Team Leader

Job Summary: We are seeking a motivated and experienced Team Leader to oversee and guide a team of [insert team type – e.g., sales representatives, customer service agents, telecallers]. The ideal candidate will be responsible for ensuring the team meets performance targets, maintains high standards of work, and fosters a positive team environment. Strong leadership, communication, and problem-solving skills are essential. Key Responsibilities: Supervise daily operations and monitor team performance Set goals, track KPIs, and ensure targets are met Provide coaching, training, and support to team members Conduct regular performance reviews and give constructive feedback Address issues or conflicts and escalate when necessary Ensure quality standards and company policies are followed Motivate team to maintain high morale and productivity Prepare performance reports and share insights with management Facilitate communication between team and upper management Supporting Onboarding of new team members Requirements: Proven experience in a leadership or supervisory role Excellent interpersonal and organizational skills Strong problem-solving and decision-making abilities Ability to motivate and manage a team effectively Bachelor’s degree or relevant diploma preferred Preferred Skills: Prior experience in Sales in Appropriate Field Familiarity with CRM tools, Excel reporting, or performance tracking Conflict resolution and coaching abilities Time management and multitasking skills