SAP Delivery Managers-Senior Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Delivery Executive, Global Managed Services

At EY GDS – a member of the global integrated service delivery centre network by EY, Managed Services (MS) is a significant part of our business, comprising more than $7b in revenue with major clients across the globe. We help clients with people based, asset based & integrated solutions, leveraging our deep sector and domain expertise to deliver enhanced value to our clients.

At EY, Managed Services (MS) is a significant part of our business, comprising more than $7b in revenue with major clients across the globe. We help clients with people based, asset based & integrated solutions, leveraging our deep sector and domain expertise to deliver enhanced value to our clients. In MS we are also ambitious, seeking to more than double our success in the future.

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Key Responsibilities:

• Manage & Lead end-to-end SAP project delivery, including planning, execution, and handover for SAP implementations & Roll outs
• Develop project plans, timelines, and staffing in alignment with business requirements and strategic objectives
• Ensure SAP projects are delivered on time, within scope, and within budget, while meeting quality standards
• Collaborate with client stakeholders, functional & technical teams, to understand business needs and translate them into SAP requirements
• Manage expectations and communication with key stakeholders, ensuring alignment on project scope, timelines, and deliverables.
• Serve as the primary point of contact for project updates and escalations, maintaining transparency and effective communication throughout the project lifecycle.
• Lead and mentor SAP project teams, ensuring that team members are aligned with project objectives and are equipped to deliver high-quality results.
• Foster a positive team culture and provide ongoing support to ensure team members are motivated and productive.
• Identify, track, and mitigate risks that may impact the successful delivery of SAP projects.
• Proactively manage project issues and take corrective actions to ensure minimal disruption to project timelines and deliverables.
• Continuously evaluate SAP delivery processes to identify areas for improvement, efficiency gains, and standardization.
• Implement best practices for project management, change management, and system optimization.
• Collaborate with business and IT teams to drive continuous improvement and optimization of SAP solutions post-implementation.
• Ensure SAP systems are effectively maintained, supported, and enhanced to meet changing business needs.

Qualifications:

• Education: Bachelor’s degree in engineering. MBA is a plus.
• 15 – 20 years of extensive SAP Experience with a minimum of 5 years in delivery management role
• Extensive experience in SAP implementations, upgrades, and support (S/4HANA experience preferred).
• Strong understanding of SAP Processes such as R2R, P2P, OTC among others
• Experience working with Global Clients across geographies
• Proven track record of successful SAP project delivery (both on-time and on-budget).
• Excellent leadership, team management, and interpersonal skills.
• Strong analytical, problem-solving, and decision-making capabilities.
• Proficiency with SAP project management tools (MPP, ADO, etc)
• Strong communication and stakeholder management skills, with the ability to manage and negotiate with both business and technical teams.
• PMP, SAP Project Management, or similar certifications are preferred.

What we look for

• Ability to extend our reputation in the marketplace
• Passion for problem-solving and helping our clients with some of their most complex issues

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

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