402 Renewals Jobs

Position: Manager- Insurance Location: Mumbai Reporting to: VP-Insurance & Strategic Procurement What are we looking for We are seeking focused and goal-oriented professional with 8-9 years of work experience in Insurance service environment, Policy servicing, Claim processing and customer handling. Excellence with strong experience in Insurance field and auto sector. Key Requirements: Experience: 8-9 years of experience in Insurance sector Education: Graduate in any discipline Skills: Strong communication & presentation skills, Entrepreneurial mindset, Relationship Management, Tech Savy, Learning Agility & Adaptability Roles & Responsibility: o Overseeing the development, implementation and administration of the Insurance Policies o Identifying and accessing the risk and developing strategies to mitigate them. o Provide support and guidance to policy holder, insurance companies. o Ensure compliance with IRDA regulatory requirement within a set time frame, industry standards and company policies. o Manage insurance related finances, including budgeting, forecasting and reporting. o Managing policy issuance, renewals, and changes by collaborating and coordinating with service provider/Insurance companies o Administering the payout received process and ensuring timely receipt of payout and coordinate with the Insurance companies. o Define and implement business and revenue performance dashboard and MIS for Insurance for Management

Company: Leading Health Insurance Company Designation: Assistant Manager Role: Renewals & Retention. Location: Jogeshwari. Work Days: 5. Role & Responsibilities: 1. Renewals && Retention Strategy Own the end-to-end renewal lifecycle of health insurance policies sourced via aggregator platforms. Design and implement proactive retention strategies to maximize policy renewals. Coordinate with internal teams not limited to (Digital IT, Core IT, underwriting && operations) for timely policy issuance and renewal communications. 2. Aggregator Management Serve as the single point of contact for aggregator partners (e.g., Policybazaar, Coverfox, etc.) for renewal and retention matters. Track aggregator performance KPIs renewal conversion rates (FR, SR and PR) for NOP and Premium along with partner integrations and data management. Collaborate with aggregators to optimize the customer journey, improve NPS, and co-create retention campaigns. 3. Sales Enablement && Process Management Train and support aggregator telecallers/agents on product updates, renewal processes, and pitch strategies. Streamline backend processes to reduce turnaround times for renewals. Develop SOPs and workflows for renewal follow-ups, policy lapses, and reactivation. 4. Customer Engagement && Communication Design personalized communication strategies (email, SMS, WhatsApp && call scripts) for lapsed and renewal-due customers. Monitor customer feedback and grievances to reduce churn and improve retention. 5. Data Analysis && Reporting Track and analyze renewal metrics, cohort behaviour, and lapse reasons to identify improvement areas. Share periodic performance reports with leadership and aggregator partners Please note:The above-mentioned description is just a gist of the profile. Detailed discussion will happen at the time of a Personal round of discussion.Needless to state that the complete interaction will be held in the utmost confidence. For any further queries, write us at trupti.t@rightmatch.co.in Await your reply on the mail. Regards, Trupti Toraskar www.linkedin.com/in/bushraakhan Consultant +919920300415 | trupti.t@rightmatch.co.in RightMatch HR Services Pvt. Ltd

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints

We are Hiring | Tele Sales Location: Gurgaon Head Office Are you a confident communicator with a flair for customer interaction? RenewBuy.com is looking for energetic professionals for the role of Tele Sales - Life Insurance at our Gurgaon Head Office. Role Responsibilities: Call potential customers and explain life insurance offerings Generate customer appointments for our on-ground sales team Maintain accurate records of customer interactions Ensure high-quality customer engagement and follow-ups If you're passionate about sales, customer interaction, and looking for a dynamic career in insurance, don't miss this opportunity.

SUMMARY This is a remote position. Hiring for Tamil/Kannada speakers for Customer Support- Work from home Location: Pan India Permanent Remote Salary: 14,000 16,000 in-hand + Avg 6,000 Incentives Experience: Freshers & Experienced welcome Industry: Real Estate / Prop Tech Key Responsibilities: Handle inbound & outbound calls with paid customers Understand requirements & assist with real estate services Coordinate internally to ensure timely service Address escalations and drive customer satisfaction & renewals Maintain call records via CRM tools Requirements 10th/12th/grad/master can apply Fluent in English + Tamil / Kannada Excellent communication & interpersonal skills Basic computer skills & familiarity with CRM Comfortable with weekend shifts (Week off between Mon Thu) Must have laptop + stable Wi-Fi connection Benefits Permanent work from home Incentive as per performance

You will be responsible for identifying and generating leads for our ERP & point of sale platforms targeting manufacturing and retail industries. This includes conducting cold calls, leveraging referrals, and working with channel partners to build a strong pipeline. Your role will involve scheduling and planning meetings with potential clients through phone and email communication. You will also conduct on-site client visits to provide product demonstrations and understand their specific requirements. As a key member of the team, you will need to propose tailored solutions based on client needs and budgets. This will require you to pitch commercials, share quotations, follow up on proposals, and address any client concerns promptly. Once an order is confirmed, you will be tasked with ensuring a smooth transition to the onboarding team for implementation. Building and maintaining strong relationships with clients is essential to drive renewals and upsell opportunities. Acting as a trusted advisor, you will provide insights and solutions to clients to maximize the value they receive from our platforms. Collaboration with internal teams such as implementation, customer success, and support will be crucial to ensure seamless onboarding and successful go-live for clients. Your success in this role will be measured by your ability to generate leads, secure orders, and maintain high levels of client satisfaction through proactive communication and support.,

As a part of our team, you will be responsible for recruiting high-quality prospective insurance advisors and guiding them through the licensing process to meet the sales targets established by the company. Your role will involve ensuring that advisors reach their business objectives, offering on-the-job training, and overseeing their performance to support them in achieving success. Building strong relationships with advisors and managing policy renewals are key aspects of this position, contributing to the overall profitability of the team. Join us in this dynamic environment where your contributions will make a significant impact on our collective goals.,

Join our dynamic International Business team across Bangalore, Hyderabad & Chennai. Job Description Multinational Client Servicing (MCS) – AM/Manager/Sr. Manager Summary: We at @Prudent Insurance Brokers, are seeking an experienced Employee Benefit-Multinational Client Servicing professional for our International Business (IB) vertical. Employee Benefits Practice at Prudent is a strategic business unit dedicated to strengthening Prudent’s global brand in the international market. The individual will be responsible for relationship management and engagement for MNC relationships, account management etc. We are committed to delivering bespoke Benefit & Total Reward Solutions with high standards of service excellence, world-class advisory and consultancy support for MNC clients who have their operations in India. Our team forms a bridge of trust between the expectations of senior stakeholders globally and the seamless delivery of these best practices in India. Roles & Responsibilities: 1) Effective relationship management & engagement for MNC relationships Responsible for strengthening client relationships & effective year-round engagement Work very closely with GPG in consistently building quality, review & feedback Responsible for all client & employee level engagement activities & strategies - Monthly/quarterly connects, presenting portfolio analysis/benchmarking reports, orientations etc. 2) Central Focal Point for Account Management: Serve as a key bridge between global & local stakeholders Co-ordinating with all the internal teams – CPU, Claims, Analytics and Tech for employee and HR related concerns and conducting periodic review. 3) Managing client grievances Point of escalation for any client challenges & dissatisfaction Bridge between internal coordination & external communications for cases of client grievances & resolutions 4) Renewal Management: Managing client renewals in line with IB protocols 5) Up-sell/Cross-sell: Generating revenue based on cross-sell and up-sell opportunities for the existing business portfolios Desired profile/who should join: Excellent communication skills Good listening skills and ability to determine clients' needs efficiently Proficient in using Excel, Word & PowerPoint Should have good technical knowledge about Employee health Insurance/ General Insurance products. Experience in General Insurance/ Insurance Brokers Years of experience: 3 to 8 years Education qualification: Bachelor's Degree, Master’s Degree If the opportunity interests you, kindly share your updated CV with Tanay Srivastava (tanay.srivastava@prudentbrokers.com) or Yogesh Nagar (Yogesh.nagar@prudentbrokers.com) with the subject ‘’MCS role_*Location*’’

As an Account Manager at Even, your primary responsibility will be to manage end-to-end relationships with corporate clients, ensuring their satisfaction, engagement, and long-term retention. You will play a crucial role in building strong, lasting partnerships, contributing to revenue growth through retention and upselling, and maintaining high client satisfaction levels. Your key responsibilities will include acting as the main point of contact for all assigned accounts, collaborating with the sales team during pre-sales and onboarding processes, fostering relationships with key stakeholders, developing and executing engagement strategies, and working closely with internal teams to deliver a consistent client experience. Additionally, you will be required to conduct regular monthly and quarterly business reviews to assess performance, identify areas for improvement, and own the entire renewal process from RFQ to benefit design and final presentation. To excel in this role, you should have at least 2-3 years of experience in Sales, Account Management, Customer Success, or Business Development. Strong communication skills in English are essential, and fluency in Kannada and/or Hindi would be advantageous. A proven track record of managing client relationships, delivering on retention goals, and handling complex client requirements is also required. You should possess a proactive, client-first mindset with a passion for improving customer experience. Skills in engagement strategy, building strong relationships, cross-functional collaboration, customer experience, stakeholder management, and client relationship management will be crucial for success in this role.,

At Clara Edtech, we value our employees as our greatest assets and strive to keep them engaged and motivated. We have fostered a supportive environment where each team member can perform at their best. Our team comprises experienced, qualified, dedicated, results-oriented, innovative, and open-minded professionals who are deeply passionate about their work and committed to the organization's vision. If you believe you possess these qualities and are seeking a fulfilling career opportunity, we welcome you to get in touch with us. Interested individuals with relevant qualifications can submit their resumes to hr@claraedtech.com. As a Client Success Manager (CSM) at Clara Edtech, your primary responsibilities will include maintaining strong customer relationships, networking, onboarding and training new clients, following up on renewals, fostering relationships between customers and the support team, and serving as the customer's advocate. The key performance indicator (KPI) for this role is the successful transition of customers from the sales pipeline (prospects) to the support pipeline (active users).,

Hi Everyone, We are excited to announce a job opportunity at IRIS KPO Resourcing India Pvt Ltd for the position of Revenue Operations Associate. Candidate must have salesforce working knowledge. Location: Nungambakkam, Chennai Shift: UK Shift (2 PM 11 PM) Work Days: Monday to Friday We are seeking skilled and detail-oriented professionals with 2-5 years of experience Renewals Invoice processing in Salesforce. Salary: 4 - 5 LPA Web Link : https://www.iris.co.uk/ LinkedIN : https://www.linkedin.com/company/iris-outsourcing-and-global-product-development-centre/posts/?feedView=all Key Responsibilities: Managing the renewal process by proactively engaging with customers and ensuring seamless contract extensions. Processing orders by updating inventory levels and pricing to ensure that they are accurate with sales and account managers Monitoring order status to ensure that it is progressing as expected in the salesforce Addressing customer concerns and fixing product mismatch, upgrade or downgrade service. Managing Invoice requests and entering invoices into the systems then producing the invoice document to be sent to the customer Taking orders which are processed within the CRMs and converting them into Invoice transactions in our billing systems, making sure invoices are sent out in time Generating licence keys for customers as appropriate within our CRM systems and ensuring they are sent in a timely manner Picking up requests from both internal stakeholders and customers from within our ticketing system and ensuring these are responded to promptly and the relevant asks are actioned within an SLA Work closely with UK stakeholders and Colleagues in India to execute on a single straight through process from order to invoice. Communicating with customers regarding order status updates using email, phone, or teams message Requirements: Experience: 2 - 5 years in Invoice processing Education: Any Degree Skills: Strong verbal and written communication skills Software Expertise : Salesforce (Renewals Invoice Processing) Willingness to work from the Chennai office (Nungambakkam) - Hybrid 2 Days a week working from office. Comfortable with UK Shift timing (2 PM 11 PM) Female candidates provided with one-way (drop) cab facility If you're passionate about payroll excellence and looking to grow in a dynamic international environment, Share your resumes to sivaarun.m@iriskpo.in

You will be joining Postman, the world's leading API platform that is utilized by over 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman's mission is to simplify the API lifecycle and enhance collaboration, enabling users to create superior APIs efficiently. The company is headquartered in San Francisco with a founding office in Bangalore. Postman is privately held and has received funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. As a Renewal Representative at Postman, you will play a crucial role in delivering value to customers daily and ensuring a seamless renewal experience. Your responsibilities will include managing the full renewal cycle for a portfolio of customers, identifying expansion opportunities, and reducing churn. You will collaborate closely with Customer Success, Sales, and Product teams to align renewal processes with product usage and customer objectives. Your duties will involve managing a high volume of renewal opportunities across various customer segments, engaging proactively with customers, collaborating with Customer Success Managers on strategic renewals, identifying upsell opportunities, utilizing product usage data to prioritize outreach, preparing quotes, managing billing logistics, and contributing to process improvements. To excel in this role, you should have at least 2 years of experience in renewals, customer success, sales support, or operations, preferably in a SaaS or PLG company. Strong communication, negotiation, organizational skills, and attention to detail are essential. Familiarity with tools like Salesforce, Gainsight, and billing platforms is beneficial. Experience in a PLG model and basic understanding of SaaS contracts and billing structures are advantageous. Key performance metrics you will be measured on include Renewal Rate (Gross & Net), Churn Rate, On-Time Renewal %, and Renewal Pipeline Coverage & Forecast Accuracy. Postman follows a hybrid work model, requiring employees in specific locations to be in the office three days a week. This model aims to balance flexibility and collaboration, emphasizing the benefits of in-person interactions for knowledge sharing, communication, and building trust. Postman values transparency, honest communication, goal-oriented work, and an inclusive culture where every individual is regarded as a vital part of the team. The company is committed to delivering high-quality products and providing equal opportunities for all.,

As an enthusiastic and results-driven AMC Sales and Service Executive at Trivandrum, you will play a crucial role in promoting and selling Annual Maintenance Contracts (AMCs), managing client relationships, and ensuring timely servicing and renewals. Your responsibilities will encompass a blend of sales, customer service, and basic technical support to enhance customer satisfaction and drive business growth. Your duties will include promoting and selling AMCs, generating new leads, preparing proposals, negotiating terms, and closing deals. You will also be expected to maintain strong relationships with existing clients for renewals and upselling, coordinate service visits with the technical team, provide after-sales support, and maintain accurate records of sales and customer feedback. Meeting or exceeding monthly and quarterly sales targets will be a key performance indicator. To excel in this role, you should possess a Bachelor's degree in Business, Marketing, or a related field, along with 1-3 years of sales experience, preferably in technical or service-based industries. Maintaining good rapport and relations with customers, as well as cross-selling and upselling AMCs, will be essential. Prior experience in AMC sales or service coordination is advantageous. Strong communication and interpersonal skills, along with the ability to handle client interactions independently and professionally, are crucial. A customer-centric attitude, basic technical understanding, familiarity with CRM software and MS Office tools, and a willingness to travel for client visits and service coordination are also required. In return, you can expect a competitive salary based on experience, incentive-based earnings for AMC sales and renewals, career development opportunities within the organization, a supportive and dynamic work environment, ongoing training, and skill development. This is a full-time, permanent position with day shift timings (9.30am-5.30pm) located in Trivandrum. Candidates from in and around Trivandrum city are preferred. If you are ready to take on this exciting opportunity, please speak with the employer at +91 9633665533 to learn more about how you can contribute to the success of our team.,

You will be responsible for executing agreements with Manpower, service & AMC vendors and ensuring timely renewal. This includes issuing Letter of Intent, new agreements, renewals, and amendments. You will need to update addendums to the manpower service agreements in accordance with revised minimum wages or as required. Supervision of PR, PO against the agreements will be crucial for timely execution. Generating MIS reports and providing management with updates on agreement status and figures will also be part of your role. Your duties will involve coordinating between vendors, compliance, and operations teams to ensure smooth site operations and prompt problem resolution. You will be tasked with sourcing and negotiating with new vendors and contractors for material supply and services across all locations. Following up with vendors to ensure timely supply of material and services will be essential. Additionally, you will support the team in executing annual rate contracts with vendors for material supply at the sites. You will need to liaise with the DLF team on various issues and provide support whenever required. Ensuring compliance with relevant legal and regulatory frameworks, corporate governance guidelines, and ethical standards in all procurement activities is a key aspect of the role. Your responsibilities will also include identifying, evaluating, and onboarding suppliers/vendors, negotiating contracts, and establishing strong partnerships to secure favorable terms and conditions. Collaboration with the legal team and vendors for vetting and executing agreements/AMC drafts will be part of your job scope. Your role will be instrumental in maintaining effective vendor relationships, driving efficient procurement processes, and upholding legal and ethical standards in all activities related to vendor management and agreements.,

SUMMARY This is a remote position. Hiring for Tamil/Kannada speakers for Customer Support- Work from home Location: Pan India Permanent Remote Salary: 14,000 16,000 in-hand + Avg 6,000 Incentives Experience: Freshers & Experienced welcome Industry: Real Estate / Prop Tech Key Responsibilities: Handle inbound & outbound calls with paid customers Understand requirements & assist with real estate services Coordinate internally to ensure timely service Address escalations and drive customer satisfaction & renewals Maintain call records via CRM tools Requirements 10th/12th/grad/master can apply Fluent in English + Tamil / Kannada Excellent communication & interpersonal skills Basic computer skills & familiarity with CRM Comfortable with weekend shifts (Week off between Mon Thu) Must have laptop + stable Wi-Fi connection Benefits Permanent work from home Incentive as per performance

We are Hiring | Tele Sales - Direct Channel Location: Gurgaon Head Office Are you a confident communicator with a flair for customer interaction RenewBuy.com is looking for energetic professionals for the role of Tele Sales - Life Insurance (Direct Channel) at our Gurgaon Head Office. Role Responsibilities: Call potential customers and explain life insurance offerings Generate customer appointments for our on-ground sales team Maintain accurate records of customer interactions Ensure high-quality customer engagement and follow-ups If you're passionate about sales, customer interaction, and looking for a dynamic career in insurance, dont miss this opportunity. Just walk in with your updated resume. No prior appointment required!

You will be responsible for the CMC review of technical documentation for regulatory filings across various markets including the US. This will involve conducting Gap Analysis and Remediation for Module 3 - CMC. Additionally, you will play a key role in the development and implementation of regulatory strategies, processes, and timelines for the grant of Marketing Authorization in regions such as Africa, GCC, LATAM, and ASEAN. Your tasks will include reviewing CTD dossiers, variations, change controls, renewals, and ensuring their alignment with applicable regulatory guidelines while maintaining the highest quality standards. It is essential to critically review documentation intended for submission to regulatory agencies to ensure internal consistency and adherence to relevant guidelines, thereby promoting regulatory excellence. You will be expected to demonstrate expertise in the subject matter and relevant areas, collaborate effectively with internal and external clients, and facilitate clear and efficient communication for operational excellence. A high level of knowledge regarding country regulations and regulatory guidelines, as updated from time to time on various agencies" websites, is also required. To qualify for this position, you must hold a Master's degree in Pharma and possess relevant experience equivalent to 7 to 10 years. Strong technical data interpretation skills, interpersonal skills, oral and written communication skills, and knowledge of US Regulations are essential requirements. Proficiency in using computer applications such as Excel, Outlook, and document management systems is necessary. Additionally, the ability to work effectively in a team-oriented environment, under pressure, and within tight timelines is crucial for this role. As part of the role, you may be required to work in slots catering to different time zones as needed. The position is based in Gurgaon, Haryana, India. Join us and contribute to our global regulatory team as an Assistant Manager in Regulatory Affairs, focusing on the US market and beyond.,

Urgent Hiring - Telecaller/Telesales Executive Vashi & Malad, Mumbai Any Graduate Fresher to 2+Y Skills: Good Communication skill, Sales, Convincing skills, Call handling and Problem solving skills Required Candidate profile Experience: Fresher to 2+Y Shift: Day Shift (9:30 AM – 7:00 PM) Working Days: 5 Days (Rotational Offs) Salary: Fresher: 12,500 In-Hand + Incentives Experienced: 18,500 In-Hand + Incentives

Role & responsibilities Customer Service The conscious voice of the customer within the organisation, acting as the customer representative on all related activities. Accessing Customer B2B Portals on a regular (minimum weekly) basis in order to obtain performance metrics and update / maintain customer specific requirements. Resolving Customer Issues Ensure customer specific systems (APQP, change management, zero mileage, warranty service, etc) and performance requirements are understood and communicated within the organisation. Customer Relationship Development / Prospecting Assure customer satisfaction by Monitoring and communicating current customer performance data, and ensure alignment with internal GKN Driveline reporting. Customer Relationship Management (CRM) Data Hold regular meetings with the customer to develop working relationships, review current performance, and discuss future changes to requirements. Customer Needs Clarification Clarify the customer's requirements. Or assist in conducting interviews with potential customers to collect client requirements making detailed notes. Renewals Provide exceptional service to customers to encourage continued use of the organization's products/services. Compliance Develop and execute a customer quality improvement plan (Road Map) aligned with agreed objectives and end targets (KPIs). Personal Capability Building Undertake training when identified to improve business capability and allow for changes in technology and quality requirements. Continuously improve Customer Quality sub function. Quality Management System Monitors customer B2B portal data and highlights potential issues to Plant Management, Business Unit or Regional Quality Management and relevant Customer Quality Director. Operational Compliance Develop and execute a customer quality improvement plan (Road Map) aligned with agreed objectives and end targets (KPIs). Takes Local Plant Lead on escalated problem-solving using CSR (6 sigma, Shainin Red X, KT , etc) under the lead of Customer Quality Director leads the information flow between Plant & Customer Quality Director. Quality Concern Management Uses structured problem solving approach and engages cross-functional team to analyze problems in a timely manner, supported by robust data and sound logic. Quality Reporting Consolidates customer B2B portal data and summarize main issues/actions as part of plant Quality Reporting, Uses Monthly Voice of Customer Reports to drive improvements within plants scope. Skills Leverages Digital Communications with Customers Works with full competence to leverage digital communication (email, text, chat, social media) to create positive, defining moments for customers. Typically works without supervision and may provide technical guidance. Masters Service Conversations Works with full competence to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close. Typically works without supervision and may provide technical guidance. Navigates Customer Challenges Works with full competence to navigate conversations in which the customer is frustrated or unhappy with the organization. Typically works without supervision and may provide technical guidance. Strengthens Customer Connections Works with full competence to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. Typically works without supervision and may provide technical guidance. Customer-Focused Approach Works with guidance (but not constant supervision) to orient the seller's organization around delivering to the key needs of their customers. Builds Customer Loyalty Works with full competence to make every customer interaction positive by leaving the customer feeling understood, appreciated, and confident in the organization's ability. Typically works without supervision and may provide technical guidance. Service Into Sales Works with full competence to recognize sales opportunities during service interactions to enhance overall customer service. Typically works without supervision and may provide technical guidance. In-Depth Questioning Works with guidance (but not constant supervision) to explore the depth and breadth of a problem, draw out the implications of not changing, and help clients self-discover and articulate the value of a solution. Education BE or Diploma -Mech with experience in QA Experience Minimum 4 years of experience

Responsibilities: 1. Manage client relationships for long-term success 2. Meet revenue targets through retention & renewals 3. Generate leads through cold calling & inside sales 4. Convert Inbound leads and queries Health insurance

Role & responsibilities Health Renewals What is the purpose of the role - Proactively reach out to existing Health insurance customers nearing policy expiry Educate customers on policy features, renewal benefits, and premium payment options Address customer queries and resolve issues to ensure timely renewals Coordinate with internal teams to manage documentation, payments, and system updates Maintain accurate records of interactions, follow-ups, and outcomes in CRM Apply if you have Customer-centric approach with problem-solving attitude Strong communication and persuasion skills Prior experience in insurance, renewals, or tele-sales is a plus Looking for fast growth in a challenging environment and willing to work hard. Proficiency and fluency in English, Hindi and any other local language preferable. Achieve monthly renewal targets and contribute to overall business goals

Were looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes. Key Skills: Proficient in applying effective sales techniques to drive conversions and business growth. Strong problem-solving and quick decision-making abilities in dynamic situations. Excellent verbal communication paired with active listening for impactful client interactions. Strategic vision and foresight to identify and create new customer opportunities. Skilled in team management with strong interpersonal and leadership capabilities. Solid understanding of client segmentation, data analysis, and report management for informed decision-making.

We're looking for a dynamic Regional Manager to lead and scale our sales operations across the assigned region. The role involves driving revenue growth, expanding market presence, and executing strategic plans to achieve business targets. The ideal candidate will bring strong leadership, a data-driven approach, and a proven history of high-impact sales management. Drive business growth for both topline and bottom-line in the Zone. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hire, train, and retain team members with tailored development plans and ongoing skill enhancement. Provide consultative support to clients, offering tailored digital marketing solutions. Conduct 23 face-to-face client meetings daily to drive engagement and retention. Key Skills: Expertise in client engagement and application of effective field sales strategies Strong problem-solving ability with quick decision-making under pressure Excellent verbal communication and active listening skills Strategic mindset with the ability to identify and create new business opportunities Proven team management and interpersonal capabilities Skilled in data analysis, reporting, and performance tracking Target-driven with a strong focus on achieving and exceeding goals Demonstrated leadership with the ability to inspire and guide large teams

Were looking for a Cluster Servicing Manager, you will be responsible for overseeing and nurturing a team of 50-60 direct and indirect members, while also taking ownership of revenue generation from a substantial customer base. Your primary focus will be on fostering a best-in-class client servicing environment, driving revenue growth, and ensuring the team operates at optimal efficiency. Client Experience: Lead the servicing cluster to deliver outstanding client experiences, ensuring every touchpoint reinforces trust and satisfaction. Revenue Ownership: Own the cluster's P&L by identifying revenue growth opportunities and driving strategic upselling initiatives. Team Development: Build, mentor, and empower high-performing teams in a culture of continuous growth, collaboration, and excellence. Client Insight & Feedback: Conduct meaningful client interactions to extract actionable insights on services and products, and channel this feedback to internal teams for improvement. Innovative Solutions: Leverage data-driven insights to design and implement innovative, scalable servicing models that boost operational efficiency and elevate customer satisfaction. Key Skills: Client Engagement & Tele-Sales Expertise: Skilled in handling clients with a consultative approach and applying effective tele sales techniques to drive business outcomes. Analytical Thinking & Problem Solving: Quick thinker with strong problem-solving abilities to address challenges efficiently. Effective Communication: Excellent verbal communication paired with active listening to ensure clear understanding and impactful interactions. Strategic Vision: Forward-thinking with the ability to anticipate customer needs and identify new business opportunities. Team Leadership & Interpersonal Skills: Proven ability to lead, motivate, and collaborate with teams while fostering a positive and productive work environment. Data Analysis & Reporting: Competent in interpreting data and managing reports to support strategic decisions and performance tracking.

We are seeking a highly skilled and motivated Business Manager to join our dynamic tele sales team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in Tele Business Management. Job Responsibilities: The position holder will be managing a team of 20-30 individuals. Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. Ensure prompt resolution of client complaints. Assist the field sales team in achieving revenue and client retention targets by systematic follow-up & time bound closures. Daily 08-10 meaningful telephone/video calls with client. Key Skills: Client handling and application of Tele-sales techniques Quick thinking and problem-solving Verbal communication with active listening Vision and foresight to create new opportunities for customers. Team Management & Interpersonal skills Data Interpretation & Reports Management