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Capgemini
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Senior Associate-A4

Senior Associate-A4

Capgemini

2 - 5 years

4 - 8 Lacs

Chennai

Posted:1 week ago| Platform:

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Skills Required

sap supply chain order management zendesk wellness freshdesk confluence customer service training sql server sql customer support salesforce technical support servicenow application support fitness linux mysql html jira crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your Role

In this Role you play key role in
Excellent written and Verbal communication

Experience in customer order management process Order creation, PO processing, Handling Customer queries, Exposure to SAP and Zendesk

Can independently handle customer inquiries through Phone or emails

Good understanding of end to end customer management process

Work in US shift

Work from Office

Your Profile

Expertise on Supply Chain processes with a good level of understanding on Order

Management

Should be willing to work as per Business requirement

Working knowledge in SAP

What you love about working here

You can shape your with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.

You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work
Skills (competencies)

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Senior Associate-A4