8051 Team Handling Jobs - Page 29

Branch Manager Department Retail Liabilities Branch Banking Location Position Grade Achieving Business Objectives for the Branch in terms of Value, Productivity, & Volume Metrics. Revenue Generation through Sales of CASA, Assets, TPP of MF / LI / GT etc. through varied Bank Channels. Mentor Sales & Operations Teams. Responsible for YoY Deliverables & Growth of Fee & Non-Fee Income based Products. Enhancements of Standards of Service Delivery / Customer Service. Manage Complete Branch Administration & Regulatory Compliance. Enhance Overall Product Sales by ways of Basket Growth. Ensuring Quality Parameters across Service Span and Other Deliverables. Manage Overall Productivity & Moral of Branch Personnel. Graduation is Mandatory, Preferred PG / MBA. Relevant Experience of in Team Handling, thorough Understanding of Banking . Proven Branch Management Experience, as a Bank Manager or Similar Role. Leadership Aptitude, Mentoring Ability and Excellent Organizational Skills. Familiarity with Banking Industry Rules & Regulations. Result Driven, Customer Focused and Ability to meet Allotted Targets. Knowledge of Modern Management Techniques & Best Practices in Business Administration preferred.

Short Description for Internal Candidates Description for Internal Candidates Job Role- Responsible forleading a large Sales Channel comprising ofTeam Leaders and Sales. Executives and ensuringRecruitment, Training, Retention and Mentoring of Sales teams. Experience in handling large team. Responsible for managing the leads and of that particular area and distributing among the team members. Ensuring the daily productivity of acquisition managers and customer satisfaction. JOB Role- Excellent written and oral communication skillsMBA/GraduateMinimum work exp. 4 years with 3 yrs. in team handling.

Minimum 1 to 3 years of experience as a Team Leader in a BPO, preferably handling outbound personal loan or financial product sales . Strong leadership, communication, and interpersonal skills. Experience in managing performance metrics and reporting. Target-driven with a customer-centric approach. Proficiency in MS Excel, CRM tools, and call center software. Please Connect with Deepak : 9820299802 Shafiq : 90216 41531

As a member of the business application consulting team at PwC, you specialize in providing consulting services for various business applications to help clients optimize their operational efficiency. Your responsibilities include analyzing client needs, implementing software solutions, and offering training and support for the seamless integration and utilization of business applications. By enabling clients to achieve their strategic objectives, you play a crucial role in enhancing their overall performance. Specifically focusing on SAP Human Capital Management (HCM) applications at PwC, you will be involved in analyzing client requirements, implementing HCM software solutions, and providing training and support for the successful integration and utilization of SAP HCM applications. Your work in this area directly contributes to optimizing human resources processes, improving talent management, and assisting clients in achieving their strategic goals. Your role is centered around building strong client relationships and honing your leadership skills. Embracing complexity, you continuously work on enhancing your technical expertise, personal brand, and awareness of your strengths. You are expected to anticipate and meet the needs of both your teams and clients while delivering high-quality results. Your ability to adapt to ambiguity, ask insightful questions, and utilize challenging situations for growth is key to your success in this role. To excel in this position, you must possess a range of skills, knowledge, and experiences, including but not limited to: - Effectively responding to diverse perspectives and needs - Using various tools and methodologies to generate innovative ideas and solve problems - Applying critical thinking to analyze complex concepts - Understanding project objectives and aligning your work with the overarching strategy - Developing a deeper understanding of the evolving business context - Utilizing reflection to enhance self-awareness and address areas for improvement - Interpreting data to derive insights and recommendations - Upholding professional and technical standards, including adherence to the Firm's code of conduct and independence requirements The role of SAP SF-EC Manager requires an experience range of 8-12 years, with a specific positional requirement of at least 5-7 or more Employee Central end-to-end implementations or support. Project experience should include working on various aspects such as MDF and Foundation objects, associations, business rules, workflows, data models, picklists, role-based permissions, instance sync, release management, position management, global assignments, translations, reporting, and a strong understanding of XML. Additionally, experience in EC Time Off, project lead responsibilities, and strong process knowledge and solutioning skills are essential. Preferred knowledge for this role includes experience in test scenario preparation and execution, test scripts, cutover activities, prioritization in high-visibility environments, identification of new opportunities, country-specific requirement gathering and configuration, RBP knowledge, business rules, and intelligent services. The necessary skills for this role encompass working on instance sync, release management, position management, global assignments, reporting, excellent knowledge of XML, pre-sales experience, functional knowledge to manage client relationships, fit-gap analysis, requirement gathering, and certification in SAP SuccessFactors Employee Central. Additional skills that would be beneficial include team handling abilities, knowledge of Extension Center, and exposure to setting up standard third-party integrations. Ideally, candidates for this role should possess a degree or postgraduate qualification, preferably with HR specialization.,

As a Research and Development Manager specializing in hygiene products and chemical-based solutions, you will be responsible for leading the product development efforts in the Health and Hygiene Care industry. Your qualifications should include a Postgraduate degree from a reputable institution, along with 4-5 years of experience in product development within this specific segment. Your key skills should encompass a demonstrated proficiency in formulating product compositions for health and hygiene care, a genuine interest in product development, strong English language skills, and proven capabilities in team management. Your primary responsibilities will revolve around maintaining precise product information and formulation specifications, creating and executing research programs that leverage the latest industry developments, and conducting thorough evaluations of materials, processes, and equipment. Additionally, you will be tasked with enhancing existing products and exploring opportunities for the introduction of new product lines. If you meet the eligibility criteria and possess the requisite skills and experience, we encourage you to apply for this challenging and rewarding position. Regards, IIPL Contact: hrsales@inspiringintellects.in Phone: 9773853538,

Genpact is a global professional services and solutions firm committed to delivering outcomes that shape the future. With a workforce of over 125,000 professionals across 30+ countries, we are characterized by our innate curiosity, entrepreneurial agility, and dedication to creating lasting value for our clients. Fueled by our purpose of relentlessly pursuing a world that works better for people, we cater to and transform leading enterprises, including Fortune Global 500 companies, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Assistant Manager- Insurance Operations. We are looking for individuals with significant experience in Policy Admin/ Claims backend operations related to Life Insurance, Annuities, or Long Term Care Insurance. Responsibilities: - Demonstrate substantial experience in Policy Admin/ Claims backend operations within the Life Insurance, Annuities, or Long Term Care Insurance domains. - Manage a team of 15 to 40 individuals, ensuring an engaged workforce and effective team handling. - Develop a strategic plan for the team to achieve organizational goals and provide clear instructions to team members. - Monitor team members, offer mentorship when necessary, and oversee day-to-day operations. - Generate reports to update the company on the team's progress and establish rapport with internal and external partners. - Address any issues that may arise during shifts promptly and skillfully, seeking advice from the duty manager when required, and ensure the delivery of the highest levels of customer service at all times. - Assist the Operations lead as needed to ensure the business runs effectively and efficiently, meeting client expectations and SLAs. Qualifications we seek in you: Minimum Qualifications / Skills: - Graduation in any stream. - Strong analytical, problem-solving, and interpersonal skills. - Proven ability to build effective working relationships with clients and internal partners. - Excellent communication skills are essential. Preferred Qualifications / Skills: - Knowledge of the insurance industry and the ability to understand and interpret insurance terminology. - Proficiency in project management and handling multiple priorities. - Positive attitude with a focus on continuous process improvement and adaptability to change. - Proficient in MS Excel, MS Word, and MS PowerPoint. Job Details: - Designation: Assistant Manager - Primary Location: India-Gurugram - Schedule: Full-time - Education Level: Bachelor's / Graduation / Equivalent - Job Posting Date: Jun 27, 2025, 11:41:03 AM - Unposting Date: Jul 27, 2025, 1:29:00 PM - Master Skills List: Operations - Job Category: Full Time,

As a candidate with at least 1 year of experience in a team handling role within the life insurance industry, specifically in the bancassurance channel, you will be responsible for leading and managing a team of professionals to achieve sales targets and business objectives. Your role will involve providing guidance, training, and support to team members to enhance their performance and ensure the successful implementation of sales strategies. Additionally, you will be required to collaborate with various stakeholders, including bancassurance partners and internal departments, to drive business growth and deliver excellent customer service. Strong leadership, communication, and interpersonal skills are essential for this position to effectively motivate and engage team members towards achieving collective goals.,

You are a dynamic and experienced Content Strategist responsible for managing and optimizing content to enhance the growth and success of our channels. With a minimum of 2 years of experience in this field, you play a crucial role within our creative team by refining material to craft visually appealing narratives that align with our brand identity and target audience. Your expertise in creating engaging YouTube videos and proficiency in digital visual storytelling will greatly benefit our video production efforts. Your responsibilities will include managing YouTube channels by optimizing titles and thumbnails, overseeing channel uploads, and regularly monitoring YouTube Studio analytics. You will be expected to generate reports on views, CTR, retention, and watch time, providing insightful recommendations for improvements. Additionally, you will coordinate with editors, writers, voice artists, and designers, leading team meetings, delegating tasks, and ensuring timely deliveries. In terms of strategic growth and innovation, you will be tasked with developing and implementing new strategies to drive channel growth and enhance audience retention. By identifying and capitalizing on content trends and viewer preferences, you will keep our channels ahead of the curve. Conducting market and competitor analysis to stay informed about industry trends and competitor performance will be essential in providing recommendations to maintain our competitive edge. Clear and proactive communication with team members, delivering constructive feedback, and encouraging collaboration are key aspects of your role. You must possess a proven track record of successfully growing and optimizing channels, a strong understanding of analytics and SEO best practices, and excellent communication and interpersonal skills. Your creativity, strategic thinking, and storytelling abilities will be critical in engaging our audience effectively. Applicants for this position should hold a Bachelor's degree in Marketing, Communications, or a related field, along with a minimum of 2 years of experience in channel management. Proficiency in American English, strong research skills, and the ability to multitask effectively will be advantageous in this role. If you are a collaborative team player with a passion for creativity, innovation, and problem-solving, we encourage you to apply for this exciting opportunity.,

As an Area Manager at Niva Bupa Health Insurance Company based in Bangalore, you will be part of the Institutional Sales department reporting to Ritesh Shah, the Vice President. Niva Bupa's purpose is to provide every Indian with the confidence to access the best healthcare. Our core values include commitment, innovation, empathy, collaboration, and transparency. Niva Bupa Health Insurance Company Limited is a joint venture between Fettle Tone LLP and the Bupa Group, focusing on specialized healthcare services. With a current employee strength exceeding 7000 and a remarkable growth rate of 154% since FY 20, we are committed to achieving over 10000 Cr GWP by 2027. Your primary responsibility will involve managing the entire IDFC Banca Channel in the South Zone, ensuring top-line and bottom-line growth with the bank partner. This includes engaging with bank leadership for business development, driving monthly targets with direct reports, and maintaining strong relationships at all levels. Key requirements for this role include team management skills, experience in Banca/Partnership handling, familiarity with the geography, and proficiency in Kannada and Malayalam languages. Functional competencies in top-line business, partner engagement, and compliance are crucial for success in this position. You will be evaluated based on defined company measures of success such as top-line performance, branch activation, penetration rates, attrition levels, and SOR. The reporting hierarchy and matrix will be clearly communicated to you, ensuring a smooth transition into your role as an Area Manager at Niva Bupa Health Insurance Company. To learn more about our company and culture, please visit our website at www.nivabupa.com. Join us on our exciting growth journey and contribute to making Niva Bupa one of the best workplaces in the BFSI industry.,

You will be responsible for leading a team of approximately 20 individuals in the Banking and Capital Markets domain as a Level 5 Transaction Processing Unit Manager for a Non-Voice BPS account (US Client). Your role will involve monitoring, identifying, and resolving performance, behavior, and attendance issues utilizing prescribed performance management techniques. You will conduct performance appraisals, provide constructive feedback, and ensure the team's performance meets the required standards. Additionally, you will offer Subject Matter Expertise, modify operations as necessary to meet service level agreements, and complete all client-related training successfully. It will be your responsibility to hold team meetings, communicate process and client changes within specific timelines, and provide hands-on assistance and mentoring to your team when needed. You will play a crucial role in fostering the development of your team by motivating them, ensuring career advancement, and maintaining a positive relationship with the Company through timely feedback and counseling. Timeliness in reporting and client deliverables, continuous process improvement, and adherence to US Shifts are essential aspects of this role. The ideal candidate should have a minimum of 2+ years of experience in a similar BPO field, preferably within the Banking and Capital Markets Domain. Candidates with experience in other BPO domains such as Accounting or Insurance will also be considered. A background in back-office operations and strong knowledge of Capital Market processes and US Stock Market concepts are preferred. Excellent communication skills, team handling experience, people management skills, and proficiency in MS Office tools are required. A 12+3 degree education is mandatory, with B.Com, BBA, and BBM graduates preferred. Additional certifications related to Financial Aspects or Stock Market subjects are advantageous. Mphasis is a company that leverages next-generation technology to help businesses undergo global transformations. With a focus on customer centricity, Mphasis utilizes cloud and cognitive technologies to deliver hyper-personalized digital experiences. The company's Service Transformation approach assists enterprises in adapting to digital technologies and staying ahead in a changing world. Domain expertise, specialization, and innovation are key factors in building strong relationships with clients.,

You will be joining CRM Audio Video Pvt. Ltd., a leading distribution and solution provider in Siliguri, West Bengal, with a strong presence in the Surveillance, IT Infrastructure, and Networking Solutions industry for over 4 years. As a Channel Sales Branch Manager for the existing branch, you will play a crucial role in driving the business development and operations in Siliguri and North Bengal. Your responsibilities will include leading the branch's sales, distribution, and operational activities, acquiring and maintaining relationships with channel partners, ensuring revenue and profitability targets are achieved, overseeing inventory and logistics, preparing business reports, and managing a high-performing team to ensure excellent service and market penetration. To excel in this role, you should have a Bachelor's degree or Diploma in IT or Electronics, along with a minimum of 8 years of experience in video surveillance, IT hardware, storage solution, Display, network infrastructure, and structured cabling. Strong knowledge of CCTV, NVR/DVR, switches, routers, access control, Wi-Fi solutions, and structured cabling is essential. Your leadership, communication, negotiation skills, and proactive approach to business development will be key to your success. In return, we offer a competitive salary, performance incentives, the opportunity to lead a strategic branch, exposure to top global brands and advanced technology products, supportive leadership, and a professional work environment. Additionally, you will receive benefits such as cell phone reimbursement, health insurance, internet reimbursement, leave encashment, life insurance, paid sick time, and Provident Fund. This is a full-time, permanent position with day shift and fixed shift schedules, performance bonus, yearly bonus, and requires in-person work at the designated location. If you have at least 4 years of experience as a Branch Manager and meet the key requirements mentioned above, we encourage you to apply and be a part of our growth journey at CRM Audio Video Pvt. Ltd.,

The ideal candidate for this role should possess a good personality with excellent interpersonal and sales skills. You should have a solid understanding of Motor Insurance and prior experience in team handling. Building strong relationships with Motor agents and collaborating effectively with other departments such as Underwriting, Claims, and Operations will be part of your responsibilities. You will be expected to meet Agents, Lead providers, and intermediaries regularly, while maintaining records in an organized manner. Additionally, you will need to conduct regular field visits to promote the sale of health policies either with agents or individually. The preferred candidate should have a minimum of 2 years of on-field sales experience in Insurance products and hold a graduation degree. Candidates with an operational background may not be suitable for this position as the role requires 100% on-field work for the sales of Motor policies. If you meet the qualifications and are interested in this opportunity, please send your updated resume to Shipra@exclusiveinsurance.in. This is a full-time position requiring a total of 3 years of work experience. The work location will be in person.,

The ideal candidate for this role should be a male candidate who has qualified as a Chartered Accountant (CA) in the first attempt. The preferred locations for candidates are Chennai and Bangalore. The candidate should have 2-3 years of experience in team handling, managing a team of 4 to 5 individuals. It is essential for the candidate to have strong numerical skills and be proficient in Business Finance and Analysis, specifically in Budgeting & Forecasting. In addition, the candidate should possess good communication skills in both Hindi and English. Proficiency in Zoho, ERP systems, and other accounting software such as Tally, SAP, QuickBooks is required. The candidate should have a solid understanding of Accounting Principles, Standards, and Regulations. It is important to note that candidates from the BPO industry will not be considered for this position. This role offers a salary of up to 25 LPA and is suitable for individuals with a background in finance and accounting who are looking for a challenging opportunity to utilize their skills in a dynamic work environment.,

You will be joining Toshvin Analytical, a company that values growth and opportunity. Our focus is on delivering top-quality services to our clients to support their business growth. As a part of our team of experienced professionals, we are seeking individuals who are bright, motivated, and dedicated to our mission. If you are looking for a long-term career opportunity with one of the leading instrumentation companies in India, we invite you to send your CV to: careers@toshvin.com As a Manager - Customer Support (RTS) at Toshvin Analytical, you will report to the Deputy General Manager CS and be based in Baroda. The ideal candidate should have 8-10 years of experience in the Analytical Service Industry. A Diploma in Electronics/Instrumentation or an MSc in Electronics is the minimum qualification required, with a preference for BE holders in Electrical/Electronics/Electronics & Communication/Instrumentation Engineering. Your responsibilities will include field servicing of advanced analytical instruments such as GCs, GC-MS, GC-Hs, GCMSMS, etc. This involves onsite installation and commissioning of hardware/software products at customer sites. You will serve as the primary contact for customers on technical, application, and service-related issues, diagnosing and resolving product performance problems. Proactively addressing potential instrument issues to prevent service interruptions is crucial. You will need to effectively communicate and escalate complex or unresolved problems to higher-level engineers, following documented practices and procedures in training customers and performing service-related tasks. Providing feedback on product failure trends and serviceability issues, training other field engineers and customers, and ensuring customer satisfaction are also key aspects of the role. Key competencies for success in this position include sincerity, hard work, excellent verbal and written communication skills (English preferred), sound technical knowledge in field servicing of analytical instruments, experience in team collaboration or management, willingness to travel extensively, and a commitment to solving customer problems and delivering high levels of customer satisfaction.,

As a System Administrator, you will be responsible for setting up and maintaining systems efficiently. This includes installing, upgrading, and troubleshooting Windows OS and Microsoft Office applications. You will configure and manage desktops, laptops, and peripherals in various environments, ensuring smooth operations. In terms of Hardware & Software Management, you will implement, monitor, and troubleshoot hardware devices and drivers. It will be your responsibility to replace faulty components like motherboards, RAM, and HDDs. Additionally, you will install and troubleshoot client applications and antivirus software to address malware and virus-related issues effectively. Your role will also involve providing user support and troubleshooting. This includes offering L1 and remote support using tools like VNC, AnyDesk, and TeamViewer. You will install and configure email clients like Outlook and resolve mail-related issues. Addressing general networking problems and escalating when necessary will be part of your daily tasks. Customization and Standards Compliance are key aspects of your responsibilities. You will customize desktop hardware to meet user requirements and adhere to site standards effectively. Moreover, you will be leading a team, managing their attendance records, monitoring their conduct, and ensuring adherence to client site protocols. Your performance will be evaluated based on various Key Result Areas (KRA). These include Technical Support Efficiency, ensuring timely resolution of technical issues, System Uptime to guarantee smooth system operations, User Satisfaction by delivering prompt solutions, and Knowledge Sharing by documenting troubleshooting procedures and best practices for the team's benefit.,

The Service Delivery Lead/Manager at Clover Infotech in Mumbai will be responsible for leading a team with experience in handling Oracle Database engagements. The ideal candidate should possess hands-on experience in Oracle Database Administration and preferably have a background in the BFSI domain. To apply for this role, please share your resume with roma.gangan@cloverinfotech.com and include details such as your current CTC, expected CTC, notice period, and current location.,

As a SAP CRM Technical Consultant with ABAP expertise, you will be responsible for working closely with clients to provide technical consulting, develop and implement SAP CRM solutions, manage middleware integrations, and optimize business processes. This contract role is suitable for immediate joiners and is based in Hyderabad, with the flexibility of some work from home. You should possess a minimum of 8 to 10 years of ABAP experience, with at least 5+ years specifically in ABAP CRM. Strong communication skills are essential for this role. Additionally, you should have experience in at least one complete cycle of CRM implementation projects. Knowledge of MVC architecture, One Order framework, CRM UI BOL\Genil Programming, ABAP Report programming, Function modules, Data dictionary objects, OO ABAP concepts, Middleware concepts (like BDOCs and Inbound\Outbound queues), BADIs, Actions, Interfaces (Inbound and Outbound), and Proxies is required. Experience with CRM ISU, ODATA service, Fiori Concepts, Fiori Launchpad, web-service issues analysis, replication issues, BRF+, BPEM, CRM Base customization, product configuration, issue tracing, and performance tuning the code is advantageous. Team handling and coordination experience is a must for this role. Familiarity with S4HANA concepts, CDS Views, AMDP, WEBIDE, Table functions, SADL exits, HANA studio, Exception aggregation, S4HANA Migration, and Upgrade knowledge will be beneficial. If you are looking for a challenging opportunity where you can leverage your SAP CRM Technical skills and ABAP expertise, this role offers a dynamic environment where you can contribute to the success of client projects and enhance your professional growth.,

About The Role Branch Manager Department Retail Liabilities Branch Banking Location Position Grade Job Role: Achieving Business Objectives for the Branch in terms of Value, Productivity, & Volume Metrics. Revenue Generation through Sales of CASA, Assets, TPP of MF / LI / GT etc. through varied Bank Channels. Mentor Sales & Operations"™ Teams. Responsible for YoY Deliverables & Growth of Fee & Non-Fee Income based Products. Enhancements of Standards of Service Delivery / Customer Service. Manage Complete Branch Administration & Regulatory Compliance. Enhance Overall Product Sales by ways of Basket Growth. Ensuring Quality Parameters across Service Span and Other Deliverables. Manage Overall Productivity & Moral of Branch Personnel. Graduation is Mandatory, Preferred PG / MBA. Relevant Experience of in Team Handling, thorough Understanding of Banking . Proven Branch Management Experience, as a Bank Manager or Similar Role. Leadership Aptitude, Mentoring Ability and Excellent Organizational Skills. Familiarity with Banking Industry Rules & Regulations. Result Driven, Customer Focused and Ability to meet Allotted Targets. Knowledge of Modern Management Techniques & Best Practices in Business Administration preferred.

About The Role Area Sales Manager - Two Wheeler Business Job Responsibilities: Responsible for TW channel business for the region Plan, organize and achieve overall budgeted targets Plan and coordinate activities through sales team Liasion with cross functional teams to recruit and onboard personnel for all product lines for the region Train and motivate the team members Supervise and guide the teams performance Oversee cross-selling of all products for the region Monitor budget achievements and prepare forecasts Job Requirements: Working knowledge of the various product lines viz TW channels of loan Working knowledge of any secured lending financial products viz home loan/personal loan Good interpersonal and communication skills Demonstrable team handling ability Ability to garner market intelligence for the specified region Exposure in similar industry would be preferable Exposure to secured lending asset products viz. Home Finance/Personal Loan/Educational Loan etc shall be considered Team handling experience of 4 years and above Educational Qualifications: Should be graduate and above Work Experience: Minimum work experience of 10 years

About The Role Branch Manager Department Retail Liabilities Branch Banking Location Position Grade Job Role: Achieving Business Objectives for the Branch in terms of Value, Productivity, & Volume Metrics. Revenue Generation through Sales of CASA, Assets, TPP of MF / LI / GT etc. through varied Bank Channels. Mentor Sales & Operations"™ Teams. Responsible for YoY Deliverables & Growth of Fee & Non-Fee Income based Products. Enhancements of Standards of Service Delivery / Customer Service. Manage Complete Branch Administration & Regulatory Compliance. Enhance Overall Product Sales by ways of Basket Growth. Ensuring Quality Parameters across Service Span and Other Deliverables. Manage Overall Productivity & Moral of Branch Personnel. Graduation is Mandatory, Preferred PG / MBA. Relevant Experience of in Team Handling, thorough Understanding of Banking . Proven Branch Management Experience, as a Bank Manager or Similar Role. Leadership Aptitude, Mentoring Ability and Excellent Organizational Skills. Familiarity with Banking Industry Rules & Regulations. Result Driven, Customer Focused and Ability to meet Allotted Targets. Knowledge of Modern Management Techniques & Best Practices in Business Administration preferred.

RoleLocation Managing Partner (DVP), Kotak Agency - Field Sales (L6/7) Experience 7-12 yrs KRAs End-to-end ownership for MP & AP performance Owns the budgets for the location Has a self-goal sheet to Lead by Example and have adequate SOC Networks continuously to get good FT-APs from Market Ensure APs and LAs incomes in location exceed benchmarks Coach MPs and APs on management/sales skills and career growth Contact APs who are falling short of CMC criteria to re-activate them Works closely with the training team to organize regulatory and skill development programs Propagates the career option amongst the LAs in the branch Owns the Rookie AP induction and development program Arrange/attend outdoor promotional events and seminars on recruitment, awareness, customer events, HNI priority etc. Grow the representation of advisors and BA’s from his location on Conventions, MDRT, and R&R etc. Ensure the desired product mix of the Branch Deal with and escalate compliance issues Key Competencies Team Leadership Planning and Organizing Conceptual thinking Education and experience Candidate should be a graduate, with sales experience of 6-8 years, preferably in life insurance sector

About The Role work with RM, BM & AM to identify for respectively mapped families the opportunity to enhance PH & SH by catering to customer requirements across borrow, save, protect, pay and invest category(ies) Ensuring Branch and RM activation in each product/category to ensure that each Branch / RM is working towards the propositions as a whole and not biased towards limited products/services Help RMs in improving their customer coverage, in achieving their SOPs and in improving their earning by highlighting work-areas for each RM Driving Health Score for both RM and Branch collectively so that RMs are improving on their productivity and also in-turn branches are also improving on profitability Driving digital adoption of internal systems, platforms (eg CRM) that will enable tracking of lead quality, lead fulfilment and RM throughput Driving campaigns to ensure top of the funnel drive for each product in relevant catchments and monitor for lead quality and lead conversions Monitoring customer coverage regularly so that all customers are touch based in set periods Liaise with relevant departments to ensure and fast-track cases wherever being stuck A passion for solving Customer Problems and ensuring great user experience Basic understanding of application flow in each Product High degree understanding of CRM and other tech platforms Ability to read and interpret data and dashboards and help strategically implement initiatives in his / her catchment Experience in data driven decision making and analytical thinking Ability to work effectively with cross functional teams and manage various stakeholders High levels of empathy

About The Role Posting Description for Internal Candidates Enter Custom Internal Posting Description Short Description for Internal Candidates Description for Internal Candidates CEC Officer Department Customer Experience Center Location Thane/Noida/Bangalore Reporting Relationship CEC Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer "delight" and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance About The Role Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers Same Posting Description for Internal and External Candidates

RoleLocation Managing Partner (AVP), Kotak Agency - Field Sales (L6) Experience 7-12 yrs KRAs End-to-end ownership for MP & AP performance Owns the budgets for the location Has a self-goal sheet to Lead by Example and have adequate SOC Networks continuously to get good FT-APs from Market Ensure APs and LAs incomes in location exceed benchmarks Coach MPs and APs on management/sales skills and career growth Contact APs who are falling short of CMC criteria to re-activate them Works closely with the training team to organize regulatory and skill development programs Propagates the career option amongst the LAs in the branch Owns the Rookie AP induction and development program Arrange/attend outdoor promotional events and seminars on recruitment, awareness, customer events, HNI priority etc. Grow the representation of advisors and BA’s from his location on Conventions, MDRT, and R&R etc. Ensure the desired product mix of the Branch Deal with and escalate compliance issues Key Competencies Team Leadership Planning and Organizing Conceptual thinking Education and experience Candidate should be a graduate, with sales experience of 6-8 years, preferably in life insurance sector

About The Role Job TitleAREA COLLECTION MANAGER / REGIONAL COLLECTION MANAGER LevelM4- M5 DivisionCOMMERCIAL BANKING GROUP Function :SHBT Reporting RelationshipNATIONAL RECOVERY MANAGER Average No. of Direct Reportees 3 -10 Job Role / KRA"™s Knowledge in collection process and systems To have 7-10 years"™ experience in managing Short Fall Recovery and Hard BKT. collection team of secured/unsecured. To have adequate knowledge of Area of Operation. To have adequate knowledge in repossession and legal activities. To create a team of dedicated, aggressive and ambitious team of Location Managers / Supervisors. To motivate the existing TEAM to deliver to their potential. To Ensure Quality Service to Customers through his team To focus on Improving Portfolio Performance in the respective Area / Region. To Manage NPA"™s & Loss Recovery efficiently in all locations in his Area / Region. To adhere to the BANKS processes and procedures. To Ensure development of direct and indirect team To ensure our Service Providers follow the Orginisations policy Parameters, when directly interacting with customers on our Behalf. To maintain good Professional relationship with all in the Branch. To plan innovative strategies for reduction of NPA"™s & Focus on Loss Recovery, so as to ensure Quality Portfolio To Ensure Quality in Manpower. To adhere to the BANKS processes and procedures. To ensure development of direct and indirect team. To review Performance of Service Providers Regularly To empanel efficient Service Providers. Job Requirements, Skills, Knowledge prerequisites Willing to Take challenges and responsibility Should have the ability to convince the customer for our terms and conditions Should be able to coordinate effectively with all functions. Should Ensure MOPP is followed efficiently. Ensure All Audit, Moral and Ethical requirements are met by his team. Educational Qualifications Graduate / Post Graduate with good Knowledge of LAW. Good Contacts in Area of Operation. Experience Profile 7+ years Benchmark Companies CHOLA DBS SUBH LOANS SHRIRAM FINANCE MAGMA SUVIDHA INDIA BULLS SREI HDFC BANK (Group Set up) ICICI BANK(Group Set up) SFL CITI