449 Renewals Jobs - Page 2

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Weekly Conveyance Payout : Weekly conveyance payout based on face to face meetings with the clients. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost Any graduate with 9 months of relevant experience in sales can apply

Role & responsibilities - Having Good Knowledge of Excel - Cross selling, Renewal Retention. - Language to be Known - Gujarati, English, Hindi Interested Candidate Please share your Resume On Email - anagha.gavhane@ext.icicilombard.com, Or Whatsapp - 8928439674.

Greetings From Scorelabs! Oversee renewal processes and ensure customer satisfaction. Develop and execute effective renewal strategies. Negotiate contracts and explore upsell opportunities Collaborate with sales, customer service, and support teams. Required Candidate profile Edu: Any Graduate Person Should have 2 Y Exp as TL Collections Skills: Strong communication (English & 2 Regional), negotiation, computer literacy, and organizational skills Hr Suvarna - 9502739374

Hiring Customer Retention Officer for Mumbai, Jaipur, Nashik, Mumbai (Andheri East), Allahabad, Indore!!! Job Responsibilities: Collection Sole responsibility of targets basis allocated base on: I. Renewal collection and persistency targets through customer calling or physical visits to customer residences with prior appointment II. Ensure maintenance and sharing of daily customers trackers and conversion thereof, including review with Manager-Collections III. Convince customers and get renewal premium and policy continuation to continue insurance and giving retention tools like mode change/Partial withdrawal/PUA surrender/Loan etc. IV. Timely depositing the cheque at the nearest MLI branch/ bank branch within 24 hours of the cheque collection V. Effectively handling customer escalations, 100% resolution of customer queries & concerns including tracking of service requests raised, providing clarity to required customers on special revival scheme, change in term, short premium bucket to resolve financial constraint and retain customers VI. Ensuring follow up on critical document like Health Declaration Form / tele underwriting/home visits medical/ ECS Mandate/ complaint letters on silent grief and obtaining new contact details getting update through branch operations Preferred candidate profile Graduation in any stream with prior experience in insurance, customer services profile. Prior experience in renewal retention team is an added advantage Knowledge and skills required Ability to handle pressure and work in a competitive environment. Open to learning, Very High Process orientation , Effective communication skills. Should have a personal vehicle and smart phone

Role & Responsibilities : 1. Achieving target of ROCs and regularize for future payments 2. Collecting and regularizing overdue cases 3. Maintaining three plus ROC cancellation of net sales 4. Achieving minimum ASF target 5. Escalating any collection-related issue/ deviations to the collection manager 6. Keeping abreast with organization's products and services and keeping up to date with changes.

Company: Leading Health Insurance Company Designation: Assistant Manager Role: Renewals & Retention. Location: Jogeshwari. Work Days: 5. Role & Responsibilities: 1. Renewals && Retention Strategy Own the end-to-end renewal lifecycle of health insurance policies sourced via aggregator platforms. Design and implement proactive retention strategies to maximize policy renewals. Coordinate with internal teams not limited to (Digital IT, Core IT, underwriting && operations) for timely policy issuance and renewal communications. 2. Aggregator Management Serve as the single point of contact for aggregator partners (e.g., Policybazaar, Coverfox, etc.) for renewal and retention matters. Track aggregator performance KPIs renewal conversion rates (FR, SR and PR) for NOP and Premium along with partner integrations and data management. Collaborate with aggregators to optimize the customer journey, improve NPS, and co-create retention campaigns. 3. Sales Enablement && Process Management Train and support aggregator telecallers/agents on product updates, renewal processes, and pitch strategies. Streamline backend processes to reduce turnaround times for renewals. Develop SOPs and workflows for renewal follow-ups, policy lapses, and reactivation. 4. Customer Engagement && Communication Design personalized communication strategies (email, SMS, WhatsApp && call scripts) for lapsed and renewal-due customers. Monitor customer feedback and grievances to reduce churn and improve retention. 5. Data Analysis && Reporting Track and analyze renewal metrics, cohort behaviour, and lapse reasons to identify improvement areas. Share periodic performance reports with leadership and aggregator partners Please note:The above-mentioned description is just a gist of the profile. Detailed discussion will happen at the time of a Personal round of discussion.Needless to state that the complete interaction will be held in the utmost confidence. For any further queries, write us at trupti.t@rightmatch.co.in Await your reply on the mail. Regards, Trupti Toraskar www.linkedin.com/in/bushraakhan Consultant +919920300415 | trupti.t@rightmatch.co.in RightMatch HR Services Pvt. Ltd

Graduate & Undergraduate's both can apply. 5 days working Both side cabs Rotational shifts Required Candidate profile Need Retention or up selling exp only Excellent Communication Skills Required Minimum Months of International Exp is required in Retention or Up selling exp

Role & responsibilities Estimating, negotiating and selling service and maintenance contracts at required levels to obtain new units on maintenance agreements. Retain current maintenance agreements at required levels through good customer service and selling on factors other than price. Understand basic contract language terms based on the standard company agreement. Monitor collection of accounts & collection.(end to end process) Generating additional revenue by product upgrades/repair activity. Maintaining customer relationship through non priced visits and value added services such as conducting safety meets. Provide technical and support information to customer and deliver effective presentations and Providing basic elevator consultation to customers.

JD As a steward of the order to cash process, you will understand the ins and outs of Linkedin sales policies, processes, and systems &t support the internal tearns with the processing ofall cases. Provide consultative support to Sales Representatives on the Deal Desk process via email, video conference, internal messaging tools, and cases/Service tasks within the CRM Provide operational and administrative support to Sales Representatives Monitors the Deal Desk Case queues, consistently maintaining case SLAs and handling requests defined in scop. Follow up with Sales Representatives to retrieve required Information to resolve cases quickly and in accordance with Linkedin sales policies Ahility to work across NAMER, FMEAL, or APAC time zones Work with Cross functional Teams on cases where required to resolve the case Bulld and maintain strong relatlonships and communication with Sales Team, In- house Global Deal Desk Team & cross-functional teams Educate Sales Representatives in partnership with the in-house Deal Desk team on processes, and best practices, to improve performance and release sales capacity to core sales activities Manage escalations on the Deal desk cases enquiries by prioritizing such cases. Provide support to other team members, assisting with onboarding, day-to-day training, and working to solve problems Preferred Qualifications: 2+ years' experience in Enterprise SaaS/B2B Industry, deal desk, Quote to Cash, sales operations or contracts management Excellent interpersonal, proficient English Writing & Verbal communication skills is mandatory Experience of working effectively with Multiple Stakeholders and Cross functional Teams. Strong business acumen, organizational, time management skills and attention to detail Ability to learn quickly in a dynamic and collaborative environment Ability to multitask & process a high volume of transactions with accuracy at times during Month end & Quarter end. Proficient with Google and Microsoft Office products Understanding of and experience with quote-to-cash processes and Sales lifecycle preferred Experlence in CRM like Microsoft Dynamics 365, Salesforce and Oracle is preferred Ability to Operate with Customer-focused mindset Interacting effectively with remote teams

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the worlds leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: The Executive - Customer Experience is responsible for resolving issues, keeping customers updated, analysing trends, supporting clients, managing service schedules, maintaining records, and tracking performance metrics. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. Requirements Job Responsibilities: To collaborate with departments to address issues, ensure resolutions are effectively implemented, and provide complaint data reports as required. Keeps customers informed about the progress of their complaints and provides timely answers and solutions. Analyzes complaint trends to identify areas for improvement. Provide ongoing support to clients. Track and monitor client engagement while offering updates and actionable recommendations. Addresses and resolves client inquiries, concerns, and feedback. Tracks service plans and delivery schedules for top clients. Shares weekly, fortnightly, and monthly updates with clients to ensure transparency and alignment. Maintains accurate and up-to-date client records, demonstrates a strong understanding of industry best practices for service delivery schedules, and efficiently manages operations to adapt to evolving requirements and customer needs by reorganizing processes as necessary. Tracks key performance metrics to measure success. Key Result Areas: Customer Issue Resolution Trend Analysis Operational Efficiency Client Engagement & Support Service Coordination & Delivery Competencies (Skills essential to the role): Effective communication skills Accountability Self-motivated Collaboration Organised Problem-solving skills Educational Qualification / Other Requirement: Graduation Languages: Local Language and English 1- 2 years of customer handling experience (B2B/B2C) Role Type / Key working relationships: Individual Contributor Internal team External stakeholders Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

Develop & implement sales strategy. Drive business growth through the team. Recruit, train & manage a high-performing sales team. Oversee the sales process from lead generation to closing deals. Maintain long-term relationships with key customers. Required Candidate profile Any graduate with min 1 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 87994 05567 Sr HR Anandi S Perks and benefits On Roll - Full Time Insurance Career Mediclaim

About Us: We are one of India's largest and oldest B2B e-commerce platforms that connect buyers and suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have rmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Job Title: Deputy Manager-Client Retention & Renewals (Key Accounts Manager) Job Summary: We are seeking a proactive and customer-focused Sales Executive to manage and retain our existing client base. The ideal candidate will be responsible for driving renewals, ensuring customer satisfaction, and identifying opportunities to upsell and cross-sell our products and services. This role is crucial in maintaining long-term client relationships and minimizing churn. Key Responsibilities: Manage and nurture relationships with existing clients to ensure high retention rates. Drive contract renewals by proactively engaging with customers before expiration. Address client concerns and provide solutions to enhance customer satisfaction. Identify upsell and cross-sell opportunities to expand client engagement with our offerings. Collaborate with internal teams, including customer support and product teams, to resolve client issues and improve service oerings. Monitor client usage and engagement to detect potential churn risks and take preventive actions. Maintain accurate records of customer interactions, renewal pipelines, and sales activities in the CRM system. Provide regular reports on client feedback, retention rates, and revenue generated from renewals. Interested Candidates can send their resume on 7061049272 or shaheen.khan@tradeindia.com

Account Executive - Corporate Wellness Our Client: Our client, a leading insurtech startup specializes in providing innovative and comprehensive employee benefits solutions, offering a range of customizable packages tailored to meet the unique needs of businesses through their tech-first platform. They are backed by leading global investors and are on their scale up stage. Job Title: Account Executive - Corporate Wellness Education: Graduate Experience: 2 years of work experience in B2B Sales Location: Bangalore Working Days: 5 days a week (Work from office) Role & Responsibilities (You'll be improving and responsible for) Speaking to prospective clients and understanding their unique needs. Execute solution selling, building a strong case for prospects to partner with us. Championing and sharpening our value-proposition. Providing the product team with feedback to improve our offerings. Core Requirements: 2 years of work experience in B2B Sales. Experience in the wellness or similar domain is preferred. Excellent comm skills. Have a proven track record of exceeding goals. Excellent in negotiation and has an innate style to influence people. Passion for working in a wellness-tech space. Persistent and solves problems in a structured way. About Hireginie: Hireginie is a prominent talent search company specializing in connecting top talent with leading organizations. We are committed to excellence and offer customized recruitment solutions across industries, ensuring a seamless and transparent hiring process. Our mission is to empower both clients and candidates by matching the right talent with the right opportunities, fostering growth and success for all.

Role & responsibilities Review the performance of all the key Pan India accounts and address the possible areas of improvement to enhance stakeholder satisfaction. Be a team player and leader by periodically reviewing the team's performance, setting goals and targets, and encouraging upskilling for efficient client management. Prepare interim performance reports for these accounts for both the internal and external stakeholders. Organize employee engagement sessions and upskilling for team members through training, coaching and any relevant mentoring sessions. Handle escalations and associated documentation if any. Managing the key stakeholders of the assigned accounts and ensuring their employees have a seamless claims experience by making sure the services provided are per the agreed SLA Essential Qualification: Any graduate degree from a recognized Indian University Recommended Experience: Having 5+ years of experience working with TPAs and Brokers in General Insurance, Life Insurance, or Health Insurance Experienced in managing large accounts and a team members in either a TPA/Broker/Insurance/hospital Excels in market analytics while thriving in a customer-oriented role Comfortable working in an environment that fosters inter-departmental coordination and contribution Interested candidate can share their resume to varsha.kumari@mediassist.in

Job Role: Customer Support Manager B2B SaaS Location: Hyderabad Work Mode: Work from Office only. Travel: Candidate should be open to travel based on business demand **Travel to client locations for up to 3 to 4 days per quarter based on business requirement Experience: 10+ Years of relevant experience in Customer Support including 3+ Years in Team Management. ** B2B / Enterprise SaaS Customer Support Experience is desired ** Prior experience in sales is a strong advantage. Industry: SaaS / Technology Educational Background: Bachelors degree in Computer Science, IT, Business Administration, or related field (MBA preferred). Job Overview: We are seeking a seasoned Customer Support Manager with a strong background in technical support and proven experience in managing high-performing teams within a SaaS environment . The ideal candidate should have 10+ years of overall experience with at least 3 years in a leadership capacity , driving support excellence. This is a work-from-office role that requires close collaboration with the Delivery team and other cross-functional teams. Occasional client visits (34 days per quarter) are expected based on business needs. Candidates with a tech support background , prior sales experience , and familiarity with AI tools will be given preference. Key Responsibilities Lead and manage the customer support team to consistently deliver world-class support experiences Handle team development, performance management, coaching, and professional growth Establish and continuously improve support processes, KPIs, and quality standards Manage escalations and ensure swift resolution of high-priority or complex client issues Collaborate closely with the Delivery team , Product, Engineering, and Sales to drive holistic customer satisfaction Plan and execute customer site visits (3 to 4 days approx per quarter) to strengthen relationships and understand customer needs Drive the adoption and integration of AI-based support tools and technologies Ensure the development and upkeep of internal and external knowledge resources Analyze support trends and customer feedback to inform strategic decisions Build a culture of ownership, accountability, empathy, and problem-solving within the team Key Skills People Management & Team Leadership Conflict Resolution & Stakeholder Management SaaS Customer Support Experience Technical Support Expertise Excellent Communication (Hindi and English preferably) & Customer Handling Skills Support Metrics & Performance Analysis CRM & Support Tools (e.g., Zendesk, Freshdesk, Salesforce) Escalation & Crisis Management Process Optimization & Knowledge Management Collaboration with Cross-Functional Teams (Delivery, Product, Sales) Familiarity with AI Support Tools / Automation Qualifications Bachelor’s degree in Computer Science, IT, Business Administration, or related field (MBA preferred) 10+ years of relevant experience in customer support, with at least 3 years in a team leadership role. Strong experience in B2B/Enterprise SaaS-based customer support is mandatory. Previous experience in technical support roles is highly preferred. Prior experience in sales or customer success is a strong advantage Exposure to AI-driven support tools will be a plus Willingness to travel to client locations for up to 3 to 4 days per quarter Must be comfortable working full-time from the office

We are seeking a highly skilled and motivated Business Manager to join our dynamic tele sales team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, andensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in Tele Business Management. Job Responsibilities: The position holder will be managing a team of 20-30 individuals. Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. Ensure prompt resolution of client complaints. Assist the field sales team in achieving revenue and client retention targets by systematic follow-up & time bound closures. Daily 08-10 meaningful telephone/video calls with client. Preferred candidate profile MBA with 3-5 yrs. of experience in Sales / Servicing / Retention. Preference for candidates with Team handling experience of 10+ individuals (at-least 1yr+ TeamHandling experience)

Key Accountabilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 10-15 meaningful telephone/video calls with clients

Job Description: The position holder will be an individual contributor. Build and manage productive, professional relationships with clients. Ensure clients are using and deriving benefits from IndiaMART. Ensure products/services in the client's e-catalogue are accurately defined. Maximize revenue by upselling other services and achieve fortnightly monthly client retention and revenue targets. Systematic follow-up and time-bound closures. Prompt resolution of complaints. Daily 4-5 in-person meetings (F2F) with clients onsite Candidate Attributes: Application of sales techniques. Active listening and understanding the business contexts of clients. Good Verbal and written communication. Ability to work independently.

Job Description: As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization. Maximize revenue through upselling and cross selling. Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Qualifications: ? Strong academic background with over 70% marks in 10th and 12th grade. ? Any graduate with minimum 9 months experience in sales ? Freshers with a Post Graduate Degree in Management.

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints

Were looking for a Cluster Servicing Manager, you will be responsible for overseeing and nurturing a team of 50-60 direct and indirect members, while also taking ownership of revenue generation from a substantial customer base. Your primary focus will be on fostering a best-in-class client servicing environment, driving revenue growth, and ensuring the team operates at optimal efficiency. Client Experience: Lead the servicing cluster to deliver outstanding client experiences, ensuring every touchpoint reinforces trust and satisfaction. Revenue Ownership: Own the cluster's P&L by identifying revenue growth opportunities and driving strategic upselling initiatives. Team Development: Build, mentor, and empower high-performing teams in a culture of continuous growth, collaboration, and excellence. Client Insight & Feedback: Conduct meaningful client interactions to extract actionable insights on services and products, and channel this feedback to internal teams for improvement. Innovative Solutions: Leverage data-driven insights to design and implement innovative, scalable servicing models that boost operational efficiency and elevate customer satisfaction. Key Skills: Client Engagement & Tele-Sales Expertise: Skilled in handling clients with a consultative approach and applying effective tele sales techniques to drive business outcomes. Analytical Thinking & Problem Solving: Quick thinker with strong problem-solving abilities to address challenges efficiently. Effective Communication: Excellent verbal communication paired with active listening to ensure clear understanding and impactful interactions. Strategic Vision: Forward-thinking with the ability to anticipate customer needs and identify new business opportunities. Team Leadership & Interpersonal Skills: Proven ability to lead, motivate, and collaborate with teams while fostering a positive and productive work environment. Data Analysis & Reporting: Competent in interpreting data and managing reports to support strategic decisions and performance tracking.

We are Hiring | Tele Sales Location: Gurgaon Head Office Are you a confident communicator with a flair for customer interaction? RenewBuy.com is looking for energetic professionals for the role of Tele Sales - Life Insurance at our Gurgaon Head Office. Role Responsibilities: Call potential customers and explain life insurance offerings Generate customer appointments for our on-ground sales team Maintain accurate records of customer interactions Ensure high-quality customer engagement and follow-ups If you're passionate about sales, customer interaction, and looking for a dynamic career in insurance, don't miss this opportunity.

MNC Bank-Video KYC Officer Thane | Malad | Vashi Day Shift|Outbound Process Salary: • Fresher: 17K net • Voice Exp: Up to 4.5 LPA All banking benefits Shift to Branch Banking after 2 yrs Call Sanika-9082104424 Apply: www.hyfly.in Required Candidate profile Do Video KYC Call customers to complete Full KYC. Verify Details Match docs with what’s submitted. Right Person Only Ensure the real customer Cross-Sell Pitch relevant banking products.

You will be responsible for identifying and generating leads for our ERP & point of sale platforms targeting manufacturing and retail industries. This includes conducting cold calls, leveraging referrals, and working with channel partners to build a strong pipeline. Your role will involve scheduling and planning meetings with potential clients through phone and email communication. You will also conduct on-site client visits to provide product demonstrations and understand their specific requirements. As a key member of the team, you will need to propose tailored solutions based on client needs and budgets. This will require you to pitch commercials, share quotations, follow up on proposals, and address any client concerns promptly. Once an order is confirmed, you will be tasked with ensuring a smooth transition to the onboarding team for implementation. Building and maintaining strong relationships with clients is essential to drive renewals and upsell opportunities. Acting as a trusted advisor, you will provide insights and solutions to clients to maximize the value they receive from our platforms. Collaboration with internal teams such as implementation, customer success, and support will be crucial to ensure seamless onboarding and successful go-live for clients. Your success in this role will be measured by your ability to generate leads, secure orders, and maintain high levels of client satisfaction through proactive communication and support.,

As a part of our team, you will be responsible for recruiting high-quality prospective insurance advisors and guiding them through the licensing process to meet the sales targets established by the company. Your role will involve ensuring that advisors reach their business objectives, offering on-the-job training, and overseeing their performance to support them in achieving success. Building strong relationships with advisors and managing policy renewals are key aspects of this position, contributing to the overall profitability of the team. Join us in this dynamic environment where your contributions will make a significant impact on our collective goals.,