Area Collections Manager

Job Description

Job Title – Area Collection Manager - Consumer Durable Department– Collections Roles & Responsibilities: Responsible to handle an area for collections of specific productsResponsible for collection efficiency and cost of collections for the assigned areaResponsible to track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-startersResponsible to review account allocations and collections targets by bucket to agencies/ in house teamRegularly follow up with the default customers through a dedicated teamEnsuring that the collection agencies and executives adhere to the legal guidelines provided by the law in forceManage productivity by fixing productivity parameters for In-house / Agencies / collection executives monitoring performance against set parameters and daily reviewing the sameMaking sure that there is adequate “Feet on Street” availability area-wise / bucket-wise / segment-wiseEnsuring that detailed background and reference check has been done of agencies / DCTs being appointed and evaluate them constantlyCollaborate with legal team to ensure legal action is taken on specified casesBuilding relationships with key clients to ensure timely collections are madeDetermine suitable tactics or strategies for timely collectionsManagerial & Leadership Responsibilities: Attract and retain best-in-class talent for key roles in their reporting structureEducational Qualifications: Graduate – AnyExperience: Minimum of 5 - 10 years of experience in collections.