Receptionist/Front Office Assistant

Company Overview

Margadarsi Chit Fund Private Limited, part of the renowned Ramoji Rao Group, is a well-established financial services company with over 62 years of experience. Known for its customer-centric approach, Margadarsi offers diversified financial solutions across Telangana, Andhra Pradesh, Karnataka, and Tamil Nadu, operating 122 branches. Headquartered in Hyderabad, the company has a workforce of 1,001-5,000 employees and is a prominent player in the financial services industry. Visit us at www.margadarsi.com.

Job Overview

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Qualifications and Skills

• Previous experience of 1 to 3 years in a receptionist or front office role, ensuring smooth and efficient office operations.
• Excellent customer service skills (Mandatory skill) with an ability to interact politely and professionally with clients and visitors.
• Proficient in telephone etiquette (Mandatory skill), handling calls, and providing accurate information to inquiries.
• Experience in front desk operations (Mandatory skill), managing visitor logs, and maintaining a welcoming reception area.
• Strong scheduling skills, coordinating appointments, meetings, and room bookings to optimize office efficiency.
• Proficiency in Microsoft Office, with the ability to manage spreadsheets, documents, and emails effectively.
• Accurate data entry skills, ensuring all information is logged thoroughly and meticulously in relevant systems.
• Effective time management skills, prioritizing tasks and managing multiple responsibilities with minimal supervision.
• Strong communication skills to facilitate clear and efficient interactions, both orally and in writing, with team members, clients, and visitors.

Roles and Responsibilities

• Greet and welcome visitors, clients, and employees, ensuring a positive front office experience for all.
• Handle incoming calls, emails, and correspondence with efficiency, directing inquiries to the appropriate departments as needed.
• Maintain the reception area, ensuring it is clean, organized, and presentable at all times.
• Coordinate and schedule appointments, meetings, and conference room bookings for seamless business operations.
• Assist in administrative tasks such as data entry, filing, and document management to support office staff.
• Ensure security protocols are observed, monitoring visitor access and verifying identification when necessary.
• Provide support for office events and meetings, including preparation of materials and setup of meeting spaces.
• Handle basic clerical tasks like photocopying, scanning, and managing office supplies inventory.
• Facilitate clear communication within and outside the office to foster a cohesive and collaborative work environment.