International Inbound tech sales

You are invited to join Adeeba E-Services Pvt. Ltd., an International Contact Center operating in India and the US, providing exceptional telemarketing services to offshore consumers and business entities since 2014. The company's foundation is built on a commitment to high customer satisfaction, unparalleled services, and robust support functions. We prioritize trust, accountability, and reliability in our products and technical services, leading to enhanced performance of our team and increased productivity through continuous research and development efforts. Our goal is to offer comprehensive IT-enabled support systems to our customers, ensuring consistent service delivery. We are currently seeking individuals for the position of Inbound Technical Support Associate for the US Shift. As a Tech Support Associate at our rapidly growing company, you will have the opportunity to work in a dynamic environment with excellent benefits and career advancement prospects. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers - Diagnosing technical problems and providing customers with the best solutions - Offering technical support plans and relevant software to customers **Candidate Profile:** - Minimum 6 months to 1 year of outbound tech support experience - Proficiency in closing calls independently - Strong persuasion and sales skills - Familiarity with BLUE SCREEN ERRORS and POP UP CALLS - Experience in troubleshooting technical issues with computers, printers, broadband, routers, emails, Mac, iPhone, and iPad **Salary and Shift Details:** - Salary: Rs. 15,000-22,000/month (fixed) + Lucrative Incentives - Shift: US Shift **Benefits and Facilities:** - Fixed Salary credited on the 1st of every month + Generous Incentives - 24 leaves per year + Compensatory offs + Birthday leaves - Daily/Monthly Incentives - Spot Incentives - No Shift Timings Extension - Medical Benefits - Salary is negotiable for the right candidate - Working Days: 6 days a week If you meet the above requirements and are interested in this opportunity, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be handled confidentially in accordance with EEO guidelines.,