Order to Cash Analyst

Job Title: Order to Cash (O2C) Analyst – Logistics Industry

Job Summary:

The Order to Cash (O2C) Analyst is responsible for managing and overseeing the end-to-end order to cash process within the logistics industry. This includes order processing, billing, collections, customer account reconciliation, and ensuring timely revenue realization. The role involves coordination with cross-functional teams such as Sales, Operations, and Finance to ensure seamless transaction flow and customer satisfaction.

Key Responsibilities:

• Order Management:
• Process customer orders and ensure accuracy in system entries (ERP/SAP).
• Coordinate with operations and customer service teams to ensure timely delivery.
• Track shipment status and update order records accordingly.
• Invoicing and Billing:
• Generate accurate invoices as per service delivery.
• Ensure billing aligns with contract terms, tariffs, or rate cards.
• Resolve billing discrepancies with internal stakeholders or customers.
• Accounts Receivable:
• Monitor outstanding receivables and follow up on overdue accounts.
• Work with customers to resolve payment issues and disputes.
• Perform cash application and reconciliation of customer accounts.
• Reporting & Analysis:
• Prepare regular reports on billing, collections, DSO (Days Sales Outstanding), and account aging.
• Identify and escalate risks in revenue leakage or non-payment.
• Process Improvement:
• Assist in improving the O2C cycle through automation or process enhancements.
• Ensure compliance with internal controls and audit requirements.

Requirements:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• 2–5 years of experience in Order to Cash or similar functions, preferably in logistics/supply chain industry.
• Proficiency in ERP systems (e.g., SAP, Oracle).
• Strong analytical and communication skills.
• Knowledge of international trade terms and logistics billing standards is a plus.

Job Type: Full-time

Pay: ₹50,000.00 - ₹70,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Application Question(s):

• Do you have Experience in order to Cash (O2C) Analyst – Logistics Industry
• are you comfortable for Gurgaon Location ?
• What is your Salary, notice period and expected salary ?

Work Location: In person