagnosing the problems, recommending suitable solutions, and offering technical support plans and relevant software to customers. To excel in this role, you must have a minimum of 6 months to 1 year of experience in Outbound Tech Support. You should possess the ability to independently close calls, along with strong convincing and sales skills. Knowledge of BLUE SCREEN ERRORS and POP UP CALLS is essential, as well as experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad. This position offers a competitive salary ranging from Rs. 15,000 to Rs. 22,000 per month (fixed) with lucrative incentives. The shift timings are aligned with US timings, providing you with ample growth opportunities within the organization. In addition to the attractive compensation package, we offer various benefits and facilities to our employees, including fixed monthly salary deposits, incentives, leave entitlements, birthday leaves, medical benefits, and more. We prioritize a healthy work-life balance and ensure that there are no extensions of shift timings. If you are a motivated individual with a passion for technical support and sales, we encourage you to apply for this position. Your hard work and dedication will be duly recognized and rewarded at Adeeba E-Services Pvt. Ltd. For further details and to apply for this exciting opportunity, please contact Priyanka (HR) at 9804149788. Be assured that all your information will be treated confidentially in accordance with EEO guidelines. Join us today and be a part of our dynamic team dedicated to providing exceptional customer support and technical solutions.,

Job Description: Adeeba E-Services Pvt. Ltd. is an international contact center operating from India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and businesses. With a strong focus on customer satisfaction and support functions, Adeeba E-Services has established a reputation for trust, accountability, and reliability in its products and technical services. Through continuous research and development, the company has not only enhanced the performance of its in-house talents but also increased the productivity of its products. Adeeba E-Services aims to be a one-stop platform for all customer solutions, delivering IT-enabled support systems consistently. We are currently hiring for the position of Inbound Technical Support Process for the US Shift. As a Tech Support Associate, you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your role will involve diagnosing the problems, recommending suitable solutions, and offering technical support plans and relevant software to customers. Candidate Profile: - Minimum 6 months to 1 year of experience in outbound tech support - Ability to independently close calls - Strong convincing and sales skills - Knowledge of blue screen errors and pop-up calls - Experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad Salary: Rs. 15,000-22,000/month (fixed) + lucrative incentives Shift: US Shift Benefits and Facilities: - Fixed salary credited on the 1st of every month - Generous incentives on a daily/monthly basis - Spot incentives - 24 leaves in a year + comp offs + birthday leaves - No extension of shift timings - Medical benefits - Salary is negotiable for the right candidate - 6 working days in a week Contact Person: Priyanka (HR) @ 9804149788 Additional Information: All information provided will be kept confidential in accordance with EEO guidelines.,

Adeeba e-Services is a leading International BPO company specializing in Inbound tech and website processes. We are dedicated to providing technical assistance to our customers in the US and Canada round the clock, supported by our team of expert technicians. We are currently seeking Senior Technical Support Associates to join our team for night shifts on an urgent basis. The ideal candidate should have experience as a Customer Care Executive for a minimum of 1-3 years. **Position:** Sr. Customer Care Executive **Shift Timing:** UK/US Shift **Salary:** 12K to 20K + Incentives + Attendance Allowance **Benefits:** - Fixed salary - Attendance Allowance - No rotational shifts - Immediate offer letter issuance upon selection **Eligibility:** Excellent communication skills in English **Qualification:** Minimum 10+2 Walk-ins are currently open for interested candidates. For further details and to apply, please contact Rima (HR) at 7686839463. Rest assured, all your information will be handled with strict confidentiality in accordance with EEO guidelines.,

You will be working as a Tech Support Associate in Adeeba E-Services Pvt. Ltd., an International Contact center catering to offshore consumers and businesses through Telemarketing services. The company has established a strong foundation of customer satisfaction and support functions, emphasizing trust, accountability, and reliability in its products and services. Your role will involve handling inbound calls related to printer, router, and antivirus issues, diagnosing the problems, and recommending suitable solutions to customers. You will also be responsible for selling technical support plans and relevant software to customers. To be considered for this position, you must have at least 6 months to 1 year of experience in outbound tech support. You should possess excellent sales and convincing skills, along with knowledge of handling BLUE SCREEN ERRORS and POP UP CALLS. Experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad is required. The salary offered for this position ranges from Rs.15,000 to Rs.22,000 per month, along with attractive incentives. The working shift will be in the US time zone. As a Tech Support Associate, you will receive benefits such as a fixed salary on the 1st of every month, huge incentives, 24 leaves per year, comp offs, birthday leaves, daily/monthly incentives, spot incentives, no extension of shift timings, and medical benefits. The company values confidentiality and adheres to EEO guidelines in handling all employee information. If you meet the criteria mentioned above and are interested in this opportunity, please contact Priyanka (HR) at 9804149788 to discuss further details.,

As a Customer Support Executive at MyOperator, you will play a crucial role in ensuring customer satisfaction and enhancing their experience with our SaaS-based call management system. Your primary responsibility will be to address customer queries efficiently through calls, emails, and support tickets. By assisting customers in resolving common issues related to panel access, call reports, and login problems, you will contribute to maintaining a high level of customer service. Your role will also involve maintaining accurate customer records and updating ticket statuses using Zoho Desk. Collaboration with the support team will be essential for escalating complex issues to the relevant departments and ensuring timely resolutions. Additionally, you will have the opportunity to contribute to creating and updating FAQs and troubleshooting documentation, thereby improving overall customer support processes. To excel in this role, you should possess good communication skills in English, both spoken and written. Basic computer proficiency is required, and a willingness to learn support tools and CRM systems will be beneficial. An interest in SaaS, tech support, or customer-facing roles is desirable. The role requires full-time availability, including working on a rotational shift basis from Monday to Saturday. Working as a Customer Support Executive at MyOperator will provide you with practical exposure to customer success and support operations in a leading SaaS environment. You will have the opportunity to work closely with experienced professionals and learn industry best practices, enhancing your skills and knowledge in this field. Benefits offered for this position include cell phone reimbursement, health insurance, internet reimbursement, leave encashment, paid sick time, and Provident Fund. The work schedule may involve day shifts and rotational shifts, with a performance bonus provided based on your contributions. If you are passionate about customer support and eager to work in a dynamic environment, this role at MyOperator offers a valuable opportunity to grow professionally and contribute to the success of our business.,

You are invited to join Adeeba E-Services Pvt. Ltd., an International Contact center operating from India and the US since 2014. The company is dedicated to serving offshore consumers and businesses with Telemarketing services, focusing on ensuring high levels of customer satisfaction and unmatched support functions. Our core values include trust, accountability, and reliability, which have not only boosted the performance of our talented team but have also enhanced the productivity of the company and its products through continuous research and development efforts. We are currently seeking individuals for the position of Inbound Technical Support Process for US Shift. As a Tech Support Associate, you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your role will involve diagnosing problems, recommending solutions, and offering technical support plans and software to customers. Ideal candidates for this position should have: - Minimum 6 months to 1 year of experience in Outbound Tech Support - Ability to independently close calls - Strong convincing and sales skills - Knowledge of BLUE SCREEN ERRORS and POP UP CALLS - Experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad This full-time position offers a competitive salary ranging from Rs. 15,000 to Rs. 22,000 per month (fixed) along with lucrative incentives. The shift timings are based on US hours. Additionally, employees will receive fixed salary deposits on the 1st of every month, along with various benefits such as leaves, compensatory offs, birthday leaves, medical benefits, and performance-based incentives. If you are a motivated individual with a passion for technical support and sales, we encourage you to apply for this exciting opportunity. For further details or to apply, please contact Priyanka (HR) at 9804149788. Join us at Adeeba E-Services Pvt. Ltd. and be part of a dynamic team dedicated to delivering exceptional customer support and technical solutions.,

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune and Bangalore Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 4.25pa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Monika 7869365175 *Khushi 7869457739 *Kanak 8982889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Hi, We are hiring experienced technical support / customer support professionals for Quality analyst role for UK shifts Experience - 1 yr & above (only from technical support / customer support background from international background only) Salary - Experience(1yr to 2yrs) - 25k take per month Experience (2yrs & above) - 28k take home per month If you are interested and your skills match the requirements, please share your updated CV to Janani(HR) - 9043685348 Work from office only Shift timings -12.30pm to 9.30pm / 1.30pm to 10.30pm / 2.30pm to 11.30pm Should be able to join immediately 5 days working in a week and saturday and sunday fixed off Free cab facility provided for pick and drop(*25km radius, door step pick and drop) Good communication skill in English is required Job Responsibilities: Evaluate Agent Performance: Review the quality of both phone and non-voice interactions against client quality benchmarks. Ensure Compliance: Monitor adherence to business rules and processes, promptly reporting any breaches. Document & Report: Complete monitoring forms with detailed performance comments and accurately save all results for reporting. Support Improvement: Assist in developing recommendations for quality assurance enhancements, focusing on workflow and knowledge guides. Efficiency: Ability to work quickly and accurately to meet set targets. Analytical Acumen: Excellent analytical skills, including synthesizing data from diverse sources. Organization: Superior time management and organizational abilities. Technical Proficiency: Basic computer literacy and software usage. QA Understanding (Advantage): Knowledge of quality assurance standards and methodologies is a plus. Note: If you have previously interviewed for this role, please disregard this posting.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur and Mohali. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 3-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus 10000 > 14 Days Free Guest House Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Adeeba E-Services Pvt. Ltd. is an international contact center based in India and the US, specializing in providing telemarketing services to offshore consumers and business entities since 2014. With a strong emphasis on customer satisfaction and support functions, the company has established a foundation built on trust, accountability, and reliability. Our commitment to delivering unmatched services has not only boosted the performance of our in-house talents but also enhanced the productivity of the company through continuous research and development efforts. We are currently looking to hire individuals for the position of Inbound Technical Support Process for US Shift. As a Tech Support Associate, you will be responsible for handling inbound calls related to printer, router, and antivirus issues, diagnosing problems, and providing customers with the best solutions. Additionally, you will be tasked with selling technical support plans and relevant software to customers. **Job Profile:** - Taking inbound calls and addressing technical issues - Diagnosing and recommending solutions to customers - Selling technical support plans and software **Candidate Profile:** - Minimum 6 months to 1 year of experience in outbound tech support - Ability to independently close calls - Strong convincing and sales skills - Knowledge of blue screen errors and pop-up calls - Experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad **Salary Range:** Rs. 15,000 - 22,000 per month (fixed) + Huge Incentives **Shift:** US Shift **Working Days:** 6 days **Benefits and Facilities:** - Fixed salary credited on the 1st of every month - Huge incentives, daily/monthly incentives, and spot incentives - 24 leaves in a year, comp-offs, and birthday leaves - Medical benefits - No extension of shift timings If you meet the above requirements and are interested in this opportunity, please contact Priyanka (HR) at 9804149788. Your application will be handled confidentially in accordance with EEO guidelines.,

You are being hired as a Computer Engineer / IT Executive at WProjects Management LLP located in New Delhi, NCR (On-site). With a minimum experience of 13 years, freshers with strong skills are also encouraged to apply. You should hold a degree in Computer Engineering, Information Technology, or a related field, and have a background in the Architecture / Design / Construction industry. Your role will involve managing the complete IT infrastructure of the company, including hardware, networks, servers, and software. Additionally, you will be responsible for providing daily tech support and troubleshooting for staff and systems. You will analyze internal processes to propose digital solutions for enhancing efficiency. Your tasks will also include assisting in the planning and development of custom software tools, implementing and maintaining cybersecurity protocols and data backups, researching and introducing new technologies, coordinating with external IT vendors or freelancers as needed, and setting up and managing cloud storage, email systems, and internal communication tools. The ideal candidate should hold a degree in Computer Engineering, Information Technology, or a related field, possess a strong understanding of IT infrastructure, systems management, and cybersecurity, and have basic to intermediate experience in software/app development using languages like Python, Java, web technologies, and databases. A creative mindset with a passion for innovation and digital problem-solving is essential. You should be able to explain technical concepts clearly to non-technical team members, demonstrate strong organizational skills, take a proactive approach to work, and have an interest or understanding of how technology can support architecture, design, or project-based businesses.,