Service Engineer - Switchgear

Service Engineer - After Sales Service - 2 Year Fixed Term Contract

Lucy Electric India Pvt. Ltd.

Based in Bhubaneshwar, Odisha (Cover East Region)

4113

• Providing commissioning and after sales service support to customer on site in ER
• Monitor and resolve the customer complaints at site in ER.
• Tendering and quote for out of warranty refurbishments and spares
• Training to field staff- Lucy Employees and customers
• Communication with the customer for corrective and preventive actions.
• To track and generate the Service and spares revenue in ER.
  

Key Accountabilities

• Managing the Service function in Eastern region and lead the service team of ER.
• Schedule and organize the manpower to ensure immediate technical support to customers of ER.
• Monitor and daily reporting of the status of customer complaints.
• Communicate with the customer for complaint acknowledgement, support and resolution with CAPA
  

Qualifications, Experience & Skills

Minimum Qualifications, Knowledge and Experience

• Bachelor’s Degree Engineering (Electrical) /DME with minimum 3~5 years’ experience in After sales- Commissioning, Services & Spares in similar industries.
• Customer management and Operations.
• Technical knowledge for electrical switchgear and distribution network.
  

Behavioural Competencies

• Focus on delivery.
• Time Management.
• Good communication skills
  

Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today!