Revenue Manager

Revenue Manager Job Description – Duties and Responsibilities

• Ensure the smooth running of the Rooms Division’s/Reservation Department, ensuring the highest levels of guest service and guest satisfaction.
• Conduct and/or participate in team briefings on commencement of each shift in preparation of service. Ensure a detailed and full handover is communicated to you. Ensure team members are aware of their responsibilities.
• Communicate any relevant information to particular departments.
• Ensure all reservations are accepted, recorded and confirmed in accordance with Company policy and in an efficient and courteous manner.
• Maximize room occupancy on each shift.
• Be aware of current business targets, actual budgeted and forecasted business levels. Focus at all times to achieve these targets.
• Co-ordinate billing with accounts department.
• Be aware and analyze all forth coming business on a regular basis.
• Ensure all guests are being offered an efficient, courteous and professional customer service, and in accordance with Hotel standards and Hotel strategy.
• Make sure all Rooms Division’s/Reservation Department quality standards are respected at all times.
• Oversee the continual development of the Department tasks. Providing training, support, coaching and guidance to new and existing staff.
• Maintain excellent and constant communication within the team and the rest of the hotel departments.
• Support sales and revenue strategies, maximising rooms occupancy and room rate.
• Actively assist the Management of the Hotel in achieving financial and quality objectives throughout all the year.
• Preparation of the weekly and Monthly Rooms.
• Analysis of Rate reports and the production of policy relating to rate strategy.
• Preparation of a monthly forecast of Rooms Revenue Report and also with assisting the Events team.
• Make recommendations regarding the implementation of contract clauses.
• Advise management of upcoming events and revenue generating potential.
• Decide what business the hotel will take and refuse with reference to increasing the overall revenue to the property.
• Analyse and report on booking trends.
• Obtain timely and accurate information on competitors including pricing, business levels and facilities available.
• Advise the hotel management on ideas and methods of increasing revenue.
• Propose annual room rates including executive up grades.
• Work closely with Sales & Marketing Manager to ensure that the hotel is involved in all areas of Marketing and Advertising to increase the Hotel profile while also working closely with Front Desk Manager & Events Manager
• Meet daily with General Manager/Sale & Marketing Manager to discuss Revenue and Strategy.

Job Types: Full-time, Permanent

Pay: ₹45,000.00 - ₹50,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift
• Morning shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Experience:

• total work: 7 years (Preferred)

Work Location: In person