Home
Jobs
Synamedia logo

Senior IT Systems Engineer

5 - 7 years

8 - 10 Lacs

Bengaluru

Posted:4 days ago| Platform: Naukri logo

Apply

Skills Required

JAMF Azure Active Directory Intune System Maintenance Installation And Configuration Incident Handling IT Support Tech Support It Systems Administration

Work Mode

Hybrid

Job Type

Full Time

Job Description

Greetings from Synamedia!!!!

Experience Required:

  • 5+ years in IT support roles
  • Familiarity with ticketing systems, email, phone, and chat-based support
  • Exposure to multinational environments

Support Responsibilities:

  • Second-level IT support for internal users globally
  • Troubleshooting issues on:
  • Windows & Mac laptops/desktops
  • Servers, printers, and video conferencing equipment
  • Hardware diagnostics
  • Support for Microsoft Office 365
  • 24/7 shift model (must be open to shift-based work)

Mandatory Tech Skills:

  • Azure Active Directory
  • JAMF
  • Intune

Key Responsibilities

Technical Support

  • Installation & Troubleshooting: Hardware, software, and network issues
  • Escalation Management: Ensure ticket documentation and resolution
  • System Maintenance: Updates, patching, performance optimization

Incident & Knowledge Management

  • Incident Handling: Documenting, resolving, and collaborating with teams
  • Knowledge Sharing: Contributing to internal documentation and peer training

Communication & Collaboration

  • Maintain clear communication with end-users
  • Work closely with cross-functional IT teams

Specialized Duties

  • Network support
  • Application-specific support
  • Scripting and task automation
  • Basic system administration
  • Security best practices
  • Required Technical Skills

Personal Attributes

  • Strong customer-first mindset
  • Excellent communication and listening skills
  • Receptive to critical feedback

More Jobs at Synamedia

Lead Finance Partner

Chennai

5 - 8 yrs
|

INR 15 - 20 Lacs

Finance Business Partner

Chennai, Tamil Nadu

5 - 5 yrs
|

Salary: Not disclosed

Finance business partner

Chennai

5 - 10 yrs
|

INR 7 - 12 Lacs

Revenue Accounting Manager

Chennai

8.0 - 12.0 yrs
|

INR 20 - 25 Lacs

Travel Coordinator

Bengaluru, Karnataka

Experience: Not specified

|

INR 3 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Synamedia
Synamedia

Broadcast Media Production and Distribution

Staines Middlesex

RecommendedJobs for You

Synamedia logo

Senior IT Systems Engineer

Synamedia

Bengaluru

Celigo, Inc. logo

Senior IT Systems Engineer

Celigo, Inc.

Hyderabad

Celigo logo

Senior IT Systems Engineer

Celigo

Hyderabad, Telangana, India

Celigo logo

Senior IT Systems Engineer

Celigo

Hyderābād

Rakesh Kumar logo

Hiring Freshers For IT Remote Support -2025

Rakesh Kumar

Bhopal, Indore, Nagpur, Dadra & Nagar Haveli, Daman & Diu, Pune, Ahmedabad, Surat, Mumbai (All Areas)

Entirety Hr Solutions logo

System Administrator

Entirety Hr Solutions

Ahmedabad

Mindspark Technologies logo

Salesforce Administrator & Functional Support Specialist

Mindspark Technologies

Coimbatore

Orbit Techsol India logo

Technical Support Engineer

Orbit Techsol India

Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru

ICE Mortgage Technology logo

Client Support Specialist

ICE Mortgage Technology

Hyderabad

Surgical Care Affiliates (SCA) logo

L2 Remote Support Desk

Surgical Care Affiliates (SCA)

Noida