1637 Rca Jobs - Page 13

Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPOs defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes 2. Conduct analysis, report generation and process compliance in different areas like metrics office, CAG, Process Definition Ensure processes to be followed in Wipro in terms of all quality norms in the areas of project management and highlight potential risks Provide insights and process guidance to the projects as per the need Prepare timely dashboards, reports, insights and share with the central quality and delivery teams to ensure minimum client escalation From time to time highlight any critical escalations where the central quality teams intervention is required in any BU project team Automate the report generations etc to ensure minimization of non-value added tasks, ensuring maximum utilization of existing platforms and their increased adoption Measure 1. Quality Standards Timely generation of reports, dashboards, insights to the respective team Accuracy of the data Feedback from the project teams on the insights Quality of insights shared with the team Mandatory Skills: IBM Cognos Analytics.: Experience: 5-8 Years.

Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPOs defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes 2. Conduct analysis, report generation and process compliance in different areas like metrics office, CAG, Process Definition Ensure processes to be followed in Wipro in terms of all quality norms in the areas of project management and highlight potential risks Provide insights and process guidance to the projects as per the need Prepare timely dashboards, reports, insights and share with the central quality and delivery teams to ensure minimum client escalation From time to time highlight any critical escalations where the central quality teams intervention is required in any BU project team Automate the report generations etc to ensure minimization of non-value added tasks, ensuring maximum utilization of existing platforms and their increased adoption Mandatory Skills: Microfocus QTP - UFT Automation Testing. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: UxM - NexThink. Experience: 8-10 Years.

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Gurgaon Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microsoft Office suite Minimum of a high school diploma or equivalent, Bachelor's degree preferred. How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267 Current CTC Expected CTC Notice period Team size Total experience Reason for change Age Current loc Languages

Total 6 Yrs exp out of this 2 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office-Kolkata only not for Delhi/NCR...Apply those who can relocate in Kolkata Required Candidate profile Work from Office-Kolkata only not for Delhi/NCR...Apply those who can relocate in Kolkata Call or Whatspp cv Sri 8851792136 Neha 8287267407

We are hiring at SAEL Industries Limited for our upcoming Cell line project in Greater Noida, Uttar Pradesh location. Job Summary: C&I AGM/DGM for 5 GW TOPCon Cell Line manufacturing Position : Department Lead Key Responsibilities: Operational Management: Oversee the day-to-day operations and maintenance of all control and instrumentation systems (including SCADA, PLCs, DCS, HMI, sensors, field instruments). Ensure accurate process control , data acquisition, and alarm systems for critical process tools, utility equipment, and environmental systems . Drive implementation and maintenance of cleanroom monitoring systems , tool interlocks , and gas detection interfaces for specialty/bulk gas systems. Establish and sustain calibration schedules for pressure, temperature, flow, level instruments, analyzers, and transmitters. Team Leadership: Lead and manage a team of instrumentation engineers and technicians responsible for installation, troubleshooting, and system optimization. Define training plans, SOPs, and knowledge-sharing platforms to enhance skill levels within the C&I team. Promote safety, accuracy, and proactive diagnostics culture across all instrumentation tasks Performance Monitoring Monitor KPIs related to instrumentation uptime, data integrity, response time , and calibration compliance. Perform root cause analysis (RCA) and implement corrective and preventive actions (CAPA) for system failures or drift. Improve control loop tuning, sensor placement , and data logging efficiency to optimize process reliability and yield. Drive digital transformation and Industry 4.0 readiness through integration of smart instruments and real-time analytics. Project Management: Lead the planning, design, procurement, installation, and commissioning of C&I systems during the greenfield phase. Review and approve control philosophies, loop diagrams, cable schedules, hook-up drawings , and I/O lists. Coordinate with EPCs, OEMs, automation vendors, and internal project stakeholders to ensure proper integration and timely handover. Implement SCADA/HMI systems , including configuration, server setup, and database management for process & utility dashboards. Stakeholder Communication: Liaise with production, process, utilities, EHS, IT, and automation teams to ensure synchronized operations and response readiness. Coordinate with OEMs, calibration agencies, system integrators, and external auditors to support project and operational requirements. Provide timely updates to management on instrumentation health, risk areas, improvement plans , and compliance status. Qualification B.E./B.Tech in Instrumentation / Electronics / Electrical & Instrumentation / Control Engineering Certifications in PLC/SCADA, ISA standards, Fieldbus protocols, HART/Modbus , or Industrial IoT are preferred. Preferred candidate profile 1220 Years (preferably in semiconductor, solar, or high-tech manufacturing industries)

Ways of Working - Employees will work from the office in hybrid mode (Bangalore). About Swiggy Swiggy is India s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. About this role: This position will be a key part of the Growth Marketing vertical, responsible for driving disproportionate growth by shipping impactful solutions in performance marketing, owned media, and other high-growth domains. The role involves end-to-end ownership of product discovery, solutioning, PRD creation, GTM strategies and root cause analysis (RCA), . The position will work cross-functionally with tech, marketing, design, and analytics teams to conceptualize, execute, and scale products that fuel business growth. Responsibilities: Product Discovery & Ideation: Identify opportunities for growth through performance marketing and owned media solutions. Conduct market research, user feedback, and competitive analysis to define high-impact problem statements. Solution Design & PRD Development: Develop comprehensive Product Requirement Documents (PRDs) for solutions that align with growth objectives. Collaborate with tech teams to define product architecture and features. Cross-functional Collaboration: Partner with marketing, design, analytics, and engineering teams to bring solutions from concept to launch. Act as the bridge between business and technical stakeholders, ensuring alignment across teams. Experimentation & Problem Solving: Design, execute, and analyze experiments to validate product hypotheses. Conduct RCA wherever applicable. GTM Strategy & Execution: Own the GTM for new products, ensuring timely execution and alignment with business goals. Develop frameworks for post-launch performance tracking and optimization. Performance Marketing Innovation: Build tools and products to improve targeting, personalization, and media efficiency. Explore and implement new channels, algorithms, and automation to scale performance marketing efforts. Leadership & Planning: Create and present quarterly, half yearly and annual growth roadmaps to leadership. Influence and drive alignment across teams, including product, business, analytics, bizfin, brand, and design. Required Skill-set: Proven ability to manage complex, cross-functional projects with measurable impact. Strong analytical skills with a focus on leveraging data for decision-making. Experience in crafting and driving PRDs, experimentation frameworks, and GTM strategies. Familiarity with performance marketing channels (Google, Facebook, affiliates, programmatic etc.) and tools (Snowflake, AppsFlyer, Clevertap, etc.). Strong understanding of owned media, including CRM, push notifications, in-app messaging, and personalization. Exceptional communication and stakeholder management skills, with a proven ability to influence without authority. Self-driven with a strong bias for action and comfort with ambiguity. Preferred Experience: 2+ years in product management, growth marketing, or a similar role in B2C tech/e-commerce. Experience collaborating with engineering, design, marketing, and analytics teams. Prior work in performance marketing, owned media, or growth-focused roles is a strong plus. This role is ideal for a self-starter passionate about solving growth challenges through innovative product thinking and collaborative execution. As a MarTech Manager, you will play a critical role in shaping the future of high-growth initiatives, driving user acquisition, engagement, and retention through impactful product solutions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law.

Responsibilities & Key Deliverables Overall Areas: Sales Drive overall volume & market Share Ensure authentic and correct market information flow to all stakeholders Devise actions based on RCA Monitor dealer profitability Overseeing Manpower Productivity & Adequacy Team Handling for respective states Provide timely insights to Marketing & Sales Planning Service & CX Drive service revenue for state Manage end to end customer centricity, and service satisfaction Ensuring customer handling for escalations Overseeing Customer engagement practices Process Ensure process adherence and corrective action plan implementation at state level Functional Skills: Ability to drive business (channel sales specifically) Ability to understand product technicalities Behavioral Skills: Handle ambiguous situations Unlearn from previous experiences Take complete ownership of delivery and teams Understand premium customer segment Form & manage relationships with peers and channel partners Display high resilience Experience More than 13 years, with strong knowledge across Channel Sales, Customer Experience & Auto product, Business Management, dealer & team handling Industry Preferred Auto background (Must) (Auto EV Preferred, and is directly correlated with time to productivity/success) Qualifications BE / B tech + MBA General Requirements

Taking care of overall Facility & Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. Energy consumption reading DG maintenance. Maintain and troubleshoot all conveyor systems, electrical and mechanical Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders 6. Dedicated to supporting production by working in a safe, customer focused manner. Minor refurbishment and upgrade works for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm & Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Minor Civil & Plumbing Corrective maintenance calls. Provide daily reports on TT closures & open cases & RCA. Tools inventory update. PPM schedule maintenance. Taking care of Soft services activities ie Pest control, Housekeeping, Scrap & Garbage disposal. Handling agency staff & overall shift. Degree in Electrical/ Electronics, Controls & instrumentation Degree in Electrical/ Electronics, Controls & instrumentation with 0 to 2 years working experience in manufacturing or service industry

The OPTIMA team is seeking an Instructional Designer. OPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cuttingedge technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languages. The Instructional Designer will have an imaginative and creative mindset regarding the development of innovative and value-add learning content for curriculum/initiatives that impact strategic capabilities within the OPTIMA organization. The candidate must be driven, talented, comfortable and experienced with all elements of graphic, visual design, branding, animation, and video creation. In addition to strong graphic and media design skills, the candidate must have strong strategic and systems thinking, organizational skills, experience managing small and large projects, and acute attention to detail. They must have excellent communication, presentation, and interpersonal skills and the ability to present and defend their design decisions to leadership. HTML and CSS knowledge is a preferred qualification in order to support the creation of web-style pages as part of the team branding and communication strategy. Design templates, graphic content, illustrations, infographics, animations, video and web-style pages within Amazon intranet tools and various other channels. Manage graphic and media designs and multiple complex development projects from conception to delivery. Work with and for various diversified requirements and audience may require multitasking capability. Strong intrinsic design ability, typographic skills, attention to detail, and web expertise with the ability to manage multiple projects and handle large volumes of creative work. Manage the work queue, handle end-to-end design processes, related tools and proactively engage managers and stakeholders when needed. Conduct analysis to identify key tasks/skills to target in the curriculum and perform post implementation evaluation on key performance and business metrics. Communicate and highlight the risks and trade-offs in a project. Leverage technology to improve learner access and provide just in time learning. Incorporate creative execution best practices to ensure high-volume designs are delivered in a timely manner. 2+ years of design experience Have an available online portfolio Experience working with a variety of design tools such as Photoshop, Illustrator, and InDesign Knowledge of user-centered design methodologies, usability principles, web-based information architecture and design Experience working in a collaborative team and working directly with developers for implementation of designs Experience in storyboarding

Ensuring consistency across staging/production and Disaster recovery systems as defined in SLA for each setup Escalating hardware and system level problems to AMC Vendors Quarterly patching and firmware activity on IBM VIO and Aix Lpar Configure, Control and Monitor all IBM servers through HMC Attending Hardware failures Disks, Memory, Power supply, etc Performing filesystem management like Mirroring, striping through LVM Attending Software Issues OS level problems, SSH problems Providing CPU, Memory and core utilization of Aix LPAR on daily basis Performing log movement as per bank policy and managing log movement inventory Working on the requests of development and support team on staging and UAT setup Hardening of servers as per bank policy User administration of all servers Monitoring operating system utilization patterns and preparing reports Should perform DNS or host entry and as per the customer request Monitoring servers for hardware errors like hard disk, RAM, CPU failures/warnings, notifying appropriate service providers, and working on the same until closure Monitoring DC and DR SRM (Site Recovery Manager) sync status Interface proactively with other Infrastructure support teams such as Database, Network, Storage, Monitoring etc Document issues and associated resolutions to problems Prepare documentation and presentation of progress reports to customers Preparing RCAs and coordinate with respecting teams Document issues and associated resolutions to problems Prepare documentation and presentation of progress reports to customers Conduct user s, customer s and Team s training Guide/Mentor the team members on technical problems which cannot be resolved at their level Ensure that Systems, Organization processes, & Unit practices adhere to Organization policies Active participation in Organization and Unit level initiatives

Job Requirements To support the team in various test facilities related design and the system level activities including the high-speed rotating rigs design and testing, decarb programs related facilities design and testing activities including the hydrogen fuel related and exhaust gas recirculation related, high temperature and high pressure heat exchanger and valves testing facility and testing aspects, and combustion related design and testing activities. Guide the team in customer sponsored test programs in test rig design, manufacturing, build, teardown & test operations. Act as a mentor for the testing/ design team for smooth communication/ execution. Understand the test vehicle requirements/ CTQs, existing lab/ facility capabilities & collaborate with the design engineers/ test engineers to firm up the design and the operational philosophy. To participate in the design reviews and help the team to effectively close the design reviews targeting first time yield. To help the team to address the action items coming from the reviews on time. Work closely with TLs, TE/FE, technicians, & external man power and identify potential areas of improvement in design, commissioning and testing phases and enable the same for its implementation. Provide technical oversight & critical review of test facilities H/W, instrumentation, test rig capability vs. TR requirements. Review technical presentations at design reviews & program reviews (safety reviews, red flag reviews, and similar). To guide team while to perform RCA and identify possible reasons for discrepancies/ abnormalities. To provide quick fixes to enable the tests. To help team in developing the design methodologies for numerical analysis, especially related to thermal/ aero. To review the numerical methods/ results produced by the team. Mentor/develop TE/FE in designing/ testing aspects. To look for new areas of expansion, work closely with PL to enable testings in new areas of expansion. To identify potential areas for innovation and mentor team to enable the same. Work Experience BS/MS degree in Mechanical/ Aerospace Engineering or related technical discipline from reputed university. Minimum of 30+ years experience in aerodynamic and thermal design of turbine (steam/ gas/ wind). Working experience with design and analysis tools including ANSYS Fluent/CFX. Should have strong mentoring skills to train the Engineers. Cognizant with ASME and other codes and standards, hands on experience with NPI or equivalent processes. Working experience cross functional team interactions, businesses and external customers. Experience with Lean and Six Sigma tools and processes. Should have innovative mindset

The role holder will serve as a delegate Risk Steward for Financial Reporting and Tax Risk in HSBC. In this capacity the role holder should support in challenging the first line Process, Risk and Control owners to ensure that risk management activities are working effectively. This includes the following activities as per the Group s Risk Management Framework: Provide subject matter expertise, advice, guidance, and effective challenge to Process, Risk and Control Owners; Support in setting the Risk Appetite, and oversee risk appetite monitoring; Development, own, and monitor a comprehensive set of clear and concise policies that outline the key principles and minimum requirements applicable to the management of the risk, and monitor compliance; Report on the risk and control profile, including impacts of external environment changes, emerging risks and changes to the business strategy; Work with the businesses and functions to understand the impact of emerging risks that require changes to controls, resources and business operations to ensure they remain within appetite; Support definition of the Risk and Control Library, including minimum control standards, with input from Risk Owners, and Control Owners, specifying key risks and key controls and providing guidance on continuous monitoring expectations Recommend Risk and Control Assessment (RCA) scoping, and challenge where this is not appropriately applied; Challenge Risk and Control Owners on risk and control management, including inherent risk, residual risk, control effectiveness ratings, issues, actions and events; and Review, challenge and agree the Financial Reporting and Tax Risk assurance plan. This will include identifying where target or demand based assurance is required. Requirements Exceptional drive, commitment and focus in operational excellence Relevant Finance and Control knowledge and experience working in multiple legal entities Detailed understanding of the Finance operating model at Group, Business and Country levels Proved experience leading, implementing and/or improving end-to-end processes Solid leadership skills with experience in managing people in a large matrix organisation Ability to work in fast-paced environment with proven ability to handle multiple outputs at one time Strong interpersonal and negotiation skills, with experience in a complex global environment Expert knowledge of Financial Reporting and Tax Risk compliance procedures Thorough understanding of HSBC s activities, products, processes and systems Experience of working with Enterprise Risk Management, Internal and External Audit Excellent business writing skills Excellent communication, presentation and influencing skills

Taking care of overall Facility & Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. Energy consumption reading DG maintenance. Maintain and troubleshoot all conveyor systems, electrical and mechanical Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders 6. Dedicated to supporting production by working in a safe, customer focused manner. Minor refurbishment and upgrade works for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm & Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Minor Civil & Plumbing Corrective maintenance calls. Provide daily reports on TT closures & open cases & RCA. Tools inventory update. PPM schedule maintenance. Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap & Garbage disposal. Handling agency staff & overall shift. Degree in Electrical/ Electronics, Controls & instrumentation Degree in Electrical/ Electronics, Controls & instrumentation.

1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) (Max 1325 Characters) The purpose of the role is to continuously drive a culture of excellence in the organization by Designing Processes and user manuals Updating SOPs for authorization matrices, key performance indicators and processing step changes Conducting process conformance reviews Eliminating non-value-add activities using lean and six sigma approaches & tools Driving faster turnarounds, First Time Right processing Providing assurance of process compliance and regulatory compliance Driving process controls around errors and outliers to improve quality Conducting Root Cause Analysis and recommending process controls Driving strategic initiatives and quality management framework implementation 4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated Key Result Areas ( Max 1325 Characters) Supporting Actions (Max 1325 Characters) Conduct Process Quality Review Conduct process audits and risk assessments for all key operations. Develop and implement Quality Management Frameworks (QMS, ISO 9001:2025, Operational/Process Excellence Index). Perform process reviews to eliminate non-value-added (NVA) activities, enhance customer service, and ensure first-time-right processing using FMEA, Value Stream Mapping, and Fishbone analysis. Publish process review reports and track the implementation of recommendations. Project Management Oversee end-to-end continuous improvement projects, ensuring timely execution and measurable outcomes. Collaborate with cross-functional teams to ensure seamless execution. RCA for Non-Conformances Conduct RCA for customer complaints, process failures, and deviations from Standard Operating Procedures (SOPs). Implement corrective and preventive measures based on RCA findings. Develop a knowledge repository to document recurring issues and resolutions for future reference. Design & Process Documentation Develop, maintain, and update process documentation and SOPs & RCSA s Ensure compliance with established processes and conduct periodic reviews & audits to assess adherence. Conduct periodic Risk Control Self-Assessment (RCSA) frameworks. Conduct regular training and awareness sessions to ensure adherence to documented procedures Education Qualification Graduate Engineer PGDM / MBA Min Experience (Years) 4-5 (Graduate Engineer) 3-4 (PGDM / MBA) Preferred Certifications Lean Six Sigma (Green Belt) Project Management Professional (PMP) ISO 9001 Lead Auditor Certification in Business Process Management (BPM) Specific familiarity with Tools Familiarity with Business Process Management (BPM) tools like Tableau / Power BI, Celonis, Excel (Advanced with Macros & VBA), ARIS, Microsoft Visio etc.

Ensure Target setting and forecasting Manage billing volumes, EDCM (Electronic demand change management) orders as per forecast Working Capital Management Leverage Sales enablers: Corporate, Rural and Exchange Work with finance partners for improved volumes and special schemes. Plan for Sales of N+1 month Target setting for market share gain Existing Dealer Outlet Addition Anticipate industry trends and identify opportunities Create winning strategies against competition Review with territories based on potential Ensure authentic and correct information flow to all stakeholders. Devise actions based on RCA Ensure Manpower Adequacy and Productivity Maintain Interest cost - stock less than 30days Optimize sales expenses - market discounts Monitor Sales Break Even (SBE) Drive accessories sales Ensure Crusade deployment and review belt score Strive for customer satisfaction in sales and pre-sales Handhold and coach ASMs for ETBR. Review at selected dealerships. Demonstrate and lead by example: Walk the talk Experience 10 to 15 years experience in Sales, Marketing, Sales Planning, managing P and L for a complete geography or independent business function (Govt, Corporate, etc.) Industry Preferred Qualifications B.E./B.Tech (Mechanical/Auto) + MBA (desired) General Requirements

Role & responsibilities As an Assistant Manager in the Subtitling Coordination team, you are responsible for the on-time delivery and quality of languages under your span as well as the people management in the team and their growth and development. Outcomes and Accomplishments As an Assistant Manager in Subtitling Coordination, you will Lead and supervise the Localization Coordinators within your span of control. Set clear objectives and ensure each team member aligns with the teams vision. Communicate expectations, goals and feedback to the group regularly and resolve any concerns or issues proactively. Identify and address conflicts early, facilitating discussions and finding satisfactory solutions for all parties involved. Responsible for overseeing the day-to-day operations within the team, ensuring that all projects are delivered on-time, within scope and within budget. Is responsible for liaising and collaborating with the Translator Support team regularly to report linguist pool health and plan for capacity for rare languages, Involved in capacity planning to ensure that adequate Subtitling Coordinators are available for all new and ongoing work. Communicate regularly and proactively with management regarding project status and any issues that arise with capacity or resource crunches that may impact Client deadlines. Ensure that the team is meeting all project deadlines and goals, ensuring that all task and production due dates are accurate and attained per the Client deadline. Ensure compliance of internal Subtitling Coordination processes, which results in quality deliverables for the respective languages are adhered to.Generate reports on the teams performance, track KPIs and SLAs, work with the Assistant Manager to correct issues or negative trends if any, ensure internal reports (e.g., Productivity, Quality, OTD etc.) are maintained and updated regularly. Monitor email inboxes to ensure that your team adheres to email compliance of timely responses to email sent from community support and freelancers. Responsible for representing your team at relevant meetings and calls, as required. Facilitate effective handovers (if required) across shifts along with the Team Lead. Analyse data from CARs, Redeliveries and RCAs to identify areas of improvement and oversee the implementation of these processes and/or quality improvements for the department. Conduct regular team meetings to discuss progress and plan future activities. Ensure that all user payments are addressed in a timely manner and that there are none pending to be actioned on by your Coordinators. Assist the Team Lead on Performance Management conversations, Probation reviews and Confirmation, as well as any personnel issues that arise. Be responsible for driving HR processes and policies within the team and backing the managers as needed on certain team responsibilities. Conduct monthly 1:1s with all coordinators, as well as quarterly connects with your non-directs within your span. Be the back-up for the Manager. Mentor the Team Lead to bring them up to the next level. Preferred candidate profile Candidate must have a graduate degree. Excellent command on English language.Good time management skills, excellent problem-solving skills.A keen interest in media industry preferred.

As a Mechanical Maintenance Engineer based in Jaipur, you will be responsible for planning, mentoring, and demonstrating maintenance activities. You should possess a Bachelor's degree in Mechanical Engineering with 4-8 years of experience. An essential requirement for this role is hands-on experience with CNC Machines and core maintenance activities. Your role will involve having a deep understanding of CNC Machines, conventional machines, and heat treatment processes and controls. You must be well-versed in Quality Management Systems (QMS), Environmental Health and Safety (EHS) standards, Energy Management Systems (EMS), Fire Safety, as well as various national and international standards. To excel in this position, you should actively engage in shop floor management to ensure optimal resource utilization. Additionally, knowledge of quality tools such as Root Cause Analysis (RCA), Failure Mode and Effects Analysis (FMEA), Control Plan, Continual Improvement, loss identification, data analysis, and waste management is crucial. Proficiency in Total Productive Maintenance (TPM) practices and a strong focus on communication, cost reduction, and energy-saving initiatives are highly desirable. Your skill set should include expertise in core maintenance activities, troubleshooting of Hydraulics and Pneumatics systems, mechanical actuators, valves, power train systems, lubrication management, and material movement by conveyorized systems. You should also be familiar with CNC machines, heat treatment equipment, and be capable of RCA identification with defined action plans. Experience in implementing Kaizen, Pokayoke, and system design modifications will be advantageous for this role.,

Manage the Quality Assurance function at manufacturing site Ensure compliance with ISO, GMP & REACH standard Develop, implement & monitor Quality Management Systems including SOPs, documentation & CAPA systems Handle customer complaints, conduct RCA Required Candidate profile 10-12 years of experience in QA, preferably in specialty chemicals Knowledge of analytical instruments, QC processes & technical documentation Strong knowledge -ISO 9001, GMP & other quality standards

As the Manager- Continuous Improvement at Krishnapatnam, you will be responsible for driving continuous improvement initiatives within the unit. Your main activities will include reducing equipment downtimes through RCA's and ensuring adherence to preventive maintenance schedules. You will review processes to identify gaps between current outputs and expected requirements, and implement various methodologies such as 5s, Kaizen, TPM, and Autonomous Maintenance. Your role will involve optimizing assets, energy, manpower, and processes at the plant level to improve efficiency. You will focus on increasing OEE by implementing continuous monitoring systems, enhancing capacity utilization of assets, and ensuring zero valid product complaints in terms of Quality & Food Safety. Additionally, you will work towards reducing FG Leakage/Damage at the plant level and monitoring budget adherence. Your educational qualifications should include a B.Tech / M. Tech degree, CI certification, ISO certification, and Food Safety certification, along with 12-15 years of relevant experience. You should possess leadership skills, planning and execution abilities, as well as knowledge of SAP. Key Performance Indicators for this role include auditing skills, quality control, ISO standards, root cause analysis, drafting skills, and knowledge of various management systems. You should also demonstrate excellent communication, problem-solving, interpersonal, and mentoring skills to drive process improvements effectively. In addition to strong technical knowledge and analytical skills, you must have good people management skills. Your responsibilities will include knowledge of pumps, couplings, gearboxes, heating and cooling systems, and project management. You should exhibit leadership qualities, decision-making abilities, and talent management skills to lead the team effectively. Overall, as the Manager- Continuous Improvement, you will play a crucial role in enhancing productivity, efficiency, and safety standards at the plant level. Your contributions will be instrumental in driving continuous improvement initiatives and ensuring operational excellence within the organization.,

Roles and Responsibilities Conduct quality audits, call monitoring, and root cause analysis to identify areas for improvement. Develop and implement corrective actions (CAPA) to address non-conformities found during audits. Collaborate with cross-functional teams to ensure compliance with quality management systems (QMS). Provide feedback on customer quality issues and work closely with customers to resolve them. Utilize various quality tools such as Pareto analysis, RCA, QC tools, Call Calibration, Feedback, etc. to drive continuous improvement. Desired Candidate Profile 3-8 years of experience in a similar role within the BPO industry. Strong understanding of Quality Management principles and practices (ISO 9001:2015). Excellent communication skills for effective collaboration with internal stakeholders and customers. Ability to analyze data from various sources using tools like 7QC, Call Monitoring, Call Quality etc. Total Experience: 5 Yrs As Assistant Manager: 1.5 Yrs BPO experience is mandatory Work location: Kolkata Interested candidates can apply here puja.vishwakarma@startek.com

Team Lead Quality Eligibility Criteria: Qualification Any Graduate Excellent communication. Should be TL on Papers for atleast 2 Years. Must be Six sigma Green belt certified. Preferred Black belt Must have exposure to process improvement Should be good with MS-Office. Should have experience into data auditing, Claims, Billing Reimbursement . Should be ready to work in shifts & work from office Job Location - Pune , Yerwada Job Responsibilities: Team Supervision & Performance Management :Oversee day-to-day activities of the quality assurance team to ensure smooth operations. Delegate tasks effectively, ensuring that team members meet performance targets and deadlines. Monitor individual and team performance through data collection and reporting. Conduct regular one-on-one sessions with team members to provide feedback, identify gaps, and create action plans for improvement. Quality Monitoring & Compliance :Ensure team adherence to company policies, procedures, and client-specific SLAs. Support the implementation of quality standards as defined by the Quality Manager. Participate in calibration sessions with quality auditors and operations team leaders to maintain alignment with client expectations. Process Improvement Suppor t :Identify opportunities for process improvement within the teams scope and escalate them to the Quality Manager.Assist in the implementation of process improvement initiatives using methodologies like Lean, Six Sigma, or Kaizen.Collaborate with cross-functional teams to adopt best practices and improve operational workflows. Interested candidates can share their resume - Jitendra.pandey@cotiviti.com Reagrds, Jitendra 7350534498

Role & responsibilities: Quality Systems Implementation FOA(First of approval) procedure effectiveness CTQ parameter maintenance Inspection & Compliance Complaint Management & RCA Continuous Improvement & Documentation Preferred candidate profile Preferred candidates with QA, QMS & FOA(First of approval) & CTQ experience

Team Lead Quality Eligibility Criteria: Qualification Any Graduate Excellent communication. Should be TL on Papers for atleast 2 Years. Must be Six sigma Green belt certified. Preferred Black belt Must have exposure to process improvement Should be good with MS-Office. Should have experience into data auditing, Claims, Billing Reimbursement . Should be ready to work in shifts & work from office Job Location - Coimbatore Job Responsibilities: Team Supervision & Performance Management :Oversee day-to-day activities of the quality assurance team to ensure smooth operations. Delegate tasks effectively, ensuring that team members meet performance targets and deadlines. Monitor individual and team performance through data collection and reporting. Conduct regular one-on-one sessions with team members to provide feedback, identify gaps, and create action plans for improvement. Quality Monitoring & Compliance :Ensure team adherence to company policies, procedures, and client-specific SLAs. Support the implementation of quality standards as defined by the Quality Manager. Participate in calibration sessions with quality auditors and operations team leaders to maintain alignment with client expectations. Process Improvement Suppor t :Identify opportunities for process improvement within the teams scope and escalate them to the Quality Manager.Assist in the implementation of process improvement initiatives using methodologies like Lean, Six Sigma, or Kaizen.Collaborate with cross-functional teams to adopt best practices and improve operational workflows. Interested candidates can share their resume - Jitendra.pandey@cotiviti.com Reagrds, Jitendra

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Network Architecting. Experience:8-10 Years.