359 Software Applications Jobs - Page 6

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-3 years of experience in the BFSI industry, preferably with knowledge of Assets, Inclusive Banking, SBL, Mortgages, and Receivables. Roles and Responsibility Manage and oversee branch receivables operations for efficient cash flow. Develop and implement strategies to improve receivables management. Collaborate with cross-functional teams to resolve customer issues and enhance service quality. Analyze and report on receivables performance metrics to senior management. Ensure compliance with regulatory requirements and internal policies. Train and guide junior staff members to improve their skills and knowledge. Job Requirements Strong understanding of BFSI industry trends and regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience in managing and leading a team of receivables professionals. Location - Kumbakonam,Thanjavur,Mannargudi,Thiruvarur,Kodavasal

We are looking for a skilled Service Delivery Officer to join our team at Equitas Small Finance Bank in the BFSI industry. The ideal candidate will have 4 years of experience in branch banking and service delivery. Roles and Responsibility Manage and oversee daily branch operations, ensuring efficient service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Collaborate with cross-functional teams to achieve business objectives. Analyze and resolve complex customer complaints and issues promptly. Train and guide junior staff members to improve their skills and knowledge. Monitor and control expenses to ensure cost-effectiveness and profitability. Job Requirements Strong understanding of branch banking operations and service delivery principles. Excellent communication and interpersonal skills to build strong relationships with customers and colleagues. Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities. Proficiency in using technology and software applications to manage data and perform tasks. Strong problem-solving and analytical skills to analyze complex problems and develop effective solutions. Experience working in a similar role within the BFSI industry is preferred. Location - Branch Banking,North,Rajasthan,Rajasthan,Udaipur,Udaipur,Rajasthan,16029,Udaipur

We are looking for a highly motivated and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 0-3 years of experience in the BFSI industry, preferably in micro finance or business development. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and expand existing customer relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of products and services to customers. Conduct market research and competitor analysis to stay informed about industry trends and developments. Provide exceptional customer service by resolving queries and concerns promptly and professionally. Achieve sales targets and contribute to the growth of the organization. Job Requirements Strong understanding of micro finance and business development principles. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Proficiency in using technology and software applications to manage customer interactions and sales performance. Strong analytical and problem-solving skills to identify new business opportunities and resolve customer issues. Experience working in a similar role within the BFSI industry is preferred. Location - Inclusive Banking - MF,South,Tamil Nadu,Erode,Coimbatore,Pollachi,Coimbatore,1299,Udumalpet

We are looking for a highly skilled and experienced Auditor to join our team at Equitas Small Finance Bank. The ideal candidate will have 1 to 6 years of experience in internal audit, branch audit, or related fields. Roles and Responsibility Conduct thorough audits of branches to ensure compliance with regulatory requirements and internal policies. Identify areas of improvement and provide recommendations for enhancement. Develop and implement audit plans, programs, and procedures to achieve audit objectives. Collaborate with auditees to understand their operations and identify potential risks. Prepare detailed reports of audit findings and present them to management. Maintain accurate records of audit activities and results. Job Requirements Strong knowledge of auditing principles, practices, and regulations. Excellent analytical, communication, and interpersonal skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office and other relevant software applications. Strong attention to detail and organizational skills. Experience in the BFSI industry is preferred. Location - Branch Audit,South,Tamil Nadu,Chennai,Chennai,Chennai,Chennai,9999,Head Office

We are looking for a highly motivated and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 0-4 years of experience in the BFSI industry, preferably in micro finance or business development. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and expand existing customer relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of products and services to customers. Conduct market research and competitor analysis to stay informed about industry trends and developments. Provide exceptional customer service and support to resolve client queries and concerns promptly. Achieve sales targets and contribute to the growth of the organization's assets in inclusive banking. Job Requirements Strong understanding of micro finance and business development principles. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets consistently. Proficiency in using technology and software applications to manage customer interactions and sales performance. Strong analytical and problem-solving skills to identify new business opportunities and challenges. Experience working with cross-functional teams to achieve organizational goals. Location - Inclusive Banking - MF,South,Tamil Nadu,Chennai,Chennai-Central,IB Choolaimedu,Chennai,1192,Purasaiwakkam

We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-5 years of experience in customer service, with a strong background in the BFSI industry. Roles and Responsibility Manage and resolve customer complaints professionally and courteously. Provide excellent customer service through various channels, including phone, email, and walk-in. Develop and maintain strong relationships with customers to increase loyalty and retention. Collaborate with internal teams to resolve complex customer issues and improve overall customer satisfaction. Identify and escalate potential risks or issues to senior management. Maintain accurate records of customer interactions and transactions. Job Requirements Strong knowledge of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Proficient in using computer systems and software applications. Strong problem-solving and analytical skills. Ability to work collaboratively as part of a team. Experience working in Emerging Enterprise Banking operations is preferred. Familiarity with Assets operations is desirable. Location - Emerging Enterprise Banking,South,karnataka,Karnataka,Bangalore South,Bangalore South,Karnataka,3032,Ramnagara

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in the BFSI industry, preferably with a background in Micro Mortgages. Roles and Responsibility Manage relationships with existing clients to ensure timely payment of EMIs and minimize defaults. Identify new business opportunities through networking and referrals to expand the client base. Conduct field visits to assess client creditworthiness and provide personalized solutions. Develop and implement strategies to increase sales revenue from micro mortgages. Collaborate with internal teams to resolve customer queries and issues promptly. Maintain accurate records of client interactions and transactions. Job Requirements Strong knowledge of micro mortgages and inclusive banking products. Excellent communication and interpersonal skills to build strong client relationships. Ability to work independently and as part of a team to achieve sales targets. Proficiency in using technology and software applications to manage client data. Strong analytical and problem-solving skills to assess client creditworthiness. Ability to adapt to changing market conditions and regulatory requirements. Location - Inclusive Banking - SBL,North,Rajasthan,Rajasthan,Jodhpur,Jodhpur,Not applicable,16060,JHUNJHUNU

We are looking for a highly motivated and experienced Business Development Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-3 years of experience in the BFSI industry, preferably with a background in liabilities, branch banking, or business development. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets and expand the customer base. Build and maintain strong relationships with existing customers to increase loyalty and retention. Identify new business opportunities and generate leads through networking and market research. Collaborate with cross-functional teams to drive business growth and improve overall performance. Analyze market trends and competitor activity to stay ahead in the competitive landscape. Provide exceptional customer service and support to ensure high levels of customer satisfaction. Job Requirements Strong understanding of the BFSI industry, particularly in liabilities, branch banking, or business development. Excellent communication, interpersonal, and negotiation skills. Ability to work independently and as part of a team to achieve common goals. Strong analytical and problem-solving skills with attention to detail. Proficiency in using technology and software applications to manage customer interactions and sales data. Ability to adapt to changing circumstances and priorities while maintaining a positive attitude and commitment to delivering results. Location - Branch Banking,North,Haryana,HR & PB,Haryana,Haryana,Haryana,11003,Rewari

We are looking for a highly motivated and experienced Business Development Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-2 years of experience in the BFSI industry, preferably with a background in liabilities, branch banking, or business development. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets and expand the customer base. Build and maintain strong relationships with existing customers to increase loyalty and retention. Identify new business opportunities and generate leads through networking and market research. Collaborate with cross-functional teams to develop and execute marketing campaigns and promotions. Analyze market trends and competitor activity to stay ahead in the competitive landscape. Provide exceptional customer service and support to ensure high levels of customer satisfaction. Job Requirements Strong understanding of the BFSI industry, particularly in liabilities, branch banking, or business development. Excellent communication, interpersonal, and negotiation skills. Ability to work independently and as part of a team to achieve common goals. Strong analytical and problem-solving skills with attention to detail. Proficiency in Microsoft Office and other relevant software applications. Ability to adapt to changing circumstances and priorities in a fast-paced environment. Location - Branch Banking,North,Punjab,HR & PB,Punjab,Punjab,Punjab,15002,Amritsar

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in the BFSI industry, preferably in micro finance or business development. Roles and Responsibility Develop and maintain strong relationships with clients to increase business growth. Identify new business opportunities and expand existing customer relationships. Provide excellent customer service and support to ensure high levels of client satisfaction. Collaborate with internal teams to achieve business objectives and goals. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong network of contacts within the industry. Job Requirements Proven experience as a Relationship Manager in micro finance or business development. Strong knowledge of the BFSI industry, including micro finance and business banking. Excellent communication and interpersonal skills are required to build strong relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to analyze market trends and competitor activity. Experience working with financial products and services, particularly mutual funds.

We are looking for a highly motivated and experienced Branch Relationship Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-5 years of experience in sales, preferably in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with clients to increase sales of used car loans. Identify new business opportunities and expand existing customer relationships. Collaborate with internal teams to ensure seamless delivery of services. Provide excellent customer service and resolve client queries promptly. Achieve monthly and quarterly sales targets. Analyze market trends and competitor activity to stay ahead in the market. Job Requirements Proven experience in sales, preferably in the BFSI industry. Strong knowledge of emerging enterprise banking products and services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with used car loans and related products is an added advantage.

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1 to 6 years of experience in the BFSI industry, with expertise in Assets, Inclusive Banking, SBL, Mortgages, and Receivables. Roles and Responsibility Manage and oversee the daily operations of the branch receivable office. Develop and implement effective strategies to improve receivable management processes. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on key performance indicators to optimize business outcomes. Ensure compliance with regulatory requirements and internal policies. Provide exceptional customer service to clients and stakeholders. Job Requirements Strong knowledge of banking operations, including assets, inclusive banking, and SBL. Experience in managing mortgages, receivables, and branch receivables. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Proficiency in Microsoft Office and other relevant software applications.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 14 years of experience in the BFSI industry, with expertise in Micro Finance, Receivables, and Relationship Management. Roles and Responsibility Manage relationships with existing clients to ensure timely payments and minimize defaults. Develop and implement strategies to improve client engagement and retention. Identify new business opportunities through networking and referrals. Collaborate with internal teams to resolve customer complaints and issues. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of client needs and preferences. Job Requirements Proven experience as a Relationship Manager in Micro Finance or Collections. Strong knowledge of Inclusive Banking principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills. Experience working with receivables and managing cash flow.

We are looking for a highly skilled and experienced Receivable Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in the BFSI industry, preferably with knowledge of Emerging Enterprise Banking. Roles and Responsibility Manage and oversee the receivables process to ensure timely payments and minimize bad debts. Develop and implement effective strategies to improve receivables management. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on receivables performance metrics to senior management. Identify and mitigate risks associated with receivables operations. Ensure compliance with regulatory requirements and internal policies. Job Requirements Strong understanding of financial concepts and principles. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience working with emerging enterprise banking products and services is an added advantage.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, with expertise in Assets, Inclusive Banking, SBL, Mortgages, Standalone Merchant OD, and Relationship Management. Roles and Responsibility Manage and maintain strong relationships with existing clients to increase business growth. Identify new business opportunities and develop strategies to expand the client base. Provide excellent customer service and ensure high levels of client satisfaction. Collaborate with internal teams to achieve business objectives and resolve client issues. Develop and implement effective sales plans to meet or exceed monthly targets. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Minimum 2 years of experience in relationship management, preferably in the BFSI industry. Strong knowledge of Assets, Inclusive Banking, SBL, Mortgages, Standalone Merchant OD, and Relationship Management. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with merchant OD products is an added advantage.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 14 years of experience in the BFSI industry, with a strong background in retail mortgages and sales. Roles and Responsibility Manage relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Develop and implement effective sales plans to achieve targets. Collaborate with internal teams to resolve customer issues and improve overall service delivery. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong network of contacts within the community. Job Requirements Minimum 14 years of experience in the BFSI industry, preferably in retail mortgages or sales. Strong knowledge of financial products and services, including retail mortgages. Excellent communication and interpersonal skills, with the ability to build strong relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills, with attention to detail. Experience working with diverse client groups, including those from underprivileged backgrounds.

We are looking for a skilled Branch Credit Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 3-5 years of experience in the BFSI industry, preferably with a background in Assets, Inclusive Banking, and SBL. Roles and Responsibility Manage and oversee credit operations, including mortgage and credit management. Develop and implement strategies to enhance branch credit performance and customer satisfaction. Collaborate with cross-functional teams to achieve business objectives and goals. Analyze market trends and competitor activity to identify opportunities for growth and improvement. Build and maintain relationships with key stakeholders, including customers, partners, and internal teams. Monitor and control risk associated with credit operations and ensure compliance with regulatory requirements. Job Requirements Strong knowledge of credit management, mortgage, and financial analysis. Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams. Ability to analyze complex data and make informed decisions. Strong problem-solving and analytical skills, with attention to detail and accuracy. Experience working in a fast-paced environment and meeting deadlines. Familiarity with banking regulations and compliance requirements.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in the BFSI industry, with a strong background in affordable housing and housing loans. Roles and Responsibility Manage relationships with existing clients to ensure timely payment of EMIs and minimize defaults. Identify new business opportunities through networking and referrals to expand the client base. Conduct site visits to assess client needs and provide personalized solutions. Develop and implement strategies to increase sales revenue from existing clients. Collaborate with internal teams to resolve customer queries and issues promptly. Maintain accurate records of client interactions and transactions. Job Requirements Strong knowledge of affordable housing and housing loan products. Excellent communication and interpersonal skills for building strong client relationships. Ability to work independently and as part of a team to achieve sales targets. Strong analytical and problem-solving skills to identify new business opportunities. Proficiency in using technology and software applications for managing client data. Ability to adapt to changing market conditions and regulatory requirements.

We are looking for a highly motivated and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-2 years of experience in the BFSI industry, preferably with a background in affordable housing or housing loan sales. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and generate leads through networking, referrals, and market research. Conduct thorough analysis of client financial situations to determine the best course of action. Collaborate with internal teams to ensure seamless execution of transactions and resolution of customer queries. Provide exceptional customer service by responding promptly to client inquiries and resolving issues professionally. Stay updated on market trends, competitor activity, and regulatory changes to remain competitive. Job Requirements Proven experience as a Relationship Manager in the BFSI industry, preferably in affordable housing or housing loan sales. Strong understanding of financial products, including housing loans, mortgages, and related services. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment and meet sales targets consistently. Proficiency in using CRM software and other relevant tools. Strong analytical and problem-solving skills with attention to detail.

We are looking for a highly skilled and experienced Receivable Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-3 years of experience in the BFSI industry, preferably with knowledge of Emerging Enterprise Banking. Roles and Responsibility Manage and oversee the receivables process to ensure timely payments from customers. Develop and implement strategies to improve receivables efficiency and reduce bad debts. Collaborate with cross-functional teams to resolve customer complaints and disputes. Analyze and report on receivables performance metrics to senior management. Ensure compliance with regulatory requirements and internal policies related to receivables. Provide excellent customer service and support to clients regarding their receivables queries. Job Requirements Strong understanding of financial concepts and principles, particularly in receivables management. Excellent communication and interpersonal skills to work effectively with customers and internal stakeholders. Ability to analyze data and provide insights to inform business decisions. Proficiency in using software applications relevant to receivables management. Strong problem-solving skills to resolve complex issues efficiently. Experience working in a fast-paced environment with multiple priorities and deadlines.

We are looking for a highly motivated and experienced Branch Relationship Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 1 to 6 years of experience in sales, preferably in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with clients to increase business growth. Identify new business opportunities and expand existing customer relationships. Provide excellent customer service and ensure high levels of customer satisfaction. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of customer needs and preferences. Job Requirements Proven experience in sales, preferably in the BFSI industry. Strong knowledge of emerging enterprise banking products and services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with used car sales or related fields is an added advantage.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 0-4 years of experience in the BFSI industry, preferably with knowledge of Assets, Inclusive Banking, SBL, Mortgages, Merchant OD, and Relationship Management. Roles and Responsibility Manage relationships with merchants and other stakeholders to achieve business objectives. Develop and implement strategies to increase sales and revenue growth. Build and maintain strong relationships with existing clients to ensure customer satisfaction. Identify new business opportunities and expand the client base. Collaborate with internal teams to resolve customer complaints and issues. Analyze market trends and competitor activity to stay ahead in the market. Job Requirements Strong understanding of the BFSI industry, particularly in areas such as Assets, Inclusive Banking, SBL, Mortgages, Merchant OD, and Relationship Management. Excellent communication and interpersonal skills are required to build strong relationships with clients and stakeholders. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills are needed to analyze market trends and competitor activity. Experience working with small finance banks or similar institutions is preferred. Familiarity with financial products and services, including mortgages and merchant accounts.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 4 to 9 years of experience in the BFSI industry, with a strong background in Micro Finance and MLAP. Roles and Responsibility Manage relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Develop and implement effective sales plans to meet or exceed monthly targets. Collaborate with internal teams to provide comprehensive solutions to clients. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong network of contacts within the community. Job Requirements Minimum 4 years of experience in the BFSI industry, preferably in Micro Finance or MLAP. Strong knowledge of financial products and services, including Mutual Funds and Loans. Excellent communication and interpersonal skills, with the ability to build strong relationships. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills, with attention to detail. Experience working with cross-functional teams, including sales, marketing, and operations.

We are looking for a highly skilled and experienced Fraud Risk Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-3 years of experience in the BFSI industry, preferably with a background in credit cards and fraud risk management. Roles and Responsibility Manage and analyze data to identify trends and patterns in credit card transactions. Develop and implement effective strategies to mitigate fraud risks associated with credit cards. Conduct thorough reviews of pre-issuance processes to ensure compliance with regulatory requirements. Collaborate with cross-functional teams to resolve complex issues related to fraud and risk management. Provide expert guidance on fraud prevention and detection techniques to stakeholders. Stay up-to-date with industry developments and emerging threats in the field of fraud and risk management. Job Requirements Strong understanding of credit cards, fraud risk management, and pre-issuance processes. Excellent analytical and problem-solving skills, with the ability to interpret complex data sets. Effective communication and collaboration skills, with experience working with cross-functional teams. Ability to work in a fast-paced environment with multiple priorities and deadlines. Strong knowledge of regulatory requirements and industry standards related to fraud and risk management. Experience with risk management tools and technologies, such as fraud detection software.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 14 years of experience in the BFSI industry, with expertise in Micro Finance, Receivables, and Relationship Management. Roles and Responsibility Manage relationships with existing clients to ensure timely payments and minimize defaults. Develop and implement strategies to improve client engagement and retention. Identify new business opportunities through networking and referrals. Collaborate with internal teams to resolve customer complaints and issues. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of client needs and preferences. Job Requirements Proven experience as a Relationship Manager in MF Collections or related fields. Strong knowledge of Micro Finance, Receivables, and Relationship Management principles. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills. Experience working with cross-functional teams and building strong relationships with clients.