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5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
Career Category Operations Job Description HOW MIGHT YOU DEFY IMAGINATION You ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goalsAt Amgen, our shared mission to serve patients drives all that we do. It is key to our becoming one of the world s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role. What you will do The Quality Compliance Senior Manager is a global role and part of the Clinical & Research Quality (CRQ) team for the R&D Quality Organization. CRQ organization plays a critical role in ensuring that our research and development activities are conducted in an ethical and responsible manner . CRQ is responsible for ensuring that our research and development activities meet the highest standards of quality and compliance, ultimately keeping patients safe, protecting their welfare, while ensuring that all data produced has integrity. In this vital role , the Quality Compliance Senior Manager will contribute to providing leadership to ensure excellence in R&D Quality Processes is maintained through oversight and improvements when compliance issues are identified In addition, this role will serve as a mentor for Amgen staff in India who will be working to advance the Quality System, and they will act to manage day to day activities for the team. They will be an integral team member working globally with Business Process Owners to ensure compliance with regulations and other business requirements. This role will be part of supporting the digital quality management system (DQMS) as a Subject Matter Expert ( SME ) to support the core processes managed in Quality. Additionally, the Quality Compliance Senior Manager will provide proactive end to end quality support for the management of Quality Incidents/Quality Events , working closely with Quality Leads in approving investigations , including root cause analysis (RCA) and C orrective & Preventive Action (C APA ) plans. Roles & Responsibilities: The Quality Compliance Senior Manager will work both independently and in a team environment to foster collaborative relationships with in R&D Quality. In this vital role , they will be responsible for supporting processes and operational activities related to ; overseeing deviations, preparation of audits and inspections across R&D Quality including Good Pharmacovigilance Practice ( GPvP ), Good Clinical Practice (GCP) and Good Laboratory Practice (GLP). As part of strengthening and advancing Amgen s R&D QMS, this role provides end-to-end quality support to Deviation owners, RCA owners, and CAPA owners. Manages the Amgen India R&D Quality team to ensure that the team is supported and managed on a day-to-day basis. Support s the intake, triage, and categorization of deviations, ensuring appropriate classification and documentation. Facilitate s timely and thorough deviation investigations in collaboration with functional area r epresentatives and Quality Leads. E nsure s consistent and compliant documentation of deviation records within the electronic quality management system ( D QMS). Monitor s and ensure s adherence to timelines, escalating delays and risks as needed. Support s Global Patient Safety and Global Development teams in GxP inspection management activities and GxP audits from business partners Identif ies , lead s , or contribute s to continuous improvement initiatives to enhance CAPA management practices. Collaborate s with cross-functional partners to ensure processes remain effective, efficient, and aligned with industry best practices and evolving regulations. Ensure s the integrity, traceability, and quality of deviation and CAPA records in compliance with ALCOA+ principles. Monitor s quality metrics and key performance indicators (KPIs) related to deviation and CAPA management. Analyses trends and perform root cause trending to identify systemic issues and opportunities for process improvement. Manage s , organize s and analyse s data through different systems, tools, or platforms, including Excel and Smartsheet Maintain s knowledge of current regulatory and quality practices/issues Maintain s the Global R&D CRQ and SMQ SharePoint sites Manage s the appropriate archival and retention of audit documentation. What we expect of you Basic Quali fi cations and Experience: Master s degree with 10-12 years of Pharma and Biotech R&D or commercial manufacturing Quality experience. Continuous Improvement/Change Management experience is preferred Additional Competencies/Skills: Exceptional attention to detail and accuracy in all deliverables. Ability to work independently and proactively in a fast-paced environment. Proficiency in Smartsheet, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (e. g. , Teams, WebEx ) Good team building skills and the ability to on-board new employees and develop them over time Familiarity with project management tools and methodologies. Knowledge of GCP, GLP and/or GPvP . Experience working in a multinational environment with global teams. Excellent verbal and written communication skills. High degree of professionalism and interpersonal skills. Strong problem-solving abilities and adaptability to changing priorities. Collaborative attitude and ability to build positive relationships across diverse teams. Resilience, discretion, and the ability to thrive under pressure Equal opportunity statement We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com .
Posted 2 weeks ago
3.0 - 7.0 years
6 - 7 Lacs
Nashik
Work from Office
Responsibilities & Key Deliverables Manages the day-to-day operations of all shifts of a large facility or multiple manufacturing facilities. Monitoring overall operations performance and implementing production, cost, and quality, compliance to safety guidelines, environmental requirements and TPM activities for manufacturing. Overseeing operations activities, ensuring that schedules and performance requirements are met and system resources are used effectively. Managing staffing, development, and performance management programs for operations staff; managing, motivating, and developing management team. Maintaining relationships with business, sales, and engineering; coordinating strategies, communications, and joint initiatives for multiple and distributed facilities Preferred Industries Manufacturing Automobile Manufacturing & Trad Education Qualification Bachelor of Engineering; Bachelors of Technology in Mechanical; Bachelor of Engineering in Mechanical; Diploma; Bachelors of Technology General Experience 3-7 Years Critical Experience System Generated Core Skills Facility Management Quality Compliance OHSAS 18001 - Occupational Health & Safety Total Productive Maintenance (TPM) Operations Management Resource Management Staffing Performance Management Team Development Team Management Stakeholder Management System Generated Secondary Skills
Posted 2 weeks ago
3.0 - 7.0 years
3 - 8 Lacs
Nashik
Work from Office
Responsibilities & Key Deliverables Manages the day-to-day operations of all shifts of a large facility or multiple manufacturing facilities. Monitoring overall operations performance and implementing production, cost, and quality,compliance to safety guidelines, environmental requirements and TPM activities for manufacturing. Overseeing operations activities, ensuring that schedules and performance requirements are met and system resources are used effectively. Managing staffing, development, and performance management programs for operations staff; managing, motivating, and developing management team. Maintaining relationships with business, sales, and engineering; coordinating strategies, communications, and joint initiatives for multiple and distributed facilities Preferred Industries Manufacturing Automobile Manufacturing & Trad Education Qualification Bachelor of Engineering; Bachelors of Technology in Mechanical; Bachelor of Engineering in Mechanical; Diploma; Bachelors of Technology General Experience 3-7 Years Critical Experience System Generated Core Skills Facility Management Quality Compliance OHSAS 18001 - Occupational Health & Safety Total Productive Maintenance (TPM) Operations Management Resource Management Staffing Performance Management Team Development Team Management Stakeholder Management System Generated Secondary Skills
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
kottayam, kerala
On-site
As the Green Coffee Operations Head, your primary responsibility will be to oversee the production and operations of green coffee at our facility in Kurianad, Kottayam. With a minimum of 5 years of experience in green coffee curing works, preferably in green coffee processing, and an educational background in B.Tech/B.E. in Food Technology, Mechanical/Industrial Engineering, or a related coffee board diploma, you will lead a team to ensure the efficient processing of green coffee. Your key responsibilities will include developing and executing production strategies that align with sales forecasts and customer requirements. You will be responsible for managing day-to-day operations across hulling, colour sorting, blending, and packaging lines to meet volume, quality, and timeliness standards. Adherence to SOPs and GMP practices will be crucial in maintaining operational excellence and process optimization. Quality and food safety compliance will be a top priority, requiring strict adherence to food safety norms and internal quality standards. Collaboration with the Quality Assurance team will ensure that the final product meets all customer and regulatory specifications. Additionally, you will lead and motivate production teams, conduct training sessions, and promote a culture of ownership and continuous learning. Inventory and resource management will be essential to ensure uninterrupted production, with a focus on controlling costs and contributing to budgeting and forecasting initiatives. Data-driven operations using ERP systems will enable real-time tracking and reporting of production metrics. Health, safety, and sustainability management, as well as maintenance and equipment readiness, will also fall under your purview. Your role will involve cross-functional coordination with Quality Control, Supply Chain, R&D, and Sales teams to align production output with market demands and support New Product Development initiatives. Contributing to the company's sustainability and export-readiness efforts will be key to the success of the overall operation.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a Metallurgical Engineer, you will be responsible for developing and formulating metallic raw materials for dies and precision tools. You will analyze and recommend alloy compositions to ensure mechanical strength, wear resistance, and corrosion performance standards are met. Collaborating with R&D and production teams, you will work on new die/tool material innovations. Conducting metallurgical failure analysis, you will suggest improvements in tool performance and durability. Additionally, you will evaluate and manage heat treatment processes, coating, and surface finishing techniques while ensuring quality compliance with ISO and industry standards for metallurgy. Working closely with vendors/suppliers, you will verify that material specs are met for procurement. To qualify for this role, you should hold a B.E./B.Tech/M.Tech in Metallurgical Engineering or Materials Science and have at least 3 years of experience in tool/die metallurgy or a related manufacturing environment. A strong knowledge of steel grades, tool steels, powder metallurgy, and heat treatment is essential. Hands-on experience with spectroscopy, microstructure analysis (SEM/EDX), and hardness testing is required. Excellent analytical, problem-solving, and cross-functional communication skills will be beneficial in this position.,
Posted 2 weeks ago
4.0 - 7.0 years
4 - 7 Lacs
Kolkata
Work from Office
JOB PROFILE OF SR. TECHNICAL OFFICER-QUALITY ASSURANCE MENDINE PHARMACEUTICALS PVT LTD Job Title / Designation- SENIOR TECHNICAL OFFICER - QA Qualifications- M.PHARM Experience- 5 to 6 years experience in QUALITY ASSURANCE Job Objective- The ideal candidate will be responsible for implementing and maintaining quality systems, ensuring compliance with cGMP guidelines, conducting internal audits, reviewing batch records, and supporting regulatory inspections. This role demands strong documentation skills, a sound understanding of pharmaceutical quality standards, and the ability to work collaboratively across departments to uphold product integrity and safety throughout the manufacturing process. Job Responsibilities 1) Quality Risk Management 2) Batch Manufacturing Record preparation 3) Process Validation 4) Packaging Material Specification Preparation 5) APQR 6) Cleaning Validation 7) Regulatory Affairs activity 8) Dossier preparation 9) Application of ONDLS system 10) Form 29 & Form 30 preparation 11) Endorse documents preparation 12) New drug application 13) COPP application in ONDLS.
Posted 2 weeks ago
5.0 - 8.0 years
15 - 17 Lacs
Mumbai
Work from Office
TL manual Testers with Wealth Management experience:Key Responsibilities:Test Plan Development:Creating comprehensive test plans and strategies based on project requirements and specifications Test Execution:Conducting manual testing, including functional, regression, and performance testing Defect Management:Identifying, documenting, and tracking defects using appropriate tools, and working with developers to resolve issues Team Leadership:Supervising, mentoring, and guiding manual testers, ensuring they are properly trained and equipped to perform their duties effectively Process Improvement:Identifying and implementing improvements to testing methodologies and processes to enhance overall quality Compliance:Ensuring adherence to compliance and regulatory standards in wealth management applications Communication & Collaboration:Collaborating with cross-functional teams, including developers, product managers, and business analysts, to clarify requirements and ensure project success Reporting & Tracking:Monitoring and reporting on testing progress, risks, and issues, providing regular updates to stakeholders Documentation:Maintaining accurate and up-to-date test documentation, including test cases, scenarios, and results Environment Management:Managing testing environments and ensuring they are appropriately configured and updated
Posted 2 weeks ago
2.0 - 7.0 years
3 - 7 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
Multiple Positions Responsibilities Key Responsibilities: Hands-on experience in project execution, team leadership & quality compliance in renewable energy infrastructure. Strong technical skills, site execution, and coordination with vendors and consultants. Responsible for on-site supervision, daily reporting, and contractor management. Hiring organization Rays Power Infra Limited Experience 2-7 Years Job Location Karnataka and Rajasthan
Posted 2 weeks ago
2.0 - 3.0 years
0 - 0 Lacs
Paithan
Work from Office
Post : Maharashtra FDA Approved - QC Chemist Active Pharmaceutical Ingredients (APIs) and Pharmaceutical Intermediates Manufacturing Facility. Experience : Minimum 2-3 years’ experience in a Quality Control laboratory, preferably in the APIs Industry Willingness to work flexible hours or shift work if required. Location : MIDC Paithan, Chhatrapati Sambhaji Nagar. Educational Qualification : B.Sc. / M.Sc. (Analytical Chemistry) Job Description: Perform routine Quality Control testing on raw materials, in-process samples, and finished API products to ensure compliance with specifications. Utilize standard analytical techniques such as HPLC, GC, Spectroscopy, titration, IR, and dissolution testing. Conduct tests for purity, potency, identity, and impurities in accordance with official monographs (e.g., USP, EP) or internal specifications. Assist in the development, validation, and qualification of analytical methods, ensuring they are suitable for their intended purpose and meet regulatory standards. Participate in method transfer from development to manufacturing. Optimize existing methods to improve efficiency and accuracy. Maintain accurate, clear, and complete laboratory notebooks and test records following Good Laboratory Practices (GLP) and Good Documentation Practices (GDP). Prepare detailed test reports with data analysis and conclusions, highlighting any deviations or issues. Review and approve laboratory data, ensuring the correctness of the results and interpretation. Ensure compliance with SOPs (Standard Operating Procedures) and GMP (Good Manufacturing Practices) documentation Ensure all testing activities comply with FDA, EMA, ICH, USP, and other regulatory guidelines. Maintain awareness of industry trends, regulations, and changes in API quality control requirements. Support audits and inspections by regulatory bodies or internal teams to ensure adherence to compliance standards. Support stability studies for raw materials and API products by monitoring and testing products over time under various conditions. Analyse stability data to ensure product shelf life and quality. Prepare stability protocols and reports. Work closely with the Quality Assurance (QA) department to investigate deviations, out-of-specification (OOS) results, and corrective/preventive actions (CAPA). Assist in the investigation of non-conformities and participate in root cause analysis for issues related to product quality. Ensure proper maintenance, calibration, and performance verification of laboratory equipment. Monitor reagents and chemicals inventory to ensure availability for testing, and ensure proper storage and labelling. Adhere to safety protocols in the lab and ensure compliance with health and safety regulations. Participate in internal training on quality control procedures, new testing techniques, and regulatory updates. Assist in training junior QC chemists or new staff as required. Contribute to the ongoing improvement of Quality Control processes, laboratory procedures, and testing methods.
Posted 2 weeks ago
1.0 - 3.0 years
3 - 7 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to conduct audits to ensure quality compliance within the account. Do Conduct process quality audits as per plan Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes. Mandatory Skills: L&P Policy Acquisition & Servicing. Experience: 1-3 Years.
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Billing Engineer/Quantity Engineer at GUNNAM Infra projects in Bangalore and Hyderabad, you will be responsible for planning and billing clients according to levels and BOQ. Your role will involve rate analysis, bill estimation, costing, verification of bills, and preparation of bill of quantities (BOQ). You will also be tasked with inspection and verification of works measurements, processing invoices as per terms and contracts, and monitoring all activities related to site execution work. Additionally, you will be involved in rate analysis, bill estimation, costing, verification of bills, preparation of bill of quantities (BOQ), verification and approval of bills of contractors, inventory management, reconciliation, adhering to planned schedules for construction work, quantity surveying activities, and ensuring compliance with quality procedures and systems at sites. Your role will also require coordination with all stakeholders involved in the project. This is a full-time position with a salary based on the candidate's experience (DOE).,
Posted 2 weeks ago
6.0 - 8.0 years
8 - 10 Lacs
Jamnagar, Ahmedabad, Rajkot
Work from Office
Role Purpose The incumbent is responsible for ensuring adherence to quality standards of both the client and GRIL, by designing the right mix, quality testing of material and calibration of equipment while collaborating with the plants & equipment team and the operations team to ensure consistency in quality. Key Responsibilities Quality Operations Ensure implementation of apex quality procedures and vehicle inspection standards. Create the design mix of materials on time while ensuring quality standards. Ensure the mix composition is maintained throughout the production through regular checks and balances. Quality compliance Adherence to established process for review of rejections with the aim to realize cost benefits. Ensure adoption & adherence to the quality guidelines. Calibration of plant equipment to adhere to set quality standards. MIS and Reporting Create the MPR and other reporting documentation for all the quality related issues and share the same with the relevant stakeholders. Indicative Experience and Exposure Graduate in (B.E./ B.Tech) Civil Engineering, preferably Post Graduation in Management/ Construction/ Transportation/ Highway Engineering/ Structural Engineering or equivalent specialized stream of Civil engineering. Min 2 yrs. of working in the area of Quality on projects with a scope of ranging around 1-5 km.
Posted 2 weeks ago
3.0 - 6.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.
Posted 2 weeks ago
1.0 - 6.0 years
3 - 7 Lacs
Gurugram
Work from Office
Position Survey Programmer Reports to HOD Department Healthcare Research Gurugram Gurugram (Work from office) Experience Min. 1+ years currently working experience of programming using Decipher (A FocusVision product) Shift Timings Rotational Shift Job and Responsibilities Reviewing survey questionnaires for quality, compliance and best practices Min. 1+ years currently working experience of programming using Decipher (A FocusVision product) Programming surveys into survey platforms using Decipher Testing surveys to ensure all programming instructions, directives have been implemented Downloading, Checking and Formatting Interim and Final data for review and delivery in different formats Training, and mentoring new hires on programming and other technical skills Team handling experience (preferable) Required Skills Knowledge of HTML / XHTML, XML, CSS & Javascript / Jquery (must) Experience / familiarity with complex design, programming and online data deliverables in the market research field Should be available for Rotational shifts Ability to handle multiple projects and to prioritize, identify and solve problems individually
Posted 2 weeks ago
2.0 - 4.0 years
2 - 4 Lacs
Hyderabad, Nanded, Chennai
Work from Office
Job Summary HYT Engineering Company Pvt. Ltd. is seeking a dynamic Civil Engineer with experience in industrial shed construction and machine foundation works. The ideal candidate will manage on-site execution, uphold quality standards, and coordinate with various internal and external stakeholders to ensure timely and efficient project delivery. Key Responsibilities Supervise execution of civil works including industrial sheds and machine foundations. Interpret and work with GA, RCC, and foundation drawings. Conduct site inspections to ensure work is in line with approved drawings and specifications. Monitor progress, check contractor quality, manage materials, and maintain detailed daily/monthly reports. Ensure accurate documentation and timely completion of project activities. Coordinate with Design, Production, Marketing, and Project teams for smooth execution. Facilitate project completion certification from clients. Support the Service team and GM Pune in communication with railway clients. Skills & Competencies Solid knowledge of industrial construction, especially in machine foundations and shed structures . Ability to interpret technical drawings and specifications. Excellent problem-solving and analytical skills. Strong quality control focus and understanding of construction standards. Good coordination and communication skills to liaise with multidisciplinary teams.
Posted 2 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Chennai
Work from Office
Manage procurement activities, vendor development, and material planning. Ensure efficient sourcing in line with company policies and brand standards. Required Candidate profile Graduate with 1+ yr experience as Purchase Manager/Assistant. Strong in procurement, vendor handling, and communication. Should have experience from oil manufacturing or related industries.
Posted 2 weeks ago
4.0 - 9.0 years
15 - 22 Lacs
Gurugram, Delhi / NCR
Work from Office
Job Description: Position : Manager Air Imports Operations (North) Location : Delhi / Gurgaon Budget : Up to 22 LPA Team Handling : Approx. 20 Members Function : Air Freight Import Operations Reporting to : Regional Leadership Key Responsibilities : Operations & Strategy Manage, control, and develop AFR Import operational activities in line with group strategy. Optimize business assets and human resources to deliver maximum profitability. Ensure strong coordination with the network for smooth import flow and operational excellence. Supervise regional P&L for AFR Imports, including satellite stations. Drive and implement product launches and enhancements. Customer Management Build and maintain strong relationships with customers. Manage complaint resolution and ensure service satisfaction. Support Sales during customer visits and closures. Carrier & Supplier Management Develop and maintain strong relationships with carriers and suppliers. Drive performance improvements and resolve operational issues efficiently. Quality & Compliance Monitor and enforce service and quality standards. Ensure overall billing accuracy and timeliness. Handle customer/network claims and ensure timely resolution. Responsible for Credit Control-related commercial issue resolution. Team & Leadership Lead and deploy the Import operations team (~20 members). Monitor team performance and ensure skill development. Interested? Share these details: Current & Preferred Location Qualification Experience Current & Expected CTC Notice Period Interview Availability Updated Resume Apply at: chinmaya@topgearconsultants.com Learn more: www.topgearconsultants.com
Posted 2 weeks ago
3.0 - 5.0 years
2 - 3 Lacs
Coimbatore
Work from Office
Key Responsibilities: Inspect raw materials (yarn, fabric, trims) and finished goods for compliance with quality benchmarks. Set quality standards for products and processes, and ensure adherence across departments Provident fund Health insurance
Posted 2 weeks ago
15.0 - 24.0 years
25 - 40 Lacs
Hyderabad
Work from Office
Role & responsibilities Lead enterprise-wide quality and process improvement strategies for AR, PP, Billing, or EV/BV functions. Design, implement, and monitor KPIs to ensure high performance and continuous improvement across processes. Develop robust quality control mechanisms and evaluation models that support consistent service delivery. Identify performance gaps and lead root cause analysis using structured problem-solving and Six Sigma methodologies. Work closely with cross-functional stakeholders including senior leadership, clients, and delivery teams. Drive operational excellence by implementing Lean/TPS frameworks and data-driven insights. Provide coaching and constructive feedback to internal teams to improve process adherence and service quality. Establish and maintain quality performance goals tailored to business unit needs. Act as a consultative partner to business leaders, helping navigate complexity, ambiguity, and changing priorities. Mentor and manage global or distributed QA teams; provide direction for continuous learning and capability building. Preferred candidate profile Minimum of 15+ years of total experience with at least 12+ years in Quality Assurance and Process Improvement. Strong experience in the healthcare KPO domain preferred, especially in US healthcare operations. Six Sigma Black Belt or Master Black Belt certification strongly preferred. Proven track record of delivering business outcomes in a hyper-growth or transformation environment. Deep understanding of Lean, Six Sigma, and workflow reengineering in a knowledge-industry setting
Posted 3 weeks ago
2.0 - 4.0 years
5 - 6 Lacs
Pune
Work from Office
Long Description R&D Document control - Document storage, arrangement, and enhance traceability. Contribute to system improvement for document traceability without error/gap Review of R&D documents as per quality compliance along with raw data/metadata review and electronic data verification on systems as per requirement Issuance, submission/archival: Issuance, submission/archival of logbooks, LNBs, documents (including soft/electronic document control) Equipment & CSV related document review (IQ, OQ, PQ etc. ) Respective document archival, submission and maintain traceability of all documents QAMS review support for evaluation of QAMS elements such as Deviation, Change Control, CAPA, LIR etc. Any responsibility advised by superior from time to time Competencies Collaboration Customer Centricity Developing Talent Innovation & Creativity Process Excellence Result Orientation Stakeholder Management Strategic Agility Education Masters in Biotechnology Post Graduation in Biotechnology Work Experience 2-4 years of experience
Posted 3 weeks ago
1.0 - 10.0 years
3 - 12 Lacs
Gurugram
Work from Office
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role ? Put enterprise thinking first, connect the role s agenda to enterprise priorities and balance the needs of customers & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing processes. Demonstrate learning agility, make decisions quickly and with the highest level of integrity. Should possess strong analytical and problem solving skills and a tremendous will to win Strong relationship building, management and influencing skills Exceptional verbal, written, and interpersonal communication skills Minimum Qualifications: Graduates/Under graduates with 1-10 years of International BPO calling experience Excellent Communication Skill Comfortable working in 24/7 work environment Ensure maximum recovery on Card Members accounts through Inbound/Outbound calls Analyze risk on customer accounts, making sound decisions to ensure recovery while maintaining high customer satisfaction levels Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals Preferred Qualifications: Prior Sales/Customer Service/Collection experience is an add-on.
Posted 3 weeks ago
2.0 - 7.0 years
4 - 8 Lacs
Satara
Work from Office
Job Location: Khandala MIDC, Phase-II, Village Kesurdi, Tal.- Khandala, Dist.- Satara, Maharashtra. Designation: Sr. Executive / Assistant Manager Department: Product Management & Product Support (PMPS) Formal education & Experience: BE Mechanical with 2 to 8 years Role & responsibilities: Responsible for development / localization of Products for Oil & Gas, Energy and other Business segments including Pumps and Pump Packages. Develop & Localize products like API pumps like BB2, BB3, BB5, VS1, VS4 and VS6 pumps required for oil & gas and petrochemical industry. Also, develop and localize multi-stage pumps for boiler feed water applications required in the Energy segment. Owner of Product development activity & must drive Project to ensure activities are completed on time, meeting all requirements, including cost, quality & performance targets to support project plans & project execution. Serve as Primary product expert for assigned products Independently & Provide product management related support for all departments, mainly TSS / Sales, Production, QM, Customer Service and Purchase. Prepare & evaluate product variable cost and highlight actions to maintain margins. Knowledge of various industry standards like API 610, ISO 2858/5199, EN799, HIS, ASME. Provide support & technical inputs for introducing new products on Selection software / other digital tools or maintaining existing ones. Conduct technical trainings to Sales and have close Interaction with Vendors/Suppliers to resolve product specification queries. Prepare & release product documents and literature during product release and ensure that the literature is updated periodically. Defined competencies: Working knowledge of AutoCAD and UG Knowledge of SAP MM & PP modules Knowledge of ASME and API standards Experience of handling Engineering activities for API pumps Behavioral Competencies: Time management and work prioritization Good communications skills (verbal and written) Responsive to Internal and External customers Perks and benefits: 5 Days Working Insurance Transportation Canteen
Posted 3 weeks ago
0.0 - 5.0 years
2 - 7 Lacs
Vadodara
Work from Office
Job Description Candidate should have sound knowledge about upstream process development (Cell culture and Fermentation). Hands on experience of shake flask studies including sample analysis and documentation. Experience in handling and operation of cell culture and microbial related experiments in bioreactor including sample analysis and documentation. Aseptic handling of seed inoculum and its maintenance Independently handle media and feed preparation for conducting studies. Should be able to trouble shoot in case of any deviation from process/parameter. Good documentation practice. Should be able to perform cell culture (IPQC) analysis. Preparation of SOP, Support for Equipment qualification, Calibration pertaining to Upstream process as per laid down procedures Ensure quality compliance in Biotechnology Upstream laboratory as per Quality standards requirements
Posted 3 weeks ago
1.0 - 3.0 years
2 - 6 Lacs
Kolkata
Work from Office
Role Purpose The purpose of this role is to conduct audits to ensure quality compliance within the account. Do Conduct process quality audits as per plan Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes. Deliver No.Performance ParameterMeasure1.AuditAdherence to the calendar; audit targets Compliance % as per audit reports zero misses2.Process ComplianceCase targets 2 hours/ week logged to be updated with the process Mandatory Skills: L&P Policy Acquisition & Servicing. Experience1-3 Years.
Posted 3 weeks ago
8.0 - 12.0 years
8 - 12 Lacs
Chennai, Tamil Nadu, India
On-site
Role & Responsibilities Complete all assigned routine lab tasks Maintain proper documentation and records for lab analysis Perform method validations and submit raw data and job spreadsheets Send confirmed results and documents for report preparation Follow safety protocols in chemical and microbiology labs Be available to work additional hours or shifts as needed Key Results Areas (KRAs) & Key Deliverables Ensure complete documentation per Quality system standards Review and verify completeness of audit documentation Record actions as per lab requirements and specifications
Posted 3 weeks ago
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