Servicenow Senior Quality Analyst

Why Us

the “2023 ServiceNow Worldwide Customer Workflow Partner of the Year”

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Come join our Crew!

The Rol

eThe Senior Quality Assurance Analyst is responsible for developing and supporting the planning, design and execution of test plans, test scripts, and process plans for projects. The Senior QA Analyst will be responsible for ensure that the end product meets the minimum quality standards, is fully functional and user friendly. The Senior QA Analyst should demonstrate strong attention to detail, and have analytical problem-solving abilities, interpret and implement quality assurance standards and provide accurate and comprehensive feedback to colleagues

.Note-Experience with ServiceNow is mandatory for this rol

e.What You Will Be Do

• ing
  Develop and execute test plans to ensure that all objectives are
• metImplement and monitor test scripts to assess functionality, reliability, performance and quality of the service or pro
• ductIdentify and remedy defects within the production pro
• cessRecommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achi
• evedCompile and analyze statistical
• dataEnsure that user expectations are met during the testing pro
• cessDraft quality assurance policies and proced
• uresInvestigate customer complaints and product is
• suesEnsure ongoing compliance with quality and industry regulatory requirem

entsWhat You Bring

• Along
  Ability to understand several testing techniques (e.g., performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect - including tracking and addressing of any discovered i
• ssues.Ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily
• tasksA good understanding of software testing types, techniques, tools, processes, and methodol
• ogies.Reviewing test cases, test scenarios, analysing the cause of the issues and taking corrective actions as req
• uired.Good understanding of all Testing Techniques which includes Smoke testing, Functional testing, Integration testing, System testing, Regression Testing, Stress Testing, Black box t
• estingSolid functional and non-functional end to end testing experience of ServiceNow pl
• atformExperienced in testing of ServiceNow based pro
• ducts.Resource should have hands on working knowledge of using an already existing automation framework (ATF) to solve different testing delivery problem, challenges, preference will be given to ServiceNow ATF
• tool.Technical expert responsible for specifying, planning, reporting, designing, reviewing in his/her technical areas (e.g. Service now /Automation a

reas).Edu

• cation:A four-year undergraduate degree in Computer Science or relevan
• t field2+ years ServiceNow testing experience or in relate

d fieldCertification pre

• ferred:ISTQB (International Software Testing Qualifications
• Board)CSTE (Certified Test En
• gin

eer)CSAWe Take Care of Ou

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