Senior Servicenow Developer

Job Summary:

ServiceNow Developer

Key Responsibilities:

• Design and implement scalable ServiceNow solutions across

  CSM

  , ITSM, ITOM and custom applications while ensuring security, compliance, and performance.
• Manage data migration and customer onboarding experience from legacy applications to the ServiceNow / SaaS stack.
• Collaborate with stakeholders to translate business requirements into technical solutions and provide strategic platform guidance.
• Drive project timelines, track milestones, and ensure successful delivery of implementations in alignment with business objectives.
• Develop workflows, business rules, UI policies, and integrations using REST, SOAP, MID Server, and automation tools like Flow Designer and Integration Hub.
• Define architecture standards, governance models, coding best practices, and CI/CD pipelines for efficient ServiceNow development and deployment.
• Mentor developers, conduct code reviews, and oversee technical assessments to ensure quality and adherence to best practices.
• Stay updated on ServiceNow innovations, recommend enhancements, and engage with the ServiceNow community for continuous improvement.
• Possess strong expertise in ServiceNow scripting, integrations, CSM, CMDB, ITIL frameworks, cloud computing, and enterprise IT landscapes.
• Possess a strong understanding of project management principles, ensuring work is structured around key milestones, timelines, and deliverables.
• Experience with Telco or Order Management is a plus.

Preferred Qualifications:

• Any Bachelors/Masters degree(BE/BTech/ME/MTech)

• ServiceNow Certified System Administrator (CSA)

  - Preferred

• Certified Implementation Specialist (CIS)

  in

  ITSM

  or

  ITOM

  - Preferred
• Experience working in large enterprise environments is desirable

Soft Skills:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to work both independently and as part of a team
• Self-motivated with a passion for learning and growing in the ServiceNow ecosystem