1517 Rca Jobs - Page 16

Job Summary: The Tool Room Quality Engineer is responsible for ensuring the dimensional and functional quality of tooling components, moulds, and assemblies in the tool room. The role involves inspection, documentation, troubleshooting, and quality improvement activities to support efficient and defect-free tool manufacturing and maintenance processes. Key Responsibilities: Inspect and validate tooling components, mould inserts and assemblies as per 2D/3D drawings and customer specifications. Prepare inspection reports, deviation notes and maintain quality documentation. Use precision measuring instruments (Vernier, micrometer, height gauge, bore gauge, profile projector, CMM, etc.) for accurate inspection. Coordinate with toolmakers, designers and machining teams to resolve dimensional or quality-related issues. Conduct in-process and final inspection for new moulds, repairs and modifications. Ensure calibration of inspection instruments and gauges used in the tool room. Assist in root cause analysis (RCA) and implement corrective and preventive actions (CAPA) for quality issues. Monitor quality KPIs rejection rate, rework rate, first pass yield, etc., in the tool room. Support 5S, Kaizen, and continual improvement activities within the department. Participate in APQP/PPAP activities for new tool development if required. Key Skills: Strong understanding of GD&T, engineering drawings and tool room processes. Hands-on experience with measurement instruments and CMM (manual or CNC). Knowledge of tool manufacturing (injection moulds, press tools, etc.) and machining. Good analytical and problem-solving skills. Familiarity with ISO/TS quality systems. Proficient in MS Excel, Word knowledge of SPC, MSA and quality tools is a plus.

Lead the Payroll Vertical, Client & Stakeholder Management at a Service Delivery Level Lead, Mentor, Guide & Manage a Team of Payroll Professionals Support Service Delivery by Validating & Signing Off on Payroll Processing Activities Responsible for running Payroll Transformation Initiatives thus leading to better Service Delivery by way of bringing in Effectiveness and Efficiencies within the process & Cost Savings for the Organization & the Client Provide the client with support and data for internal and external audits.Ensure compliance to existing standards and other applicable laws. Implement internal control measures and perform compliance testing to ensure that processes meet business controls requirements Monitor & Maintain Service Level Agreement (SLA) and/or Internal Measures for the processes handled Document monthly scorecard, including issue/resolution tracking, running of regular control reports and track volume metrics Create Root Cause Analysis (RCA) / Corrective Action & Preventive Action (CAPA) Plans for any service delivery upset or misses Create, update and review documentation related to processing, reports and job aids used to manage data into the HR database Identify, investigate, analyse, and resolve Issues identified within process Run simple to complex queries and generate different reports as needed Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate / Post-Graduate (MBA HR will be preferred) Excellent communication skills in English both oral & written 12 – 15 years of overall experience with minimum of 8 - 10 years in E2E payroll processing in any International IT / ITES Company (with Direct Reporting Team Management Experience of at least 4 years) Should have at least 5 -7 years of experience catering to US & CA Payroll Processing & should be the Current Role Extensive & hands on knowledge on SF Employee Central Payroll & Kronos Excellent Stakeholder skills – ability to communicate to all people at all levels within the organization. Must have the ability to resolve difficult customer service issues Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans

Greetings from Infosys BPM Ltd., We are hiring Assistant Quality Manager for a global Service Desk project at Electronic City, Bengaluru and Hinjewadi, Pune, please find the below job description for your reference and apply if interested. Job Role: Assistant Quality Manager Work Location: Electronic City, Bengaluru / Hinjewadi, Pune (work from office) Education Qualification: Full-time graduation / Post graduation Experience required: At least 6 years of experience in Quality and Process Improvement in Service Desk domain. Job requirements: 6+ years of relevant BPM Quality management experience in Customer Service and Service Desk Operations Proven Service desk (Voice/chat/email) experience in managing overall effectiveness of IT helpdesk through ticket audits and other Quality Interventions. Added advantage if certified on ITIL methodology Experience in leveraging various Industry leading ITSM platforms such as Service Now, CISM and proven expertise in replicating key best practices and reporting from these platforms Experience in leveraging industry leading Quality audit platforms such as Verint, NICE or similar tools to drive enhanced user experience and efficiency of the Quality Team Experience in managing transition accounts and driving early-stage interventions to ensure Right first-time implementation of quality processes Diagnosis and implementation of improvement opportunities to solve chronic business challenges focusing on process effectiveness and efficiency. Added advantage if certified as Six Sigma Green/Black Belt Ability to enhance key Customer and User Experience metrics such as NPS/CSAT by driving focused initiatives by partnering with delivery and client teams Ability to analyze complex data and share key process and business inferences/insights with the leadership team, including proactive operational risks and challenges. Experience in modernization and digitization initiatives to enhance adoption of digital tools in the Service Desk space Regards, Infosys BPM Talent Acquisition Team

Job Description: We are seeking a Tech Support Executive with a strong foundation in SQL and logical reasoning to join our dynamic team. The ideal candidate should have hands-on experience in troubleshooting technical issues, API work around and need to know analyzing data, and working closely with internal teams or collaborating with external stakeholders to deliver timely and effective solutions. Key Responsibilities: 1) Handle and resolve technical support tickets within defined SLA timelines 2) Write and optimize queries to extract, analyze, and validate data 3) Investigate and resolve issues related to data mismatches, system behavior, and integrations 4)Collaborate with developers, QA, and product teams to identify root causes and ensure timely resolution of bugs 5)Assist in data validation for reports, dashboards, product releases 6) Maintain detailed documentation of known issues, resolutions, and support processes 7) Analyze API logs and responses to identify and interpret error codes 8) Provide workarounds or solutions for API-related issues 9) Use browser developer tools (e.g., network tab, console, payloads) to conduct root cause analysis (RCA) and troubleshoot frontend/backend issues Required Skills: 1) Strong proficiency in SQL (joins, aggregations etc.) 2) Solid logical reasoning and analytical problem-solving skills 3) Good understanding of API behavior and common error codes 4) Ability to use developer tools (browser inspection, console logs, network tab) for RCA 5) YOE : 1 year work experience 6) Ability to work independently and handle multiple tasks in a fast-paced environment and proactively.

Experience in SAP CRM One Order framework, CRM ABAP OOPS concepts, and WEB UI. Correlation and mapping of customer requirements. Business Process Configuring, Integration, and Deployment with SAP CRM Systems. Standoff experience in SAP CRM OO ABAP coupled with BADI BAPI, User exit, Functions, and Smart forms development. Extensive experience in SAP CRM Sales and Service concept Document functional designs, test cases, and results. In-depth knowledge of middleware architecture, and SAP CRM Integration with ECC systems. Events, Action Profiles, Organizational determination, and related CRM customizing and configurations. Integration of SAP CRM system with Other Systems for realizing the Solution for the Requirement In-depth knowledge of debugging, RCA, Incident, and Change Management would be preferable. Should be aware of Incident, Change, and Problem Management One must have a minimum of 3 project implementations and 1 support experience. Standout verbal and written communication skills. Excellent team leadership experience Ability to maintain critical thinking while balancing multiple tasks.

Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately. Interested candidates can share the resume at sakshi.mahajan@marketstar.com or Contact : Sakshi - 7889964667 Role: Quality Manager Sales Operations Experience: 5+ Years in Quality Team Management Location: Hyderabad Shift: (US Shift Timings) Job Summary: We are looking for a passionate Quality Manager Sales Operations in Hyderabad with 5+ years of experience in quality team management. The role involves leading QA teams, driving process improvements, ensuring SLA adherence, and managing client relationships. Strong analytical, people management, and communication skills are essential. Flexible to work in global shifts. Job Responsibilities: Manage a team of QA's Willing to work in 24*7 shifts Responsible for Customer Relationship Management Monitoring the overall functioning of processes, identifying improvement areas, and implementing adequate measures to minimize error opportunities. Adhering and meeting the SLA's and the contractual obligation for the processes operating Perform assigned functions according to standardized policies and procedures. Interaction with clients and internal stakeholders Responsible for conducting process level analysis - root cause analysis, trend analysis, training need analysis for the process, etc., and designing a plan of action to minimize the errors/ defects (Problem-Solving Skills) Initiating activities/ projects on the operations floor to improve productivity with quality. Designing new templates, dashboards, and matrices to measure team performance. Management of Process Audits and Business Performance reviews Excellent communication & interpersonal skills with proven abilities in customer relationship management and people management. Should have experience in handling Client calibrations/ Reviews Qualifications Required: Should monitor QAs, their performance, and deliverables. Transaction Quality Identify the gaps in current processes & systems to improve the overall quality of the Process. Should be well-versed with Excel/Google Sheets Ability to conduct end-to-end process mapping and manage process improvement/ process re-engineering Participate in the design of quality parameters & standards (SOP) , QA Reports for the client. Should know about 7QC tools of quality Strong People Management skills - should be adept at handling performance challenges Passionate about getting the best out of people and goal-oriented

Role & responsibilities Overhauling & Maintenance Experience of Boiler Pressure part Knowledge about High Pressure Welding Technology. Knowledge for Boiler tube material welding schedule & Welding Defects and rectification. Knowledge for Boiler Tube MOC Knowledge & Execution of Pre Heat, PHT, PWHT for Higher alloys material. Knowledge for Boiler tube Failure analysis and preventive measures Knowledge about Lubrication system & how to maintain. Knowledge & Execution for safety valve servicing. Skill for Inspection & rectification of High pressure valve defect. Fundament of selection welding Electrodes Preparation of Boiler Pressure part PTW / JSA / HIRA Carry out RCA against the Breakdown activities Ensuring Equipment reliability and ability to reduce MTTR of equipment and increase the MTBF of Boiler. Ensuring Safety compliance & handling emergency situation during the O&M Preferred candidate profile B. Tech / B.E. Mechanical with minimum 8+ yrs. experience in Thermal Power Plant (Capacity More than 100 MW)

Role & responsibilities Overhauling & Maintenance Experience of Rotary Equipment PA / FD/ ID FAN ETC Related to Boiler Knowledge about Fans Balancing, Conditioning Monitoring, Vibration Analysis. Knowledge & Experience for High RPM Fans & Pump Alignment. Knowledge & Experience for Bearing Failure analysis, Inspection of Bearing Healthiness, Precaution during Fans Bearing Fitment and Type of bearing. Knowledge about Lubrication system & how to maintain. Preparation of Equipment PTW / JSA/ HIRA Isolation & Normalization of Equipment Preparing Shift Reports Carry out RCA against the Breakdown activities Ensuring Equipment reliability and ability to reduce MTTR of equipment Ensuring Safety compliance & handling emergency situation during the O&M Preferred candidate profile B. Tech / B.E. Mechanical with minimum 8+ experience in Thermal Power Plant (Capacity More than 100 MW)

What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for: Working on allocated KYC cases by Production delivery with accuracy Timely Decisioning of KYC Renewals/Address Change and manage the Ageing Inventory Diligent decisioning to ensure corrective actioning ensuring no customer Impact Driving Process Initiatives and Improvement Ideas within process Role Accountability Review and decision the allocated cases for KYC processes (emails/physical documents/internal deduplication /CKYC downloads) as per the pre-defined policy/ guidelines & SOPs Ensure adherence to the regulations/policy defined for KYC documents ( Officially valid documents -OVDs) Resolve customer queries on KYC for incoming emails /Invalid or negative document cases Review address changes into major /minor as per policy process defined Ensure accurate updation of the decisioning files/system for the final decisions on the cases Ensure that the benchmark productivity /accuracy & TAT target is met & also support team targets for the same Ensure prioritization and closure of urgent customer/internal stakeholders emails Review the process and proactively identify the gaps & highlight the same for changes - including communication templates/customer concerns/RCAs Maintain/track process specific responsibilities assigned for any new changes in policies/systems/processes Ensure near zero complaints from customers by ensuring accurate decisioning Cater to exceptional requests, escalation, queries and activities as required by the business Handle customer queries and provide appropriate resolution within TAT Ensure regular COE audits, discuss findings & implement corrective measures Perform process documentation and compliance adherence Measures of Success Accuracy % Process TAT (Data management TAT etc.) No. of process automation/improvement opportunity identified Process Adherence as per MOU Technical Skills / Experience / Certifications Excellent working knowledge on Excel/PowerPoint Understanding of KYC regulatory compliance framework Competencies critical to the role Process Orientation Detail Orientation Analytical Ability Verbal and written communication Qualification Graduate in any discipline Preferred Industry FSI

What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose This role is responsible for Review of Internal process as per defined guidelines to identify deficiency if any, highlight issues to the process owners. Monitoring and evaluation basis the pre-defined policies by Risk and publishing of agreed MIS for Stakeholders. Role Accountability Monitoring and evaluation basis pre-defined policies by Risk Share feedback/ error with stakeholders as per the audit findings Field visit to conduct monitoring (need based) Liaison with the frontline team for sharing feedback on monitored transactions Analysis and publishing of agreed MIS for frontline & Stakeholders Ensure Sample size and timeliness of MIS/other Reports as per SLA Identify process improvement opportunities & helping business to fix the same through detailed RCA & follow correction & corrective approach Conducting Refresher and Feedback sessions for auditees Performance improvements through coaching and feedback Measures of Success TAT Adherence SLA Adherance: Quantity (Sample Size) Accuracy % Unscheduled Leaves Technical Skills / Experience / Certifications Excellent excel knowledge Excellent communication skills Competencies critical to the role Person should have analytical skills Inclusive behavior Ability to work in medium to large teams Change management Coaching skills Eye for detail or Auditing skill sets Qualification Graduate in any discipline, post graduate preferred Preferred Industry Service Industry

Join our Team About this opportunity We are now looking for a Security Analyst professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. The professional will work alongside a highly skilled, diverse team, making sure that the information assets, that we are responsible to protect, are secured. What you will do Support the following systems and functions: Security event management on 24*7 shift Monitor incoming event queues for potential security incidents Security incident management, 1st level triaging, issues and RCA Perform initial investigation and triage of potential incidents; and raise or close events as applicable Monitor SOC ticket (or email) queue for potential event reporting from outside entities and individual users Support parsers and rules development for the SIEM Raise incidents to respective team for resolution (within SLA) Identity Access Management Create and track the access to customer environments Process improvements Identify improvements in processes and KPIs Adapt to improvement initiatives Shift handover Maintain SOC shift logs with relevant activity from the shift Document investigation results, ensuring relevant details are passed to Security Engineer for final event analysis Update SOC collaboration tool as necessary Vulnerability scanning and reporting Schedule the vulnerability assessment scan for desired frequency based on agreed plan for nodes in scope Track and provide details of the scan planned/ ongoing/ completed status as and when required Governance Reports Preparation of daily, weekly and monthly reports You will bring Basic knowledge of a Security Information and Event Management System (SIEM), such as McAfee, Splunk, Qradar, etc. Basic knowledge of a vulnerability scanning system such as Nessus, Tripwire, etc. Knowledge of both Linux-based and MS Windows-based systems with technical understanding and skills for analytical problem-solving Knowledge of IP networking Ability to work in shifts The ability to work constructively under pressure Ability to work both in a team as well as individually Knowledge sharing & collaboration skills Customer oriented, service minded Deliver results & meet customer expectations Excellent communication skills, English is a must Key Qualifications: Education: Graduate in Computer Science or similar Minimum years of relevant experience: 3 to 5 years with at least 1 year of experience in IT security ITIL certification, CEH, Security +, CCNA Security or similar will be an advantage Basic knowledge of telecommunications networks will be an added advantage

Hands on experience of APM (Application Performance Monitoring)Experience on APM Monitoring tools like Dynatrace, AppDynamics, Grafana, UIMExperience on Ticketing tool like Service Now, Jira, ITSMGood Knowledge of SQL and Linux and Basic understanding of JavaBasic understanding of Incident Management Process and LifecycleBasic understanding of SLA/KPIsBasic knowledge of Microsoft Excel and Power PointGood Decision making, analytical and time management skills.Multitasking abilitiesAbility to work from office.Ability to commute to office on self-basis.Excellent communication skillsFlexibility to work in 24/7 shiftsProviding RCA for Incidents and preparing chronology.Supporting Application Team with SR and extracting result from Database as required.

About this opportunity We are now looking for a Security Analyst professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. The professional will work alongside a highly skilled, diverse team, making sure that the information assets, that we are responsible to protect, are secured. What you will do Support the following systems and functions: Security event management on 24*7 shift Monitor incoming event queues for potential security incidents Security incident management, 1st level triaging, issues and RCA Perform initial investigation and triage of potential incidents; and raise or close events as applicable Monitor SOC ticket (or email) queue for potential event reporting from outside entities and individual users Support parsers and rules development for the SIEM Raise incidents to respective team for resolution (within SLA) Identity Access Management Create and track the access to customer environments Process improvements Identify improvements in processes and KPIs Adapt to improvement initiatives Shift handover Maintain SOC shift logs with relevant activity from the shift Document investigation results, ensuring relevant details are passed to Security Engineer for final event analysis Update SOC collaboration tool as necessary Vulnerability scanning and reporting Schedule the vulnerability assessment scan for desired frequency based on agreed plan for nodes in scope Track and provide details of the scan planned/ ongoing/ completed status as and when required Governance Reports Preparation of daily, weekly and monthly reports You will bring Basic knowledge of a Security Information and Event Management System (SIEM), such as McAfee, Splunk, Qradar, etc. Basic knowledge of a vulnerability scanning system such as Nessus, Tripwire, etc. Knowledge of both Linux-based and MS Windows-based systems with technical understanding and skills for analytical problem-solving Knowledge of IP networking Ability to work in shifts The ability to work constructively under pressure Ability to work both in a team as well as individually Knowledge sharing & collaboration skills Customer oriented, service minded Deliver results & meet customer expectations Excellent communication skills, English is a must Key Qualifications: Education: Graduate in Computer Science or similar Minimum years of relevant experience: 3 to 5 years with at least 1 year of experience in IT security ITIL certification, CEH, Security +, CCNA Security or similar will be an advantage Basic knowledge of telecommunications networks will be an added advantage

We are seeking an experienced SAP FIORI Technical Consultant with expertise in SAP FIORI, SAP UI5, OData, CDS Views, AMDP, ABAP on HANA, and related technologies. The role involves developing, testing, and optimizing ERP/CRM applications on SAP S/4 HANA platforms, ensuring high-quality solutions with minimal guidance. Key Responsibilities: Develop, test, and document small to medium-complexity applications and features in SAP FIORI and related modules. Participate in technical design, code reviews, and ensure adherence to coding standards and best practices. Implement unit testing with >95% code coverage and resolve defects through Root Cause Analysis (RCA). Collaborate with cross-functional teams to understand business requirements and deliver technical solutions. Perform analysis, manage defect mitigation, and optimize existing components for efficiency. Contribute to ERP/CRM practice activities such as knowledge sharing, case studies, and hackathons. Mentor junior developers and assist in their professional growth. Assist with client interactions, including technical discussions and solution recommendations.Skills & Qualifications: Expertise in SAP FIORI, SAP UI5, OData, CDS Views, AMDP, ABAP on HANA, VIM, MDG, IDOC, AO, Adobeforms, and BEX. Strong programming background with experience in ABAP workbench and HANA Studio. Experience in SAP S/4 HANA, Central Finance (CFIN), and related modules. Solid understanding of Agile methodologies (Scrum, Kanban). Strong communication skills and ability to work independently. Ability to troubleshoot and resolve production system issues.Additional Requirements: Ability to work flexible hours, including weekends and on-call support as needed. Experience with deployment processes and resolving related issues.Educational Qualification:Bachelor's Degree (B.E/B.Tech/MCA)Preferred Skills: HANA Database & Modelling, Fiori App Debugging, and Data Loading Tools.

Are you passionate about assisting in the management of health, safety, environmental, and quality-related aspects within a company? If your response is a resounding yes, then we are hunting for you. As an HSEQ Executive at SmartQ, your primary goal will be to assist and support significantly in the management of health, safety, environmental, and quality-related aspects within a company. In addition, developing & updating HSEQ-related training materials and imparted training to the site staff, and maintained a stipulated Training Calendar , among many other tasks. If you are a dynamic, results-oriented manager with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to make a difference in the world of food and technology? Join us now! Develop and update HSEQ training materials while maintaining a Training Calendar for site staff. Implement the HSEQ framework and ensure compliance with SmartQ standards at all operating sites. Conduct HSEQ audits, review site performance, and create action plans for improvement. Prepare snag reports for partner base kitchens and cafeteria counters in coordination with site operations. Liaise with client representatives to address HSEQ-related queries and ensure compliance. Evaluate site staff performance against SmartQ HSE standards and provide guidance for improvement. Manage HSEQ and FOSTAC certifications, including audits and recertifications at operating sites. Meet clients for HSE discussions, introduce innovations, and implement upgrades in HSEQ functions. Conduct regular employee and client feedback sessions to improve HSE norms at cafeterias. Audit sites, resolve safety issues, and report incidents, accidents, and near misses. Prepare Root Cause Analysis (RCA) and Corrective & Preventive Action (CAPA) for HSEQ concerns. Ensure compliance with HSE SOPs, equipment safety protocols, and statutory requirements across all service areas. Educational Qualification & Skills Required Bachelor s degree in food science, Environmental Science, Occupational Safety, or a related field. 2+ years of experience in HSEQ roles, preferably in the food and hospitality industry. Strong knowledge of HACCP, ISO 22000, OSHA, and local HSEQ regulations. Excellent skills in risk assessment, policy implementation, and auditing. Ability to conduct training sessions and promote a safety-first culture. Strong communication, analytical, and problem-solving skills. Message from CEO: .

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What you will do: As a Senior Scalability Expert - Cloud Engineering Design and conduct scalability tests. Analyse the results, summarize the performance test and suggest next steps. Perform RCA and identify the bottleneck for any performance issue. Develop mock applications to simulate certain scalability test scenarios. Work closely with multiple teams to ensure the scalability goals are met. Find ways to evolve/develop the scalability test process for re-usability and automate them. What you bring: Hands-on experience in performance and scalability tests. Good knowledge in load and stress testing tools like nGrinder, JMeter. Strong knowledge of performance and reliability metrics of cloud microservice. Very good approach to do detailed root cause analysis. Strong experience in monitoring tools like Kibana, Dynatrace etc. Scripting/Coding knowledge in either Java or NodeJS or both. Working knowledge of cloud applications based on SAP BTP CloudFoundry. Knowledge in HANA Database Analysis and Kafka will be preferred. Meet your team: SAP Cloud ALM is a SaaS Solution comprised of a set of microservices built on Cloud native architecture using Java Spring, SAP Hana Cloud and SAP UI5 on SAP BTP. It uses certain frameworks and abstraction layers (like SAP Cloud SDK, Cloud Application Programming, etc.) written on top of Cloud Foundry. SAP Cloud ALM has more than 10K tenants and is expanding rapidly. We are establishing a project to test the scalability of SAP Cloud ALM with the expected load in future. This would involve simulating the future load, testing scalability and analyzing the results using tools like Dynatrace, etc #DevT3 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 428996 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 428996 Posted Date: Jul 7, 2025 Work Area: Software-Design and Development Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10%

Role & responsibilities Oversee end-to-end manufacturing of SMRs, DC chargers, and Controller units. Plan and execute daily production schedules while ensuring optimal utilization of manpower and resources. Ensure on-time product delivery with quality assurance in line with ISO 9001 standards. Manage component-level testing, DOA repairs, and failure analysis and documentation. Lead deployment of new product lines, including technology transfer and localization. Coordinate with cross-functional teams (design, procurement, quality) for smooth product integration and ramp-up. Execute Lean manufacturing and Six Sigma initiatives to reduce waste, rework, and downtime. Perform RCA, CAPA, and 8D analysis for customer complaints and internal issues. Implement Poka-Yoke and SPC-based process control for key operations. Lead a team of operators and technicians; conduct regular skill assessments. Deploy and maintain DOJO Room training modules for operator upskilling. Review SOPs and WI (Work Instructions) to standardize operations. Monitor inventory and material movement using Visual Management techniques, ensuring WIP and FG optimization. Participate in customer audits and presentations showcasing improvements and KPIs. Preferred candidate profile Strong knowledge of Electronics Assembly / PCBA Assembly / SMR, Charger & SMPS Testing and manufacturing processes Hands-on experience with Lean, IPC, 5S, and Six Sigma tools RCA, CAPA, and 8D methodology expertise Proficiency in SAP, Excel, and Visual Management Systems Strong leadership, training, and communication skills

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: UxM - NexThink. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Citrix Admin. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: EPM - Enterprise Performance Management. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: OpenShift. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Desktop Support. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Servicenow-Development. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: VMware Server Admin. Experience5-8 Years.