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2.0 years
0 Lacs
Gurgaon
Remote
Additional Information Job Number 25107578 Job Category Revenue Management Location The Westin Gurgaon New Delhi, Number 1, MG Road, Gurgaon, Haryana, India, 122002 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Responsible for balancing financial objectives of different lodging products to maximize total revenues. Position is accountable for pricing, positioning and inventory of all hotels within the market. Oversees all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Contributes to and recommends sales strategy for pricing of the transient customer. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees, owners and regional team. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 years experience in the revenue management, sales and marketing, or related professional area. OR 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Analyzing and Reporting Revenue Management Data Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Generates and provides accurate and timely results in the form of reports, presentations, etc. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Analyzes information, identifying current and potential problems and proposing solutions. Observes, receives, and otherwise obtains information from all relevant sources. Submits reports in a timely manner, ensuring delivery deadlines. Maintains accurate reservation system information. Provides support with cluster selling initiatives to all reservation centers. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generates updates on transient segment each period and continually analyzes transient booking patterns. Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market. Assists with account diagnostics process and validates conclusions. Managing Revenue Management Projects and Strategy Takes a predetermined strategy and contributing to the execution of that strategy. Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems. Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders. Provides critical input to market leaders for development of property and overall market sales strategy. Ensures hotel strategies conform to brand philosophies and initiatives. Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings. Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. Assists with development of 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues. Manages inventory to maximize cluster rooms revenue. Assists hotels with pricing and provides input on business evaluation recommendations. Provides recommendations to properties for Business Transient Sales account strategies. Leads efforts to coordinate strategies between group sales offices. Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning. Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Initiates, implements and evaluates revenue tests. Provides recommendations to improve effectiveness of revenue management processes. Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners. Communicates market direction to revenue management, sales and hotel leaders. Building Successful Relationships Develops constructive and cooperative working relationships with others, and maintains them over time. Develops and manages internal key stakeholder relationships. Provides targeted and timely communication of results, achievements and challenges to the stakeholders. Additional Responsibilities Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Enters, transcribes, records, stores, or maintains information in written or electronic form. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
Posted 3 hours ago
0 years
2 - 4 Lacs
India
On-site
Key Responsibilities: * Device Development Coordination: Collaborate with industry consultants and internal teams to define requirements and oversee the development of embedded devices from concept to production. * Firmware Development: Work with a team to design, develop, and optimize firmware for embedded systems, ensuring efficiency. Implement low-level drivers, and communication protocols (e.g., UART, SPI, I2C) * Testing & Validation: Lead the testing and evaluation of new product development kits, executing validation and coordinating with vendors for seamless integration. * Troubleshooting & Technical Support: Coordinate with the tech support team to troubleshoot the tickets . Data analysis to find the root cause , diagnose and resolve technical issues. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Posted 3 hours ago
0 years
7 - 8 Lacs
Gurgaon
On-site
· Sales Strategy & Execution: Develop and implement sales strategies to achieve volume, value, and market share targets within the Modern trade channel. · Client Acquisition & Management: Identify and onboard new Modern trade Brands while nurturing relationships with existing accounts. · Product Promotion: Conduct product demonstrations, presentations, and tastings to showcase the features and benefits of the food products. · Relationship Building: Build and maintain strong relationships with key personnel in the Modern trade sector. · Sales Forecasting & Reporting: Prepare sales forecasts, track performance, and analyze market trends to identify opportunities and challenges. · Market Analysis: Conduct market research to understand the competitive landscape, identify new business opportunities, and stay updated on industry trends. · Distribution Management: Manage and support distributors, ensuring product availability and efficient delivery to Modern Trade clients. · Cross-functional Collaboration: Work closely with internal teams (marketing, logistics, supply chain) to ensure seamless product supply and customer satisfaction. · Complaint Handling: Address and resolve customer complaints promptly and effectively. Skills & Qualifications: Sales Skills: Proven experience in sales, including lead generation, negotiation, and closing deals. Product Knowledge: A strong understanding of the food products within the Modern Trade sector. Communication & Interpersonal Skills: Excellent communication, presentation, and relationship-building skills. Analytical Skills: Ability to analyze market data, track performance, and identify areas for improvement. Problem-Solving Skills: Ability to address customer issues and resolve challenges effectively. Teamwork: Ability to collaborate with internal teams and work effectively within a team. Industry Knowledge: Understanding of the ModernTrade market, including trends, competition, and customer preferences. CRM Proficiency: Familiarity with CRM systems for managing customer data and sales activities. Negotiation Skills: Ability to negotiate contracts and agreements with clients. Job Type: Full-time Pay: ₹60,000.00 - ₹70,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Leave encashment Paid sick time Provident Fund Schedule: Day shift Monday to Friday Language: English (Preferred) Work Location: In person
Posted 3 hours ago
2.0 years
3 - 5 Lacs
Gurgaon
On-site
Job Title: Purchase Executive Location: Gurgaon Department: Procurement / Supply Chain Experience: 2+ years Job Summary: We are seeking a dynamic and detail-oriented Purchase Executive with experience in packaging domain and supply chain processes to manage procurement activities, vendor coordination, and cost optimization. The ideal candidate will have hands-on experience in purchasing packaging products, and managing end-to-end procurement within a manufacturing or industrial setup. Key Responsibilities: ● Manage the procurement of packaging like labels, coupons, equipment, and related materials. ● Identify, evaluate, and onboard new suppliers while maintaining strong relationships with existing vendors. ● Negotiate contracts, prices, delivery terms, and payment conditions. ● Ensure timely availability of materials to avoid production delays. ● Work closely with engineering, production, and planning teams to forecast and fulfill material requirements. ● Analyze purchase requisitions and create purchase orders in the ERP system. ● Monitor inventory levels and maintain optimal stock levels. ● Track and resolve issues related to delivery, quality, or payment disputes. ● Maintain records of purchases, pricing, and other important data for audit and reporting purposes. ● Contribute to cost-saving initiatives and process improvements across the supply chain. Key Requirements: ● Bachelor’s degree in Supply Chain Management, Mechanical Engineering, or related field. ● 2+ years of experience in purchasing, preferably in a packaging industry or manufacturing environment. ● Strong knowledge of supply chain principles and procurement processes. ● Experience with procurement of packaging and industrial consumables is a plus. ● Excellent negotiation and communication skills. ● Ability to analyze data, prepare reports, and work in a fast-paced environment. ● Attention to detail, accuracy, and problem-solving mindset. Job Type: Full-time Pay: ₹25,558.23 - ₹42,043.65 per month Schedule: Day shift Fixed shift Education: Bachelor's (Preferred) Experience: Purchasing: 3 years (Preferred) supply chain : 1 year (Preferred) packaging industry : 1 year (Preferred) manufacturing Industry: 1 year (Preferred) Work Location: In person
Posted 3 hours ago
5.0 years
12 - 20 Lacs
Gurgaon
On-site
Job Description: Frontend Developer (IT Product for Heavy Equipment Industry) Position: Frontend Developer Location: Gurugram (On-site) Type: Full-Time Relevant Work Experience: 5+ years About the Role: We are looking for a skilled Frontend Developer to join our team and help build an intuitive, responsive, and user-friendly interface for our IT product in the heavy equipment industry. This product will enable users to manage equipment, collaborate on projects, and optimize workflows. The ideal candidate will have a strong background in frontend development, a keen eye for design, and preferably some familiarity with CAD design or models. Responsibilities: Develop and maintain the frontend of the web application using Next.js, ensuring high-performance and seamless user interactions. Design and implement reusable components following the design system, ensuring consistency across the product and aligning with branding guidelines specific to the heavy equipment industry. Collaborate closely with backend developers to integrate RESTful APIs, ensuring smooth data flow between frontend and backend systems for product catalog management, service offerings, and user interactions. Optimize product performance across multiple devices, ensuring scalability and a responsive design that delivers an exceptional user experience on both desktop and mobile devices. Implement responsive design principles using CSS frameworks (e.g., SASS, Tailwind CSS) and JavaScript libraries to ensure the application adapts seamlessly to various screen sizes and devices. Write clean, maintainable, and well-documented code, following industry best practices, enabling easier collaboration and future code updates. Troubleshoot, debug, and resolve frontend issues, ensuring a bug-free user experience and quick load times for users. Participate in code reviews, offering constructive feedback to peers while contributing to improving team processes, quality standards, and coding best practices. Stay up-to-date with emerging frontend technologies and industry trends, continuously enhancing your skills and applying new tools or frameworks (e.g., React, GraphQL, Webpack) to the application. Collaborate with UX/UI designers to implement user-centered design for the heavy equipment marketplace, ensuring an intuitive and streamlined experience for users, whether they’re browsing products, viewing technical specs, or making purchases. Apply knowledge of e-commerce functionalities (product catalogs, pricing models, customer interaction), ensuring that the platform supports complex product data, transactions, and integrations with third-party systems. Contribute to maintaining code quality and implementing unit testing and automated testing frameworks to ensure reliability and maintainability in the long term. Requirements: 5+ years of experience in frontend development using modern JavaScript frameworks such as React and Next.js, with a solid understanding of JavaScript (ES6+). Proficiency in HTML5, CSS3, and JavaScript (ES6+), enabling the development of high-quality, responsive user interfaces. Strong experience with state management libraries such as Redux and Zustand, ensuring efficient state handling across complex applications. Familiarity with RESTful APIs and experience integrating them into frontend applications for seamless data flow between client and server. Knowledge of responsive design principles and the ability to implement cross-browser compatibility for consistent and optimal user experiences across various devices and browsers. Experience with version control systems like Git, enabling effective collaboration in a team environment. Strong problem-solving skills and attention to detail, with the ability to troubleshoot issues and optimize frontend performance for a smooth user experience. Excellent communication and teamwork skills, with the ability to collaborate with cross-functional teams (backend developers, designers, product managers) to achieve project goals. Adaptability to the specific needs of the heavy equipment sector, ensuring that the frontend accommodates complex product data and delivers a user-friendly experience for industry professionals. Preferred Qualifications: Experience working with CAD design or models, or a familiarity with the heavy equipment industry, enabling better understanding of product specifications and technical content. Proficiency in TypeScript, enhancing code quality, maintainability, and scalability in large applications. Familiarity with GraphQL for querying and managing data in a more flexible and efficient way compared to traditional REST APIs. Knowledge of UI/UX design principles and proficiency in design tools like Figma or Sketch, ensuring user-centric, intuitive interfaces. Experience with testing frameworks such as Jest and Cypress, ensuring high-quality and bug-free frontend code through automated testing. Familiarity with e-commerce solutions and how to integrate product catalogs, checkout processes, and customer interaction into a seamless frontend experience. Job Type: Full-time Pay: ₹1,200,000.00 - ₹2,000,000.00 per year Schedule: Day shift Work Location: In person
Posted 3 hours ago
10.0 years
0 Lacs
Gurgaon
On-site
Job Description: Regional Operations Head – Warehousing & Logistics (1. North & East , 2. West & South) Position Overview: The Regional Operations Head – Warehousing & Logistics is responsible for overseeing and optimizing warehouse operations, supply chain logistics, and distribution activities across multiple locations within a designated region. This role ensures operational efficiency, cost-effectiveness, and adherence to company policies and industry standards while driving strategic improvements. Additionally, the role holds full responsibility for Profit & Loss (P&L) management, vendor management, and client payment collection, ensuring financial sustainability along with operational excellence. Key Responsibilities: 1. Warehouse & Logistics Operations Management Oversee the end-to-end warehousing and logistics operations across multiple facilities in the region. Ensure smooth inbound and outbound logistics, inventory control, and distribution processes. Optimize warehouse layouts, storage systems, and material handling to enhance efficiency. Implement industry best practices for warehouse management, logistics, and supply chain processes. 2. Supply Chain & Inventory Management Monitor and manage inventory levels to ensure optimal stock availability. Implement demand forecasting and supply planning strategies to prevent stockouts or overstocking. Work closely with procurement, suppliers, and transportation teams to ensure timely deliveries. Ensure proper documentation and compliance with regulatory requirements. 3. Profit & Loss (P&L) Management Take full ownership of the regional warehouse and logistics P&L, ensuring cost efficiency and revenue growth. Develop and implement cost-control measures to optimize operational expenses. Identify opportunities for revenue enhancement through improved service levels and operational excellence. Analysing financial reports, operational costs, and budget variances, implementing corrective actions as needed. Collaborate with finance teams to ensure accurate forecasting, budgeting, and financial reporting. 4. Vendor Management Establish and maintain strong relationships with third-party logistics providers, suppliers, and service vendors. Negotiate contracts, pricing, and service level agreements (SLAs) to ensure cost-effective procurement. Monitor vendor performance against contractual obligations and address any service discrepancies. Ensure timely vendor payments and resolve any disputes related to invoices or service quality. 5. Client Payment Collection & Financial Coordination Oversee the timely collection of payments from clients, ensuring alignment with contractual terms. Work closely with the finance and accounts team to monitor outstanding receivables and follow up on overdue payments. Develop and implement strategies to improve payment collection efficiency and reduce outstanding dues. Maintain strong client relationships to address payment-related concerns while ensuring smooth business operations. 6. Team Leadership & Performance Management Lead, train, and mentor warehouse managers, supervisors, and operational teams. Set performance metrics and KPIs for warehouse and logistics teams, ensuring accountability. Drive a culture of safety, efficiency, and continuous improvement within the workforce. 7. Process Optimization & Cost Control Identify areas for cost reduction, process improvement, and operational excellence. Implement Lean, Six Sigma, or other best practices to enhance productivity and reduce inefficiencies. Leverage technology and automation to streamline warehouse and logistics operations. 8. Compliance, Safety, and Risk Management Ensure all operations comply with regulatory standards, safety guidelines, and company policies. Implement and enforce warehouse and logistics safety protocols to minimize risks and accidents. Maintain strong relationships with key stakeholders, including vendors, customers, and government agencies. Qualifications & Skills: Bachelor’s/master’s degree in supply chain management, Logistics, Business Administration, or related field. 10+ years of experience in warehousing, logistics, and supply chain management, with at least 5 years in a leadership role. Strong financial acumen with experience in P&L management, budgeting, and cost control. Proven expertise in vendor management, contract negotiations, and performance tracking. Experience in client payment collection, credit control, and accounts receivable management. Proficiency in warehouse management systems (WMS), ERP, and logistics software. Expertise in process optimization, operational excellence, and cost-reduction strategies. Excellent leadership, analytical, and problem-solving skills. Strong communication and stakeholder management abilities.
Posted 3 hours ago
0.0 - 2.0 years
6 - 8 Lacs
Gurgaon
On-site
Overview: Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities: Implementing the product build requirements & creating the installers Design and create secure CI/CD pipelines that incorporate security checks at every stage, from code commit to deployment. Automate repetitive security tasks like vulnerability scanning, security patching, and compliance reporting to improve efficiency. Integrating and managing security tools like SAST (Static Application Security Testing), DAST (Dynamic Application Security Testing), IAST (Interactive Application Security Testing),and SCA (Software Composition Analysis) into the CI/CD pipeline Takes care of building tooling version updates when needed and drives tooling adoption in Product(s) Manages product-specific components/packages (Python pip/wheels, Conan, etc.) Support and manage the adaptation of common Frameworks and Components for the products Monitor and manage the build jobs for the dedicated Products Sign-off product for shipment from a Security perspective Qualifications: ***Keysight is an Equal Opportunity Employer.*** Degree in Computer Science Engineering with relevant DevSecOps experience of 0-2 years. Automation: Proficiency in Python, with experience in writing cross-platform scripts with good debugging skills. Operating System (OS): K nowledge of Linux and Windows operating systems. Continuous Integration/Continuous Deployment (CI/CD): Good knowledge in setting up, managing, and optimizing CI/CD pipelines using tools like Jenkins, GitLab CI/CD. Understanding how to automate testing, building, and deploying applications. Version Control: Good Knowledge of version control systems like Git to manage codebase changes and collaborate with development teams effectively. Knowledge of Build systems like Cmake & package manager Conan . Problem-solving and Troubleshooting: Strong analytical and problem-solving skills to identify and resolve issues across the development and QA environments. Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
Posted 3 hours ago
1.0 - 3.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Roles and Responsibilities: End user support-Desktop support-Windows operating system-Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands. Addressing user tickets regarding hardware, software and networking Walking customers through installing applications and computer peripherals Asking targeted questions to diagnose problems Requirements: 1- 3 years of experience in Desktop and Laptop support. Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals
Posted 3 hours ago
12.0 years
0 Lacs
Gurgaon
On-site
Location Gurugram, India Employment Type Full time Department Engineering About us: SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact confidently with one another. By building the future of identity verification in the United States and reinventing the currently clunky, ineffective, and expensive process, we believe strongly that the future will be 10x better. We’ve had tremendous traction and are growing extremely quickly. Already our real-time APIs have helped verify hundreds of millions of identities, beginning with financial services. In 2021, we raised a $70M Series B round, led by Craft Ventures to rapidly scale our best in class products. We’ve earned coverage and awards from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 list consecutively since 2023. Last but not least, we’ve even been a part of history - we were the first company to go live with the eCBSV and testified before the United States House of Representatives. Role: As a Staff Software Engineer at SentiLink, you will be responsible for our applications and its platform. You will work with the product and engineering team to build new products and enhance our existing suite of products. You have outstanding programming skills, you are proficient in our technology stack, and you can pick up new technologies quickly as we evolve. Technologies: Golang, Python, Opensearch, PostgreSQL (RDS), Docker, AWS technologies This is an in-office position based in Gurugram, India. Responsibilities: You are the owner of one or more large sections of our codebase. Consistently delivers large systems involving one or more teams' contribution on time at a high level of quality Shapes broad architecture; ships multiple large services, complex libraries or major pieces of infrastructure Lead the technical direction provide guidance and set the technical direction for our team, ensuring alignment with project goals and industry best practices Consistently able to reduce the complexity of projects, services, and processes in order to increase efficiency of teams Code, test, debug, document, and maintain software applications using established coding standards and methodologies Partner with product management to drive agile delivery of both existing and new products based on project requirements. Ensure new software meets quality standards by writing unit and end-to-end automated tests Work with product, data, and other stakeholders to analyze usage and product metrics to inform key strategic decisions Troubleshoot, debug, and resolve product issues as they arise Work cross functionally to resolve complex customer problems Ensure platform and services meet SLA requirements; on call rotation for production issues, along with the rest of engineering Requirements: 12+ years of software development experience building enterprise or consumer facing products Experience with building API based products using python, golang, or similar technologies Excellent analytical and problem solving skills, interpersonal skills, and a sense of humor (enjoy the journey) Familiarity with: RDBMS (e.g. postgres) and ability to write efficient queries with optimal structures; Docker and AWS technologies; fintech or financial services; scrum / agile development environment This job is located in Gurugram, India Perks: Employer paid group health insurance for you and your dependents 401(k) plan with employer match (or equivalent for non US-based roles) Flexible paid time off Regular company-wide in-person events Home office stipend, and more! Corporate Values: Follow Through Deep Understanding Whatever It Takes Do Something Smart
Posted 3 hours ago
3.0 - 4.0 years
3 - 4 Lacs
Panchkula
On-site
Position: Senior Lab & Manufacturing Chemist Job Experience: 3-4 Years Qualification: B. Tech Cosmetics/Equivalent Qualification Location: Panchkula Key Responsibilities: Develop prototype samples in lab and scale them up for production, ensuring that the product can be manufactured in larger quantities without losing quality or performance. Develop and implement processes to improve manufacturing efficiency and increase product quality and ensuring that all products meet the company’s quality standards and regulatory requirements. Identify and resolve any production-related issues, such as formulation inconsistencies, or quality control failures. Conduct tests to evaluate the stability and performance of prototype samples and finished goods. Maintain detailed records of formulations, lab trials conducted at 3rd party manufacturers, production batches, testing results, and any deviations from standard procedures. Provide reports on production efficiency, yields, and any issues encountered. Work with other teams, such as R&D, quality control and manufacturing, to ensure products meet company goals and comply with legal and regulatory standards. Skills Required: Strong knowledge of cosmetic chemistry, formulation techniques and manufacturing processes in the cosmetics industry. Experience with lab equipment, analytical instruments and production scale-up and optimization. Familiarity with GMP (Good Manufacturing Practices) and other regulatory standards. Problem-solving and analytical skills. Attention to detail and precision in conducting experiments. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Work Location: In person
Posted 3 hours ago
0 years
1 - 3 Lacs
Bahādurgarh
On-site
A CRM (Customer Relationship Management) job involves overseeing and managing customer relationships to enhance satisfaction and loyalty. This includes developing and implementing CRM strategies, managing customer data, and ensuring a positive customer experience. CRM roles can encompass various responsibilities like customer support, data analysis, and campaign management, and they often require strong communication, analytical, and problem-solving skills. Here's a more detailed breakdown of what a CRM role entails: Key Responsibilities: Developing and implementing CRM strategies: This involves creating plans to improve customer satisfaction, retention, and engagement. Managing customer data: This includes collecting, organizing, and analyzing customer information to identify trends and personalize interactions. Providing customer support: CRM roles often involve handling customer inquiries, resolving complaints, and ensuring a positive customer experience. Analyzing customer behavior: Understanding customer preferences and motivations is crucial for tailoring strategies and improving customer engagement. Managing customer loyalty programs: CRM specialists may be involved in designing and implementing loyalty programs to foster customer retention. Collaborating with other teams: CRM professionals often work closely with sales, marketing, and other teams to ensure a consistent and positive customer experience. Monitoring and reporting on key metrics: Tracking customer satisfaction, retention rates, and other relevant metrics helps evaluate the effectiveness of CRM strategies. Utilizing CRM systems: CRM specialists are proficient in using CRM software (like Salesforce or Microsoft Dynamics) to manage customer interactions and data. Identifying and resolving issues: CRM specialists need to be able to troubleshoot problems with the CRM system and address customer issues effectively. Staying up-to-date on industry trends: The CRM landscape is constantly evolving, so staying informed about new technologies and best practices is essential. Skills Required: Strong communication skills: Effectively communicating with customers and team members is crucial. Analytical skills: The ability to analyze data and identify trends is essential for developing effective strategies. Problem-solving skills: CRM specialists need to be able to identify and resolve customer issues quickly and efficiently. Technical skills: Proficiency in using CRM systems and other relevant software is necessary. Customer service skills: Providing excellent customer service is a core part of the CRM role. Career Paths: CRM roles can be found in various industries and at different levels of seniority. Some common career paths include: CRM Specialist: This entry-level role focuses on supporting CRM operations and data analysis. CRM Manager: This role involves leading CRM teams, developing strategies, and driving customer-centric initiatives. CRM Consultant: This role involves providing expert advice to organizations on CRM implementation and strategy. Customer Success Manager: This role focuses on ensuring that customers are successful in using a company's products or services. Salesforce Administrator: This role involves managing and customizing the Salesforce CRM system. Job Types: Full-time, Permanent, Fresher, Internship Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Posted 3 hours ago
1.0 years
1 - 3 Lacs
Gurgaon
On-site
Salary Range: Rs. 15,000 - Rs. 30,000 , based on skills, experience, and interview performance. Work Arrangement : Work From Office. Skills Requirement : Proficiency in video equipment operation, including mirrorless cameras, gimbals, lighting, and audio gear. Should understand cinematography principles, including composition, lighting, camera angles, and shot continuity. Knowledge of video editing software such as Final Cut Pro, DaVinci Resolve, or similar. Ability to adapt to different shooting styles and environments ranging from minimalist interviews to complex, multi-camera shoots (studio, outdoor, events, etc.). Familiarity with current trends in video production and social media content is a plus. Experience Requirement: 1+ Years of Experience Location: Gurgaon Working Hours : Flexible Preference: More preference will be given to those who can edit as well. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person
Posted 3 hours ago
0 years
3 - 4 Lacs
Sirsa
On-site
Production Engineer – Responsibilities Monitor daily production activities and ensure timely output Improve production efficiency and reduce downtime Coordinate with design, quality, and maintenance teams Ensure safety and quality standards are strictly followed Analyze and resolve production issues or delays Maintain production reports and documentation Optimize use of manpower, machinery, and materials Implement cost-saving and process improvement techniques Supervise shop floor staff and guide operators Conduct regular inspections of machines and processes Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Work Location: On the road
Posted 3 hours ago
0 years
3 - 6 Lacs
India
On-site
A Floor Manager oversees daily operations, staff, and the customer experience in a specific area, such as a retail store, restaurant, or production floor. They ensure smooth workflows, manage staff performance, and maintain a positive environment. Key responsibilities include staff management, customer service, inventory control, and upholding company standards. Key Responsibilities: Staff Management: Hiring, training, scheduling, delegating tasks, monitoring performance, providing feedback, and handling disciplinary issues. Customer Service: Addressing customer inquiries and complaints, ensuring a positive customer experience, and implementing strategies to enhance satisfaction. Operational Oversight: Managing daily operations, ensuring smooth workflow, maintaining cleanliness, and adhering to company policies and procedures. Inventory Management: Monitoring stock levels, coordinating restocking activities, and potentially managing purchase orders and invoice generation. Sales Floor Management (in Retail): Ensuring merchandise is attractively displayed, price labels are accurate, and sales goals are met. Conflict Resolution: Addressing and resolving conflicts among staff or with customers. Safety Compliance: Ensuring a safe working environment and adhering to safety protocols. Reporting and Analysis: May analyze sales figures and other data to identify areas for improvement. In a Studio Production: In television or film, the floor manager acts as a liaison between the director and the crew on the studio floor, coordinating technical aspects and talent for smooth operation. Skills Needed: Leadership and Management: Ability to motivate, guide, and supervise a team. Communication Skills: Excellent verbal and written communication for interacting with staff, customers, and other managers. Problem-Solving: Ability to identify and resolve issues efficiently. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain a well-organized work area. Customer Service Skills: Ability to handle customer inquiries, complaints, and resolve conflicts. Technical Skills: May require specific knowledge related to the industry (e.g., POS systems, studio equipment). Contact - 9310699721 Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person
Posted 3 hours ago
0 years
0 - 1 Lacs
Farīdābād
Remote
Job Description: We are looking for a detail-oriented and reliable Ecommerce Data Reconciliation Executive (Part-Time) to manage and verify our order, return, and payment data across multiple ecommerce platforms including Amazon, Flipkart, and Myntra. Key Responsibilities: Daily reconciliation of orders, returns, and payments on all ecommerce portals Track discrepancies between sales, returns, and settlements Work closely with accounts and operations teams to resolve mismatches Maintain detailed Excel/Google Sheets reports Raise and follow up on disputes with marketplaces where required Ensure timely and accurate reporting Requirements: Basic to intermediate knowledge of Excel/Google Sheets Experience in ecommerce backend portals (Amazon, Flipkart, etc.) preferred Good communication and organizational skills Must be detail-oriented and punctual Minimum education: Graduate or pursuing graduation Benefits: Flexible working hours Work-from-home options available Opportunity to learn ecommerce operations Performance-based incentives Job Types: Full-time, Part-time Pay: ₹8,000.00 - ₹15,000.00 per month Expected hours: 35 per week Schedule: Day shift Work Location: Remote
Posted 3 hours ago
1.0 years
4 - 6 Lacs
Karnāl
Remote
Student Services Advisor (India-based role supporting Canadian education) Location: On-site/Off Site, Karnal, Haryana Type: Full-time Salary: ₹40,000 – ₹50,000/month + performance incentives Start Date: Immediate Timing:- 6:30 pm to 2:30 am IST Website: https://a1globalcollege.ca About A1-Global College A1-Global College of Health, Business & Technology is a Canadian private career college based in Mississauga, Ontario, operating under the Private Career Colleges Act of Ontario, 2005. We offer hands-on, performance-based training designed to prepare students for in-demand careers. Our international team supports learners across the globe — and now, we’re hiring in India to support our growing community. Your Role: Supporting Student Success Across Borders As a Student Services Advisor based in India, you’ll be an integral part of our international operations team, working closely with Canadian colleagues. You’ll guide prospective and current students throughout their academic journey — from first inquiry to graduation — helping them feel supported, understood, and empowered. Key Responsibilities Advise and guide students on academic pathways, program selection, and personal challenges. Communicate college policies, timelines, and support services clearly and proactively. Follow up with new student leads, schedule information sessions, and assist in onboarding. Provide one-on-one academic counselling to encourage student retention and success. Maintain and analyse student data to support academic performance reviews. Coordinate tuition follow-ups and documentation with care and clarity. Collaborate with the Canadian team to resolve student concerns in real-time. Assist with virtual and local events, such as webinars, info sessions, and career prep. Who You Are Education: Bachelor’s degree in any relevant field (Education, Business, Counselling, Psychology, etc.) Experience: 1–3 years in student advising, academic counselling, international education, or similar. Language: Excellent spoken and written English. Skills: Empathetic, solutions-focused, digitally savvy (comfortable with CRM/data tools), and proactive. Bonus: Experience working with Canadian education or international admissions is a plus. Why Join Us? Be part of a mission-driven, cross-cultural team with a global footprint. Work that matters: help students find clarity, confidence, and purpose in their academic journeys. Opportunities to grow in the international education sector. A workplace that values kindness, collaboration, and integrity. How to Apply We'd love to hear from you if you're ready to inspire students and grow with a Canadian institution that believes in your potential. Please send your CV and a short cover letter to info@networthimmigration.com. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Work from home Schedule: US shift Supplemental Pay: Performance bonus Work Location: In person
Posted 3 hours ago
8.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description: Production Line Supervisor (Chimney Line) Location: Bangalore, India Reports To: Plant Manager / Production Head About Beyond Appliances Beyond is reimagining the modern Indian kitchen with thoughtfully designed appliances that make cooking joyful, effortless, and inspiring. We are a fast-growing D2C brand backed by a strong vision and a passionate team. Role Overview As the Production Line Supervisor for the Chimney Line, you will oversee the daily operations of the chimney manufacturing line ( inhouse / CMOs set up) , ensuring that production targets are met with high-quality standards. You will be responsible for managing a team of operators, maintaining production schedules, and ensuring a safe and efficient work environment. Key Responsibilities Production Management · Oversee the chimney production line to ensure smooth operations and adherence to daily production schedules. · Monitor production metrics such as output, efficiency, and downtime, and take corrective actions as necessary. · Ensure timely completion of production orders while maintaining high-quality standards Inventory & Equipment Management · Monitor raw material availability and coordinate with inventory teams to avoid shortages. · Ensure proper functioning and maintenance of production equipment. Report and escalate any breakdowns promptly. Quality Assurance · Conduct quality checks at various stages of the production process. · Collaborate with the Quality Assurance team to identify and resolve defects or non-conformance issues. · Ensure adherence to product specifications and manufacturing standards. Team Supervision · Manage and guide a team of production operators and technicians. · Train new employees on SOPs, safety protocols, and equipment handling. · Foster a positive work environment and address team concerns promptly Process Optimization · Identify opportunities for process improvements to enhance efficiency and reduce waste. · Implement Lean Manufacturing principles and suggest value-engineering improvements. Safety & Compliance · Enforce workplace safety regulations and protocols. · Ensure compliance with all statutory and company-specific health, safety, and environmental guidelines. Requirements · 8-10 years of experience in a production supervisor role, preferably in appliances, electronics, or consumer durables. · Strong knowledge of chimney manufacturing processes and assembly line management. · Familiarity with Lean Manufacturing, 5S, and quality management systems. · Hands-on experience with production planning and execution. · Excellent leadership, communication, and problem-solving skills. · Proficiency in MS Office and production management tools. · Diploma or degree in Mechanical/Production Engineering or a related field What We Offer · A chance to play a pivotal role in delivering high-quality kitchen appliances. · Ownership-driven work environment with opportunities for growth. · Competitive compensation package
Posted 3 hours ago
6.0 years
20 - 35 Lacs
Chennai, Tamil Nadu, India
On-site
Industry: Enterprise SaaS / HR Technology We build configurable cloud platforms that simplify workforce management for Fortune 1000 companies. Our UI layer empowers non-technical users to tailor workflows, branding, and localization without code. Role & Responsibilities Translate UX specs into modular UI configurations using theme builders, style dictionaries, and component libraries. Own page layouts, widgets, and data bindings in the platform’s drag-and-drop and JSON schema editors. Implement responsive behaviour, accessibility attributes, and multilingual support across desktop and mobile breakpoints. Collaborate with product managers to prototype new templates, conduct A/B tests, and iterate on user feedback. Diagnose and resolve UI defects, browser-compatibility issues, and performance bottlenecks. Create admin guides and train client teams on best-practice configuration patterns. Skills & Qualifications Must-Have 6+ years configuring enterprise web UIs or CMS front-ends. Proficiency with HTML5, CSS3, and JavaScript to understand underlying render logic. Hands-on with JSON/YAML schemas, theme variables, and token-based design systems. Experience using low-code/no-code UI builders, headless CMS, or form engines. Working knowledge of browser developer tools and accessibility standards (WCAG). Agile scrum participation and Jira/Confluence tracking. Preferred Exposure to React, Angular, or Vue component overrides. Understanding of REST/GraphQL APIs for data binding. Familiarity with internationalization (i18n) and right-to-left theming. Basic Figma or Adobe XD for design handoff. Benefits & Culture Highlights Innovation-driven culture with dedicated learning budgets. Hybrid flex-hours and generous PTO even for on-site roles. Clear career ladder toward Product or Front-End Engineering tracks. Work Location: On-site — India Skills: browser developer tools,vue,headless cms,accessibility standards (wcag),sql,responsive design,snowflake,graphql apis,html5,javascript,adobe xd,yaml,react,python,angular,internationalization (i18n),json,low-code/no-code ui builders,figma,form engines,accessibility,css3,rest apis
Posted 3 hours ago
0 years
6 - 8 Lacs
Gurgaon
On-site
IMPORTS:- 1.) Manage the end-to-end import process for goods and materials. 2.) Coordinate with suppliers to ensure timely delivery of products. 3.) Ensure compliance with international trade regulations and customs requirements. 4.)Oversee import documentation (such as checklist draft shipping documents of exporter and knowledge of checking checklist) and ensure accuracy and completeness. 5.)Work with customs brokers to facilitate the clearance of goods. 6.)Monitor shipments and track import timelines to prevent delays. 7.)Negotiate terms and pricing with vendors to optimize costs. 8.)Collaborate with logistics teams to coordinate transportation and storage. 9.)Additionally, it’s important to maintain records of import activities and prepare reports for management, utilizing tools like Super works to streamline these processes. 10.)Stay updated on changes in import regulations and tariffs. 11.)Resolve any issues related to shipping or customs promptly. 12.)Provide support in developing import strategies to improve efficiency. Exports 1.)Coordinate and manage all aspects of the export process, including documentation, customs clearance, and shipment scheduling. 2.)Communicate with international clients, freight forwarders, and customs agents to ensure timely delivery of goods. 3.)Prepare and review export documents, such as invoices, packing lists, providing SI and filing shipping bill and preparing E-BRC documents, to comply with regulatory requirements. 4.)Maintain accurate records of shipments, including tracking information and customs documentation. 5.)Monitor and track shipments to ensure they arrive at their destination on time and in good condition. 6.) Resolve any issues or delays that may arise during the export process, such as customs delays or transportation problems. 7.)Stay up-to-date on international trade regulations and compliance requirements to ensure adherence to laws and regulations. 8.)Collaborate with other departments, such as sales, logistics, and finance, to coordinate export activities and meet customer requirements. 9.) Provide support and assistance to other team members as needed. Job Type: Full-time Pay: ₹50,000.00 - ₹70,000.00 per month Schedule: Day shift Monday to Friday Education: Diploma (Preferred) Work Location: In person Expected Start Date: 25/07/2025
Posted 3 hours ago
6.0 years
2 - 9 Lacs
Gurgaon
On-site
Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview Initiative Management team improves performance across the enterprise by driving common solutions and workflow for similar patterns of work. Team is accountable for designing and drive adoption of a configurable workflow platform that enables repeatable solutions to optimize, tech reuse, simplify infrastructure, and drive innovation with a strong focus on long-term strategic goals. Job Description This is an Individual Contributor Business Analyst role. The candidate will be working on different Initiatives driving workflow automation opportunities across Business Streams by creating current state , identify process standardization / re-engineering opportunities , design target state process maps, assessment templates , design configuration templates, to help streamline BAU Ops processes and drive efficiencies in the team. The candidate will be expected to have a good grasp on business needs and domain knowledge in Financial Markets Operations across various products. The candidate should preferably have a prior experience as a solution designer on financial product/platforms. The candidate should be able to think out of the box to help identify best and feasible automation solution for business within the realms of supported product capabilities, strategy, and architecture. Responsibilities*: The Candidate will be working on the workflow automation projects that requires to gain in-depth understanding of the current /target workflow and figure out the best feasible solution that helps transition from Existing to Target state (New) workflow. Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities Articulation of the End to End (E2E) current-state process (business & operations.) Accountable to analyze and provide solutions/workarounds to business for any issues in product during the implementation stages Individual should be self-driven, collaborate independently with various stakeholders to drive a use case through various project lifecycle. Focus is on long-term strategic goals. Ensures full integration of all process and linkage to best practices. Communication skills will be heavily utilized in forming and communicating with various Ops team, LOB Leadership team and gaining stakeholder buy-in Document configuration templates during various phases of the migration/transition of the workflow Managing End to end journey of allocated Use Cases for approval through full project life cycle from Configuration, Deployment and Validation Ability to meet daily deadlines, Flexible and willing to accept a change in priorities, as necessary. Requirements E duca tion*: B. TECH/M.B.A/M. Tech with domain experience across various products in Markets/ Banking/ Payments Certifications if any: CBAP Experience: 6+ years strong proven experience in performing solution designing/business analysis/definition to support large transformation projects/products and business change Foundational skills*: BA/ Solution designer experience of working on a financial product/Platform. Good technical understating in terms of how business processes function. Good analytical skills. Strong attention to details Ability to work independently and multi-task effectively. Flexible in work timings to meet business needs. Excellent Communication skills - written and verbal. Good Working knowledge of Banking Operations/ financial services Team Player & Good business judgement for risk/reward trade offs Desired skills *: Knowledge of workflow processes and tools, UI design. High-level knowledge of Agile methodologies; familiarity with JIRA a plus Comfortable navigating ambiguous situations Proficient in Visio and BPMN methodology. Enthusiastic, energetic, determined, and positive – especially under pressure Work Timings – 12:00 PM till 09:00 PM Work Location : GGN
Posted 3 hours ago
2.0 - 5.0 years
6 - 8 Lacs
India
On-site
Job Title: Order to Cash (O2C) Analyst – Logistics Industry Job Summary: The Order to Cash (O2C) Analyst is responsible for managing and overseeing the end-to-end order to cash process within the logistics industry. This includes order processing, billing, collections, customer account reconciliation, and ensuring timely revenue realization. The role involves coordination with cross-functional teams such as Sales, Operations, and Finance to ensure seamless transaction flow and customer satisfaction. Key Responsibilities: Order Management: Process customer orders and ensure accuracy in system entries (ERP/SAP). Coordinate with operations and customer service teams to ensure timely delivery. Track shipment status and update order records accordingly. Invoicing and Billing: Generate accurate invoices as per service delivery. Ensure billing aligns with contract terms, tariffs, or rate cards. Resolve billing discrepancies with internal stakeholders or customers. Accounts Receivable: Monitor outstanding receivables and follow up on overdue accounts. Work with customers to resolve payment issues and disputes. Perform cash application and reconciliation of customer accounts. Reporting & Analysis: Prepare regular reports on billing, collections, DSO (Days Sales Outstanding), and account aging. Identify and escalate risks in revenue leakage or non-payment. Process Improvement: Assist in improving the O2C cycle through automation or process enhancements. Ensure compliance with internal controls and audit requirements. Requirements: Bachelor's degree in Finance, Accounting, Business Administration, or related field. 2–5 years of experience in Order to Cash or similar functions, preferably in logistics/supply chain industry. Proficiency in ERP systems (e.g., SAP, Oracle). Strong analytical and communication skills. Knowledge of international trade terms and logistics billing standards is a plus. Job Type: Full-time Pay: ₹50,000.00 - ₹70,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Application Question(s): Do you have Experience in order to Cash (O2C) Analyst – Logistics Industry are you comfortable for Gurgaon Location ? What is your Salary, notice period and expected salary ? Work Location: In person
Posted 3 hours ago
0 years
2 - 2 Lacs
Hisār
On-site
Job description We have requirement of qualified engineers for field installation and maintenance for our ongoing Petrol Station Retail Automation Project. We would like to appoint engineers at following location. Hisar, Haryana : 1. Project handling and management. Coordination with contractor and higher management. 2. Installation and Commissioning of Automation System at Petrol Stations. 3. Project maintenance and support. 4. Maintain project timeline, plan and document progress of project. 5. Configuration and integration of forecourt devices with automation system. 6. Provide support to client over phone call, emails. Ability to diagnose and resolve problems. 7. Excellent written and verbal Communication Skills in Hindi and regional language. 8. Good knowledge of electronics and computer network systems. 9. Site visit for installation and problem resolution around 150 km(not limited) of posting location. Key Skills: Good problem-solving skill in electronics. Must know functionality of multi-meter must have good knowledge in computer and networking. 1.Knowledge of Computers operation and office software. 2.Knowledge of Basic Electronics tools and Components. 3.Knowledge of Computer Networking. 4.Basic Electrical Knowledge and diagnosis skills. 5.Ready to travel at various client sites. 6. ITI or Diploma or any Higher education from Electronic, Electrical or Instrumentation. Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Posted 3 hours ago
1.0 years
2 - 2 Lacs
India
On-site
Location: Gurgaon | Work from Office Job Type: Full-time | Permanent Salary Range: ₹18,000 – ₹21,000 per month (Based on experience) Job Overview: We are hiring skilled Customer Support Executives for our Chat and Email Support team. This role requires handling customer queries through written communication with a focus on professionalism, accuracy, and timely resolution. Eligibility: Education: Undergraduate or Graduate in any discipline Experience: Minimum 1 year of experience in chat and email-based customer support Skills: Excellent written communication Strong typing speed and computer literacy Ability to multitask and handle customer expectations Key Responsibilities: Respond to customer queries via chat and email in a professional tone Troubleshoot and resolve issues efficiently Maintain detailed records using CRM tools Meet individual performance and quality benchmarks Additional Information: Work Mode: In-office (Work from Office) Shift Timing: Rotational shifts Working Days: 6 days per week | 1 weekly off Training: Will be provided Application Process: Apply directly through Indeed with your updated resume. Shortlisted candidates will be contacted for the next steps. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹21,000.00 per month Schedule: Rotational shift Supplemental Pay: Performance bonus Experience: Live chat: 1 year (Required) Work Location: In person
Posted 3 hours ago
2.0 years
3 - 6 Lacs
India
On-site
Female candidates preferred. Role : Customer Success Associate Mode : Full-time, 5 days, Work from Office Location : Gurgaon, Sector-18 Note : Voice/Call process experience in your current or last role is mandatory . Preference for candidates based in Gurgaon . Preferred Skills : IT/Tech/Cybersecurity industry exposure (not mandatory) Proficiency in Advanced Excel and creating impactful presentations Strong analytical background with relevant educational qualifications Key Responsibilities : Manage client portfolios & improve onboarding Analyze customer data to enhance experience Conduct product demos Resolve customer issues & minimize churn Job Type: Full-time Pay: ₹30,000.00 - ₹55,000.00 per month Benefits: Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Quarterly bonus Application Question(s): Where are you currently residing? What's your current monthly salary?(Don't include any variable) What's your notice period in-days? Experience: Customer service: 2 years (Required) Location: Sikanderpur, Gurugram, Haryana (Required) Work Location: In person Application Deadline: 22/06/2025 Expected Start Date: 07/07/2025
Posted 3 hours ago
0 years
2 - 2 Lacs
Gurgaon
On-site
Profile Summary The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of the existing clients and to get more business from them. Key Roles and Responsibilities ● Client Communication: Effectively manage communication with clients to understand their editorial requirements, address inquiries, and ensure client satisfaction. ● Relationship Maintenance: Cultivate and maintain positive relationships with clients to foster long-term partnerships and enhance the overall client experience. ● Database Management: Regularly update and maintain the client database, ensuring accurate and current information to facilitate seamless communication and efficient workflow. ● Timely Follow-ups: Implement a systematic follow-up process to ensure timely responses to client queries, submissions, and feedback, demonstrating a proactive approach to client needs. ● Negotiating with clients to secure the most attractive prices Knowledge Skills ● Education: Master’s OR Any Related Feild. ● Experience: Fresher or Experience ● Knowledge of research publication industry. ● Excellent communication (written & verbal) ● Interpersonal and problem-solving skills ● Adaptive to challenging environment Job Types: Full-time, Permanent Pay: ₹21,000.00 - ₹23,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Schedule: Morning shift Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Work Location: In person
Posted 3 hours ago
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