Team Lead Quality

Team Lead Quality

Eligibility Criteria:

• Qualification Any Graduate
• Excellent communication.
• Should be TL on Papers for atleast 2 Years.
• Must be Six sigma Green belt certified. Preferred Black belt
• Must have exposure to process improvement
• Should be good with MS-Office.
• Should have experience into data auditing, Claims, Billing Reimbursement .
• Should be ready to work in shifts & work from office
• Job Location - Coimbatore

Job Responsibilities:

• Team Supervision & Performance Management

  :Oversee day-to-day activities of the quality assurance team to ensure smooth operations. Delegate tasks effectively, ensuring that team members meet performance targets and deadlines. Monitor individual and team performance through data collection and reporting. Conduct regular one-on-one sessions with team members to provide feedback, identify gaps, and create action plans for improvement.

• Quality Monitoring & Compliance

  :Ensure team adherence to company policies, procedures, and client-specific SLAs. Support the implementation of quality standards as defined by the Quality Manager. Participate in calibration sessions with quality auditors and operations team leaders to maintain alignment with client expectations.

• Process Improvement Suppor

  t :Identify opportunities for process improvement within the teams scope and escalate them to the Quality Manager.Assist in the implementation of process improvement initiatives using methodologies like Lean, Six Sigma, or Kaizen.Collaborate with cross-functional teams to adopt best practices and improve operational workflows.

Interested candidates can share their resume - Jitendra.pandey@cotiviti.com

Reagrds,

Jitendra