Redian Software - Zoho Technical Lead

Job Description

Job Summary We are looking for an experienced and proactive Zoho Lead who can take ownership of the end-to-end implementation, customization, and optimization of various Zoho applications. Responsibilities The ideal candidate should have a strong background in Zoho CRM and Zoho One suite, with experience leading teams and working closely with cross-functional Responsibilities : Lead and manage end-to-end implementation of Zoho applications (CRM, Creator, Books, Desk, Campaigns, People, Projects, etc.) Gather requirements from business stakeholders and translate them into technical specifications. Customize modules, workflows, automations, and dashboards within Zoho apps. Integrate Zoho with third-party platforms using APIs and custom scripts (Deluge). Troubleshoot system issues and provide ongoing support and enhancements. Create and maintain documentation for system configurations and changes. Provide training and support to internal users and junior Zoho developers. Stay updated on new Zoho features and best practices to ensure maximum Skills & Qualifications : 5+ years of hands-on experience with Zoho products, especially Zoho CRM and Zoho One Suite. Expertise in Deluge scripting and Zoho Creator for custom app development. Proven experience in Zoho API integrations with third-party tools. Strong understanding of business processes in Sales, Marketing, Finance, and HR. Ability to lead and manage a small team of Zoho developers or consultants. Strong communication and stakeholder management Qualifications : Zoho certifications (Zoho CRM Certified Consultant, etc.) Experience with Zoho Analytics and BI tools. Knowledge of web technologies (HTML, CSS, JavaScript) is a plus. (ref:hirist.tech) Show more Show less