Walk In For revenue operations associate - Salesforce / Renewals

Hi Everyone,

IRIS KPO Resourcing India Pvt

Candidate must have salesforce working knowledge.

Location:

Shift:

Work Days:

We are seeking skilled and detail-oriented professionals with 2-5 years of experience Renewals Invoice processing in Salesforce.

Salary:

Web Link :

LinkedIN :

Key Responsibilities:

• Managing the renewal process by proactively engaging with customers and ensuring seamless contract extensions.
• Processing orders by updating inventory levels and pricing to ensure that they are accurate with sales and account managers
• Monitoring order status to ensure that it is progressing as expected in the salesforce
• Addressing customer concerns and fixing product mismatch, upgrade or downgrade service.
• Managing Invoice requests and entering invoices into the systems then producing the invoice document to be sent to the customer
• Taking orders which are processed within the CRMs and converting them into Invoice transactions in our billing systems, making sure invoices are sent out in time
• Generating licence keys for customers as appropriate within our CRM systems and ensuring they are sent in a timely manner
• Picking up requests from both internal stakeholders and customers from within our ticketing system and ensuring these are responded to promptly and the relevant asks are actioned within an SLA
• Work closely with UK stakeholders and Colleagues in India to execute on a single straight through process from order to invoice.
• Communicating with customers regarding order status updates using email, phone, or teams message

Requirements:

• Experience:

  2 - 5 years in Invoice processing

• Education:

  Any Degree

• Skills:

  Strong verbal and written communication skills

• Software Expertise :

  Salesforce (Renewals Invoice Processing)
• Willingness to work from the

  Chennai office (Nungambakkam) - Hybrid 2 Days a week working from office.

• Comfortable with

  UK Shift timing (2 PM 11 PM)

• Female candidates

  provided with one-way (drop) cab facility

If you're passionate about payroll excellence and looking to grow in a dynamic international environment, Share your resumes to sivaarun.m@iriskpo.in