356 Software Applications Jobs

As a Software Support Associate, you will serve as the initial point of contact for customers seeking assistance with our software products. Your primary responsibilities will include addressing customer inquiries through phone, email, and chat in a prompt and professional manner, troubleshooting and resolving software issues, documenting support requests accurately in the ticketing system, and escalating complex issues to senior support or development teams when necessary. Additionally, you will collaborate with internal teams to stay informed about product changes, assist in creating and updating support materials such as FAQs and user guides, and provide exceptional customer service with patience and empathy. To qualify for this role, a Bachelor's degree in Computer Science, IT, or a related field is preferred, or equivalent experience will be considered. Previous experience of 1+ year in software support, customer service, or a related role is advantageous. The ideal candidate will possess strong problem-solving and communication skills, basic knowledge of operating systems like Windows and macOS, familiarity with software applications, and experience with support ticketing systems such as Zendesk or Jira. The ability to multitask and thrive in a fast-paced environment is essential. In return for your contributions, we offer a competitive salary and benefits package, flexible work arrangements that may include remote options, opportunities for career advancement and professional development, and a supportive and collaborative team environment. This position is available as both full-time and part-time, with the work location being in person. We look forward to welcoming a dedicated and skilled Software Support Associate to our team!,

As an IMS Networking Admin at our company, you will play a crucial role in implementing projects related to LAN connectivity, integration, data security, performance, support, and training. You may also be tasked with managing voice and data services across various platforms. Your responsibilities will include evaluating LAN hardware, software, and services to meet Division requirements, installing and testing new software and hardware, coordinating with the Facilities Department for office and equipment moves, managing VPN access, pagers, cabling, and connectors installation, as well as providing support and training to end users in a 24/7 production atmosphere, including weekend work as needed. Additionally, you will be responsible for supporting Windows backend services such as email, DNS, DHCP, etc., working with designs and programs for software applications, performing software maintenance including upgrades, configuration changes, and patches, maintaining backups and backup procedures, supporting LAN performance analysis and forecasting, managing data including archival/removal of outdated files, and working with external customers on installing customer networks. You will also be involved in evaluating, recommending, and procuring hardware and software, assisting users with daily network problems, optimizing PC and LAN hardware/software configurations, supporting inter-network connectivity, planning and implementing Disaster Recovery, defining and enforcing Company Data Security policies, diagnosing and resolving hardware/software problems, establishing LAN/Server Performance Analysis and Forecasting, and assisting in establishing and implementing LAN policies, procedures, and standards. Travel may be required for training purposes, approximately 5% of which may include overnight travel. All employees are expected to maintain the quality of their work to ensure customer satisfaction. To qualify for this role, you should have 3-5+ years of systems network experience, the ability to lead at a small site or multiple/large sites, proficiency in troubleshooting, analyzing, and implementing improvements to network issues, a proven track record of completing projects in a timely manner, the ability to support a 24/7 global business operation, discretion, confidentiality, independent judgment, and professionalism in representing the company, excellent written and verbal communication skills, presentation skills, the ability to work both independently and in teams, an understanding of and ability to use continuous improvement tools, willingness to travel when required, and industry certifications such as Comp TIA A+, Comp TIA Security +, Network+, Microsoft Certified desktop support. Furthermore, experience with Active Directory is a plus, and a 4-year technology degree is preferred. Mandatory skills include proficiency in LAN hardware, software, and services. If you possess the skills and qualifications required for this role and are enthusiastic about contributing to our team, we encourage you to apply. Thank you for considering this opportunity. Best Regards, Bindu Priya || Sr. Technical Recruiter SARANSH, Inc., 5 Independence Way, Ste # 225 Princeton, NJ 08540 Email: Bindu.k@saranshinc.com Desk: 16097574143 Ext: 317,

As a Hardware Networking Engineer at Sourcedesk Global Private Limited, you will be responsible for providing in-house assistance to employees by diagnosing and troubleshooting software and hardware related problems. Your role will involve a range of technical tasks and responsibilities to ensure the smooth operation of the IT infrastructure. With a minimum of 2 years of experience, your technical skills will be put to the test as you troubleshoot various hardware and software application problems. You will also be involved in the monitoring and administration of IT infrastructure including laptops, desktops, printers, and the installation and configuration of Windows Operating System. Additionally, experience in setting up LAN/WAN, basic knowledge of web servers, control panels, and file sharing servers will be beneficial for this role. Your key responsibilities will include computer assembling and maintenance, maintenance of IT network security, installation and troubleshooting of printers and scanners, file and database transfer server to server, as well as handling documentation and Excel-related admin tasks. You will also be involved in technical support communication with external hosting, domain, and email agencies. At Sourcedesk Global, you will have the opportunity to enjoy flexible working hours, a modern work environment, and work 5 days a week. You will be supported by a friendly, professional, and achievement-oriented management team. In addition, we offer a competitive salary, incentives, and bonuses along with excellent benefits in a high-performance culture. If you are looking to join a dynamic global service provider with a focus on Accounting & Bookkeeping, Website Design and Development, Software Development, and more, then Sourcedesk Global Private Limited is the place for you. Join us to be a part of a team of highly experienced professionals dedicated to providing innovative solutions to meet diverse business needs.,

As a Technical Support Specialist, you will be responsible for providing first-level support for hardware and software issues, assisting users with troubleshooting and problem resolution. Your role will also involve assisting in the installation, configuration, and maintenance of computer systems and peripherals. Additionally, you will help manage user accounts, permissions, and access controls in various systems, ensuring proper user management. Maintaining accurate records of IT inventory, software licenses, and user documentation will be a key part of your responsibilities. You will also play a role in training staff on new software and technologies to ensure they have the necessary skills to use IT resources effectively. Supporting network maintenance and troubleshooting, including connectivity issues and basic network configurations, will be part of your daily tasks. Furthermore, you will be involved in data backup processes and recovery procedures to ensure data integrity. You will also assist in implementing security protocols and monitoring systems for compliance with policies, contributing to security compliance within the organization. The ideal candidate for this role should possess a Bachelor's degree in Computer Science, Information Technology, or a related field, although relevant certifications can be beneficial. A minimum of 3-5 years of experience in IT support or a related role is required. Strong problem-solving skills, effective communication abilities, and a basic understanding of computer systems and networks are essential for this position. Preferred skills for this role include familiarity with operating systems such as Windows, macOS, and Linux, as well as common software applications. Basic knowledge of networking concepts and troubleshooting is also desired, along with customer service experience being a plus. This is typically a full-time role in an office setting, with potential for remote support. Occasional after-hours work may be required to address urgent technical issues. If you have experience from a similar profile, you are encouraged to apply and contribute to our team's success.,

You will be joining Frayto, a B2B SaaS company that specializes in providing Solutions for Shipment Visibility, Freight Procurement, and Global Freight Management. Our services are tailored to meet the needs of Exporters, Importers, and Freight Forwarders. As a RevOps Associate / Lead Generation specialist, your role will be based in Andheri, Mumbai on a full-time on-site basis. Your primary responsibilities will include lead generation, market research, supporting sales and marketing activities, as well as project management. Collaboration with the sales and marketing teams will be essential as you work together to create and execute strategies aimed at lead generation and revenue optimization. To be successful in this role, you should possess excellent communication skills, have 2 to 4 years of relevant experience, and demonstrate proficiency in market research and project management. Previous experience in sales and marketing is required, along with the ability to work effectively in a team environment. Strong analytical and problem-solving skills are key, and a Bachelor's degree in Business, Marketing, or a related field is preferred. Experience in the B2B SaaS industry is a must, and familiarity with CRM tools and software applications is advantageous.,

The role of Computer Operator (SAP) at Ador Logistics in Jalandhar involves operating and managing computer systems, particularly those related to SAP. Your responsibilities will include tasks such as billing, creating e-way bills, performing daily stock checks, and preparing daily reports for the company. In addition, you will be in charge of system backups, maintaining software applications, monitoring system performance, and ensuring data integrity. Back-office operations support and assistance with data entry and typing tasks are also part of your duties. Effective communication with team members and the smooth operation of computer systems are essential aspects of this role. To excel in this position, you should possess proficiency in computer operations and computer literacy, along with strong communication skills. Experience in back-office operations, typing skills, attention to detail, and problem-solving abilities are also important. Familiarity with SAP software is preferred, and the ability to work both independently and collaboratively is key. Having relevant certifications or diplomas in computer-related fields would be advantageous. If you are looking for a rewarding full-time on-site role that allows you to leverage your computer skills and contribute to the efficient operation of Ador Logistics, this position may be the perfect fit for you.,

The Application Management Support professional will be responsible for providing technical support to end-users regarding software applications utilized within the organization. This role will involve troubleshooting, diagnosing, and resolving issues related to application performance, functionality, and access. Additionally, you will play a key role in maintaining application documentation, tracking issues, and collaborating with other teams to ensure optimal application performance. You will be expected to: - Provide first-line support for users experiencing application-related issues. - Troubleshoot and diagnose technical issues with application software and escalate to appropriate teams when necessary. - Respond to and resolve incidents logged through the helpdesk system. - Document and prioritize application-related incidents and issues in the helpdesk ticketing system. - Work with end-users to gather information for troubleshooting and ensure complete incident resolution. - Assist with monitoring the health and performance of the application system. - Identify and report recurring issues or areas of improvement in application performance. - Coordinate with IT infrastructure, development, and other support teams to address issues in a timely manner. - Provide feedback on user requirements and enhancements to improve application usage. - Participate in application deployment and upgrade processes as necessary. The ideal candidate should have a minimum of 8 years of experience in application support or IT helpdesk and be familiar with common business applications such as ERP, CRM, and HRIS systems. Basic understanding of software application troubleshooting, familiarity with issue tracking and helpdesk ticketing systems, and knowledge of SQL queries and database systems are required. Experience with cloud-based applications like Office 365 and Salesforce is advantageous. Moreover, strong communication skills, problem-solving abilities, customer-focused attitude, and the ability to work well under pressure are essential for this role. Experience in providing support for enterprise applications is a preferred skill. If you meet the qualifications and are looking to contribute to a dynamic team environment, we encourage you to apply for the Application Management Support professional position.,

Join Barclays as an Analyst in the Strategic Transactions Group, where you will be responsible for ensuring the accuracy and reporting of balance sheet and P&L for relevant entities. Your key responsibilities will include month-end ledger activities, analyzing balance sheet and P&L accounts, and providing relevant inputs for reporting. At Barclays, we are not just anticipating the future - we are creating it. To excel in this role, you should possess the following skills: - Finance/Accounting qualification/degree, CA preferable but not compulsory. - Strong financial acumen, accounting, and reporting skills. - Ability to understand and analyze financial information, including balance sheet and P&L. Basic knowledge of IFRS9 and Financial instruments is a plus. In addition to the above, highly valued skills may include: - Good communication skills, positive attitude, and eagerness to learn. - Proficiency in Excel and handling large sets of data, with the ability to quickly learn financial systems such as SAP, Hyperion, Alteryx, etc. You may undergo assessment based on key critical skills such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in our Chennai office. **Purpose of the role:** To manage the financial operations of the organization, ensuring accuracy, integrity, and reliability of financial reporting. **Accountabilities:** - Manage the preparation and presentation of accurate and timely financial statements in accordance with relevant accounting standards. - Support in identifying, assessing, and mitigating financial risks, reporting them to senior colleagues. - Develop and maintain a robust system of internal controls to safeguard assets and ensure accuracy of financial data. - Implement financial policies and procedures for consistent and effective financial practices. - Select, implement, and maintain financial systems and software applications in collaboration with IT colleagues. - Prepare and submit statutory and regulatory reports to authorities, and provide support to other departments in regulatory report preparation. - Coordinate with external auditors and regulatory authorities for audits and examinations. **Analyst Expectations:** - Impact the work of related teams within the area. - Partner with other functions and business areas. - Take responsibility for end results of a team's operational processing and activities. - Escalate breaches of policies/procedures appropriately. - Embed new policies/procedures due to risk mitigation. - Advise and influence decision making within own area of expertise. - Manage risk and strengthen controls in relation to your work. - Demonstrate understanding of how own sub-function integrates with the organization. - Resolve problems by applying acquired technical experience. - Guide and persuade team members, communicate complex/sensitive information. - Act as a contact point for stakeholders outside the immediate function. All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset to Empower, Challenge, and Drive.,

The Applications Development Senior Programmer Analyst position is an intermediate level role that involves participating in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. Your main objective will be to contribute to applications systems analysis and programming activities. Responsibilities: - Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas. - Monitor and control all phases of the development process including analysis, design, construction, testing, and implementation. Provide user and operational support on applications to business users. - Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, evaluate business processes, system processes, and industry standards, and make evaluative judgments. - Recommend and develop security measures in post-implementation analysis of business usage to ensure successful system design and functionality. - Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems. - Ensure essential procedures are followed, help define operating standards and processes, and serve as an advisor or coach to new or lower-level analysts. - Operate with a limited level of direct supervision, exercise independence of judgment and autonomy, and act as a Subject Matter Expert to senior stakeholders and/or other team members. - Assess risk appropriately when making business decisions, demonstrate consideration for the firm's reputation, and safeguard Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations. Qualifications: - 8-13 years of relevant experience - Experience in systems analysis and programming of software applications - Experience in managing and implementing successful projects - Working knowledge of consulting/project management techniques/methods - Ability to work under pressure, manage deadlines, or unexpected changes in expectations or requirements Education: - Bachelor's degree/University degree or equivalent experience This job description offers a high-level overview of the work performed in the Applications Development Senior Programmer Analyst role. Other job-related duties may be assigned as required.,

As a Business Systems Operations Analyst at our organization, you will collaborate with stakeholders, including internal clients, operations, and IT teams, to understand and document business requirements for transaction processing systems. You will play a crucial role in analyzing current systems and processes to identify areas for improvement and proposing solutions to enhance efficiency, accuracy, and compliance in transaction processing. Your responsibilities will also include ensuring the integrity and accuracy of transaction data, implementing process improvements, and participating in the implementation of new systems or system upgrades. You will provide IT help desk level support to end-users, address system-related issues and queries, and ensure that transaction processing systems and practices comply with regulatory requirements and internal policies. Additionally, you will prepare detailed documentation, generate reports and analytics, and provide after-hours and weekend support for testing and disaster recovery exercises. In this role, you will support system maintenance, enhancements research and implementation, fund and ID administration, data analysis and mining, product support, and issue research. You will act as a system administrator for vendor and ABIS applications, design and implement new process workflows, and collaborate with internal development teams to create, test, and implement system enhancements. What makes this role unique is the variety of systems, reports, and projects you will be involved with, offering unique learning opportunities each day. You will have the chance to develop and maintain strong relationships with internal business departments, external partners/vendors, and learn core system files to be an asset within any group within the transfer agency. The ideal candidate should have a Bachelor's Degree in a business-related or information technology discipline or equivalent work-related experience. You should have working knowledge of Microsoft Outlook, Word, Excel, and Access, as well as strong problem-solving, analytical, verbal, and written communication skills. Additionally, you should be organized, detail-oriented, and able to work independently and cooperatively in a team setting. This position is located in Pune, India, offering professional development opportunities and a chance to work on diverse projects in a dynamic environment.,

As a Trainee Field Service Engineer in the Desktop Support team, you will play a crucial role in providing on-site technical assistance and ensuring seamless IT operations for our clients. This entry-level position is perfect for individuals who have a keen interest in IT and aspire to establish a rewarding career in field service and technical support. Your responsibilities will primarily involve visiting client sites, addressing desktop and laptop issues, installing and troubleshooting operating systems and software applications, as well as offering basic network support. You will be required to replace or repair hardware components, assist with OS upgrades and antivirus updates, and diligently maintain records of service calls and resolutions. Collaboration with the central IT support team for issue escalations, adherence to ITIL or company-specific service processes, and ensuring prompt resolution of technical problems will be key aspects of your role. Your commitment to providing exceptional customer service, along with your problem-solving skills and effective communication, will be essential in delivering high-quality support to our clients. To excel in this position, you should hold a Diploma or Bachelor's degree in Computer Science, IT, Electronics, or a related field. A foundational understanding of computer hardware, operating systems, and networking concepts is necessary. Your willingness to travel to various client locations, work both independently and as part of a team, and your eagerness to learn and develop in the realm of IT support will be highly valued. Preferred qualifications include basic certifications such as CompTIA A+, Microsoft MTA, or equivalent, familiarity with remote desktop tools and ticketing systems, and relevant internships or academic projects related to desktop support or hardware troubleshooting. You can look forward to receiving hands-on training and mentorship from seasoned engineers, exposure to diverse client environments, opportunities for career advancement within the organization, a competitive stipend/salary, and travel allowances. Join us and embark on a fulfilling journey where you can enhance your technical skills, contribute to the success of our clients, and grow professionally in the dynamic field of IT support.,

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role. As an Infrastructure Engineer III at JPMorgan Chase within the Cybersecurity & Tech Controls team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope. Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications. Resolves most nuances and determines appropriate escalation path. Executes conventional approaches to build or break down technical problems. Drives the daily activities supporting the standard capacity process applications. Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses. Considers upstream/downstream data and systems or technical implications. Be accountable for making significant decisions for a project consisting of multiple technologies and applications. Adds to team culture of diversity, equity, inclusion, and respect. Required qualifications, capabilities, and skills: - Formal training or certification on Infrastructure engineering concepts and 3+ years applied experience - Strong knowledge of one or more infrastructure disciplines such as hardware, operation systems, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments - Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.) - Strong communications skills, verbal, written, ability to drive meetings and knowledge sharing sessions to teams - Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds - Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge - Knowledge and hands-on experience with tools like Jira, Confluence, ServiceNow, Netcool Preferred qualifications, capabilities, and skills: - Familiar with AWS / Azure / GCP or other cloud environments - Familiar with Terraform or other infrastructure as code technologies - Familiar with CI/CD pipelines - Familiar with experience with GitHub and code reviews - Familiar with DevOps using Python, scripting for automation.,

As a Call Agent at Words Lead Private Limited, you will be responsible for handling inbound and outbound calls with professionalism and efficiency. You will provide accurate information about our products and services to customers, resolving their inquiries and complaints in a timely manner. Maintaining detailed records of customer interactions and following up when necessary will be crucial to your success in this role. Meeting or exceeding performance targets, collaborating with team members to enhance customer service processes, and working towards continuous improvement are key components of this position. To excel in this position, you should possess a high school diploma or equivalent, with additional qualifications being a plus. Previous experience as a call center agent or in a similar customer service role is essential. Excellent communication and interpersonal skills, the ability to handle stressful situations with composure, and proficiency in using computer systems and software applications are also required. Strong problem-solving abilities, attention to detail, and the capacity to thrive in a fast-paced environment will be beneficial. In return for your dedication and hard work, we offer a competitive salary ranging from 12k to 15k, along with opportunities for career progression. You will have access to comprehensive training and development programs in a friendly and supportive work environment. This is a full-time, permanent position suitable for fresher candidates, with a day shift schedule and work location on-site. If you are interested in joining our team as a Call Agent, please speak with the employer at +91 8505887386 to discuss this exciting opportunity further.,

As a Tour Consultant at Sabkiyatra.com, a leading travel company in Bhopal, your primary responsibility will be to organize guided tours and provide exceptional customer service to our clients. You will be based on-site in Bhopal and will play a key role in promoting our travel and tourism services. Your duties will include effective communication with customers, offering travel consulting services, and ensuring that our clients have memorable travel experiences. Your expertise in guided tours and travel consulting will be essential in creating tailor-made tour packages and assisting customers in choosing the most suitable travel products. To excel in this role, you must possess strong communication and customer service skills. Previous experience in the travel and tourism industry, along with knowledge of destination management and itinerary planning, will be highly beneficial. The ability to work well under pressure, meet deadlines, and solve problems efficiently is crucial. A Bachelor's degree in Travel & Tourism or a related field is preferred for this position. Proficiency in relevant software applications will also be an advantage as you navigate through organizing tours and managing bookings. Join us at Sabkiyatra.com and be a part of a dynamic team that empowers customers to explore India with confidence and convenience.,

As a Desktop Support Engineer at ComUnus, you will be responsible for installing, configuring, and maintaining desktop operating systems, software applications, and peripheral devices. Your role will involve managing email backup systems to ensure users" emails are regularly backed up and accessible for recovery when needed. Troubleshooting and resolving issues related to hardware, software, networking, and user accounts will be part of your daily tasks. You will be expected to respond to service desk tickets, phone calls, and emails in a professional and efficient manner. Collaboration with IT teams is essential to ensure seamless system upgrades, patches, and deployments. Additionally, you will assist in setting up and configuring new desktop systems for employees, including imaging and software installation. Providing training and support to end-users on various software applications, hardware, and best practices will be crucial in this role. Regular hardware maintenance, including diagnostics and repairs on desktops and laptops, will also be part of your responsibilities. You will be required to maintain accurate records of issues, resolutions, and system configurations within the IT ticketing system. Ensuring compliance with company security policies by managing user access, permissions, and security settings is a key aspect of the role. You will assist in troubleshooting network connectivity issues, including VPN and Wi-Fi problems. Participation in the creation and maintenance of IT documentation and knowledge base articles is also expected of you. The ideal candidate for this position should have 3-4 years of experience in desktop support. The work location is Pimpri Chinchwad, and candidates from Mumbai are preferred. Immediate joiners are preferred for this role. If you are looking to join a dynamic team and have a passion for providing technical support to end-users, then this position is perfect for you. Apply now and be part of our growing organization at ComUnus.,

You will be responsible for designing and developing software applications, which includes creating back-end databases and responsive user interfaces. Additionally, you will be involved in testing programs, identifying bugs, documenting their locations, and proposing fixes. Collaboration with clients to define project parameters and working with other engineers to identify application requirements will also be a part of your role. Magneq Software is a prominent software training institute that offers corporate training, staffing solutions, and development programs.,

As an Accounting intern at John Anthony & Co, you will have the opportunity to apply your academic knowledge in a real-world setting. Join our dynamic team and gain hands-on experience in financial reporting, analysis, and budgeting. Your role will involve supporting the accounting department in various tasks and projects to ensure accurate record-keeping and compliance with regulations. You will assist with month-end financial reports, reconcile bank statements and accounts, prepare and process journal entries, assist in auditing and tax preparation, perform data entry, and maintain financial records. Additionally, you will collaborate with team members on special projects and stay up-to-date on accounting principles and software applications. This is a fantastic opportunity to jumpstart your career in accounting and gain valuable skills in a supportive and collaborative environment. Apply now and take the first step towards a successful future with John Anthony & Co! About Company: John Anthony & Co was established to make audit, assurance, accounting, and financial consulting services more accessible and simplified for businesses, particularly MSMEs and startups. Recognizing that many MSMEs and startups struggle during their initial stages, we aim to be a trusted partner, providing not only traditional services like audit and assurance but also comprehensive business consulting. Our mission is to empower businesses with the expertise and guidance they need to grow sustainably and thrive in a competitive landscape.,

The Applications Development Senior Programmer Analyst position is an intermediate level role where you will be responsible for participating in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. Your main objective in this role will be to contribute to applications systems analysis and programming activities. Your responsibilities will include conducting tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establishing and implementing new or revised applications systems and programs to meet specific business needs or user areas. You will also be responsible for monitoring and controlling all phases of the development process and analysis, design, construction, testing, and implementation, as well as providing user and operational support on applications to business users. Utilizing your in-depth specialty knowledge of applications development, you will analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgments. You will also recommend and develop security measures in post-implementation analysis of business usage to ensure successful system design and functionality. In this role, you will consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems. It will be essential to ensure that procedures are followed and help define operating standards and processes. You may also serve as an advisor or coach to new or lower-level analysts, operate with a limited level of direct supervision, and exercise independence of judgment and autonomy. Additionally, you will act as a subject matter expert to senior stakeholders and/or other team members. When making business decisions, you will appropriately assess risk, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. This includes driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency. The qualifications for this position include 5-8 years of relevant experience, experience in systems analysis and programming of software applications, experience in managing and implementing successful projects, working knowledge of consulting/project management techniques/methods, and the ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements. A Bachelor's degree/University degree or equivalent experience is required for this role. This job description provides a high-level overview of the types of work performed. Other job-related duties may be assigned as required.,

As a Customer Success Engineer at BEACON India, you will be instrumental in ensuring the success of our clients in utilizing our products and services. Your main focus will be to offer technical assistance and guidance to customers, aiding them in reaching their business objectives and optimizing their investment in our solutions. Acting as a liaison between customers and our technical teams, you will effectively communicate customer feedback and requirements. This role demands a combination of technical expertise, customer service acumen, and problem-solving capabilities. You will be responsible for: - Providing post-sales technical support to customers, promptly addressing inquiries and resolving issues. - Guiding new customers through the onboarding process and ensuring smooth integration of our solutions. - Conducting training sessions and webinars to educate customers on product features and best practices. - Gathering customer feedback to drive product enhancements and new features. - Collaborating with various teams such as product management, development, and sales to represent customer needs. - Proactively identifying opportunities for upselling or cross-selling additional products and services based on customer usage patterns. - Building and maintaining strong customer relationships to enhance loyalty and satisfaction. The ideal candidate should possess: - A strong grasp of software applications and troubleshooting methods. - Exceptional communication skills and the ability to explain technical concepts to non-technical stakeholders. - Prior experience in customer support, technical support, or similar roles in the software industry. - Familiarity with CRM tools and support ticketing systems. - Ability to work effectively in a team setting and manage multiple customer accounts. - Problem-solving abilities and a customer-centric approach to issue resolution. - Technical proficiency in relevant programming languages or technologies associated with BEACON's products. - A willingness to learn and adapt to new technologies and tools as necessary. This position provides an exciting opportunity for individuals passionate about technology and customer success, thriving in a dynamic and collaborative setting. Come join us at BEACON India and contribute significantly to our customers" achievements!,

The Applications Development Senior Programmer Analyst position is an intermediate level role that involves participating in the establishment and implementation of new or revised application systems and programs in collaboration with the Technology team. Your primary goal in this position is to contribute to applications systems analysis and programming activities. In this role, you will be responsible for conducting tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establishing and implementing new or revised applications systems and programs to meet specific business needs or user areas. You will also be expected to monitor and control all phases of the development process, including analysis, design, construction, testing, and implementation. Providing user and operational support on applications to business users will also be a key aspect of your responsibilities. Your expertise in applications development will be crucial as you analyze complex problems/issues, evaluate business and system processes, adhere to industry standards, and make evaluative judgments. Additionally, you will recommend and develop security measures in post-implementation analysis to ensure successful system design and functionality. Consulting with users/clients and other technology groups, recommending advanced programming solutions, and assisting with customer exposure systems will also be part of your role. As an Applications Development Senior Programmer Analyst, you will need to ensure that essential procedures are followed, define operating standards and processes, and serve as an advisor or coach to new or lower-level analysts. Operating with a limited level of direct supervision, exercising independence of judgment and autonomy, and acting as a Subject Matter Expert to senior stakeholders and/or other team members are also key expectations. Qualifications: - 5-8 years of relevant experience - Experience in systems analysis and programming of software applications - Experience in managing and implementing successful projects - Working knowledge of consulting/project management techniques/methods - Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Education: - Bachelor's degree/University degree or equivalent experience Please note that this job description provides a high-level overview of the types of work performed, and other job-related duties may be assigned as required.,

The Applications Development Technology Senior Lead Analyst position is a senior-level role where you will be responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology Team. Your main objective will be to lead applications systems analysis and programming activities. Your responsibilities will include leading the integration of functions to meet goals, deploying new products, and enhancing processes. You will analyze complex business processes, system processes, and industry standards to define and develop solutions to high-level problems. Providing expertise in the area of advanced knowledge of applications programming and planning assignments involving large budgets, cross-functional projects, or multiple projects will also be part of your role. Additionally, you will develop application methodologies and standards for program analysis, design, coding, testing, debugging, and implementation. You will utilize advanced knowledge of supported main system flows and comprehensive knowledge of multiple areas to achieve technology goals. Consultation with end users to identify system function specifications and incorporation into the overall system design will be crucial. Allocating work and acting as an advisor/coach to developers, analysts, and new team members, influencing and negotiating with senior leaders, and communicating with external parties are also key aspects of this role. You will need to appropriately assess risk when making business decisions, with a focus on safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations. Ensuring adherence to policies, applying sound ethical judgment regarding personal behavior, conduct, and business practices, as well as escalating, managing, and reporting control issues with transparency will be essential. Qualifications for this role include 10+ years of relevant experience, experience in implementing projects, experience in systems analysis and programming of software applications, demonstrated Subject Matter Expert (SME) in areas of Applications Development, demonstrated knowledge of client core business functions, demonstrated leadership, project management, and development skills, as well as relationship and consensus-building skills. Education requirements include a Bachelor's degree/University degree or equivalent experience, with a Master's degree preferred. We are looking for a dynamic and experienced Transformation Lead to join us on the Strategic Ledger Program. This critical initiative focuses on modernizing Citi's existing ledger systems to industry-standard practices leveraging Oracle SaaS. The ideal candidate will be a strategic thinker with a proven ability to lead complex transformation projects. As the Transformation Lead, you will be responsible for driving the execution of the end-to-end processing of the program. Working closely with business stakeholders and development teams to ensure the successful delivery of a modern, scalable, and efficient ledger platform will be your primary focus. This role requires a deep understanding of ledger systems, Oracle SaaS capabilities, and financial processes.,

As a Computer Systems Administrator at our company, you will be responsible for maintaining the various computer systems owned or operated by the company. Your duties will include providing end-user support, resolving technical issues, and offering technical assistance for all operating systems and applications. This support will be provided in-person or remotely through the use of telephone or remote access tools. You will also be responsible for maintaining business software applications, researching, designing, implementing, configuring, monitoring, troubleshooting, and evaluating both existing and new operating systems and applications. Additionally, you will be involved in testing, validating, and installing operating system and application security/performance patches. In this role, you will play a crucial part in installing, configuring, and maintaining the company's computer systems, applications, and firewall. This includes managing system and application upgrades, updates, and patches. Ensuring the security of company data and resources, as well as maintaining data availability and disaster recovery procedures, will also be part of your responsibilities. This position is a full-time, permanent role with benefits such as cell phone reimbursement, commuter assistance, and health insurance. The work schedule is during the day shift and requires in-person presence at the designated work location.,

As an Internal Solution Specialist on the Global Customer Care team, you serve as the subject matter expert, providing essential support to the Care Experience, Customer Success, and internal Operations teams across all contact channels. Your role involves navigating seamlessly between various platforms to ensure a smooth and expert experience for every interaction. You are expected to deliver timely and effective solutions while demonstrating a deep understanding of both customer needs and the requirements of internal support roles, all while maintaining an empathetic approach. A strong customer and internal support-focused mindset, along with a proven track record in customer service, is essential for success in this position. Your responsibilities include demonstrating proficiency in promptly logging into and navigating multiple business applications, ensuring consistent availability during scheduled work hours. Respond proactively to inquiries from internal customer support or operations teams through various communication channels. Utilize your expertise to assess the purpose of each customer interaction through strategic questioning and handle a diverse range of inquiries with customized solutions. Leverage your advanced skills to swiftly and accurately resolve customer and internal support issues by utilizing information from various business applications. Engage in all interactions professionally and empathetically, maintaining a calm demeanor and ensuring customer satisfaction levels are met. In addition, you will be responsible for effectively managing and de-escalating customer frustrations, documenting all interactions with exceptional promptness and accuracy, and following up with internal teams as needed. Participate in required training to enhance customer support and contribute to the company's knowledge reference center. Manage your work pace and maintain high-quality standards to meet performance goals. Collaborate with internal teams to share information and ensure timely issue resolution. Required skills for this role include the ability to handle a high volume of internal customer care or support contacts, proficiency in using multiple software applications simultaneously, effective communication both verbally and in writing, willingness to learn new tools and adapt to change, and strong time management and multitasking abilities. Qualifications for this position include a graduation degree or equivalent and at least 4 years of experience in customer experience or client servicing. This role is based in Mumbai or Bangalore. United States Equal Opportunity Employment.,

As a Technical Support Technician, you will be responsible for providing first-level technical support to end-users through phone, email, or in-person interactions. Your primary focus will be on diagnosing and resolving hardware, software, and network issues in a timely manner to ensure minimal disruption to operations. You will be required to track and manage support tickets using a ticketing system, ensuring that all reported issues are documented and resolved efficiently. Additionally, you will assist users with setting up and configuring IT equipment such as computers, printers, and mobile devices to facilitate seamless operations. Routine system maintenance tasks, including software updates, backups, and system monitoring, will also be part of your responsibilities to ensure the smooth functioning of the organization's IT infrastructure. To qualify for this role, you should possess an Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field. Previous experience in a helpdesk or technical support role would be advantageous. Strong problem-solving skills, excellent communication and interpersonal abilities, the capacity to work under pressure, and proficiency with common operating systems and software applications are essential for success in this position. This is a full-time, permanent position with health insurance benefits included. The role requires day shift availability with weekend work days and in-person work location. If you are passionate about providing technical support, resolving issues promptly, and ensuring the efficient operation of IT systems, we encourage you to apply for this rewarding opportunity.,

As a Computer Repair Technician at Takemonks Pvt Ltd, your primary responsibility will be diagnosing and troubleshooting computer issues, providing technical support to clients, repairing desktop computers, and maintaining computer hardware. You will work on-site in Mumbai, ensuring that systems are running smoothly and documenting all services and repairs made. It is essential to have a Computer Science background with knowledge of Desktop Computers, along with strong troubleshooting skills and technical support experience. Proficiency in Computer Repair methods, excellent customer service skills, and clear communication of technical information are key aspects of this role. Additionally, you should be able to work independently, manage time effectively, and stay updated on the latest technologies and best practices in computer repair and maintenance. Experience with various operating systems and software applications, as well as relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional, will be advantageous.,