159 Tech Support Jobs - Page 2

Adeeba E-Services Pvt. Ltd. is an international contact center based in India and the US, specializing in providing telemarketing services to offshore consumers and business entities since 2014. With a strong emphasis on customer satisfaction and support functions, the company has established a foundation built on trust, accountability, and reliability. Our commitment to delivering unmatched services has not only boosted the performance of our in-house talents but also enhanced the productivity of the company through continuous research and development efforts. We are currently looking to hire individuals for the position of Inbound Technical Support Process for US Shift. As a Tech Support Associate, you will be responsible for handling inbound calls related to printer, router, and antivirus issues, diagnosing problems, and providing customers with the best solutions. Additionally, you will be tasked with selling technical support plans and relevant software to customers. **Job Profile:** - Taking inbound calls and addressing technical issues - Diagnosing and recommending solutions to customers - Selling technical support plans and software **Candidate Profile:** - Minimum 6 months to 1 year of experience in outbound tech support - Ability to independently close calls - Strong convincing and sales skills - Knowledge of blue screen errors and pop-up calls - Experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad **Salary Range:** Rs. 15,000 - 22,000 per month (fixed) + Huge Incentives **Shift:** US Shift **Working Days:** 6 days **Benefits and Facilities:** - Fixed salary credited on the 1st of every month - Huge incentives, daily/monthly incentives, and spot incentives - 24 leaves in a year, comp-offs, and birthday leaves - Medical benefits - No extension of shift timings If you meet the above requirements and are interested in this opportunity, please contact Priyanka (HR) at 9804149788. Your application will be handled confidentially in accordance with EEO guidelines.,

You are being hired as a Computer Engineer / IT Executive at WProjects Management LLP located in New Delhi, NCR (On-site). With a minimum experience of 13 years, freshers with strong skills are also encouraged to apply. You should hold a degree in Computer Engineering, Information Technology, or a related field, and have a background in the Architecture / Design / Construction industry. Your role will involve managing the complete IT infrastructure of the company, including hardware, networks, servers, and software. Additionally, you will be responsible for providing daily tech support and troubleshooting for staff and systems. You will analyze internal processes to propose digital solutions for enhancing efficiency. Your tasks will also include assisting in the planning and development of custom software tools, implementing and maintaining cybersecurity protocols and data backups, researching and introducing new technologies, coordinating with external IT vendors or freelancers as needed, and setting up and managing cloud storage, email systems, and internal communication tools. The ideal candidate should hold a degree in Computer Engineering, Information Technology, or a related field, possess a strong understanding of IT infrastructure, systems management, and cybersecurity, and have basic to intermediate experience in software/app development using languages like Python, Java, web technologies, and databases. A creative mindset with a passion for innovation and digital problem-solving is essential. You should be able to explain technical concepts clearly to non-technical team members, demonstrate strong organizational skills, take a proactive approach to work, and have an interest or understanding of how technology can support architecture, design, or project-based businesses.,

Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014. Within a short span of time, the company has built its foundation on a high level of customer satisfaction and unmatched services and support functions. Adeeba E-Services Pvt. Ltd. operates in consonance with trust, accountability, and reliability of their own products and technical services. This approach has not only enhanced the performance of their in-house talents but also increased the productivity of the company and its related products through continuous research and development. The company prides itself on being a single point platform for all solutions to their customers, ensuring continual delivery in IT-enabled support systems. We are currently hiring for the position of Inbound Technical Support Associate for the US Shift. Join our team and work at a company that provides great benefits and numerous growth opportunities. Job Profile: - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing the problems efficiently and recommending the most suitable solution to the customer. - Selling technical support plans along with relevant software. Candidate Profile: - Required Experience: Minimum 6 months to 1 year in Outbound Tech Support. - Ability to independently close calls. - Strong convincing and sales skills. - Salary Range: Rs. 15,000-22,000/month (fixed) + Lucrative Incentives. - Shift Timing: US Shift. Benefits and Facilities: - Fixed Salary credited on the 1st of every month in a Salary Account along with generous incentives. - 24 leaves in a year including comp offs and birthday leaves. - Daily and Monthly Incentives. - Spot Incentives. - No Extension of Shift Timings. - Medical Benefits. - Salary is negotiable for the right candidate. - Working Days: 6 days a week. For further details or to apply, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be kept confidential in accordance with EEO guidelines.,

Top MNC BPS is hiring for International Voice Non-Voice Blended Process Candidate Must be Super excellent in English Communication CTC - Upto 4LPA to 6.5LPA Rotational Shift with 5 Working Days Call / WhatsApp- 7290845078, 8882138273, 9147047908

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your telephonic interviews scheduled kindly call/Whatsaap *Ayush 8109195240 *Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Role & responsibilities Role & responsibilities Handling Inbound Calls: Answer incoming calls from customers, responding to questions, providing information, or resolving issues promptly. Understanding Customer Needs: Listen attentively to customers concerns or queries and provide appropriate solutions or support based on their needs. Maintaining Call Record: Document all customer interactions accurately in the CRM system, including call details, queries, responses, complaints, and resolutions provided. Following Communication Scripts: Adhere to specific communication scripts and guidelines set by the business to maintain professionalism and consistency in all customer interactions. Setting Sales Goals: Aim to achieve individual and team sales goals by effectively promoting the benefits of products and persuading customers to make purchases or avail of services. Offering Details about Products: Educate customers about the specifications, features, pricing, and benefits of the companys products or services to help them make informed decisions. Resolution of Customer Complaints: Resolve customer complaints or escalations quickly and professionally, focusing on satisfactory resolution while maintaining customer satisfaction levels. Build Rapport: Maintain positive relationships with customers by providing engaging and friendly communication to ensure a positive customer experience. Conforming to Compliance Standards: Comply with all regulatory and legal guidelines for telecalling, including privacy laws and lawful telemarketing practices, to ensure lawful and ethical methods. Preferred candidate profile

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 4-4.5 LPA > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

As a Tech Support Associate at our Growing Company, you will be responsible for providing Inbound Technical Support during US Shifts. Your main duties will include handling inbound calls from customers experiencing printer, router, and antivirus issues. You will diagnose the problems efficiently and offer the most suitable solution to the customers. Additionally, you will be promoting and selling technical support plans along with relevant software to enhance customer experience. We are looking for candidates who are proactive, customer-oriented, and have excellent communication skills. The ideal candidate should have a strong technical background and be able to troubleshoot various technical issues effectively. Prior experience in a similar role would be advantageous, but we are also open to training individuals who show great potential and willingness to learn. Joining our team comes with great benefits and opportunities for growth. You will have access to comprehensive training programs, competitive compensation packages, and a supportive work environment that encourages professional development. If you are passionate about technology and enjoy helping customers resolve technical issues, we would love to hear from you. To apply for this exciting opportunity, please contact our HR department at HR@8016099788/913365246525.,

Adeeba E-Services Pvt. Ltd. is an International Contact center with operations in India and the US. Since 2014, the company has been providing Telemarketing services to offshore consumers and businesses. With a focus on customer satisfaction and support functions, Adeeba E-Services has established a reputation for trust, accountability, and reliability in its products and technical services. Through continuous research and development, the company has improved its in-house talents and increased productivity day by day. Adeeba E-Services aims to be a one-stop platform for all customer solutions, particularly in IT support systems. We are currently seeking individuals to join our team as Inbound Technical Support Associates for the US Shift. This is an immediate hiring opportunity with a growing company that offers excellent benefits and numerous career advancement opportunities. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers - Diagnosing technical problems and providing appropriate solutions - Recommending and selling technical support plans and relevant software to customers **Candidate Profile:** - Minimum 6 months to 1 year of experience in Outbound Tech Support - Ability to effectively close calls - Strong convincing and sales skills - Salary Range: Rs. 15,000-22,000 per month (fixed) + Lucrative Incentives - Shift: US Shift **Benefits and Facilities:** - Fixed Salary credited on the 1st of every month to the Salary Account - Generous incentives on a daily and monthly basis - Immediate spot incentives - 24 leaves per year, compensatory offs, and birthday leaves - No extension of shift timings - Medical benefits - Salary is negotiable for the right candidate - Working Days: 6 days a week If you meet the above criteria and are interested in this opportunity, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be treated with strict confidentiality in accordance with EEO guidelines.,

You will be working as a Tech Support Associate at Adeeba E-Services Pvt. Ltd., an International Contact center with operations in India and the US. The company has been providing telemarketing services to offshore consumers and businesses since 2014. Adeeba E-Services is known for its high customer satisfaction levels, exceptional services, and reliable technical support. By focusing on trust, accountability, and reliability, the company has seen a significant increase in productivity and the performance of its in-house talents. Adeeba E-Services aims to be the go-to platform for all customer solutions by consistently delivering IT-enabled support systems. As a Tech Support Associate, your responsibilities will include handling inbound calls related to printer, router, and antivirus issues from customers. You will be required to diagnose the problems effectively and recommend the most suitable solutions to the customers. Additionally, you will be responsible for selling technical support plans and relevant software to the customers. To excel in this role, you must have a minimum of 6 months to 1 year of experience in outbound tech support. You should be proficient in closing calls on your own and possess excellent convincing and sales skills. Knowledge of blue screen errors, pop-up calls, and experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad are essential requirements for this position. The salary offered for this role ranges from Rs. 15,000 to Rs. 22,000 per month, along with lucrative incentives. The working shift for this position is a US shift. Adeeba E-Services provides various benefits and facilities to its employees, including a fixed salary credited on the 1st of every month, generous incentives, 24 leaves in a year, comp-offs, birthday leaves, daily/monthly incentives, spot incentives, no extension of shift timings, and medical benefits. The company values its employees and ensures a supportive work environment. If you are the right candidate for this position, the salary will not be a constraint. Adeeba E-Services Pvt. Ltd. is looking for individuals who are dedicated, skilled, and customer-oriented to join their team. If you meet the requirements and are interested in this opportunity, please contact Priyanka (HR) at 9804149788 for further details. Adeeba E-Services Pvt. Ltd. follows Equal Employment Opportunity (EEO) guidelines and ensures that all your information will be kept confidential.,

Adeeba e-Services is currently seeking Senior Technical Support Executives for UK/US Shifts to join our team. As a leading International BPO specializing in Inbound tech and website processes, we are dedicated to providing top-notch technical assistance to our customers in the US and Canada round the clock. This position requires individuals with at least 1-3 years of experience in technical support. The shift timings are in the UK/US time zones, offering a fixed salary along with incentives and attendance allowance. The benefits include fixed salary, attendance allowance, no rotational shifts, and immediate offer letter issuance upon selection. The ideal candidate should possess excellent communication skills in English and a minimum qualification of (10+2). We are conducting walk-ins for interested candidates, and you can contact Rima (HR) at 7686839463 for further details. At Adeeba e-Services, we ensure that all your information will be handled with strict confidentiality in accordance with EEO guidelines. Join us and be a part of our dynamic team dedicated to providing exceptional technical support services.,

You will be joining our team as a Tech Support Associate for the Inbound Technical Support Process during the US Shift at our Growing Company. In this role, you will have the opportunity to assist customers with printer, router, and antivirus issues through inbound calls. Your main responsibilities will include diagnosing the customer's technical problems, providing effective solutions, and suggesting suitable technical support plans and related software. To excel in this position, you should possess strong communication skills and have the ability to troubleshoot technical issues efficiently. A customer-centric approach and a knack for sales will be beneficial as you will be recommending and selling technical support plans to customers. As a Tech Support Associate, you will enjoy various benefits and facilities that our company offers. This includes a supportive work environment, growth opportunities, and other perks aimed at enhancing your overall work experience. If you are passionate about technology, enjoy helping customers resolve technical issues, and are looking for a rewarding career in technical support, we encourage you to apply for this position. Join our team and be part of a dynamic work environment where you can make a difference while developing your skills and knowledge in the tech support industry. To learn more about this exciting opportunity, please contact HR at HR@8016099788 or HR@913365246525. We look forward to welcoming you to our team and supporting your professional growth and success.,

Greetings from KVC CONSULTANTS LTD ! Hiring for International Customer Support Role for a leading MNC in Gurgaon NCR. Job Description International Customer Support Role. Eligible - UG/Graduates Excellent communication skills required. Fresher & Experienced both can Apply. Salary - Upto 4.50 LPA (Based on experience) 5 Days Working Rotational Shifts & Rotational Off Perks & Benefits Interested Candidates can Call or WhatsApp resume - Aditi- 89826 89969 khushi- 80851 24583 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES## HR Team Eshu Yadav KVC Consultants Ltd

As a Customer Success Associate in our international support process, you will be responsible for providing first-level technical and customer support to our clients. Your role will involve resolving customer queries, ensuring accurate and timely resolutions, documenting interactions, and maintaining quality standards throughout the issue resolution process. To excel in this role, you must possess excellent English communication skills and have a background in tech support and customer service. We are looking for individuals who are proactive, detail-oriented, and dedicated to delivering exceptional customer experiences. The ideal candidate is a graduate in any stream with a minimum of 1 year of experience in an international support role, specifically in technical troubleshooting. You should have a strong command of English at the C1 level or equivalent, with excellent verbal skills and no MTI/RTI, grammatical, or pronunciation issues. The selection process for this position includes an HR interview, an operations round, and a Versant Assessment, which is a Language Proficiency Test. Successful candidates can look forward to a competitive salary, growth opportunities, exposure to a professional international environment, and the convenience of cab facilities. If you meet the eligibility criteria and are interested in this opportunity, please submit your updated resume for review. Our recruitment team will contact shortlisted candidates promptly. Education: Bachelor's degree preferred Experience: Minimum 1 year in international voice process and tech support troubleshooting required Location: Gurgaon, Haryana Work Location: In person Join us and be a part of our dynamic team where your skills and expertise will be valued. Apply now to take the next step in your career with us.,

You will be working as a CMS Executive at Integrated Active Monitoring Pvt Ltd, located in Swargate, Pune. The company is looking to fill 5 positions for experienced or freshers. The job timings will be divided into 3 shifts: 7 am to 3.30 pm, 3 pm to 11.30 pm, and 11.00 pm to 7.30 am. As a CMS Executive, your responsibilities will include computer handling, basic networking knowledge, written and verbal communication skills, problem-solving abilities, and tech support. To qualify for this role, you should hold a degree in B.E, M.Sc, B.Sc, M.Com, B.Com, MCA, BCA, M.A, B.A, ITI-COPA, or Diploma in Computer. The salary offered is between 10k to 15k during the three-month trainee period. The completion of the trainee period will depend on your performance. Male candidates are preferred for this full-time position. If you possess the required educational qualifications and additional skills mentioned, and are willing to work on-site in Pune, this opportunity could be the right fit for you.,

Hi, Hiring for Technical Customer Service Voice Process Grad./UG with 1Yr of Technical customer service Salary upto 34k in hand 5 days working 2 roster off/ 24*7 Shifts Cabs & Cab allowances Immediate joiners only Call&WhatsApp Lakshita 8595954721 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts. Candidates must be an immediate joiner.

BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Technical Support Engineer, Bengaluru (0-3 years experience can apply) LOOKING ONLY FOR IMMEDIATE JOINERS - CTC: 4.6 - 5.8 LPA ( Depending Upon Last 30% Hike ) - B.Tech/BCA/B.E/ B.Sc Comp Sc. Freshers can also apply - Excellent English communication skills mandate (both verbal and written) - 24*7 shift Interested: Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Hey Guys ! Call or What's App Sourabh Now @ 9779924404 We Are Hiring Customer Support Specialists Job Location is Chandigarh , Mohali, Gurugram Must have Good English Communication Skills CTC 15-32 K / M Immediate Joining Rotational Shifts Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth Perks and benefits Salary is in range of 15 K to 32 K / Month For CSR

As a Software Support Associate at Studybase, you will play a crucial role in providing technical assistance to our customers. Your main responsibilities will include creating reports, designing training materials, and handling customer inquiries through various channels such as phone, email, and online chat. It will be your duty to assess customer requirements accurately and deliver timely reports while ensuring customer satisfaction. Your primary responsibilities will include troubleshooting technical issues, recommending solutions, managing customer accounts, and responding to inquiries promptly. Collaboration with the support team is essential to maintain high levels of customer service. Additionally, your proficiency in English and Hindi communication skills will be pivotal in delivering exceptional support to our clients. To excel in this role, you should possess a basic understanding of Computer Applications and software. Knowledge of software applications will be advantageous. The ideal candidate will hold a BCA qualification and have at least 1 year of relevant work experience. This is a full-time and permanent position with day shifts at our in-person work location. In this role, you will be eligible for benefits such as Provident Fund. If you are looking to leverage your technical skills and customer service expertise in a dynamic environment, then this position is perfect for you. Join our team at Studybase and make a meaningful impact through your software support capabilities.,

As a Product Support Executive at Digital Harbor, Inc., located in Bangalore, you will play a crucial role in the beta rollout phase of our innovative product. Your main responsibility will be to serve as the primary point of contact for internal users reporting bugs and tracking issues. By ensuring clear and detailed bug reports in JIRA, you will contribute to maintaining the organization and responsiveness of our product team as we strive towards a stable release. Your key responsibilities will include logging all product issues and bugs reported during the beta phase, following up with users for additional information or verification of fixes, organizing and prioritizing reported issues based on their urgency and impact, collaborating closely with the product manager, project manager, developers, and QAs for clarity and timely resolution, providing accurate status updates on all logged tickets, and sharing periodic summaries of issue trends to facilitate continuous improvement. To excel in this role, you should possess 2 to 3 years of experience in product support, QA, or tech support roles, be proficient with bug-tracking tools like JIRA, exhibit strong communication and documentation skills, have a detail-oriented and process-driven mindset, feel comfortable working in a fast-paced product development environment, and be based in Bangalore with a willingness to work from our office. While not mandatory, it would be advantageous to have experience with internal beta programs or early-stage product testing, as well as familiarity with collaboration tools such as Slack, Confluence, or Notion. Join us at Digital Harbor to be part of a forward-thinking team dedicated to transforming enterprises through cutting-edge technology and innovative solutions.,

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Monika 7869365175 *Kanak 8982889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your telephonic interviews scheduled kindly call/Whatsaap *Surbhi 7880292299 *Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

You are being sought after to join our team as a Tier 1 Technical Support Agent based in Mohali. Your primary responsibility will be to address initial support queries from users in the US regarding internet, operating systems, and application concerns. Your role will involve providing solutions at the first level or escalating more complex issues to Tier 2 support. Additionally, you will be required to update case logs, offer estimated resolution times, and suggest standard support plans to the users. Ideally, you should possess excellent communication skills and have prior experience in technical support or BPO environments. This will enable you to effectively handle calls and ensure a seamless support experience for our users. The position is full-time and permanent, with a fixed night shift schedule. If you are passionate about providing technical assistance and are willing to work in-person, we look forward to having you on board.,

Role- Senior Technical Support Executive Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC- Up to 4 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US For more info contact HR Haider - 9256424833