Relationship Manager-Group

Job Requirements

Job Title –

Place of work

Business Unit

Function

Job Purpose

Roles & Responsibilities

• Manage zoning activity to map household needs in villages and areas allocated
• Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets
• Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements
• Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer
• Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship
• Monitor high collections efficiency through discipline and drive
• Conduct field audits and customer verifications to ensure high quality of accounts
• Gather latest Market intelligence and track and benchmark against best practices in competitor banks.
  

• Recommend process changes in order to improve service efficiency and quality across the branch network
• Manage a team of field officers, taking responsibility of their development and attrition
• Develop and implement livelihood advancement and community development initiatives.
  

Managerial & Leadership Responsibilities –

• Attract and retain best-in-class talent for key roles in their reporting structure
• Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements
• Enable teams to drive growth targets by providing necessary support.
  

Educational Qualifications

Experience