Sr. Client Admin Analyst

Responsible to manage and coordinate client centric processes, liaising with multiple internal/ external stakeholders effectively to guide activities and troubleshoot challenges. Gather relevant dataset, evaluate for completeness and accuracy, and execute associated operational processes. Perform assigned responsibilities, including quality review for routine processes, assist in workflow management. Support new product initiatives, and re-engineering efforts. Accountable for issue identification, root cause analysis and recommending and executing viable solutions.Identify issues pro-actively, develop strategic and actionable solutions for complex issues in line with our core competencies, and established processes. Evaluate the broader impact of executing solutions and provide appropriate escalation when clients expectations are at risk or cannot be met. Obtain appropriate approvals and alignment from stakeholders and leaders for exception processes.Provide coordination across various internal and external stakeholders to ensure alignment and readiness for client facing events, product and business initiatives. Facilitate cross-functional discussions both internally and externally, offering subject matter expertise, including comprehensive understanding of upstream and downstream process impacts. Identify and drive issue resolution.Perform assigned daily and periodic processes to gather and dissemination of relevant data including quality review. Ensure all processes are performed in accordance with established procedures, practices and policies and within established service level standards. Perform review and approval processes for key or high-risk processes.Execute business initiatives, re-engineering efforts and product initiatives by developing procedures, workflows and performing user acceptance testing.Complete cross-functional expertise and serve as a backup resource to enhance team agility across all supported business operations.Complete retention of records, work and other information, following established procedures and policies.

Required Knowledge/skills

Solid understanding of portfolio accounting/investment operations activities.Strong written and verbal communication skills.Ability to recognize financial impacts and respond or escalate, as appropriate.Ability to take initiative and remain team player, act proactively, and think creatively.Ability to work independently following established policies and procedures.Must have good MS office skills viz. MS Excel, word, PPT, share point etc.Ability to work effectively under pressure, meeting deadlines, and managing multiple priorities.Ability to work with limited work direction and function effectively in a team environment.

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.Full-Time/Part-TimeFull timeTimings(4:45p-1:15a)India Business UnitAWMPO AWMP&S President's OfficeJob Family GroupMutual Fund Operations