Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industrys most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. The primary purpose of this role is to manage our web analytics setup and generate actionable insights through regular reporting. You will be responsible for configuring Adobe Analytics and/or Google Analytics (GA4), maintaining tag accuracy, and delivering dashboards and reports that help guide business and marketing decisions. In this role, you ll design and execute experiments across digital channels, helping improve user experiences, conversion rates, and product performance. You ll work cross-functionally with product, UX, marketing, and analytics teams to identify hypotheses and run impactful tests. This role would also need to focus on connecting advertising platforms (Google Ads, Facebook Ads, LinkedIn Ads, etc.) to Tableau dashboards, ensuring stakeholders have access to accurate , real-time campaign insights. What youll do & how youll make your mark. Adobe Launch Implementation: Set up, configure, and deploy Adobe Launch tags across multiple digital properties. Tag Management: Manage tagging processes, including organized implementation of new tags, updates, and troubleshooting. Set up, configure, and manage Google Analytics (primarily GA4) to track website and campaign performance accurately.Implement and manage tags using Google Tag Manager (GTM ).Develop and maintain dashboards and regular reports (using Google Data Studio/Looker Studio or other tools). Monitor test performance and analyze results using tools like Google Analytics, Optimizely, VWO, or Adobe Target.Translate experiment results into clear recommendations for stakeholders Develop test plans & campaign requirements to be implemented by our creative development teams. A/B test and continually measure the performance of journeys, pricing, TAs and any other elements key to stakeholder journeys. Collaborate closely with all respective stakeholders and teams to align optimization activities with other organizational strategy . Collaborate with the Marketing team to ensure optimization is in place on all emails, social and other marketing spaces such as landing pages, lead generating forms etc. Manage Adobe Analytics implementation, including tagging strategy, variable configuration ( eVars , props, events), and report suite management. Work closely with the Marketing team to manage key conversion points in the marketing funnel and increase funnel marketing efficiencies. Optimize the lead-to-customer conversation rate and marketing s conversion paths through maximizing traffic to our various sites and platforms. Convert qualitative data into prioritized testing & optimization brilliance. Take action on key metrics and KPIs, through continuous website testing and user experience improvements. Evaluate and improve on the effectiveness of campaigns through data-driven strategy and KPI focused analysis. Create and execute deliverables including Website audits, user journeys, heuristic reviews, wireframes, information architecture, task flows, user scenarios and persona development. Provide regular analysis and reporting on performance, identify anomalies, and provide recommendations on order conversion optimization. Demonstrated Skillset Confident analytically and commercially astute, with prior experience of delivering explicit revenue growth through web transformation and optimization projects. Proficiency in Google Tag Manager (GTM) for tag implementation and event tracking. Strong analytical and problem-solving skills. Experience in best practice technical tools for optimization & data analysis. Hands-on experience with platforms like Google Ads, Meta (Facebook) Ads, LinkedIn Ads, and others. Proficiency with SQL and working with relational databases or cloud data warehouses (e.g., BigQuery ) Proficiency in Adobe Workspace, segmentation, calculated metrics, and pathing analysis. Experience in performance marketing, growth analytics, or business intelligence. Project management, leadership, strategic thinking and organization/time management. Experience with data visualization and reporting tools (e.g., Looker Studio, Tableau). Excellent planning, organization, project and time management along with the ability to multi-task. Familiarity with additional analytics platforms (e.g., Adobe Analytics) Exceptional teamwork and collaboration. Strong communication and interpersonal skills. Focus on automation and efficient operation. Positively, resilience and resourcefulness - have strong critical thinking and problem solving skills. Who you are & what youll need to succeed. Required Experience: 3+ years of experience in an ecommerce tag management role, with specific expertise in complex tag property implementations in Adobe Launch. Experience in implementing and QA- ing Marketing Pixels. Proficiency in other tag management platforms a plus (Tealium IQ, Google Tag Manager) Must have intermediate coding knowledge of JavaScript and HTML. Must be familiar with Adobe Analytics extension custom code. Must pass front end coding interview/assessment, as well as have at least 2 years of experience in this area. Must have 3-4 experience in Adobe Launch specifically. Must have experience managing multi-website Tag Properties, Must have experience in managing, creating, custom coding marketing pixels, affiliate pixels, referral pixels, and functionality scripts, Adobe Analytics and other types of Analytics pixels. Soft skills: thoroughness (extremely important), good at documentation. Attention to Detail: Ability to meticulously manage and verify tagging accuracy across multiple platforms and environments. Strong attention to naming conventions, and adherence to organization and tagging architecture. Meticulous in updating documentation. Analytics Tools: Knowledge of digital analytics tools such as Adobe Analytics, Google Analytics, or similar platforms. Problem-Solving: Strong troubleshooting and analytical skills to identify issues and implement solutions quickly and carefully. Collaboration: Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical teams. Certifications: Adobe Launch, Google Tag Manager or Adobe Analytics certification is a plus. Openness to learning new tools. Preferred Qualifications: Experience with server-side tagging, CDP, Adobe Journey Analytics, Web SDK, or other emerging analytics technologies. Familiarity with project management tools such as JIRA. Basic understanding of digital marketing practices, and/or experience in marketing campaigns. Why you ll love us. We ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance . Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another s differences. We re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you . . At Newfold , taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you We re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!

Roles & Responsibilities: 1. Cloud Infrastructure Management: Manage and optimize OCI and other cloud platforms, including Compute, Storage, Networking, and Observability tools. Implement and manage cloud IAM policies, NSGs, Security Lists. Automate provisioning, scaling, and management of cloud resources using tools like Terraform and Ansible. Diagnosing issues with connectivity, performance, and security, using monitoring and logging tools like CloudWatch, Grafana, and Prometheus. 2. System Operations: Conduct regular patch management and system maintenance to ensure platform stability. Troubleshoot and resolve hardware, OS, and database issues for Linux/Unix systems. 3. Monitoring s Observability: Set up and maintain system and application monitoring using tools like Grafana, Prometheus, Zabbix, and OCI Monitoring. Proactively identify and resolve performance issues using dashboards and alerts. 4. Automation s Documentation: Automate repetitive tasks using Bash, Python, or Ruby and maintain operations documentation. Use tools like Terraform for Infrastructure as Code and configuration management. 5. Incident Management: Handle incidents and escalations, ensuring SLAs and uptime standards are met. Collaborate with engineering teams for root cause analysis (RCA) and permanent fixes. 6. Database s Application Support: Manage and troubleshoot databases like MySQL and PostgreSQL, and web servers like Apache and Nginx. 7. Collaboration s Shift Management: Work with global teams, ensuring smooth hand-offs in a 24x7 environment. Who are you? Hands-on experience with OCI or any other platform (AWS, Azure, or GCP). Proficiency with Grafana, Prometheus, Zabbix, and similar tools. Strong fundamentals, including troubleshooting, file systems, and OS tools. Networking: Knowledge of DNS, HTTP, TCP/UDP, and the OSI model. Scripting: Proficiency in Bash, Python, or Ruby. (Fundamental) Experience with Terraform and IaC tools. (Understading is a must) Database Management: Intermediate-level skills in MySQL, PostgreSQL, and backup/recovery processes. Experience with DDoS mitigation, web caching (e.g., Nginx, Varnish), and hybrid cloud integration. Knowledge of virtualization and configuration management tools like Ansible or Puppet. Advanced troubleshooting of hardware RAID controllers and cloud automation using OCI CLI. Preferred Experience 6+ years in managing and operating hybrid infrastructure Educational Qualifications: Diploma/BE/BCA/MCA/MSc in Computer Science or IT. Certifications such as OCI Certified Architect Associate, AWS Certified Solutions Architect, or Azure Administrator Associate are a plus. Why you ll love us: We ve evolved: We provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance: Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another s differences: We re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20+ affinity groups where you can network and connect with Newfolders globally. We care about you : At Newfold , taking care of our employees is our top priority. We make sure that cutting edge benefits are in place for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!

Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industrys most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. Whats the Business Unit like? ResellerClub was built with the objective of becoming a one-stop-shop of Web Presence products for Professionals and SMEs. We partner with a variety of world-famous providers of Web Hosting, Email Hosting, SaaS, and security products to offer you the best products to fit your every need. In addition to providing great choice in products we are also upgrading our interfaces to deliver a highly intuitive and efficient experience in adding, managing, and transacting with your customers through the Orderbox platform. What you ll do & how you ll make your mark. Managing relationships with all accounts and partners both within India and globally. Provide consulting and guidance on integrating partners existing systems with ours Identifying business development opportunities with key focus on growing business from existing partners Implementation of marketing initiatives and sales promotions Delivering presentations & pitches to introduce new services to existing partners Negotiating & closing deals which establish long term business partnerships Liaising with internal teams, across departments to enable efficient and timely client setups & integrations Liaising with the operations team to ensure smooth functioning of the team as a whole Understand requirements and provide information to the end user to choose the right solution Assist & resolve conflicts, issues and problems and provide solutions to customers in a timely manner to maintain trust when small & medium businesses inquire via phone, chat or email. Develop a robust pipeline and achieve assigned revenue targets and service levels Maintain and manage the pipeline with accurate notes and rigorous follow ups. Recommend changes in products, services and policies by evaluating results and competitive developments Who you are? Should be a star business professional with 0-2 years of experience in handling strategic clients and implementing international sales & marketing initiatives/account management processes for an IT company (preferably in the internet domain) You are looking to build a career in sales and account management Have immaculate written and oral communication skills and is comfortable with dealing with clients via email/chat & phone You are tenacious & street smart You work with minimal supervision You have excellent business acumen - a keen eye to snap up opportunities that surface through the course of managing an account You are objective driven, analytical, extremely motivated and a logical and creative thinker You are able to manage stakeholders, and have the ability to take quick, sound decisions which are critical to success in this role. Why you ll love us: We ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from- home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another s differences . We re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. . At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold

Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, BigRock, ResellerClub ,CrazyDomains, HostGator, Network Solutions, Register.com, Web.com and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. What you will do: Newfold is seeking an experienced Senior SDET with strong skills in Testing, Automation, DevOps, and Programming to join our team. The Senior SDET will be responsible for architecting and building test frameworks for real-time, large-scale applications, developing, and executing test cases, and driving automation for microservices and micro-frontends. The ideal candidate should have strong programming skills, experience with automated testing tools and frameworks, and a deep understanding of software development best practices. Design, develop, and maintain automated test suites for web and mobile applications. Collaborate with development teams to ensure high-quality software products. Develop and execute test cases to identify defects and improve overall software quality. Design and implement test automation frameworks using modern technologies such as Selenium, Appium, Robot Framework, WebDriverIO and JMeter or likewise. Integrating projects with automation CI/CD servers like Bamboo or Jenkins Monitoring timely builds and managing product deployments efficiently Work with cross-functional teams to establish quality benchmarks and metrics. Identify, report, and track defects using JIRA or similar tools. Review and analyze test results to identify trends and areas for improvement. Participate in code reviews and provide feedback to improve code quality and testability. Research and evaluate new testing tools and methodologies to improve testing efficiency and effectiveness. Mentor and provide guidance to other SDETs on the team. Who you are: Bachelor/Masters degree in Computer Science or related disciplines (BTech / BE / ME / BCA /MCA ) 3 to 5 years of experience as an SDET or Software Engineer with a strong focus on testing Experience in architecting & building test frameworks for real-time, large-scale applications (good to know) Curiosity to find out how things work to discover how to break code Strong QE skills in test planning, including designing and executing test cases, bug isolation, bug report writing and troubleshooting and test case management Experience in white box testing and/or Test-Driven Development Strong programming skills in languages such as Python, Java and/or JavaScript Experience with automated testing tools such as Selenium, Appium, Robot Framework, WebDriverIO and JMeter or similar (mandatory) Experience with test automation frameworks such as Cypress, TestNG, JUnit, or PyTest (good to know) Knowledge of software development best practices, including Agile methodologies Experience with testing web applications, APIs, and mobile applications Strong analytical and problem-solving skills with excellent communication & collaboration skills Good understanding of the product architectures that are based on microservices & micro- frontends Strong analytical and problem-solving skills with the ability to think creatively and approach problems from different angles Familiarity with a variety of data analysis and machine learning techniques, including linear regression, logistic regression, classification, clustering, and dimensionality reduction Experience working with large datasets and high-performance computing environments Excellent communication and presentation skills, as well as the ability to collaborate effectively with others Understanding of the business domain and the ability to translate business problems into technical solutions Experience in building and deploying machine learning models into production. Familiarity with cloud computing platforms such as OCI, AWS, Azure, or GCP.

Job Title: Systems Administrator - L1 Location: Remote Experience: 2 - 3 years in a system administration role, supporting a large cluster of servers in web/hosting environments, monitoring infrastructure hosted in on-premises data centres and Cloud Infrastructure (OCI, AWS or Azure). Roles & Responsibilities: 1. System Monitoring and Support: Continuously monitor on-premises an d cloud infrastructure using tools like Grafana , Zabbix and any Cloud monitoring tools . Proactively identify , troubleshoot, and resolve system issues to ensure maximum uptime. 2. Cloud Infrastructure Administration: Configure and manage cloud services such as Compute Instances , Block Volumes , Object Storage , VCNs (Virtual Cloud Networks) , and Load Balancers . Implement and manage IAM Policies , Compartments , and Tagging for resource organization and access control. Optimize cloud resources for cost and performance using tools like Cost Analysis . Configure and maintain Database Services , such as Autonomous Databases and DB Systems . 3 . Infrastructure as Code ( IaC ): Use Terraform to manage and provision cloud infrastructure. Write, assess , and maintain Terraform scripts for scalable and consistent deployments. Collaborate with DevOps teams to adopt and refine infrastructure best practices. 4 . Incident and Change Management: Manage incidents, service requests, and changes via ServiceNow ITSM tools. Collaborate with teams to resolve complex technical challenges within SLAs. 5 . Automation and Scripting: Develop and maintain scripts in Bash , Python , PERL , Ruby , or similar languages to automate routine tasks. Enhance operational processes to improve system performance and team efficiency. 6 . Documentation and Reporting: Maintain accurate documentation of system processes, configurations, and incident resolutions. Share knowledge with team members to foster collaboration and faster problem resolution. Required Skills: Proven experience in system administration across on-premises and cloud environments. Linux/Unix fundamentals, File Systems troubleshooting, good understanding of the various tools / services that are available by default with the Operating system. Good understanding of Linux Systems implies understanding these and more Any Shell/Bash, sed /awk/grep/ egrep , VI/VIM/Emacs, netstat, lsof , strace , ps /top/atop/ dstat , grub boot config & systems rescue, fstab /disk labels, ext3/ext4, IPtables , sysstat ( sar / vmstat / iostat etc), run levels & startup scripts, sudo /chroot/ chkrootkit / rkhunter . Knowledge of concepts like DNS, HTTP, TCP/UDP . Understanding of RAID/DAS/SAN/NAS storage solutions. Exposure to database servers such as MySQL Intermediate level skills managing web servers running Apache, Nginx, BIND, Exim, Dovecot etc. Familiar with Firewall tools like iptables, CSF, LFD Hands-on experience with cloud services such as Compute , Block Volumes , Object Storage , Networking (VCNs, Subnets, Security Lists, and DRG) , and Load Balancers . Knowledge working with Terraform and automation tools like cloud CLI . Experience with monitoring tools like Grafana , Zabbix , and Cloud Monitoring . Familiarity with OCI security features, including IAM Policies , KMS , and Vault Services . Experience with ServiceNow ITSM or equivalent tools. Desirable Skills: Certifications : (preferred not mandatory) Cloud Infrastructure Certified Associate /Professional . (OCI/AWS/Azure) Red Hat Certified System Administrator (RHCSA) or equivalent. Advanced scripting capabilities in languages like Python , Bash , Go , PHP etc . Soft Skills: Strong analytical, troubleshooting, and problem-solving abilities. Excellent communication and collaboration skills. Work Conditions: Willingness to work shifts and participate in a 24/7 on-call rotation . Ability to thrive in a fast-paced and dynamic environment.

About Us: Newfold Digital (with over $1b in revenue) is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, Crazy Domains, HostGator, Network Solutions, Register.com, Web.com and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. With our extensive portfolio of products and spectrum of personalized support, we take pride in collaborating with our customers to serve their online presence needs with everything from domains, hosting and website builders to online marketing tools. What you ll do: A Back-End Developer with 4-8 years of experience is expected to play a key role in building scalable, secure, and high-performance server-side applications. The role involves close collaboration with cross-functional teams to deliver robust technological solutions that enhance digital platforms and elevate the customer experience. Who you are: Design, develop, and maintain scalable back-end systems and APIs Collaborate with front-end developers, product managers, and DevOps teams Ensure application performance, uptime, and scalability Participate in code reviews, testing, and debugging Continuously improve development processes and contribute to CI/CD pipelines Strong knowledge of Node.js and TypeScript Experience working with Docker and Linux environments Familiarity with Bundlers (e.g., Webpack, Rollup) Basic understanding of Kubernetes Good to Have: Experience with Java development Familiarity with Terraform and Cloudflare Knowledge of Angular or React Hands-on experience creating and managing CI/CD pipelines Why you ll love us. We ve evolved : We provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance: Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another s differences : We re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20+ affinity groups where you can network and connect with Newfolders globally. We care about you : At Newfold, taking care of our employees is our top priority. We make sure that cutting edge benefits are in place for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you We re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!

About Us: Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The companys world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you ll do Participate in 24x7 shifts Monitor the stability of our products with various internal tools. L1/L2 Support ownership of all hosting products (cpanel / plesk / vps / cloud / dedicated). Handle incident response, troubleshooting and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets, phone calls made to the team about various issues. Exhibit a sense of urgency to resolve issues. Build advanced automation workflows for automating repeated issues. Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. Ensure SLAs and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. Liaison with engineering teams for RCAs, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Ensure smooth hand-offs between shifts. Who you are(2-3 years of experience) Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels startup scripts, sudo / chroot / chkrootkit / rkhunter. Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals Fundamentals: Basic DNS Networking, TCP/UDP, IP Routing, HA Load Balancing Concepts. Application Protocols: SMTP,HTTP,FTP,IMAP,POP. Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have: Understanding of Cloud Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN Others: Regular expressions, Rescue Kits like TRK, etc. Certification: Red Hat Certified Engineer (RHCE), GCP Why you ll love us. We ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another s differences . We re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you We re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!

Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industrys most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company livesin the intersection of our people, our customers, and our brands. What youll do & how youll make your mark. Develop and maintain reusable front-end components in Adobe Experience Manager (AEM). Work with AEM components and templates, including integrating front-end code with AEMs rendering system. Collaborate with cross-functional teams, including designers, back-end developers to deliver digital experiences. Who you are & what youll need to succeed. Advanced English skills Strong proficiency in HTML5, CSS3, JavaScript/TypeScript, and responsive web design principles. Experience integrating front-end code with AEM components, templates, and workflows. Familiarity with AEM Sightly (HTL) and Sling models and AEM ecosystem. Excellent communication skills and ability to collaborate effectively in a team environment. Experience AEM experience (>3 yrs) HTML, CSS, JavaScript/Typescript experience (>3 yrs) AEM component creation, SIGHTLY (>3 yrs) Total experience (>5 yrs)

About Us Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The companys world-class family of brands includes BlueHost , HostGator, iPage , Domain.com, A Small Orange, MOJO Marketplace, BigRock , and ResellerClub . What you ll do? Participate in 24x7 shifts Monitor the stability of our products with various internal tools. L1 Support ownership of all hosting products ( c P anel / P lesk / VPS / C loud/ D edicated). Handle incident response, troubleshooting, and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets and phone calls made to the team about various issues. Exhibit a sense of urgency to resolve issues. Build advanced automation workflows for automating repeated issues. Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. Ensure SLAs and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems and alerts, and follow up on escalated issues. Liaison with engineering teams for RCAs, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Ensure smooth hand-offs between shifts. Who you are? Educational Qualifications: Graduate, preferably in Information Technology or Computer Science. Consistently strong academic performance. Linux: Good understanding of Linux Systems, Any Shell/Bash, sed/awk/grep/ egrep , VI/VIM/Emacs, netstat, lsof , strace , ps /top/atop/ dstat , grub boot config & systems rescue, fstab /disk labels, ext3/ext4, IPtables , sysstat ( sar / vmstat / iostat etc ), run levels & startup scripts, sudo /chroot/ chkrootkit / rkhunter . Windows: Windows 2000/2003/2008, NTFS chkdisk / acls etc , troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. Application Protocols: SMTP, HTTP, FTP , IMAP, POP . Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have: Understanding of Cloud Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. Windows: WMI, Powershell /VB scripts, MS-SQL Fundamentals. Applications: Postfix/ qmail /Exim, Database Systems Fundamentals (MySQL/Postgres ),Nginx /Apache ( mod_php , mod_fcgid , CGI, php -fpm etc ), Tomcat. Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN Others: Regular expressions, Rescue Kits like TRK, etc. Certification: Red Hat Certified Engineer (RHCE), GCP Why you ll love us: In this era of COVID-19, we believe in putting our employees first and keeping them safe. We were one of the first technology companies to make significant changes to our office environments and team interactions, including mandatory working from home and safety procedures to enter our office space. We are committed to no face-to-face interaction with our employees until the data shows it is entirely safe for our teams. Here is just a snippet of what we think you ll love: Grow together. Our exciting virtual learning & development programs never cease to amaze us. Participate in our Expert Speak sessions/E-learning courses to grow professionally & personally. Work with creative & innovative teams. We believe in hiring the best of the best and are proud of being surrounded by people who think out of the box to only better our products, work & customer experiences. Did someone say free domain? Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Leave your worries aside! Juggling the demands of career and personal life can be stressful and challenging but don t worry! Our employee assistance program services provide free, confidential, short-term counseling. This benefit is also extended to an immediate family member.

Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industrys most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Markmonitor, Network Solutions, Yoast, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. In August 2021, Yoast joined the company Newfold Digital . Joining forces with this leading web-presence solutions provider will help us reach even more people to help them improve their SEO. It enables us to expand on our work across many platforms and bring more of our SEO ideas into practice. A big change, but a lot will also remain the same: our team, our brand, our headquarters in Wijchen, and Yoast SEO. And, of course, our mission: SEO for everyone . We are seeking experienced Senior Content Writers with proven expertise in SEO and WordPress. In this role, you will be responsible for crafting engaging, reader-friendly content such as instructional guides, blog posts, and product pages. Additionally, you ll leverage AI-powered tools to enhance content creation efficiency, ensure clarity, and maintain high editorial standards across all brands and digital products. What You ll Do & How You ll Make Your Mark Key Responsibilities: Develop High-Quality Content: Create original, reader-friendly, SEO-optimized blog content and help section articles that simplify complex product functions. Optimize & Enhance Existing Content: Review, update, and refine articles to align with the latest product features and industry best practices. AI-Driven Content Creation: Utilize AI-powered content generation, editing, and optimization tools to streamline research, drafting, and proofreading. Editing & Reviewing: Ensure all content is meticulously edited, proofread, and reviewed for accuracy, consistency, and brand compliance before publication. CRO Best Practices: Craft compelling, conversion-focused content that engages users and encourages action. Optimize copy for clarity, persuasiveness, and readability while strategically placing CTAs to drive conversions. Develop Product Content: Assist the Product Copywriter in crafting concise, sales-driven copy that enhances product appeal and drives conversions. WordPress Proficiency: Upload content and create new webpages using existing templates no coding or developer skills required. Training will be provided if the candidate has no prior experience. Product Research & Testing: Understand product functionality by researching, testing, and identifying potential user challenges, ensuring content preemptively addresses these concerns. Visual & Multimedia Integration: Enhance content clarity with original screenshots, diagrams, and AI-generated visuals whenever necessary. Content Formatting & Compliance: Upload content to the CMS (WordPress), adhering to standardized writing guidelines, SEO best practices, and brand voice consistency. Time Management & Deadline Adherence: Efficiently manage multiple content projects, prioritize tasks, and meet tight deadlines without compromising quality. Continuous Learning & Innovation: Stay updated with the latest AI tools, industry trends, and technology advancements to enhance content strategy and efficiency. Collaborate & Communicate: Work cross-functionally with product teams, UX designers, and support teams to ensure accurate and up-to-date documentation. Ad-Hoc Responsibilities: Support additional content projects, editorial initiatives, and process improvements as needed. Who You Are & What You ll Need to Succeed Proven Experience: Minimum 4+ years of corporate experience in SEO content writing, technical documentation, or a related field, ideally in the tech or SaaS industry. AI Literacy: Familiarity with AI-driven content creation tools (e.g., ChatGPT, Grammarly, Jasper, Surfer SEO) and their application in content optimization. Strong Writing & Editorial Skills: Excellent command of English grammar, a clear and concise writing style, and the ability to break down complex topics into easily digestible content. Technical Proficiency: Ability to grasp technical concepts quickly, research effectively, and translate findings into user-friendly documentation. Attention to Detail: Strong organizational and analytical skills to ensure accuracy, consistency, and adherence to brand voice. Editing & Reviewing Expertise: Strong editing, proofreading, and content reviewing skills to maintain high editorial standards and brand consistency. Time Management & Multitasking: Ability to manage multiple projects efficiently, prioritize workload, and meet tight deadlines. Problem-Solving & Proactiveness: Ability to identify content gaps, suggest improvements, and take initiative in enhancing existing processes. Reliability & Confidentiality: Must be able to manage sensitive information with integrity and maintain strict confidentiality. Flexible & Adaptable: Willingness to adjust to evolving content needs, workflows, and working hours when required.

Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industrys most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. Whats the Business Unit like Bluehost, is one of Indias leading web services brands that provides domains, websites, hosting, and servers to businesses and professionals across India. It has created a huge cachet for itself as an innovative brand with a set of highly acknowledged award winning TV campaigns. Bluehost is one of the top brands in its category today. What you ll do & how you ll make your mark Assist customer inquiries via phone, chat or email. Understand requirements and provide information to the customer to choose the right solution. Develop a robust pipeline and achieve assigned revenue targets and service levels. Maintain and manage the pipeline with accurate notes and rigorous follow ups. Identify and work with existing customers to improve and expand relationships. Coordinate and engage necessary resources from the Product, Operations and Marketing teams. Sustain accurate forecasts. Recommend changes in products, services and policies by evaluating results and competitive developments. Who you are & what you ll need to succeed. Graduate from any stream (mandatory) 0-2 years of work experience Should be willing to work in rotational shifts Good oral & written communication skills Excellent analytical skills Good Team Player Ability to complete large volumes of work What are we offering Young and energetic team, with a healthy competitive spirit! Inside sales role - no field sales, no cold calling! Open-minded & supportive work environment, to empower you to be the best version of yourself! Personal & professional development that ensures your growth! Opportunity to Work from Office, Hybrid or Remotely! Why you ll love us. We ve evolved; we provide three work environment scenarios . You can feel like a Newfolder in a work-from- home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another s differences. We re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you We re fans of helping our employees learn different asects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!