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2.0 - 7.0 years

13 - 18 Lacs

Chennai

Work from Office

Responsible for driving day to day system and service engineering and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Support, maintenance, and deployment of system applications Managing storage Troubleshoot issues highlighted by service assurance teams. Publishing dashboards to track projects. System installation and configuration Support in technical analysis of software, hardware, and network systems Perform integration and migration with existing systems. Maintaining and updating technical documents and procedures Desired Skill sets Experience in network maintenance/ migrations/enhancements Expertise on various telecommunication equipment Good Knowledge in various products offered by service provider.

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0 years

0 Lacs

India

On-site

IP/MPLS Network Engineer: Must Have Skills: MPLS, Integration, Migration, Nokia Location : Hyderabad /Pune - Hybrid NP : 60 days Experience : 3 to 20 yrs Budget : Max 22 LPA Payroll : STL - Sterlite Technologies Limited JD : MPLS Engineer Exp : 4+ yrs Location : Hyderabad / Pune (Hybrid) Implement IP/MPLS network transport systems to support MPLS VPN traffic and internet services from the Gateway. Support and troubleshooting on networking technologies including MPLS, VPRN/VRF and MP BGP/BGP working within an ISP / Telecoms service provider environment. (multi-vendor scenario) Implementation and Migration of MPLS Core networks with LDP/MPLS and ISIS interior routing protocols. Experience in dynamic protocols including ISIS, OSPF and BGP. Configuration, and deploy designed network solutions at ISP Gateway level within IP Routing, MPLS / BGP environment. Complete and maintain network topology documents, design and diagrams, network inventory. Troubleshooting for the Hardware & Operational issue issues in the Nokia deployed network and equipment.

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12.0 - 15.0 years

7 - 11 Lacs

Mumbai

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Position Summary : Sr. Manager shall be responsiblefor the preparation and verification of annual budget for landing stations,work as interface with different submarine cable consortiums, prepare andmanage AOP for the Cable stations, track the Submarine wet plant inventory,support in MOD and MOHA clearance required for marine maintenance providers,coordinate for cable repairs with marine service providers and consortiums,track invoicing and payment for central billing party function, handle O&Mmatters related to submarine cable systems, support in new businessopportunities related to Submarine cable systems, should have a working knowledgeof Network Operations Center, Cable Landing Stations. Coordination withRegulatory and Legal teams. Liaising with various Government agencies for cablerepairs, cable protection and cable O&M activities. Should have goodinterpersonal skills to manage consortium matters. Major Responsibilities: To prepare annual Budget /True-up data for cable stations managed by Tata Com To representTata Comm in Submarine Cable consortiums for all O&M and finance matters Toparticipate & provide inputs for AOP (Annual Operation Plan) to FPA teamduring AOP preparation. To obtaincost approval from consortium for Cable Station & associated land routesrelated matters and track these variable costs and reimbursement. To provideRe-verification of O&M invoices payment and Manual provisions based onthe supporting documents provided with the invoices by FP&A. To provideinformation to the finance team for raising the invoice to CBP for anyunplanned expenses. Tocoordinate with consortium & respective CLS to manage any planned activity. To carryout / manage wet segment cable repair under Tata Coms segment. To Coordinatewith cable stations/consortium and with authorities to secure advanceclearances for Vessel, crew and work permit for repair. Tocoordinate with cable ship operators and authorities to secure advanceclearances (MOD/MOHA/SPL) for Vessel, crew and work permit for repair throughrespective agencies. To ensurethe availability of recommended spares for wet maintenance Depot for Tata comsegment of consortium cable. To liaisonwith Govt. Authorities during any construction activities in Land cable or Wetsegment. To organizevarious reports / KPI from the cable stations under our purview as per theschedule & confirming the compliance. To manage andcoordinate with consortiums for managing the Central Billing Party functionefficiently. To support in new business opportunities related toSubmarine cable systems and participate in preparation of RFQ responses,regulatory matters. Liaising with various Government agencies for cable repairs,cable protection and cable O&M activities.

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10.0 - 15.0 years

16 - 20 Lacs

Pune

Work from Office

Global Network Architect This is a fantastic role where you will work as part of a global team and oversee all network, voice, and data centre services across APAC region. Some of the key responsibilities include: Architect network solutions in line with global standard. Develop and maintain technical standards. Develop network technical strategy. Manage product life cycle and create infrastructure refreshment plan. Provide escalation support for critical operational service and project delivery. Build the relationship with APAC business, business IT, and 3rd party vendors respectively and ensure that high quality of Network Service is provided to the business and business IT users. Build effective collaboration across teams and other IS departments to move initiatives forward with our IT partners and users. Work with third party vendors to manage service delivery method, resources, timing, and location. Develops and maintain a productive working relationship with key stakeholders, project sponsors, and vendors. Works with all levels of staff and management both internally and externally. Identify opportunities to improve and mature IS engagement with our IT colleagues and end users. Work closely with global team and key vendors to ensure AIG global standards are maintained and priorities are aligned. What youll need to succeed Certification CCSP /CCDP/CCNP/CCIE or equivalent experience Expertise in Networking: Utilize your advanced knowledge in WAN, LAN/WLAN, and various routing protocols like OSPF and BGP . Experience working on deployments for routing & switching protocols, wireless network, firewall, load-balancer, proxy, DNS, and DHCP in a global corporate environment Experience working in complex global & domestic network environments Experience on supporting voice over IP technologies Vendor management experience Demonstrated ability to identify, understand and communicate business needs Ability to communicate effectively with technical and non-technical people Ability to adapt to change and manage in an uncertain environment Understanding of the IT environment

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6.0 - 10.0 years

10 - 14 Lacs

Pune

Work from Office

Required Key Skills and Qualifications: Bachelors degree in Engineering, Computer Science, or related field. 6+ years of experience in network operations or managed services. (experience differs as per the band mentioned in above) Strong knowledge and hands-on experience in SD-WAN technologies (e.g., Cisco Viptela, Fortinet, Versa, VMware VeloCloud, SilverPeak etc.). Deep understanding of IP networking protocols (BGP, OSPF, VRF, GRE, IPSec, NAT, MPLS, GVPN etc.). Proven experience in troubleshooting complex WAN/LAN issues in large-scale enterprise or service provider environments. Familiarity with network monitoring & troubleshooting tools. Understanding of network security principles, with hands-on in firewalls (Fortinet/Palo Alto/Cisco ASA) considered a strong advantage. Exposure to cloud-based networking and security services (AWS TGW, Azure VWAN, SASE, etc.). Industry standard certifications in relevant domain will be added advantage. Key Responsibilities: Act as the technical escalation point for all SD-WAN-related issues within the operations team. Own and drive the end-to-end assurance of SD-WAN services including performance monitoring, fault resolution, and root cause analysis. Work closely with NOC, engineering, vendors, and customer teams to ensure network availability and SLA adherence. Analyze network performance data and recommend optimization actions and corrective measures. Lead or support incident triage, change implementation, and problem management initiatives. Ensure proper documentation of configurations, standard operating procedures (SOPs), and best practices. Assist in knowledge transfer and training of L2 teams for continuous skill upliftment.

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15.0 - 19.0 years

7 - 11 Lacs

Pune

Work from Office

Job Description Responsible for driving network operations and maintenance in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience. The role will involve- planning and implementing network improvement projects, managing network operations, network analysis, bringing in process & cost level improvements. This is a tactical role which has a significant mid-term impact on the business unit s overall results.Responsibilities Lead domain specific operations team to meet the uptime targets. Manage network operations and maintenance, this may include marine cables, network equipments, facility, security operations for all sites and network. Ensure timely identification & fixing of network failures, review repeat issues to ensure permanent remedial actions are taken. Lead and drive operational review meetings with vendors. Develop tactics for improving operation efficiencies while improving service levels, employee retention and operational costs. Provide direction and escalation support to 24/7 NOC team. Manage difficult customer situations; respond promptly to customer needs; respond to requests for service and assistance. The role will lead a large team.Desired Skill sets Extensive experience in operations and project implementation of network technology Customer experience management Understanding of domain and related technologies

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2.0 - 3.0 years

2 - 5 Lacs

Pune

Work from Office

Customer Service Executive Position Summary(Key Objectives/Purpose of the Job)* NTAC SME Major Responsibilities* Providing L2 and L3 Support and ensure NW and system uptimes Interlocks and coordination with cross functional teams for issue resolution. Handling the escalated customer and SD related issues and providing L2 and L3 support. Network Major event handling and tracking with regular update on resolution Network level restoration Extending support for IOR execution and new augmentation Presenting the network/system performance to the management Vendor Management and vendor performance evaluation EMS/NMS Server upgrade ,performance monitoring & user management. Qualification Necessary requirement "Degree in ECE/EE or BCA/MCA or equivalent from any recognized institution/university Certification in any specialization will be added advantage" Experience Necessary requirement 3 to 4 years of experience in the transmission. Skill Requirements(Top 5) - Include Skills requirement in Domain, Leadership and Behavioural Very good knowledge in SDH/DWDM/OTN technologies Familiar in troubleshooting OSP/ISP/Infra issues Hands on SDH/DWDM/OTN equipment's like Alcatel/NEC/Huawei/ECI/Tejas, Adva /Cisco/Ciena EMS/NMS Good concepts in NW design, DCN and Sync deployment Can handle team size of 5-8 and proactive in approach Good interpersonal & communication skills.

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4.0 - 9.0 years

7 - 11 Lacs

Mumbai

Work from Office

Position Name: Product Manager, IZO Hybrid WANproduct team. Position Overview: Looking for a motivated and experienced Product Manager tojoin our product team. As the Product Manager of one of the fastest growingNextGen services in Tata Communications product portfolio, you will beresponsible for driving the strategy and successful execution of the productportfolio. This role requires a deep understanding of WAN technologies andtrends, excellent communication skills, and a strong ability to collaboratewith cross-functional teams. Responsibilities : ProductStrategy and Roadmap: Develop and execute a comprehensive product strategy androadmap aligned with the company's goals and market demands. Identifyopportunities to grow the product portfolio, understand the market andcompetition, be close to customer needs, and define product requirements. ProductDevelopment: Lead the end-to-end product development lifecycle, working closelywith cross-functional teams including engineering, sales, finance, marketing,and operations. Define product specifications, prioritize features, and managethe product backlog. Ensure timely and delivery of product features. CompetitiveAnalysis: Stay informed about the competitive landscape, market trends, andemerging technologies in the telecommunications industry. Conduct regularcompetitive analysis to identify product differentiators and maintain acompetitive edge. StakeholderManagement: Collaborate with internal and external stakeholders, includingsales teams, customers, finance, and legal, to gather feedback, align onproduct priorities, and ensure smooth product launches. Establish strongrelationships with internal and external partners to drive successfulcollaborations. MarketLaunch and Adoption: Develop go-to-market strategies and collaborate withmarketing and sales teams to drive product adoption. Create compelling productmessaging and positioning, sales enablement materials, and support productlaunches and promotions. ProductPerformance Analysis: As PM, you will be responsible for the P&L of theproduct, and conduct ongoing analysis to evaluate product performanceutilizedata-driven insights to identify areas of improvement, make informed productdecisions, and drive continuous innovation. Qualifications: Bachelor'sdegree in Engineering (Electronics/ Telecommunications). A Master's degree is aplus. Provenexperience in the telecommunications industry, with a deep understanding of WANtechnologies and market dynamics. Stronganalytical and problem-solving skills, with the ability to make data-drivendecisions. Excellentproject management skills. Communicationand presentation skills, with the ability to effectively convey complexconcepts to both technical and non-technical stakeholders. Demonstratedability to collaborate and influence cross-functional teams. Strongleadership qualities, self-motivation, and a passion for driving innovation inthe telecommunications industry. Familiaritywith regulatory requirements and industry standards in the telecommunicationssector is desirable.

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4.0 - 6.0 years

1 - 5 Lacs

Jaipur

Work from Office

Experience Required: 6+ years in Cybersecurity, with 4+years Reports To: Security Operations Lead / SOC Manager Location: Jaipur Job Type: Full-time, Customer locations Job Summary: We are seeking a skilled Infrastructure Operations Engineer to manage and maintain core IT infrastructure components including physical servers, operating systems, backup solutions, storage systems, databases, networking, and health monitoring tools. The ideal candidate will ensure availability, reliability, and security of the enterprise infrastructure. Key Responsibilities: Physical Servers & OS: Install, configure, and maintain physical servers in data center environments. Manage operating systems (Windows/Linux), including patching, hardening, and performance tuning. Perform OS upgrades, configuration backups, and lifecycle management. Backup & Storage: Administer backup tools (e.g., Veeam, Commvault, NetBackup) and ensure backup/restore success rates. Manage SAN/NAS storage solutions and perform capacity planning, replication, and snapshot management. Database: Support database platforms (e.g., SQL Server, Oracle, MySQL) for patching, backup, and uptime monitoring. Work with DBA team to support infrastructure needs related to databases. Networking: Perform basic configuration and troubleshooting of switches, routers, firewalls, and load balancers. Collaborate with network teams to ensure optimal connectivity and performance across environments. Health Monitoring: Implement and maintain infrastructure monitoring tools (e.g., Nagios, SolarWinds, Zabbix, PRTG). Proactively monitor system health and respond to alerts to prevent outages or performance degradation. Required Skills andQualifications: Experience with server hardware (Dell, HPE, Cisco UCS). Strong knowledge of Windows/Linux system administration. Familiarity with enterprise backup and storage solutions. Basic knowledge of networking fundamentals (TCP/IP, VLANs, routing). Hands-on experience with monitoring tools and log analysis. Good scripting knowledge (PowerShell, Bash) for automation. Familiarity with endpoint/server hardening, system configuration management, and patching. Experience using configuration and compliance management tools (e.g., Ansible, Chef, SCCM, GPO). Ability to document policies, procedures, and control deviations. Preferred Qualifications: ITIL Foundation or Practitioner certification. Experience in audit/compliance functions, particularly in regulated industries (BFSI, healthcare, government). Familiarity with ISO 27001, NIST 800-53, or other security frameworks. Education Requirements : BE, B.Tech in IT/CS/ECE, BCA, BSc CS and MCA Certification : Certifications: MCSE, RHCE, CCNA, VCP, or equivalent.

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7.0 - 12.0 years

15 - 20 Lacs

Chennai

Work from Office

Broad Role Description This role is part ofAI/HPC engineering that specializes in Platform standardization initiatives,innovation, Testing and Optimization of different AI technologies. Specific role requires Installation,Administration, troubleshooting and analytical skills in the technology stackscovering Linux, Kubernetes, SLUM and Nvidia BCM OpenSource Infrastructure ToolsAnsible and scripting Candidate shouldbe B.E / B. Tech with over 7+ Years of experience in IT Infrastructureindustry, 7 to 8 years in HPC and or AItechnology with strong knowledge on Scripting and Linux with at least 2 years in Kubernetes. skills required. Managing,Installing, Configuring, Deploying, Troubleshooting and administration of opensourceHPC softwares like BCM, SLUM Ansible, ELK Good experiencein Linux OS with scripting Knowledge in BCM,Nvidia GPU, Cuda is preferred. Experience in Ansibleplaybook, managing HPC environment. Exposure toPython Scripting Knowledge in at least one of the LLM /Generative AI and GPU offering provided on public clouds like AWS /Azure/Google cloud Devops Tools Experience indeploying and managing tools like Jenkins, Git, SonarQube, Bugzilla, Harbor Registry Good to know. Networking: VLAN, VXLAN, InfiniBand, IPSubnetting, Routing, Firewall Storage: DDN, Parallel FS, Object storage and NFS Infrastructure: HP/Dell/ rack servers /GPU Management /Monitoring tools: Zabbix, PromotusGrafana and SNow,

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13.0 - 16.0 years

16 - 20 Lacs

Pune

Work from Office

Designation ISR-Lead Location PuneDighi Reports to BusinessHead Team Direct Reportees 7-8 No. Of Peers 4-5 About the Team and Function Customer Success Group - Account Management Purpose of your Role Tata Communications (TCL) Prime Accountsbusiness is scouting for Inside Sales Head to manage a team of Inside SalesResources based out of Pune. From our experience, the best ISRs take a consultativeapproach and are looked upon by our customers as trusted advisors. This combined withthe support received from our Solutions consulting, Marketing, and Product team,make this an ideal opportunity for professionals in the Enterprise Sales communityto build on their existing track record with an incredible success story. You will be accountable for (KeyResponsibilities) A multi-faceted professional, a brilliantcommunicator and organiser, a natural problem solver and relationship builder. Proactive and hands-on, with strong business acumenand drive and determination to succeed. You should be well versed with the Inside SalesTools & protocols. You Are (behaviours to display - DRIVE) Thisis an Inside Sales Lead role responsible for managing 6-7 ISR & growingexisting enterpriseAccounts in India Youll be expected to create inroads into accounts,identify their business needs and articulate value proposition of products thatsolve for their needs (Leased Line, MPLS, Cloud Infrastructure, Security, SDWAN,Global SIP etc) Work on Salesforce CRM, keep up to datedocumentation and pipeline hygiene, participate in weekly forecast meetings with SalesLeadership. Work closely with Cross Functional Teams(Marketing, Solution Consulting, Business Development, Renewal and Retention, Feasibility,Commercial, Delivery, etc) Actively participate on Renewal Opportunities andCollection resolution initiatives Own end-to-end sales cycle: advance salesopportunities from qualified leads to closed revenue Plan, prioritize and manage personal salesactivities and customer/prospect contact towards achieving ACV targets - especiallymanaging personal time and productivity. You have experience in (including any education background &Certifications) Engineeringgraduate with a management degree with 15+ years of experience Understandingof management dynamics; Technical knowledge; Understanding of finance &supply chain management; Knowledge of industry Buildinga strong relationship with Key Stake holders in the organisations is a must forthe role You prospect daily, generally have your sales funnel full, are rejection proofand not intimidated by decision-makers. Have prior experience with products like Leased Line, MPLS, CloudInfrastructure, Security,SDWAN, Global SIP etc Manageda large team, Self-motivated and able to work under pressure. Prioritize your day and manage your time effectively. Comfortable working with different stakeholders and cross functional teams Can communicate effectively & put your thoughts across

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7.0 - 11.0 years

17 - 20 Lacs

Pune

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I) Position Summary: a) Key objective / Purpose of the job: Responsible for installation & configurations of environment VMWare, ESXi, Storage, Windows & Unix Servers and related infrastructure. Install Chassis and SAN (iSCSI) storage of Various Vendors like Dell, HP, NetApp, etc. Configure with various hypervisor like VMWare ESXi and KVM/Proxmox by following all checklist of operation handover. Create Technical Documentation like HLD and LLD. Provide KT Session to other team members. Maintenance inventory of hardware and software for annual renewals. Operational Support for Day2 incidents whenever needed. Engage vendors for new/enhancements/issues requirement. Work with CFT for BoQ finalization and ordering process. Good understanding of Basics of Networking like VLAN, routes, etc II) Person Specification: a) Essential Qualifications & Certifications: Bachelor's Degree in Electrical, Electronics, Telecommunications VMWare VDC Certified, Red Hat Certified b) Requisite Skills: 5 to 10 years IT industry experience Expert knowledge on VMWare ESXi, VMWare vCenter, KVM Hypervisor Configure hypervisor like VMWare ESXi and KVM/Proxmox by following all checklist of operation handover Build VM (Windows/Unix) as per application requirements Install Chassis and SAN/iSCSI storage of Various Vendors like Dell, HP, NetApp, etc Datacenter RHS Support for installation or operation activities related to managed servers Create Technical Documentation like HLD and LLD Provide KT Session to other team members Maintain inventory of hardware and software for annual renewals Operational Support for Day2 incidents whenever needed Engage vendors for new/enhancements/issues requirement Work with CFT for BoQ finalization and ordering process Excellent verbal and written communication abilities Good understanding of Basics of Networking like VLAN, routes, etc Ability to demonstrate basis IP Switching and Routing knowledge Work effectively under pressure Aptitude for learning, ability to quickly grasp new and leading-edge technologies Effective participation and departmental representation in engineering and product roadmap enhancement Rigorous attention to detail, enforcing and working within change control procedures. Teamwork and team building attributes Travel to Different city whenever required Job Description Responsible for managing day to day network operations and maintenance, in Unified Collaborations domain. This includes- customer change requests, platform uptime, incident management, problem management, CFT / OEM Interlock, and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability. Manage new enhancements/issue resolution. Proactive/Reactive fault management; Incident Management: Customer Handling during the fault and ensuring subsequent updates in timely manner. Work directly with other OEM on repeat issues, bugs and implement resolution through defined change management process. Identify day to day manual activities, repeat tasks and leading the effort to automate them. Review CFT teams changes frequency, criticality and identify gap and prepare SOP (documents) to ensure no change error. Track and monitor the environment performance to ensure minimal interruption to network transmission and/or network switches. Manage network equipment maintenance and security operations for all sites. Maintain day to day O&M tasks associated installation and testing of new network equipment, diagnosing, and locating troubles. Performing repair and maintenance and restoring service for optimal customer satisfaction The role may be an individual contributor or may lead a small team. Desired Skill sets Troubleshooting experience of network, equipment and service level faults Ability to write and present a comprehensive vulnerability assessment report. Understanding of domain and related technologies Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.

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1.0 - 3.0 years

8 - 12 Lacs

Chennai

Work from Office

Broad outline of the Role Responsible for driving day to day system and service engineering and operations. This is an operational role within Fibre services to Plan, Design and As built the Fibre assets in GIS tools that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Minimum qualification & experience Technical/ Engineering degree with 0-4 years of experience Key Responsibilities Support Fiber Planning and Design To update GIS systems with the As-built documents received To co-ordinate with On-shore Field engineers and Suppliers to complete the Assigned works on time. To maintain SLA and FTR 100% To maintain Self data and customer data secured and without error. To be active in Customer and internal meetings. Technical Competencies 1. Candidate should Know about Telecom network Architecture and its components, should have detailed knowledge on Optical Fiber Network and Geographical information system and its tools such as Auto CAD, Small world, Arc GIS etc. Should have detailed knowledge about Fiber planning, Designing and As-builts, Quantity Surveying and Supplier management. Candidates have PMO skills considered as Additional value. 2. Candidate should have good Communication skills to have different level of conversations with the on-shore / Off-shore stake holders. 3. Should have Knowledge about Radio base station and its components. Should co-ordinate with the Field engineer to ensure the actions are aligned with 100% SLA & Quality.

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8.0 - 9.0 years

9 - 13 Lacs

Pune

Work from Office

Experience: Minimum 8 years (including 4 years of relevant experience in the Network Security domain) Job Description: We are seeking a seasoned NAC L3 Specialist with extensive experience in Cisco Identity Services Engine (ISE). The ideal candidate will possess deep expertise in Network Access Control (NAC), including the implementation, configuration, and operation of NAC policies. This role requires a motivated individual who can independently handle advanced troubleshooting and provide top-level support for network security operations. Key Responsibilities: Design, implement, and manage Cisco ISE-based NAC solutions to ensure secure and seamless network access. Develop and enforce NAC policies and procedures, optimizing security without compromising user experience. Handle advanced troubleshooting and resolution of complex issues related to NAC policies, authentication, and access controls. Perform system upgrades, configuration changes, and maintain the health and performance of NAC solutions. Collaborate with cross-functional teams to integrate NAC solutions with existing network infrastructure and security tools. Conduct periodic audits of NAC configurations and provide recommendations for improvements. Train and mentor team members on NAC best practices and tools. Stay updated on the latest trends in network security and access control technologies. Requirements: Minimum 8 years of overall IT experience, with at least 4 years of relevant experience in the Network Security domain. Proficiency in Cisco ISE and its associated components. Strong knowledge of NAC policy implementation, operation, and troubleshooting. Hands-on experience with network protocols, authentication mechanisms (e.g., 802.1X, RADIUS, TACACS), and certificate-based authentication. In-depth understanding of LAN/WAN technologies, firewalls, and VPNs. Strong analytical and problem-solving skills to address complex network security issues. Industry certifications such as CCNP Security, Cisco Certified Specialist - Security, or equivalent are highly desirable. Excellent communication and interpersonal skills.

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12.0 - 15.0 years

14 - 19 Lacs

Chennai

Work from Office

The leading security organization, TataCommunications Limited, has an immediate job opportunity for Security Operations Lead and the position is required for one of its important customers, Therole defines the ability to handle security team managing Firewalls and Zscalercloud proxy, this includes troubleshooting of security incidents to controlsthe impact also new service request from the customer. Theroles need ability to work independently as well as team management whilehandling multiple client incidents, projects, Service Improvement Plans,Hygiene projects. Responsibilities Lead the technical deploymentor troubleshooting skills on Fortinet Firewall, Zscaler Proxies, F5 WAF, DDoS Implement project/change andtroubleshoot incidents spanning Fortinet Firewall/UTM Implement project/change andtroubleshoot incidents on Zscaler cloud Proxy. Good knowledge on F5 WAF andDDoS service Adherence to ITIL servicemanagement framework Monitor/manage the customerperimeter security infrastructure as per the Service Level Agreement (SLA) withminimal escalations. Vulnerability Management of themanaged infrastructure with appropriate remediation Apply investigation techniquesto document root cause and impact of detected computer securityincidents. Performs or assists with ITsecurity assessments or audits of internal and external networks and systemsunder the direction of the IT Security management. Document findingsin written reports with recommendations for remediation. Assists with the developmentand documentation of an overall IT Security architecture to assureconfidentiality, integrity, and availability of company IT assets.Develops and maintains goodcommunications and working relationships with teams and external clients.Knowledge on Cyber security incidentsand reacting to it in a most optimal and secured way. Driving the mitigation.Identifying and mitigating therisks in the IT environment.Providing inputs to the continualservice improvements and driving the service improvement plans and the hygieneProjects.Actively giving inputs to automatingvarious tasks and driving the required projects.Provide on-call support as perrotation for emergency situations. L Experience/Skill/Qualifications: Bachelors Degree in computerscience or related IT field Experience in Managed SOC anddedicated customer environment 10 to 15 years of experience inNetwork security administration Expert level knowledge inFortinet Firewall and Zscaler cloud Proxies Good knowledge in F5 WAFmanagement Good knowledge in DDoS servicemanagement Expert or Professionalcertification in IT security or network / systems administration is desirable(CCIE, CCNP, CEH, CISSP) Fortinet NSE-1, NSE-2, NSE-3 isrequired, ZIA, ZPA, ZDX is required, Good communication skills Should be flexible to work in 24/7operations environment, Ability to adapt and follow theprocesses and guidelines, Possess an impeccable workethic and a high degree of integrity,

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3.0 - 5.0 years

3 - 7 Lacs

Jaipur

Work from Office

Experience Required: 6+ years in Cybersecurity, with 4+years Reports To: Security Operations Lead / SOC Manager Job Summary: We are seeking a skilled Infrastructure Operations Engineer to manage and maintain core IT infrastructure components including physical servers, operating systems, backup solutions, storage systems, databases, networking, and health monitoring tools. The ideal candidate will ensure availability, reliability, and security of the enterprise infrastructure. Key Responsibilities: Physical Servers & OS: Install, configure, and maintain physical servers in data center environments. Manage operating systems (Windows/Linux), including patching, hardening, and performance tuning. Perform OS upgrades, configuration backups, and lifecycle management. Backup & Storage: Administer backup tools (e.g., Veeam, Commvault, NetBackup) and ensure backup/restore success rates. Manage SAN/NAS storage solutions and perform capacity planning, replication, and snapshot management. Database: Support database platforms (e.g., SQL Server, Oracle, MySQL) for patching, backup, and uptime monitoring. Work with DBA team to support infrastructure needs related to databases. Networking: Perform basic configuration and troubleshooting of switches, routers, firewalls, and load balancers. Collaborate with network teams to ensure optimal connectivity and performance across environments. Health Monitoring: Implement and maintain infrastructure monitoring tools (e.g., Nagios, SolarWinds, Zabbix, PRTG). Proactively monitor system health and respond to alerts to prevent outages or performance degradation. Required Skills andQualifications: Experience with server hardware (Dell, HPE, Cisco UCS). Strong knowledge of Windows/Linux system administration. Familiarity with enterprise backup and storage solutions. Basic knowledge of networking fundamentals (TCP/IP, VLANs, routing). Hands-on experience with monitoring tools and log analysis. Good scripting knowledge (PowerShell, Bash) for automation. Familiarity with endpoint/server hardening, system configuration management, and patching. Experience using configuration and compliance management tools (e.g., Ansible, Chef, SCCM, GPO). Ability to document policies, procedures, and control deviations. Preferred Qualifications: ITIL Foundation or Practitioner certification. Experience in audit/compliance functions, particularly in regulated industries (BFSI, healthcare, government). Familiarity with ISO 27001, NIST 800-53, or other security frameworks. Education Requirements : BE, B.Tech in IT/CS/ECE, BCA, BSc CS and MCA Certification : Certifications: MCSE, RHCE, CCNA, VCP, or equivalent.

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2.0 - 3.0 years

10 - 14 Lacs

Pune

Work from Office

The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Taking ownership of customer issues reported, solving their problems through by providing resolution. Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same.Desired Skill sets Demonstration of problem-solving skills Prior experience of providing customer service support in fast paced, high availability, 24X7 environments. Maintain awareness of latest technologies in the domain Knowledge of IP (GVPN & ILL), SDWAN (Versa & Fortinet), Firewall services mandatory.

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1.0 - 2.0 years

1 - 4 Lacs

Pune

Work from Office

Position Summary(Key Objectives/Purpose of the Job)* NTAC SME Major Responsibilities* Providing L2 and L3 Support and ensure NW and system uptimes Interlocks and coordination with cross functional teams for issue resolution. Handling the escalated customer and SD related issues and providing L2 and L3 support. Network Major event handling and tracking with regular update on resolution Network level restoration Extending support for IOR execution and new augmentation Presenting the network/system performance to the management Vendor Management and vendor performance evaluation EMS/NMS Server upgrade ,performance monitoring & user management. Qualification Necessary requirement Degree in ECE/EE or BCA/MCA or equivalent from any recognized institution/university Certification in any specialization will be added advantage" Experience Necessary requirement 1 to 2 years of experience in the transmission. Skill Requirements(Top 5) - Include Skills requirement in Domain, Leadership and Behavioural Very good knowledge in SDH/DWDM/OTN technologies Familiar in troubleshooting OSP/ISP/Infra issues Hands on SDH/DWDM/OTN equipment's like Alcatel/NEC/Huawei/ECI/Tejas, Adva /Cisco/Ciena EMS/NMS Good concepts in NW design, DCN and Sync deployment Can handle team size of 5-8 and proactive in approach Good

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8.0 - 9.0 years

12 - 14 Lacs

Chennai

Work from Office

Responsible for managing and optimizing SSL certificate lifecycle, DNS infrastructure, Linux and Windows server administration and automate system patching processes. This role is critical to ensuring the security, availability, and performance of our production systems Responsibilities Expert experience in administering Linux operating systems, an in-depth understanding of associated open-source monitoring, management, deployment and reporting tools and an in-depth understanding of Windows operating systems An in-depth understanding of ISP services / protocols /network concepts (including IP, TCP, DNS, Mail, HTTP(s), routing, switching concepts, load balancers, layer 7 firewalls etc). An in-depth understanding of other vituallisation platforms (including VMware EXSi , Experience working to company security policy compliance as well as industry standard certifications such as ISO 27001. Strong scripting/automation capability such as: Bash / Shell scripting Previous extensive hands on experience in Operation and Build of Linux Networks / Platforms / Services and a good level of design experience, with a mindset of simplicity, automation, digitisation and security. A working understanding of service provider technologies relevant to the technology vertical and working knowledge of concepts in other technology verticals.(For example, IP service provider technologies and applications such as eVPN, Segment Routing, BGP, DDoS, DNS, Ipv4, Ipv6, SIP, IPSEC, GRE, L2TP tunnelling techniques, SDN and NFV). Ability to design and implement networks / platforms / services relevant to the technology vertical and working knowledge of impacts and integrations into other technology verticals. Must establish and maintain an in-depth knowledge of current and future technologies in order to contribute to the identification of advances and improvements in Networking and Platforms, with associated security elements. Experience in constructing and reviewing quotes and/or proposals and the relevant numerical skills in order to technically size network / platform / system load capacity requirements. Good level of awareness and current understanding of process, procedure and governance and required, own and team, and contributions to Change Management. Problem Solving Design and implement networks in the most cost-efficient manner through the careful selection of new equipment and the reuse of existing equipment where possible. Provide expert technical advice and guidance to (senior) engineers, in order to help them resolve problems or help complete complex deployments Effectively communicate with team, other teams, customers, 3rd party contractors, suppliers, etc. Provide a confident and proactive face to other internal departments and external agents or clients.

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4.0 - 8.0 years

10 - 14 Lacs

Pune

Work from Office

Responsibilities Hands-onexperience with Layer 2 & Layer 3 networking (Switching, Routing, and WANtechnologies). Abilityto troubleshoot and resolve Level 1 & Level 2 network incidents, includingconnectivity issues, latency, and packet drops Understandingand hands-on experience with SD-WAN solutions (preferably Versa, Viptela, orFortinet) Configuringand managing WAN edge devices, including policies, traffic steering, and VPNs. Knowledgeof MPLS, VPNs (IPsec, SSL), QoS, and WAN optimization techniques L2skills on fortinet firewall and security best practices. Proactivelyaddress customer issues and ensure timely resolution. Workefficiently with cross-functional teams, senior engineers, and external vendorsto resolve incidents. Support andassist L1 engineers in troubleshooting and knowledge transfer.. Experienceperforming configuration changes, firmware upgrades, and network maintenanceactivities. Conductingpost-change validations and rollbacks if needed.Desired Skill sets Minimum 4 years experience on operation on networking , firewall , SDWAN Strongunderstanding of networking, SDWAN, firewall concepts, including TCP/IP,subnetting, VLANs, SSL VPN , NGFW and routing protocols (OSPF, BGP, EIGRP) Clear and professional verbal & written communication to interactwith customers, vendors, and internal teams Quick decision-making to restore services within SLAs

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5.0 - 8.0 years

0 Lacs

Mumbai, Maharashtra, India

Remote

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function The Network Infrastructure and Telecom team is responsible for supervising, monitoring and developing the Networks, Infrastructure and Telecommunication of the regional Hub of BNP Paribas in the India region, liaising with BNP Paribas Head Offices where all major banking applications are hosted. Telecom Team activities plays a major role in the structure of processes that govern decision making around IT investment, client and suppliers relationships, project management. Job Title Senior Analyst Data Center Date Department: ITIP - Telecom & Datacenter Location: ISPL-Mumbai Reports To Business Line / Function: (Direct) Manager –DataCenter Grade (if applicable) (Functional) Number Of Direct Reports Directorship / Registration: NA Position Purpose The main activities of the Senior Analyst – Network and Data Center is to select/build/ manage Datacenters and operate Datacentre services, Datacentre being the centre of IT Services to deliver IT solutions to the Business, timely delivery of services is critical to success of BNP Business. Deliver remote network management services across different domains of network. The network services would mainly include support on WAN, LAN, Wi-Fi and MPLS technologies, Telecom and Datacenter domain team is responsible for all Network, Telecom and Datacenters services across the INDIA He will assist the team ensuring effective service management to meet service-level agreements and control costs. Responsibilities Infrastructure Operations Datacentre Infrastructure Management Standardize IN Datacentre Services across all facilities. Review and revise of all policies and procedures being used in IN Datacentre Management Support/contribute for all audits related to Datacentre Contribute for Dashboard reporting Availability and Capacity Management Network Incident troubleshooting and escalation to L3 BAU support operations Coordinates root cause analysis for all day-to-day technical issues and establish recovery and prevention processes. Coordinates with onshore teams; interface with vendors and partners for issue resolution. Networks obsolesce and Tech refresh Vulnerability Management and finding remediation SLA adherence and Dashboard reporting Proposes solution alternatives, provide impact analysis for any technical changes. Translates high level objectives into low level work modules and tasks. Performs requirements gathering and design ITIL and Change Management experience Competencies (Technical / Behavioral) 5 to 8 years of work experience required, minimum 4 years of relevant work experience required large enterprise networks Able to demonstrate the ability to undertake the above responsibilities Has expert knowledge of various Datacenter facilities (UPS, Generator, Fire Suppression, CCTV, CRAC) and Services Has knowledge of regulatory requirements related to Datacenters in INDIA region Has experience in managing multicultural technical staff to deliver various Datacenter services Good knowledge and understanding of Datacenter Market in INDIA Basic skills in implementation, administration and troubleshooting of Local Area Networks, Wide Area Networks and Network Products - Routers, Switches, strong knowledge of static/dynamic routing protocols (EIGRP/OSPF/BGP/ISIS), transports (Internet/MPLS/VPLS) Troubleshooting skills to identify faults and ensure timely repairs. Experience in Traffic analysis tools: Solar winds, Netflow, Netscout probes, Infinistream and Wireshark. Skills in installation, configuration and troubleshooting of local area and wide area networks using Cisco hardware, leased lines and MPLS. Fluent in English to work with the global and regional teams Excellent written and verbal communication skills Able to work under pressure and meet deadlines Able to demonstrate a high degree of flexibility including shift and out of hours working Demonstrate a positive, diverse and inclusive attitude that fosters excellent service and Business satisfaction Excellent organizational skills Expert knowledge of ITIL disciplines Good team and relationship builder with excellent communication skills at all levels Excellent documentation skills Specific Qualifications (if Required) B.E or Equivalent CCNA (Routing & Switching) ITIL V3 Foundation desirable CDCP Fluency in English Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Creativity & Innovation / Problem solving Attention to detail / rigor Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to understand, explain and support change Ability to manage a project Ability to set up relevant performance indicators Ability to develop and leverage networks Education Level Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if Required) Ability to engage customers independently for ongoing incidents; high level of ownership and initiative needed; needs to work independently with minimal or no supervision Excellent written, oral and presentation skills. Should be able to articulate technical concepts in documentation

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15.0 - 19.0 years

8 - 12 Lacs

Kolkata

Work from Office

Responsible for managing day to day network operations and maintenance, in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains. This includes- customer change requests, platform uptime, incident management, problem management, CFT / OEM Interlock, and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.Responsibilities Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability. Manage new enhancements/issue resolution. Proactive/Reactive fault management; Incident Management: Customer Handling during the fault and ensuring subsequent updates in timely manner. Work directly with other OEM on repeat issues, bugs and implement resolution through defined change management process. Identify day to day manual activities, repeat tasks and leading the effort to automate them. Review CFT teams changes frequency, criticality and identify gap and prepare SOP (documents) to ensure no change error. Track and monitor the environment performance to ensure minimal interruption to network transmission and/or network switches. Manage network equipment maintenance and security operations for all sites. Maintain day to day O&M tasks associated installation and testing of new network equipment, diagnosing, and locating troubles. Performing repair and maintenance and restoring service for optimal customer satisfaction The role may be an individual contributor or may lead a small team.Desired Skill sets Troubleshooting experience of network, equipment and service level faults Ability to write and present a comprehensive vulnerability assessment report. Understanding of domain and related technologies Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.

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1.0 - 2.0 years

1 - 5 Lacs

Pune

Work from Office

Technical Support Engineer 1Customer Front Line for Trouble Reporting 2Trouble Ticket Assignment to different technical teams 3Escalation Management 4MPLS Basic Troubleshooting and Fault isolation B> Major Responsibilities. 1>To be the First Point of contact for Tata Communications customers from technical Perspective & identification of the technical problem 2> Maintaining Optimum productivity as per set Standards. 3>Maintaining optimum Quality as per set Standards. 4>Handling all TSC Emails and ensuring that the targets are adhered. 5>Handling escalation and customer queries 1>Graduation in Electronics and Telecom/Computer Engg 2>Ability to use e-mail, internet, Word and other softwares 3 >Exposure to ISP Operations preferred 5>Any other certification is preferred 6>MPLS/IP Routing and protocol E> Experience Necessary requirement 1-3 years of experience in below areas 1> Experience in customer Front Line for Trouble Reporting 2> Experience in MPLS Basic Troubleshooting and Fault isolation 3>Experience in Handling Escalations and working in Shifts.

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8.0 - 12.0 years

12 - 16 Lacs

Mumbai

Work from Office

Responsible for the planning and design of wireline transmission Core/Agg & Access IP-MPLS Network architecture. This includes- designing the network architecture, technology planning, network planning across multiple layers, build network assets involving concept planning, procurement & overseeing implementation with the objective of designing and implementing optimum network solutions to meet the needs of the customer. This role contributes in defining the direction of the plans based on the business strategy, with a significant mid-term impact on business unit overall results.The role also includes evaluation of new technology and product suitable for deployment as per business requirement including high level & low level designs. Responsibilities Manage the enhancement of existing or new development of network architecture and components by understanding needs, evaluating impact, solution designing, overseeing testing, and facilitating roll out of solutions. Designing of Wireline transmission based network architecture Review and submit Technology strategy papers related to emerging platform technologies. Create customized solution as per market requirement Define resolution mechanism to prevent recurrence of escalations. Support evaluation of different technology in market as a part of RFI/RFP process Technical evaluation of new technology/device/card by testing it in TCL/Vendor lab Define network maintenance processes and procedures and monitor maintenance activities ensuring effective coordination with relevant teams. Assess the new requirements in terms of capacity, technology configuration required, performance enhancements, CAPEX required etc. Perform Proof of Concept testing in network Support for API based integration of new devices and services in IT systems Plan for capacity augmentation in network as per market requirement and growth projections Provide support to project implementation team as a technical expert by providing high level and low level design documents Monitor and Analyze Key Performance Indicators of network Support Operations and Maintenance teams by designing resiliency for network as per the analysis of KPIs Publish Weekly/Monthly/Quarterly KPI, Capacity reports Proactively plan and support for migration of legacy devices to new platforms Desired Skill sets Strong technical skills-IP routing protocols (BGP/ISIS, MPLS, OSPF) and switching (ERPS) and L2VPN/L3 VPN, ELINE/ETREE/ELAN services Experience in IP Network planning, designing, building, and implementing Network platform projects. Hands on experience in IP Network deployment in Telco Environment Hands on experience in legacy platform migrations and network optimization projects Knowledge of new and upcoming network platform technologies including Segment Routing and EVPN CCNA ,CCNP certifications will be an added advantage

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8.0 - 13.0 years

7 - 11 Lacs

Pune

Work from Office

DDIL3 Engineer. Roles& Responsibilities: Servesas primary support lead of DDI operations by managing customer devices andend-to-end services. Responsible for maintaining the committed customer SLAs& network uptime. Provide Level-3 technicalsupport for all migration activities and queries form L2 engineers. Need to take endto end ownership DDI related issues/queries and provide resolutions. Manage theperformance of the overall DDI network and its elements and fixes issues. Performs migration activities. Recommendssystems improvements to overall network to maintenance impacts. Performspreventative and routine maintenance activities. Maintains network performanceby performing network analysis, and performance tuning; troubleshooting networkproblems; escalating problems to vendor. Workwith vendors and internal support teams to update, maintain, and patch allnetwork infrastructure. Create and maintain design documents Implement DDI deployments and upgrades/migrations Test all new releases within the account andensure that all EWOs and Test Cases are complete Define and maintain infrastructureconfigurations Work with account teams and/or clients todetermine how to apply new DDI service offerings to meet business needs andrequirements Ensure data integrity of production, backup,and DRA Enterprise database Review and perform basic trending analyses underthis area of responsibility. Responsible for any incidents and all rootcause and corrective action for the account Peer review architecture and engineeringdocuments Provide 24-hour on-callsupport for TCP/IP, DNS, and DHCP issue escalations. KeyCompetencies & Skills: Strong fundamental and in depth hands on experience with DNS and Enterprise alliances like Infoblox, Nokia Vital QIP, Efficient IP and Bind Providing basic & advanced DNS administrative services utilizing the Infoblox , Nokia VitalQIP GUI etc. Very good working knowledge on IP segmenting of subnets. IPV4/IPV6 structure. Linux/ UNIX skills Enacting object policies and profiles. Managing servers, networks, subnets, and objects DNS/DHCP pushes as well as Stop/Clean/Start. Use of basic Cisco network engineer skills for accessing switches and routers. Network trouble shooting tasks and incident management stemming from project implementations. Working with other IT staff and vendor representatives on projects, installations, moves, changes, troubleshooting, documentation and servicing. Understand customer requirement & design a solution & then implement the same. Good knowledge of all LAN switching technologies eg Spanning Tree, VLAN management and VTP concepts etc. Working knowledge of firewalls. Experience on configuring of Infoblox, VitalQIP and Efficient IP appliances for DNS and DHCP services Good to have relevant LAN/WAN certifications Education & Qualifications: EngineeringGraduate Special Condition: Candidate should beopen to work in flexible shifts.

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