Team Lead

Indus Parking Services (IPS) is a rapidly growing parking enforcement company

headquartered in Gurugram, India. Our team consists of highly focused and motivated

professionals with extensive expertise in parking management. We specialise in preventing

unauthorised parking across commercial properties, residential complexes, and other

locations. Indus Parking Services efficiently manages the entire parking enforcement

process and provides operational support to Euro Parking Services.

We’re seeking an enthusiastic Team Leader to oversee our CCTV monitoring team. In this

role, you’ll ensure effective surveillance, while guiding CCTV operatives to meet and exceed

their daily PCN (Parking Charge Notice) targets.

As a Team Leader, your responsibilities will include:

• Lead and supervise a team of CCTV operatives, ensuring they are properly trained, motivated, and performing efficiently.
• Set clear performance goals, track team output, and provide regular coaching to help operatives meet daily PCN (Penalty Charge Notice) targets.
• Oversee the CCTV system’s functionality; report and follow up on any technical issues with the IT department.
• Ensure strict compliance with all relevant laws and regulations, including data protection and privacy standards.
• Collaborate with internal departments to coordinate enforcement strategies and enhance operational effectiveness.
• Manage team schedules (rotas), and handle basic HR functions such as attendance and time-off tracking.
• Prepare accurate and timely reports on incidents, enforcement outcomes, and team performance.

The ideal candidate working as a Team Leader will display:

• Excellent English written and verbal communication skills.
• Previous CCTV control room experience required.
• 2–3 years of experience supervising team.
• Strong leadership and team management skills.
• Prior experience in handling manpower team.

Benefits of working with Indus Parking Services as a Team Leader:

• Casual Fridays and team outings.
• Regular performance reviews to encourage internal growth.

Schedule:

• Flexible work hours.

Work Location:

• In person, Gurugram, Haryana

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Night shift
• Rotational shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person