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4 Job openings at Studybase Tech Pvt Ltd
Customer Support Engineer

Jaipur

1 years

INR 1.2 - 3.0 Lacs P.A.

On-site

Full Time

We would like to hire following roles @Jaipur office We work 6 days a week 9:30am-6pm Good College, Good English Verbal and Written 1. Digital Marketing / Content Facebook, LinkedIn, WhatsApp, Insta Marketing Content Writing includes collateral and SOP creation Documentation Proposal Creation 2. Inside sales Cold Calls, Followup, Lead Generation Customer and partner Research 3. Tech Support (Similar to Genpact) Inbound support over WhatsApp and phone Product support, Digital Reports creation on Studybase Data Setup / Configuration 4. Operational Manager (Field) Visiting customers / Payments Customer Training / Documentation Product support and feedback to product 5. Pre Sales SaaS Product Knowledge and learn Studybase Understand School Requirements Demo and Conversion Communication Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Provident Fund Shift: Day shift Experience: total work: 1 year (Preferred)

Software Support Executive

Bīkāner

1 years

INR 0.97032 - 2.4 Lacs P.A.

On-site

Full Time

Software Support Associate Studybase is looking for experienced Tech support to join our team. You will be responsible for creating reports, designing and training customers. Provide customer support for technical inquiries by phone, email and online chat. To evaluate the customer requirements and act accordingly. Deliver reports on time to customers, Provide feedback to management on customer satisfaction. In addition to this, majorly handle the software support calls from the clients to solve the queries related to reports. Responsibilities Provide customer support for technical inquiries by phone,email and online chat. Troubleshoot technical issues and recommend solutions Manage customer accounts Respond to customer inquiries in a timely manner Collaborate with support staff to ensure excellent customer service Provide feedback to management on customer satisfaction Basic knowledge of Computer Applications and software Candidate must be good with English and Hindi communication skills. Knowledge of software applications will be a great add-on. Qualifications: BCA Job Types: Full-time, Permanent Pay: ₹8,086.00 - ₹20,000.32 per month Benefits: Provident Fund Shift: Day shift Experience: total work: 1 year (Preferred) Work Location: In person

Software Support Executive

bikaner, rajasthan

1 - 5 years

INR Not disclosed

On-site

Full Time

As a Software Support Associate at Studybase, you will play a crucial role in providing technical assistance to our customers. Your main responsibilities will include creating reports, designing training materials, and handling customer inquiries through various channels such as phone, email, and online chat. It will be your duty to assess customer requirements accurately and deliver timely reports while ensuring customer satisfaction. Your primary responsibilities will include troubleshooting technical issues, recommending solutions, managing customer accounts, and responding to inquiries promptly. Collaboration with the support team is essential to maintain high levels of customer service. Additionally, your proficiency in English and Hindi communication skills will be pivotal in delivering exceptional support to our clients. To excel in this role, you should possess a basic understanding of Computer Applications and software. Knowledge of software applications will be advantageous. The ideal candidate will hold a BCA qualification and have at least 1 year of relevant work experience. This is a full-time and permanent position with day shifts at our in-person work location. In this role, you will be eligible for benefits such as Provident Fund. If you are looking to leverage your technical skills and customer service expertise in a dynamic environment, then this position is perfect for you. Join our team at Studybase and make a meaningful impact through your software support capabilities.,

Inside Sales Specialist/ Support

jaipur, rajasthan

0 - 4 years

INR Not disclosed

On-site

Full Time

The ideal candidate will be responsible for leading the generation of leads and qualifying potential B2B clients by conducting research, outbound calls, and emails. You will be expected to maintain a pipeline of leads and actively follow up to nurture relationships with clients. Additionally, you will conduct cold calls and schedule meetings with decision-makers in educational institutions, corporate training departments, and other potential clients. You will also be required to present and demonstrate EdTech solutions via virtual meetings. This is a full-time, permanent position suitable for fresher candidates. The job offers Provident Fund benefits and follows a day shift schedule. The work location will require in-person presence.,

cta

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