Sr Desktop Support

Job Brief – System Administrator.

The system Administrator role will be an individual contributor role, where the person will be responsible to maintain the entire IT infrastructure for the organization, help out with system and network troubleshoots and day-2-day employee queries. This role would also be responsible for collaborating with external vendors for our communication channels.

Job Roles:

• Installs, configures, test, and maintains servers, VMWare, and related networking equipment.
• Monitors scheduled jobs and computer output for completeness, accuracy, and errors.
• Performs all critical data backups and secures data according to established procedures.
• Installs firmware and security updates on servers, printers, and related networking equipment.
• Configures and maintains LDAP server & Microsoft Active Directory.
• Installs, configures, and maintains IPS/IDS, Firewall, Anti-Virus, Anti-Spam, Antimalware, etc. for maximum internal network protection.
• Maintains Unified Communications, VoIP, and any related equipment, services, and platforms.
• Maintains all data used for redundancy efforts and assists with remediation efforts as a result of test findings and risk assessments.
• Logs all computer, terminal, and printer hardware/software problems. Calls appropriate maintenance organizations and arrange for repair. Notifies supervisor of unusual problems.
• Assists with software upgrades and installations.
• Creates scripts for automation of common tasks.
• Provides support to operational staff.
• Performs such other duties as may be required from time to time for the overall

Skills:

• Good knowledge of at least one scripting language
• Solid understanding of LAN/WAN networks
• Knowledge of system security techniques
• Good problem-solving and communication skills