Senior Network Security Engineer

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role**: Zscaler Engineer Desired Skill Set Any: Zscaler, SASE, ZIA, ZPA Experience Range : 4+ years Joining Location : PAN India We are currently planning to do a Walk-In Interview on 07th June 2025 at TCS Chennai. Date - 07th June 2025 (Saturday) Venue - TCS Siruseri ATL Building - 1/G1, SIPCOT IT Park Navalur, Siruseri , Tamil Nadu 603103 Job Description Role & Responsibilities: Maintain Content Filtering / Proxy configurations Implement, Test and Validate Content Filtering configuration changes. Perform testing of necessary web filtering policies. Troubleshoot Content Filtering/ Proxy policy configurations. Provide web filtering reports when requested through Service Management Submit Service Management requests for blacklisting/ whitelisting or modifying web filtering policies. Processes request(s) tickets that are assigned to the content filtering support groups in Service Management. Resolve incident ticket(s) to restore service within specified Service Level Agreements (SLAs). Work on action tasks for Problem Management process. Implement configuration and system changes following Service Management change management process. Provide and maintain documentation for Web content filtering services. Manage the Zscaler Internet Access minor and major patches by working closely with Zscalar team who will be applying patches on Zscalar cloud based ZIA ZPA Daily review of Client ZPA dashboard Review Dashboard for errors and issues Log tickets for unexpected errors as they may be symptoms of larger errors (i.e. a server is down) Provide checks in dashboard to monitor for discovered servers Ensure log are forwarded to Client SIEM Monitor for unexpected blocks and errors Monitor for connector usage (500mps/connector) Review access related tickets from end users Assist in implementing micro-segmentation of policy Ensure that Connectors update every week, primary then secondary by working closely with Zscaler Confirm connectors are receiving update as scheduled (ZPA connector dashboard) by following up with Zscaler Show more Show less