1637 Rca Jobs - Page 12

What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for managing Real time Management operations of Outbound Dialer and performing analysis on the dataset & Report management. Role Accountability Responsible for facilitation of Dialer strategy and Dialer Metric Monitor all agents are logged into dialer system to assure agents logged into appropriate campaigns for each department group and to maximize utilization of agent productivity while logged into campaigns Collaborate with IT and Process owners for Automation of processes leading to productivity Increase Implement and execute approved dialer strategies Ensure parity across sites for the processes / procedures / strategies implemented Track daily activity closure and timelines Ensure all approvals are in place for any change implemented in dialer strategy Required to work in a 24*7 environment on rotational shifts/week-offs as per business process requirements Ensure a continued work routine as per business process requirements Ensure all tasks listed below are completed daily. Scrubbing Access Activity Import/Export Data Table Assign Filter Check Fresh/Import/call table Access Activity Scheduler For DR Scheduler For DC File placing shared drive File placing on vender location drive Measures of Success RCA & Reporting Strategies to ensure better connect & conversion Reduction in cost to serve Timely mitigation of foreseeable risk Timely and error free running of the dialer Overall Connect/Contact & Coverage achievement Overall Abandonment Rate Process adherence as per SOP Any new campaigns from services & sales perspective. Technical Skills / Experience / Certifications Knowledge of WFM & outbound dialer Expertise in MS Office tools Experience in the arena of Managing Aspect and Dialer Management Competencies critical to the role Teamwork and Collaboration Business Acumen Problem Solving Stakeholder Management Qualification Graduate in any discipline Preferred Industry FSI

Job Description Summary Lead overall operations of a Global Engineering & Competency Centre (GECC) team which delivers end to end solution for multiple Region Projects and ensure Proper execution of the customer orders in full satisfaction to the customer. Lead coach and develop operational teams for respective Region across the Globe. Responsible for the operational performance of Grid Automation for the execution phase (OTR) of Global projects and associated services including highest degree of Safety good quality timely delivery and customer satisfaction in full compliance with GE Vernova Way. Essential Responsibilities Responsible for Basic and Detailed Design of Protection and Control System for Grid Automation Projects based on inputs received from respective Regions. Support the deployment of world-class processes practices methods and harmonized tools for engineering supported by the Grid Automation Global Operations. Lead technical teams comprising of GE Vernova Internal members as well as Contractors to coordinate day-to-day execution as per plan. Hold teams accountable for their commitments removing roadblocks in their work leveraging organizational resources to improve capacity. Responsible for Performance Appraisal People growth & Talent Retention for their team members. Take Lead role in supporting ITO team for any technical clarification in liaising with respective engineering leader. Demonstrate superior decision making persuasion and influencing skills to align Internal & external customers with project goals and execute the plan in the given time and budget Facilitate in structuring the operations in line with the Region delivery model and footprint and ensure all KPI targets are met on time. Ensure proper Technical competency Management development of the skill sets and capacity building within the team to meet the business requirement on a continuous basis. Promote decision making processes Deploy Lean tools Drive root cause analysis (RCA) to address project issues identify and implement corrective & preventive actions with a continuous improvement mindset. Be responsible for building strong long-term relationships with internal/external customers within the Regions with a common goal Ability to travel to client sites (on need basis) and proficient in leading virtual meetings/conference with internal and external customers. Promote a safe working environment and ensure compliance with applicable EHS policies and Integrity. Qualifications / Requirements Bachelor degree in engineering from an accredited university or college. Experience above 10 years in leading projects/team and multi-cultural teams. Proven ability leading remote team members creating a single coordinated and high-effective team. Strong business acumen with successful management experience and discipline in managing the day-to-day business Autonomous and strong resilience. Strong interpersonal and leadership skills that build a connection to the cross functional teams through personal involvement inclusivity and trust. Proven ability to influence and drive change through exceptional written and verbal communication skills. Ability to drive constant improvement in process and ability to achieve organizational goals. Successful projects engineering experience in substation automation & protection of electrical substations or industrial systems. Ability to interface with technical experts when required (engineering expertise). Demonstrated ability to analyze and resolve problems. Ability to document plan and execute programs. Product (Protection IEDs) Knowledge Protection philosophy & concepts Cubicle mfg. knowledge Engineering calculations & Design tools Ability to travel globally with short periods. Relocation Assistance Provided: Yes

Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industrys most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. What you ll do & how you ll make your mark. Participate in 24x7 shifts. Investigate escalated technical cases, providing technical analysis and planning assistance as required. Refine and establish policies and procedures for the customer support team to follow. Implement fixes or upgrades across our technological stack. Resolve issues flagged by our monitoring and alerting systems, taking steps to prevent recurrence. L1/L2 Support ownership of all hosting products (cpanel / plesk / vps / cloud / dedicated). Develop tools and scripts that: 1) Enable customer support teams to resolve issues independently and swiftly. 2) Automate repetitive tasks and preemptively resolve customer issues. Offer technical expertise across departments to assist where required. Manage and configure virtual and dedicated servers. Handle incident response, troubleshooting and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets, phone calls made to the team about various issues. Ensure SLAs and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. Liaison with engineering teams for RCAs, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Who you are & what you ll need to succeed. Proficient in English, both written and spoken. Possess strong communication skills and a strong customer-focused mindset. Bring 2 years of experience in a similar role, preferably in the hosting industry. Have in-depth knowledge of cPanel, WHM, Email, FTP, SSH, Linux, WordPress and Magento, including command-line operations. Predisposed to action - you just start doing and exhibit a strong sense of ownership. Open and honest with yourself. Youre transparent, you give and take feedback, communicate clearly, and keep your promises. Enthusiastic about helping others and believe that success only comes when we work together. A lifelong learner, never satisfied by what you know and always eager to learn more and get involved.

You belong to the top echelon of talent in your field. At one of the worlds most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role. As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you will join Global ESX Infrastructure SRE team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks and leverage your knowledge of programming and infrastructure automation to affect change. In this environment you will take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As SRE, you will be focused on running better production applications and systems. Job responsibilities Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications Resolves most nuances and determines appropriate escalation path Executes conventional approaches to build or break down technical problems Collaborate with different roles to achieve common goals Contribute to the development and maintenance of knowledge base articles, technical guides, and support documentation. Share knowledge and expertise with team members to enhance overall team performance. Engage with customers to understand their issues and provide guidance on best practices for VCF deployment and management & drive mitigation/RCA to help in problem management and respond to customer inquiries and support requests in a timely and professional manner. Participate in training and certification programs to enhance technical skills and knowledge. Stay up-to-date with the latest VMware technologies, VCF updates, and AI/ML/LLM/SLM or any new relevant IT industry trends. Required qualifications, capabilities, and skills Formal training or certification on infrastructure disciplines concepts and 3+ years applied experience Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments Expertise in VMware product and infrastructure support with excellent troubleshooting and problem-solving skills. Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge Experience in Systems and Application monitoring systems (Grafana, Splunk etc) and instrumentation. Familiar with Agile development process and automated testing. Diagnose and resolve complex technical issues related to VMware VCF environments(v4+)including software, hardware, and configuration problems. Strong troubleshooting background with VMware vCenter (v7.0+). Expertise in VMware NSX(T) troubleshooting and strong networking background, with good knowledge of related protocols and technologies (e.g. BGP, VRF, MPLS, IP, TCP, UDP), as applied to a data center context. Experienced as a VMware ESXi system engineer in an enterprise class server hardware environment(HPE/Dell/Lenovo) with VMware vSAN. Preferred qualifications, capabilities, and skills Strong communication and interpersonal skills with ability to work independently and as part of a team. Proven experience in supporting VMware environments, possibly with a focus on AI and ML integration. VMware VCF products certifications. Knowledge of risk and controls landscape, ensuring company-wide standards are met. You belong to the top echelon of talent in your field. At one of the worlds most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role. As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you will join Global ESX Infrastructure SRE team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks and leverage your knowledge of programming and infrastructure automation to affect change. In this environment you will take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As SRE, you will be focused on running better production applications and systems. Job responsibilities Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications Resolves most nuances and determines appropriate escalation path Executes conventional approaches to build or break down technical problems Collaborate with different roles to achieve common goals Contribute to the development and maintenance of knowledge base articles, technical guides, and support documentation. Share knowledge and expertise with team members to enhance overall team performance. Engage with customers to understand their issues and provide guidance on best practices for VCF deployment and management & drive mitigation/RCA to help in problem management and respond to customer inquiries and support requests in a timely and professional manner. Participate in training and certification programs to enhance technical skills and knowledge. Stay up-to-date with the latest VMware technologies, VCF updates, and AI/ML/LLM/SLM or any new relevant IT industry trends. Required qualifications, capabilities, and skills Formal training or certification on infrastructure disciplines concepts and 3+ years applied experience Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments Expertise in VMware product and infrastructure support with excellent troubleshooting and problem-solving skills. Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge Experience in Systems and Application monitoring systems (Grafana, Splunk etc) and instrumentation. Familiar with Agile development process and automated testing. Diagnose and resolve complex technical issues related to VMware VCF environments(v4+)including software, hardware, and configuration problems. Strong troubleshooting background with VMware vCenter (v7.0+). Expertise in VMware NSX(T) troubleshooting and strong networking background, with good knowledge of related protocols and technologies (e.g. BGP, VRF, MPLS, IP, TCP, UDP), as applied to a data center context. Experienced as a VMware ESXi system engineer in an enterprise class server hardware environment(HPE/Dell/Lenovo) with VMware vSAN. Preferred qualifications, capabilities, and skills Strong communication and interpersonal skills with ability to work independently and as part of a team. Proven experience in supporting VMware environments, possibly with a focus on AI and ML integration. VMware VCF products certifications. Knowledge of risk and controls landscape, ensuring company-wide standards are met.

Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industrys most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. What you ll do & how you ll make your mark. Participate in 24x7 shifts. Investigate escalated technical cases, providing technical analysis and planning assistance as required. Refine and establish policies and procedures for the customer support team to follow. Implement fixes or upgrades across our technological stack. Resolve issues flagged by our monitoring and alerting systems, taking steps to prevent recurrence. L1/L2 Support ownership of all hosting products (cpanel / plesk / vps / cloud / dedicated). Develop tools and scripts that: 1) Enable customer support teams to resolve issues independently and swiftly. 2) Automate repetitive tasks and preemptively resolve customer issues. Offer technical expertise across departments to assist where required. Manage and configure virtual and dedicated servers. Handle incident response, troubleshooting and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets, phone calls made to the team about various issues. Ensure SLAs and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. Liaison with engineering teams for RCAs, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Who you are & what you ll need to succeed. Proficient in English, both written and spoken. Possess strong communication skills and a strong customer-focused mindset. Bring 2 years of experience in a similar role, preferably in the hosting industry. Have in-depth knowledge of cPanel, WHM, Email, FTP, SSH, Linux, WordPress and Magento, including command-line operations. Predisposed to action - you just start doing and exhibit a strong sense of ownership. Open and honest with yourself. Youre transparent, you give and take feedback, communicate clearly, and keep your promises. Enthusiastic about helping others and believe that success only comes when we work together. A lifelong learner, never satisfied by what you know and always eager to learn more and get involved. This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

Taking care of overall Facility & Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. This position will be responsible for maintenance & troubleshooting on conveyors involving automation, such as PLC, SCADA, HMI, VFD, field sensors, sortation systems and control cabinets. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. DG maintenance. Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders. Dedicated to supporting production by working in a safe, customer focused manner. Minor refurbishment and upgrade work for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm & Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Minor Civil & Plumbing Corrective maintenance calls. Provide daily reports on TT closures & open cases & RCA. Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap & Garbage disposal. Handling agency staff & overall shift. About the team To be the most innovative and agile team which sets benchmark for safety, reliability and maintenance engineering, is recognized for sustainability initiatives, YoY cost optimization and people inclusivity with North star goal of being BAA in RME across geographies by 2030. Diploma/Degree in Electrical/ Electronics, Controls & instrumentation with necessary experience of minimum 2 years Diploma/ Degree in Electrical/ Electronics, Controls & instrumentation with necessary experience of minimum 2 years

Qualification and other criterions : BE / Diploma Engineer (Electrical) with relevant critical site experience in operation of large sized Utility Equipment such as DG Sets, HVAC, Chillers, HT / LT Panels etc. data center . Medium proficiency in MS Office (Word, Excel etc. ) Soft skills - Safety awareness, troubleshooting skills, problem solving, Problem-Solving & Troubleshooting Skills. 10 Years of Experience for BE and 15 years for Diploma holders Minimum 8 years hands on experience in operation of Colo DC operation. Certification - CDCP /CDFOM and above. Good Communication Skills. Managed reporting team of minimum 40-50 staff. Proficient in reading schematics and work plans. Able to read Electrical diagram (Control circuit, single line diagram) Visit the site quarterly for operation review and technical emergency. Role and Responsibilities: Review 52 week maintenance tracker (OEM & Inhouse). Communication of changes to Site lead on time, in their role / responsibility. Proper mapping of resources at all DC sites as per contractual obligations. Prepare 12 months Training schedule for all resources cover technical & soft skill like Incidence mgmt. , behaviour. Technical evaluation tracker of each reporting resources. Incidence report and RCA to be prepared within time agreement with customer. Permanent restoration of faults at all times. Overall management of spares, inventory and improvement projects. Timely updating of asset inventory, all assets are maintained in good condition. DG Diesel consumption and efficiency performance cover CPH & KWH/Ltr. Implementation of EHS and Quality Guidelines. Energy conservation program initiatives. Review of critical spares availability at site. Conducting of audits to ensure quality of work especially PM / CM. Reporting of all work-related injuries and fire incidents on time. Availability and use of PPEs by resources while on work. Review compliance documents. Periodic Review with Customer. Performance review with all AMC vendor.

About the Role: Grade Level (for internal use): 09 The Team Diverse and responsible team working on multiple applications and providing application support in two shifts. Ready to accept challenge on multiple technologies and eager for any new challenges. Responsibilities Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding. Partner with development teams to improve services through rigorous testing and release procedures. Participate in system design consulting, platform management, and capacity planning. Create sustainable systems and services through automation. Balance feature development speed and reliability with well-defined service-level objective Day to day working with different teams like infra team for related issues Build and document automation processes for Infrastructure as a Service/Infrastructure as code. Backup and Patch management RCA of all the issues and deep interest in finding permanent resolution of all issues. Co-ordination of all other teams involved in issues related with users. Self-driven person What Were Looking For Bachelors degree (or equivalent) in computer science or related discipline with at least 3+ years of experience Proactive approach to identifying problems, performance bottlenecks, and areas for improvement. Strong interpersonal skills, analytical and problem-solving ability along with strong written and verbal communication. Ability to communicate ideas in both technical and non-technical ways. A strong capacity for teamwork and a sense of ownership and able to work independently and be self-driven. Hands on Experience with Linux Server, AD, LDAP, DNS, Network Storage, AWS Compute services (EC2, FSX, Managed AD, Route 53, etc) Ability to program using scripting with tools or languages, such as PowerShell, Python, Ansible, Terraform and Bash Familiarity with ITSM processes like Incident, Problem and Change Management using ServiceNow (preferable) The Location Hyderabad, India Grade 09 {Software Engineer-Application Operations} Hybrid model 4 times a week work from office is mandatory. Shift time 6:30 am to 2:30 pm IST / 2:30 pm to 11 pm IST About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSESPGI). S&P Global is the worlds foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the worlds leading organizations navigate the economic landscape so they can plan for tomorrow, today.For more information, visit www.spglobal.com/ratings Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (the Policy) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policys requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. 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Key Skills: Confluent Kafka, Kafka Connect, Schema Registry, Kafka Brokers, KSQL, KStreams, Java/J2EE, Troubleshooting, RCA, Production Support. Roles & Responsibilities: Design and develop Kafka Pipelines. Perform unit testing of the code and prepare test plans as required. Analyze, design, and develop programs in a development environment. Support applications and jobs in the production environment for issues or failures. Develop operational documents for applications, including DFD, ICD, HLD, etc. Troubleshoot production issues and provide solutions within defined SLA. Prepare RCA (Root Cause Analysis) document for production issues. Provide permanent fixes to production issues. Experience Requirement: 5-10 yeras of experience working with Confluent Kafka. Hands-on experience with Kafka Connect using Schema Registry. Strong knowledge of Kafka brokers and KSQL. Familiarity with Kafka Control Center, Zookeepers, and KStreams is good to have. Experience with Java/J2EE is a plus. Education: B.E., B.Tech.

Role & Responsibilities: - Looking after PAN India automation equipment including Sorters and DWS systems of varying types, working principles & different vendors in terms of Maximizing uptime by minimizing Downtimes of the equipment due to breakdowns - Keeping consistent track of Breakdowns ticketing system with respect to timely attending and closure of tickets with proper RCA of the issues and deriving actionable items for prevention of future breakdowns - Closely monitoring the adherence to Scheduled maintenance of the equipment which needs to be done on daily, weekly & monthly basis with the help of a team of Sorter Operators and the respective vendor teams - Monitoring the Open issues at site and actively closing them to ensure proper functioning of the systems and improve reliability of the equipment - Looking for scope of improvements in the existing systems to improve the productivity, efficiency, safety, health & reliability of the equipment - Monitoring the productivity and efficiency of the equipment based on key parameters like Rejections, Breakdowns, Dimensioning and weighing accuracies etc. - Defining the work content, roles & responsibilities of the Sorter operations team giving due regard to maintenance of the equipment by daily maintenance, pointing out and closing the open issues, monitoring the key performance parameters & troubleshooting the equipment during breakdowns to reduce downtime. - Training of the Sorter operators and the operations team regarding proper handling of the systems and operations of the automation equipment to maximize utilization and productivity and prevent breakdowns due to mishandling. - Regular interaction with the site teams, sorter operators & vendor team to ensure seamless coordination and operations of the system align with implementation of the improvement and taking care of trouble cases - Tracking and maintaining of Spare parts procured for the equipment at site by regular auditing and maintaining consumption list of the spares used up during breakdowns - Tracking of the Spare replenishment from the vendors for the faulty spares to ensure regular availability of spares at site.

We're Hiring: Operations Risk Analyst Non-IT (Banking Industry) Location: Navi Mumbai Experience: 3–6 Years Department: Operational Risk Employment Type: Full-Time Are you passionate about building resilient risk frameworks and ensuring operational excellence? Join our team as an Operations Risk Analyst (Non-IT) and play a critical role in strengthening our risk posture and compliance standards across core banking operations. What You’ll Do: Lead and execute Risk Control Self-Assessments (RCSA) across non-IT operational units. Conduct thorough Root Cause Analysis (RCA) for operational incidents, ensuring lessons are captured and controls improved. Design, document, and implement effective risk mitigation controls for key processes. Develop and maintain the Business Control Framework and comprehensive risk documentation. Monitor and report on Key Risk Indicators (KRIs) to identify trends and emerging risks. Collaborate with IT, compliance, and business teams to test controls, assess gaps, and drive remediation plans. Support governance through accurate risk reporting , dashboards, and executive summaries. What We’re Looking For: 3–6 years of hands-on experience in Operational Risk Management (non-IT) within banking or financial services . Strong working knowledge of RCSA, RCA, internal controls, and regulatory frameworks . Proven ability to build structured documentation, frameworks, and operational control libraries. Excellent analytical, communication, and stakeholder engagement skills. Proficiency in MS Office (especially Excel & PowerPoint); familiarity with GRC platforms is a plus. Preferred Qualifications: Graduate/Postgraduate in Finance, Risk, Commerce, or a related field. Professional certifications like FRM, ORM, or ISO 31000 (preferred, not mandatory). Why Join Us? Be part of a forward-thinking risk team in a fast-evolving banking environment. Work on enterprise-level risk frameworks with cross-functional exposure. A culture that values integrity, ownership, and continuous learning.

The role requires you to complete daily quality checks as per the process requirements and meet the monthly sampling numbers for both voice and non-voice processes. You will be responsible for documenting quality scores, specific observations, feedback, and comments in the monitoring form. Providing timely feedback to agents for identified errors and completing Root Cause Analysis (RCA) for all errors are key aspects of the role. You will be expected to create Error Analysis/RCA Reports within defined timelines and ensure that the QA process adheres to ISO guidelines. Identifying areas of improvement for staff and sharing them with the Assistant Manager Quality will be part of your responsibilities. Attending development and quality trainings designated for Quality Analyst/Lead Quality Analyst is also essential. Proficiency in MS Office applications like Excel, PowerPoint, and Word is required. The ideal candidate should hold a Graduate/Post Graduate degree with at least 1 year of overall work experience. Previous experience in the General Insurance or service industry in the quality domain will be preferred. Excellent written and verbal communication skills are essential, along with a working knowledge of Excel and PowerPoint. Candidates with operations background are encouraged to apply, as quality experience is considered an added advantage. This position is open to candidates from all verticals, emphasizing that quality experience will be beneficial.,

Role: Production Engineer- UPI Exp:2-5 Years Skills: UPI, HSM, UPI Lifecycle, WebLogic, Oracle, Linux, SQL, SQL Query Loc: Hyderabad Industry: Banking Naman 8890377950,naman.ghrs@gmail.com

Information and consent on cookies & similar tools Job Details NIVEA India Pvt. Ltd. Your Tasks Drive the process development and upscaling of cosmetic products, leading their implementation within our production network, also support the execution of global/cross regional projects. Support continuous improvement projects across our factories e.g., cycle time, quality, efficiency etc. Identification and detailed analysis of gaps in the processes and their mitigation using RCA, FMEA and other problem-solving tools Drive statistical experimental design / process control using appropriate tools e.g., DOE Processing support on specific workstreams on Digitalization / Automation / Sustainability As a project core team member, highlight risks and provide mitigation measures ensuring smooth execution. Lead/support workstreams on strategic initiatives / functional development areas in the scale-up community. Close coordination with cross functions such as R&D, production centers, SCPL, Corporate technology development, global microbiology department, global & regional pilot plants. Support vertical ramp up of new factories and/or expansion projects at existing sites. Single point of contact for compounding related topics for Beiersdorf factories as well as 3 rd parties Support the evaluation of potential 3PMs from a compounding perspective Your Profile Master s degree in Chemistry, B.Tech / M.Tech (Cosmetics/ Chemical Engineering) 6 8 years of experience in processing / technology transfer in similar roles with reputed organizations Proven experience working in global/regional teams with reputable MNC s with cross-cultural, crossfunctional exposure. Good knowledge of GMP standards for cosmetic manufacturing. Excellent knowhow with proven track record on problem solving, other tools RCA, FMEA, DOE Expertise in different cosmetic & personal care formula ingredients, their chemistry & process, equipement Experience in Stage gate projects would be an added advantage Capable to drive topics effectively in a virtual set up e.g., conducting trials, leading workshops Strong ability to navigate in ambiguous environment driving cross functional concurrence, especially in hybrid setup Excellent communication and influencing skills, fluent English skills required, other languages are a plus

-Drive training excellence through refresher sessions -TTT programs, and skill gap analysis -Manage QA with scorecards, RCA, and KPI tracking -Lead trainers/QA analysts, collaborate with teams, and enhance learning outcomes with strategic planning Required Candidate profile 10+ yrs in Training, Quality, or CX with 4–5 yrs in leadership -Skilled in QA, audits, training methods, data analysis, and performance -Strong in communication, facilitation, stakeholder handling

Maintain QMS/ISO standards Lead in-process and final quality inspections Handle customer complaints, RCA & CAPA Manage audits and ensure process control Supervise quality team and lab testing activities Improve quality KPIs and reduce rejections Required Candidate profile Degree in Mechanical/Industrial Engineering Strong knowledge of casting processes & quality tools Experience with ISO 9001 / customer audits Perks and benefits Food Is Available No Transportation

We are seeking a qualified QA/QC Mechanical Engineer to ensure quality compliance across all stages of production and installation within a factory environment.The ideal candidate should have experience in mechanical inspection NDT Level II certified

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation

Role & Responsibilities: - Looking after PAN India automation equipment including Sorters and DWS systems of varying types, working principles & different vendors in terms of Maximizing uptime by minimizing Downtimes of the equipment due to breakdowns - Keeping consistent track of Breakdowns ticketing system with respect to timely attending and closure of tickets with proper RCA of the issues and deriving actionable items for prevention of future breakdowns - Closely monitoring the adherence to Scheduled maintenance of the equipment which needs to be done on daily, weekly & monthly basis with the help of a team of Sorter Operators and the respective vendor teams - Monitoring the Open issues at site and actively closing them to ensure proper functioning of the systems and improve reliability of the equipment - Looking for scope of improvements in the existing systems to improve the productivity, efficiency, safety, health & reliability of the equipment - Monitoring the productivity and efficiency of the equipment based on key parameters like Rejections, Breakdowns, Dimensioning and weighing accuracies etc. - Defining the work content, roles & responsibilities of the Sorter operations team giving due regard to maintenance of the equipment by daily maintenance, pointing out and closing the open issues, monitoring the key performance parameters & troubleshooting the equipment during breakdowns to reduce downtime. - Training of the Sorter operators and the operations team regarding proper handling of the systems and operations of the automation equipment to maximize utilization and productivity and prevent breakdowns due to mishandling. - Regular interaction with the site teams, sorter operators & vendor team to ensure seamless coordination and operations of the system align with implementation of the improvement and taking care of trouble cases - Tracking and maintaining of Spare parts procured for the equipment at site by regular auditing and maintaining consumption list of the spares used up during breakdowns - Tracking of the Spare replenishment from the vendors for the faulty spares to ensure regular availability of spares at site.

Role Purpose The purpose of this role is to conduct audits to ensure quality compliance within the account. Do Conduct process quality audits as per plan Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes. Mandatory Skills: L&P Policy Acquisition & Servicing. Experience: 1-3 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Windows Server Admin. Experience: 8-10 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: ServiceNow - IT Service Management. Experience: 8-10 Years.

Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPOs defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes 2. Conduct analysis, report generation and process compliance in different areas like metrics office, CAG, Process Definition Ensure processes to be followed in Wipro in terms of all quality norms in the areas of project management and highlight potential risks Provide insights and process guidance to the projects as per the need Prepare timely dashboards, reports, insights and share with the central quality and delivery teams to ensure minimum client escalation From time to time highlight any critical escalations where the central quality teams intervention is required in any BU project team Automate the report generations etc to ensure minimization of non-value added tasks, ensuring maximum utilization of existing platforms and their increased adoption Mandatory Skills: Data Centric testing.: Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: JDEdwards CNC. Experience: 8-10 Years.