Team Lead - Customer Relationship Executive (Pre Sales)

Key Responsibilities: Lead, mentor, and supervise a team of Customer Relationship Executives in the pre-sales process. Monitor team performance, conduct regular coaching, and support skill development. Coordinate with sales and marketing teams to align pre-sales strategies and lead management. Drive customer engagement initiatives to enhance lead conversion and customer satisfaction. Track and analyze team KPIs and prepare performance reports. Ensure compliance with company policies and real estate regulations. Handle escalations and complex customer queries effectively. Participate in recruitment and training of new team members. Required Qualifications & Skills: Bachelor’s degree or equivalent experience in Business, Marketing, or Real Estate. 3-5 years of experience in pre-sales or customer relationship roles within real estate, with at least 1 year in a team lead or supervisory capacity. Strong leadership, communication, and interpersonal skills. Familiarity with CRM tools and sales processes. Ability to motivate and manage a team towards targets. Problem-solving mindset and customer-focused approach. Job Types: Full-time, Permanent, Fresher Pay: ₹99,599.24 - ₹549,273.25 per year Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person Speak with the employer +91 9751110296 Application Deadline: 18/06/2025