242 Quality Compliance Jobs - Page 7

Role Purpose: Supports the lead with actual testing, data collection and analysis, documentation of the findings Key Accountabilities: Bachelor s Degree in Computer Science or Engineering Programming languages certification : Python or Java Preferred Experience and Qualification: Support the preparation of test plans and procedures for assigned projects Support the implementation of test methods to determine products meet specifications Create test scenarios and test cases Automate tests to ensure quality compliance Document quality issues and performance measures for management review and regulatory requirements

Hi, Greetings from Manpower Resources India (P) ltd. Manpower Resources India (P) Limited, a leading Executive Search company, offers services in Power, Steel, Infrastructure, Oil & Gas, Cement, Engineering space. Please find all the details regarding the company and the job profile below for one of our client's requirements. About Company It's a large conglomerate in stainless steel manufacturing. Job Title: Production Head / Plant Head General Manager (Production) Department: Production Stainless Steel Pipe Division Location: Boisar Reporting To: Director / VP Operations / CEO Experience Required: Minimum 20+ years in stainless steel pipe manufacturing Qualification: B.E / B. Tech / Diploma in Mechanical Engineering Job Summary: The Production Head / Plant Head will be responsible for overall management of the stain-less steel pipe manufacturing unit, covering all production activities from raw material to dispatch. This role demands extensive leadership experience, deep technical expertise, and a strategic mindset to drive operational excellence, productivity improvement, quality control, and team development. The incumbent will oversee functions such as Piercer Mill, Pilger Mill, Finishing Mill, Heat Treatment, and Quality Assurance, ensuring efficient and cost-effective plant operations. Plant Details Stainless Steel seamless pipe with Piercer & pilger mill with maximum size 168 mm & minimum size 6 mm. Monthly capacity 1200MT & will enhance till 5000MT per month. Key Responsibilities: Strategic Planning & Plant Leadership: Provide strategic direction for production operations aligned with organizational goals. Lead the end-to-end production lifecycle of stainless steel seamless/welded pipes and tubes. Formulate and implement policies for continuous process improvement, resource optimization, and cost control. Production & Process Management: Ensure seamless coordination across Piercer, Pilger, and Finishing Mills, Heat Treatment, NDT, and final packaging. Meet production targets related to volume, quality, and delivery timelines. Drive initiatives for yield improvement, productivity enhancement, and waste reduction. Quality & Compliance: Establish and maintain strict adherence to national and international standards (ASTM, ASME, EN, IBR, PED). Coordinate with QA/QC for product audits, customer inspections, and third-party certifications. Ensure implementation of quality systems such as ISO, TQM, and Six Sigma. People Management & Leadership: Lead a team of senior managers, engineers, supervisors, and technical staff. Build a performance-driven culture and oversee manpower planning, training, and skill development. Promote accountability and cross-functional collaboration to achieve organizational objectives. Maintenance & Asset Management: Monitor equipment performance and oversee preventive, predictive, and breakdown maintenance planning. Collaborate with engineering and maintenance teams to ensure minimal downtime and high OEE (Overall Equipment Effectiveness). Cost Optimization & Budget Control: Manage the department's operational budget and drive cost reduction through efficient use of resources. Control inventory levels of raw material, consumables, and spares to support uninterrupted operations. Safety, Health & Environment (SHE): Champion a zero-accident work environment by enforcing stringent safety protocols. Ensure compliance with statutory norms related to environmental protection and occupational health. Key Skills & Competencies: Strong knowledge of stain-less steel pipe manufacturing processes – both seamless and welded. Expertise in heavy production machinery like Piercer, Pilger, and Finishing Mills. Proven leadership and plant management experience in large-scale manufacturing environments. Solid understanding of process control, quality standards, and productivity benchmarks. Hands-on experience in lean manufacturing, TPM, Kaizen, 5S, and continuous improvement methodologies. Excellent communication, analytical, and problem-solving skills. Proficiency in ERP systems (e.g., SAP, Oracle) and production data analysis tools. Preferred Background: Experience in managing a greenfield/brownfield stainless steel pipe plant setup will be an added advantage. Exposure to export-oriented manufacturing units and international customer audits. Familiarity with advanced manufacturing technologies, automation, and Industry 4.0 principles.

The role sits within our global business area Resilience . We work to protect our natural environment and water resources, while powering our world for future generations. Around the world, were feeling the effects climate change, rapid urbanization, loss of biodiversity. The rate at which were seeing large-scale, unforeseen events such as floods and wildfires, is becoming more frequent. We are here to protect our natural environment and water resources, while powering our world for future generations. Role description: Purpose - This is a key role within the Global Excellence Centre supporting the global Services strategy and excellence. This is achieved through being driving excellence in GEC service delivery within the service area, positioning GEC in the global business as a centre of excellence and supporting the implementation of the global S&A strategy. This is pivotal in ensuring capability excellence drives service delivery quality, driving sustainability into focus areas and ensuring the organization and reusability of data. Reporting Lines - Role reports directly to the GEC Business Area Director / GEC Director, with a dotted reporting line to the GBA Service Director. The role is a full time role. Role accountabilities: Individual Accountabilities Standardization & Automation of Service Delivery Develop and implement standards ways of working for the Service Line, including governance and assurance across the discipline using standardized process and best practices. Full alignment required with the Global Procedures. Agree the standard role for GEC within the service delivery, and influence the alignment of this across the global business with the GBA Service Director Own the standardized approaches in GEC, and lead continuous improvement. Provide assurance to the business area that standards are being delivered, adopted and complied with. Identify, develop, and deploy automated solutions to repeatable processes which improve efficiency and lower our cost of delivery for Service Line Contribute to continued development and deployment of service based digital tools. Drive best practices and knowledge to enhance the adoption of digital tools and products within BAs. Quality / Service Excellence Support the Service Transition Director migrating prioritized activities from country to GEC Develop service delivery plan, setting high standards of service quality, leading to improved client (and GBA partners) satisfaction. Drive the discipline into using optimized ways of working Provide and stimulate Service Leadership in projects with a strong focus on Quality, Assurance & compliance. Understand GEC service delivery, as outlined by designated roles in Global Procedures, and help ensure that the planning of GEC project contributions aligns with this framework. Capability Development Contribute to strategic and long-term requirements for skills and capabilities for the service discipline, based on identified gaps between current and future needs. Build GEC competence & (additional) skills in line with future Service & Client need, to support growth, efficiency, effectiveness, and scale. Influence GEC leadership to create sufficient technical and digital leadership across the GEC service discipline to help attract improved work diet from countries. Promote knowledge sharing through webinars, workshops, presentations etc. Connected Data Develop strategies for selecting, storing, maintaining and reusing data in our service delivery. Showcase best practices of extracting value by reusing data and/or using the value from available data. Actively participate in relevant global communities regarding data. Sustainability Drive Sustainability in our Service Delivery through sharing of best practices, Identify opportunities for sustainability to be part of our service delivery. Organization Establish a GEC network of SMEs to help drive required outcomes of the role. Actively participate in relevant global service communities, such as SEGs and COPs. Growth Participate, if applicable, in tenders and global accounts, promoting and optimizing GEC adoption. Contribute to development of global value propositions to be used for MtO phase and Key Clients including digital and sustainable solutions. Act as advocate for GEC in global communities. Develop capability statements for GEC including best practices. Partner with Discipline Director to develop growth plan for respective service in collaboration with BAs, based upon their market requirements. Contribute to enhancing the commercial awareness skills of senior GEC staff to empower their effective participation in pursuits. GEC Contribution Contribute to improved GEC contribution by influencing and operationalising standard work splits between BA and GEC that help set contribution targets. Key Shared Accountabilities GEC capability development strategy Prioritized Automation initiatives Interact with GEC Automation leads to support development of automated solutions and digital tools Interact with Digital Intelligence product teams to align automated solutions and client facing solutions Asset Mgmt only] Interact with Asset Management Leads and Asset Management Platform team to support development of automated and digital tools Interact with BIM and Design Automation Leads to support development of automated solutions and digital tools. Interact with GEC Quality Director on delivery of high quality service delivery. Interact with Discipline Director and Business Development Director on Growth and GEC Contribution. Develop GEC data strategy in collaboration with GEC S&A and Data Director (aligned to global strategy) Decision rights Drives efficiency through standardization and automation of service delivery Executes discipline strategy across GECs, implementing processes, procedures, and tools for delivery Leadership of GEC service group(s) and communities to drive best practice and knowledge sharing Drives service community to enhance capability development & technical skillset in line with professional standards Support development and implement service based digital tools Important Metrics Adoption of Global Procedures and digital tools Efficiency through standardization & automation Quality of project deliverables Implementation of tailored training plan Qualifications & Experience: The candidate should have: Significant professional experience in the service (15 years or more), ideally with experience globally and working to different standards and practices Excellent influencing and collaboration skills at a strategic level as well as leadership at a detailed service level Strategic mindset, collating information across the business and developing opportunities to benefit the service, Arcadis and our clients Ability to coach and bring out the best in your teams Strong interpersonal skills and technical expertise to draw a following and build and maintain relationships across the business Driven to achieve outcomes taking ownership of challenges and working to resolve in a collaborative way Ability to see from others perspectives Able to lead service expert groups where required and guide on content and topics to support service development within GEC and to a growing extent, globally For this role you are also expected to take an active role in mentoring and sponsoring people in your service and to support communities and social activities that show good leadership and support Arcadis sustainability objectives Be curious: Demonstrate and develop curiosity in oneself and others; bringing clients and Arcadians on a journey of discovery and co-creation. Have a global, strategic, and future thinking mindset. Are digitally-savvy, entrepreneurial and innovative. Build organizational networks that are value-adding, engaging and purposeful. Incorporate a human-centric, experimentation and continuous learning mindset to lead innovation and transformation. Actively engage diverse points of view and manage healthy issues-based conflict. Drive success: Create a sense of shared ownership and accountability balancing this with decisiveness and holding others to account for delivery. Take ownership for own responsibility, creating clarity and motivating and aligning others. Internalize organizational goals, making them ones own personal stretch goals. Are outcomes focused and tackle challenges head-on. Demonstrate commercial acumen in general, and specifically with regards to sustainable solutions. Actively shape the future of the organization. Ignite passion: Personally role model own commitment to improving quality of life and putting sustainability at the core. Apply an adaptive style to engagement that is culturally sensitive and appeals to the personal needs of others. Bring clarity and manage anxiety in others, through clear communication and inspiring storytelling. Integrate their work, helping others make the connection between their work and the bigger picture. Maintain personal resilience and rebound from setbacks and help others to do the same. Main Working Contacts Global/GBA Service Director GEC S&A and Data Director Global Automation Director Service Transition Director Global Data and Information Management Director GEC Service Transition Director BA Service Leads/Directors GEC Quality Director / Country Managers GEC BIM / Design Automation Leads GEC Learning & Development Business Partner(s) Digital Intelligence Products Director

Job Purpose To lead, establish, and implement the quality management system across all projects of PSP Projects Ltd., ensuring that construction activities meet company standards, client expectations, applicable codes, and statutory requirements. Key Responsibilities l Develop and enforce company-wide Quality Policy, Manuals, SOPs, and Inspection & Test Plans (ITPs). l Formulate and monitor the quality assurance strategy aligned with project delivery goals. l Ensure company-wide compliance with ISO and other relevant certifications (e.g., ISO 9001). l Oversee QA/QC planning for all ongoing and upcoming projects. l Review and approve project-specific quality plans, ITPs, method statements, and material approvals. l Conduct quality risk assessments at project inception. l Monitor execution to ensure strict adherence to technical specifications, drawings, and BOQs. l Supervise QA/QC engineers deployed at sites and conduct periodic quality audits. l Manage laboratory testing (internal/external) and ensure material quality checks and documentation. l Liaise with clients, consultants, and third-party inspectors regarding quality-related matters. l Address non-conformities and ensure closure through Root Cause Analysis (RCA) and Corrective Action Plans (CAPA). l Ensure statutory and regulatory compliance with BIS, CPWD, and other construction norms. l Maintain and present quality performance dashboards to top management. l Prepare monthly quality review reports and NCR summaries. l Support project closure documentation and quality-related certifications. l Mentor and train QA/QC teams for enhanced technical competence. l Organize workshops on quality standards, best practices, and continuous improvement. l Build a culture of quality consciousness across all functions. Key Skills & Competencies l In-depth knowledge of civil engineering materials and construction methods. l Expertise in ISO standards, BIS codes, QA/QC tools, and techniques. l Strong analytical, communication, and leadership skills. l Proficiency in QA/QC software tools and Microsoft Office. l Ability to manage multiple projects and teams across locations. Preferred Experience Quality leadership roles in high-rise buildings, commercial and industrial construction.

Responsibilities: * Lead QA team, develop strategies & improve processes. * Ensure product/service compliance with standards. * Conduct regular audits & quality checks. Food allowance Job/soft skill training Capability building program Performance bonus Annual bonus

Position Summary The Compliance, Quality & Data Fiduciary Manager is responsible for ensuring the organizations compliance with ISO 9001 (Quality Management System), ISO 27001 (Information Security Management System) standards, also fulfilling the duties of data fiduciary. This role involves managing the quality and information security frameworks, ensuring data protection & privacy compliance and overseeing all related processes to maintain the highest standards of integrity and trust. Area of Responsibility A . ISO 9001Quality Management System (QMS) 1. Design, Development and Implementation Design, implement and maintain QMS in accordance with ISO 9001 standards Develop and document quality policies, procedures and processes which are aligned with prevailing ISO 9001 standards. 2. Monitoring and Auditing Conduct regular interval audits to ensure ISO 9001 Compliance Monitor key performance indicators(KPIs) to access and improve effectiveness of QMS Lead continuous improvement initiatives in quality management 3. Training and Awareness Provide training on ISO 9001 standards and quality management best practices Ensure all employees understand their role within the QMS framework B.ISO 27001 Information Security Management System (ISMS) 1. Development and Implementation Establish, implement the ISMS standards as per ISO 27001 Develop and maintain robust information security policies, procedures and controls. 2. Risk Management Conduct risk assessments to identify potential threats to information security. Implement appropriate security measures to mitigate identified risks. 3. Monitoring and Auditing Conduct regular interval audits to ensure ISO 27001 Compliance Address any non-conformities identified during audits and ensure continuous improvement 4. Incident Management Develop and manage an incident response plan for handling security breaches. Lead investigation into security incidents and coordinate remedies efforts. C.ISO 27701 Privacy Information Management System (PIMS) 1. Development and Implementation Establish, implement the PIMS standards as per ISO 27701 Develop and maintain robust personal data protection policies, procedures and controls 2. Data security and Privacy Regularly review and update data protection policy to align with changing regulation Implement appropriate data protection measures, ensuring that personal data is secured and handled ethically. 3. Monitoring and Auditing Conduct regular interval audits to ensure ISO 27701 Compliance Address any non-conformities identified during audits and ensure continuous improvement 4. Transparency and Accountability Maintain transparent data practices, clearly communicating how personal data is used and stored. Ensure that the organization can demonstrate compliance with data protection principles and respond effectively to data principles request. 5. Training and Awareness Provide training on ISO 27701 standards and train employees on data protection laws DPDP Act 2023, emphasizing their roles and responsibilities as data handlers Promote a culture of privacy and data protection within the organization D. Compliance Management 1. Regulatory Compliance Ensure the organization complies with all relevant legal and regulatory requirements related to quality, privacy information and information security Keep up-to date with changes in legislation and standards that impact ISO 9001, ISO 27001 and ISO 27701 2. Documentation and Reporting Maintain comprehensive record of compliance activity, include audit findings, corrective actions and management reviews Prepare and present compliance and quality reports to senior management E. Continuous Improvement 1. Process Optimization Identify opportunities for process improvements for across quality, information security and data protection functions Lead initiatives to enhance organizational practices and promote a culture of continuous improvement 2. Stakeholder Engagement Collaborate with internal and external stakeholders to ensure alignment with these ISO 90001, ISO 27001 and ISO 27701 requirements. Act as a primary contact for all compliance certification such as quality, information security and data protection related matters. Qualification: Bachelor Degree, relevant certifications( ISO 9001 lead auditor, ISO 27001 Lead Auditor, Data Protection Officer) Shift Timing 9 AM-6 PM, 5 days with 2 alternate Saturdays in a month Experience: Proven experience in managing, implementing and getting certification on ISO 9001 and ISO 27001 for at least 9 -12 years of experience Last experience along with ISO 9001 and ISO 27001, preferably in managing ISO 27701 for at least 2-3 years Experience in conducting audits, vendor assessments/ due diligence with respect to ISMS and data protection as requested by the clients. Leading all compliance initiatives. Key Competencies Functional Strong knowledge of ISO 9001, ISO 27001 and ISO 27701 along with data protection regulations Excellent analytical, problem solving and decision making skills Strong communication skills with ability to influence and lead cross functional teams. Should have excellent presentation skills and should be able to present to senior management High attention to details and strong organizational skills Should be able to conduct and manage audits of different business units within the organization Should be able to manage vendors and possess good negotiation skills Perks: Health & Wellness Work-Life Balance Recognition & Awards Collaborative Culture Learning & Development Professional Growth

Position Summary The Compliance, Quality & Data Fiduciary Manager is responsible for ensuring the organizations compliance with ISO 9001 (Quality Management System), ISO 27001 (Information Security Management System) standards, also fulfilling the duties of data fiduciary. This role involves managing the quality and information security frameworks, ensuring data protection & privacy compliance and overseeing all related processes to maintain the highest standards of integrity and trust. Area of Responsibility A . ISO 9001Quality Management System (QMS) 1. Design, Development and Implementation Design, implement and maintain QMS in accordance with ISO 9001 standards Develop and document quality policies, procedures and processes which are aligned with prevailing ISO 9001 standards. 2. Monitoring and Auditing Conduct regular interval audits to ensure ISO 9001 Compliance Monitor key performance indicators(KPIs) to access and improve effectiveness of QMS Lead continuous improvement initiatives in quality management 3. Training and Awareness Provide training on ISO 9001 standards and quality management best practices Ensure all employees understand their role within the QMS framework B.ISO 27001 Information Security Management System (ISMS) 1. Development and Implementation Establish, implement the ISMS standards as per ISO 27001 Develop and maintain robust information security policies, procedures and controls. 2. Risk Management Conduct risk assessments to identify potential threats to information security. Implement appropriate security measures to mitigate identified risks. 3. Monitoring and Auditing Conduct regular interval audits to ensure ISO 27001 Compliance Address any non-conformities identified during audits and ensure continuous improvement 4. Incident Management Develop and manage an incident response plan for handling security breaches. Lead investigation into security incidents and coordinate remedies efforts. C.ISO 27701 Privacy Information Management System (PIMS) 1. Development and Implementation Establish, implement the PIMS standards as per ISO 27701 Develop and maintain robust personal data protection policies, procedures and controls 2. Data security and Privacy Regularly review and update data protection policy to align with changing regulation Implement appropriate data protection measures, ensuring that personal data is secured and handled ethically. 3. Monitoring and Auditing Conduct regular interval audits to ensure ISO 27701 Compliance Address any non-conformities identified during audits and ensure continuous improvement 4. Transparency and Accountability Maintain transparent data practices, clearly communicating how personal data is used and stored. Ensure that the organization can demonstrate compliance with data protection principles and respond effectively to data principles request. 5. Training and Awareness Provide training on ISO 27701 standards and train employees on data protection laws DPDP Act 2023, emphasizing their roles and responsibilities as data handlers Promote a culture of privacy and data protection within the organization D. Compliance Management 1. Regulatory Compliance Ensure the organization complies with all relevant legal and regulatory requirements related to quality, privacy information and information security Keep up-to date with changes in legislation and standards that impact ISO 9001, ISO 27001 and ISO 27701 2. Documentation and Reporting Maintain comprehensive record of compliance activity, include audit findings, corrective actions and management reviews Prepare and present compliance and quality reports to senior management E. Continuous Improvement 1. Process Optimization Identify opportunities for process improvements for across quality, information security and data protection functions Lead initiatives to enhance organizational practices and promote a culture of continuous improvement 2. Stakeholder Engagement Collaborate with internal and external stakeholders to ensure alignment with these ISO 90001, ISO 27001 and ISO 27701 requirements. Act as a primary contact for all compliance certification such as quality, information security and data protection related matters. Qualification: Bachelor Degree, relevant certifications( ISO 9001 lead auditor, ISO 27001 Lead Auditor, Data Protection Officer) Shift Timing 9 AM-6 PM, 5 days with 2 alternate Saturdays in a month Experience: Proven experience in managing, implementing and getting certification on ISO 9001 and ISO 27001 for at least 10 -12 years of experience Last experience along with ISO 9001 and ISO 27001, preferably in managing ISO 27701 for at least 2-3 years Experience in conducting audits, vendor assessments/ due diligence with respect to ISMS and data protection as requested by the clients. Leading all compliance initiatives. Key Competencies Functional Strong knowledge of ISO 9001, ISO 27001 and ISO 27701 along with data protection regulations Excellent analytical, problem solving and decision making skills Strong communication skills with ability to influence and lead cross functional teams. Should have excellent presentation skills and should be able to present to senior management High attention to details and strong organizational skills Should be able to conduct and manage audits of different business units within the organization Should be able to manage vendors and possess good negotiation skills Perks: Health & Wellness Work-Life Balance Recognition & Awards Collaborative Culture Learning & Development Professional Growth

Hi, We are hiring for the ITES Company for Quality Analyst Role. Overview The Quality Analyst is responsible for auditing and evaluating international voice calls to ensure high service standards and enhance customer satisfaction. The role focuses on monitoring agent performance, conducting quality assessments, and providing constructive feedback to drive continuous improvement. Key responsibilities include using Six Sigma quality tools (like histograms, 80/20 analysis and fishbone diagrams), maintaining metrics such as AHT, CSAT, CHT, NPS, and SCORE, and leading calibration and dip-check sessions. The role also involves analyzing data quality, performing root cause analysis, and collaborating with development teams to enhance system performance. Key Skills: a) Min 5 Years Overall Experience in International BPO b) Min 1 year Experience as a Quality Analyst in International BPO c) Good understanding of 7 Six Sigma tools of quality preparing histograms, 80/20 analysis, fish bone d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Gurgaon) Type : Job Code # 157 OR To Apply, Copy and Paste Link Below https://outpace.in/job/quality-analyst/ Job description: Minimum 3 to 5 years of experience as Quality Analyst in Voice is mandatory. Prior experience of doing quality assessments for international voice work. Good Communication & Presentation Skills - speaking and writing skills. Moderate Excel proficiency. Good understanding of 7 six sigma tools of quality preparing histograms, 80/20 analysis, fish bone, call quality and transaction quality attributes. Maintaining the Core team Quality, conducting regular calibration sessions. Doubt clearing sessions dip check. Maintaining the core team AHT, CSAT, CHT, NPS, SCORE. Main responsibility to audit the calls, to improve the quality of the process and provide feedback to the agents in order to enhance more customer experience in service and improve the performance of agents. Motivated achiever who exceeds goals by maintaining quality in work. To check the quality of the end system using software testing tools. Proficient working in partnership with the development teams to deliver business functionality on time with required quality that meets the acceptance criteria. Participated actively in data quality investigations and analyses, diagnosing root causes of issues and providing actionable recommendations to the development team for resolution. Acquired knowledge of database systems, specifically Snowflake, SAP HANA and concepts related to data warehousing.

Seeking for a Site Supervisor who oversee carpentry and door installation work. The role involves managing site operations, ensuring safety and quality compliance, handling subcontractors and resources, and maintaining site reports.

Role & responsibilities 1. Responsible for project facilitation handling day to day queries of project managers related to quality processes 2. Responsible and accountable of flagging process issues /risks/ impact on projects as an outcome of project reviews/ audits 3. Experienced in planning and execution of Internal quality audits to ensure process compliance at all time 4. Manage external audits such as ISO 9001, ISO 27001, CMMI, etc as applicable and assigned, for the organization 5. Conducts Training to create quality awareness across all levels 6. Brings in (introduces) quality improvement processes across the organization by working with teams 7. Defines the relevant processes for the organization and aligns the same to the chosen quality framework and standards, as and when required 8. SEPG experience would be added advantage 9. Able to mentor and guide teams reporting to him/her Preferred candidate profile 1. Good experience of process definition and Implementation for various development lifecycle like Agile and Waterfall 2. Perform Metrics analysis- involvement needed from data collection to data analysis and communicating results to senior management 3. Soft skills- Team player, Good communication, positive attitude

Ensure Quality of products, processes & services r established,monitored & maintained & against defined Goals.Establish Strong Customer Base while performing Internal/External Audits & Plant Improvements.Ensure people/process adhere 2 Co's norms Required Candidate profile Develop & maintain Quality Standards/check procedures throughout.Analyzing rejections/rework/statistical data to take CAPA to eliminate root cause of problems in order to prevent recurrence of problem

Key Responsibilities: Manage inbound and outbound communication via phone, email, and chat with international customers Resolve complex queries related to products, services, data analysis, or knowledge-based tasks Maintain accurate documentation and update client records Follow client-specific guidelines and adhere to quality standards Collaborate with cross-functional teams to ensure customer satisfaction Meet individual and team performance targets Candidate Profile: Excellent verbal and written English skills Graduate or undergraduate degree holders Experience in international BPO or KPO preferred but freshers can apply Comfortable working in rotational shifts including night shifts Strong analytical, multitasking, and problem-solving skills Immediate joiners preferred

Key Responsibilities: Handle inbound and outbound communications via phone, email, and chat with international customers Resolve customer queries related to products, services, billing, and accounts efficiently Maintain accurate records of customer interactions and transactions Adhere to company policies and international client guidelines Collaborate with team members to ensure seamless service delivery Achieve individual and team performance goals consistently Candidate Profile: Proficient in spoken and written English Graduate or undergraduate degree holders Prior experience in international BPO preferred but freshers can apply Comfortable with rotational and night shifts Strong problem-solving and multitasking skills Immediate joiners preferred

Key Responsibilities: Handle inbound and outbound calls, emails, and chats with international customers Resolve customer queries related to products, services, billing, and accounts Maintain accurate and timely documentation of customer interactions Follow client guidelines and adhere to quality standards Collaborate with internal teams to ensure customer satisfaction Meet individual and team performance targets Candidate Profile: Excellent spoken and written English skills Graduate or undergraduate degree holders Prior experience in international BPO preferred but freshers can apply Comfortable working in rotational and night shifts Strong problem-solving and multitasking skills Immediate joiners preferred

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Making a pro-active attempt to identify fraudulent charges via inbound and outbound calls Answer inbound calls from Card members and set up/action fraud cases on calls Review fraud claims from Card members to make a decision, to either accept the claim from the Card member or reject it Detect and minimize credit and fraud risk whilst enabling spend at the same time Real time, transaction level credit and fraud risk assessments for requests received from our Cardmember or merchants Point of Sales (POS) approval, charge reversals request from merchant establishments Resolve cases within the assigned empowerment limit Continue to monitor current trends in Fraud landscape & suggest preventive & corrective measures Meet and endeavor to exceed metrics on transactional quality, compliance, RTF, regulations and productivity as per goals Ensure accurate analysis of fraud claims and make sound decisions to approve or decline the same through systematic analysis Identify and investigate unauthorized/suspicious fraud claims and high-risk transactions within customer and merchant account Review fraud disputes through merchant contact & requesting additional documentation and executing merchant chargebacks Ensure each Merchant chargeback dispute request is handled in a timely & accurate manner Making a pro-active attempt to identify fraudulent charges via inbound and outbound calls Analyze complex information and make sound decisions Continue to monitor current trends in Fraud landscape, suggest preventive & corrective measures. Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals. Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is given at all times Balance customer interests with the interests of American Express Respond to all customer queries in a timely and comprehensive manner to ensure customer satisfaction Communicates effectively, oral and written, to review and document necessary information Minimum Qualifications Graduates/Postgraduates Excellent communication Minimum 1 year experience in contact center domain Proven analytical and problem-solving skills with a strong attention to detail Ability to work in a hybrid environment Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a windows environment Ability to work in a 24/7 rotational environment

Position Summary... About Team: The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are a metrics driven center dedicated to driving results where our associates thrive in this high-volume environment that handles over 10 million contacts per year. We Invest in You! At Walmart, we focus on the growth and development of our associates! We are a highly engaged team that prides itself on exceeding customer expectations, building relationships, career progression and providing individual and team recognition. What youll do... We are looking for career minded, customer centric individuals who are experienced in providing best-in-class customer service. What you ll do As a Customer Care Senior Resolution Coordinator, you will take a high volume of incoming calls, chats, and emails from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues. All Customer Care Coordinators must have the ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction. To exceed our customers needs, our associates must be punctual, reliable, problem solve, act with integrity and be dedicated to making a difference. What you ll bring 0 - 12 months of relevant customer service experience Excellent written and verbal communication skills Able to interact professionally with customers. Ability to manage multiple tasks simultaneously. Customer focused mindset with a high level of urgency; role model for delivering Extraordinary Customer Care In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements. Review, analyze, and process critical customer queries with accuracy to provide customer satisfaction. Adhere to quality, compliance guidelines and SLA s Must be willing to take continuous voice calls Must type a minimum of 25 WPM Proficient with Microsoft Office programs (Outlook, Word) Successful completion of mandatory training Should be flexible work in a 24/7 work environment with rotating weekly time off. Should be able to work in permanent night shifts or any assigned shifts on a rotational basis. Any graduation About Walmart Global Tech . . Benefits : Benefits . Equal Opportunity Employer: Belonging at Walmart . At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is and feels included, everyone wins. Approximately 90% of the U.S. population lives within 10 miles of a Walmart or Sam s Club - our associates and customers reflect the makeup of all of America, as well as the 18 other countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Belonging: We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Associates: We want to ensure our associates worldwide are seen for their unique contributions, supported in their daily work, and connected to co-workers. Walmart is the U.S. largest private employer. Our policies, practices, and programs promote fairness and the same treatment for all associates. Everyone in our workforce has the same access to opportunities for growth, development, and advancement. We transparently report on our workforce twice a year and we have associate resource groups to further engagement, networking, connection and a sense of community. Business & Customers: We provide an assortment of products and services that meet the unique needs of our customers and members while strengthening our connection to the communities we serve. We operate sensory friendly hours in all stores from 8 a.m. to 10 a.m. daily and offer Carolines Carts - a specially designed shopping cart for children and adults with disabilities. Our focus every day is how we can best serve our customers with quality food and goods at everyday low prices, which are 10-25% lower than those of competitors. Communities: Walmart thrives when we take a shared value approach, complementing business with philanthropy to strengthen the communities where we operate and prioritize issues that are meaningful to our business and all customers. Walmart is one of the most charitable companies in the Fortune 500. Last year we gave away over 8% profits through a combination of in-kind and cash gifts totalling more than $1.7 billion. You make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. You build and sustain internal and external relationships. Flexible to work in US hours shifts. Minimum Qualifications... Preferred Qualifications... basic computer processing/data entry software Primary Location... 3Rd Floor, B, Block, Tecci Park, 173, Old Mahabalipuram Road, Sholinganallur , India

Job Title: MCB and Wiring Devices Manufacturing Head Location: Jalgaon, Maharashtra Experience: 10-15 years in manufacturing leadership roles, preferably in the MCB and wiring devices industry. Role Objective As the Manufacturing Head for MCB and Wiring Devices, you will be responsible for leading end-to-end operations focused on miniature circuit breakers (MCBs), switches, sockets, and related wiring accessories. This role requires a seasoned leader with deep domain knowledge, capable of driving process optimization, product quality, and operational excellence. You will align manufacturing performance with the companys strategic goals and ensure continuous improvement in productivity, safety, and customer satisfaction. Key Responsibilities Strategic Leadership Define and implement strategic plans for the MCB and wiring devices division aligned with company growth. Drive innovation in manufacturing through automation and digital tools. Evaluate and introduce new technologies and manufacturing practices to improve throughput and product quality. Manufacturing Operations Oversee all stages of manufacturing including molding, stamping, assembly, testing, and packaging. Ensure daily production targets are met across product lines without compromising on quality or safety. Lead implementation of real-time monitoring systems for OEE (Overall Equipment Effectiveness), downtime, and scrap rates. Quality & Regulatory Compliance Establish and uphold quality benchmarks specific to MCBs and wiring devices as per IS/IEC standards. Lead audits (internal and external) and drive a zero-defect culture using Six Sigma, SPC, and CAPA. Ensure compliance with statutory certifications like BIS, CE, RoHS, etc. Supply Chain & Inventory Coordinate closely with SCM, planning, and procurement for timely raw material availability. Reduce lead times and optimize WIP and FG inventory levels using lean inventory strategies. Collaborate with vendors for strategic sourcing of components such as bimetals, terminals, and plastic parts. Industrial Engineering & Process Optimization Implement industrial engineering principles to design efficient workflows, optimize manpower utilization, and standardize operations. Use time and motion studies, layout planning, and productivity analysis to improve overall plant performance. Team Management & Development Build and develop a skilled team across engineering, production, and quality. Promote cross-functional teamwork and cultivate a continuous learning environment. Set KRAs and ensure periodic performance appraisals and skill gap training. Cost & Efficiency Optimization Identify cost-saving opportunities in materials, processes, and energy usage. Optimize shopfloor layout, reduce changeover times, and enhance line balancing. Drive operational cost efficiency while maintaining product and process integrity. Safety & Sustainability Ensure strict adherence to safety practices, fire norms, and electrical hazard controls. Implement green initiatives like waste reduction, recycling, and energy-saving practices. Key Qualifications Educational Background Bachelor's degree or Diploma in Electrical/Mechanical Engineering or a related field. MBA in Operations or Industrial Management (preferred). Experience 10-15 years in manufacturing leadership roles, preferably in MCBs, switchgear, or electrical devices manufacturing. At least 5 years of experience in managing complete plant operations or business units. Technical Skills In-depth understanding of MCB manufacturing technologies, assembly lines, and quality control protocols. Experience with lean manufacturing, TPM, 5S, and Six Sigma. Familiarity with SAP/ERP systems and production planning tools. Behavioral Skills Strong leadership, crisis management, and stakeholder engagement skills. Sharp analytical mindset with a data-driven decision-making approach. Excellent communication and team-building abilities. Key Performance Indicators (KPIs) Production Efficiency: Achievement of output vs. plan, uptime, and OEE. Quality Performance: First-pass yield, rejection rate, and customer complaint trends. Cost Metrics: Achievement of unit cost targets and raw material usage efficiency. On-Time Delivery: Schedule adherence for key customer orders. Safety & Compliance: Zero LTI incidents and full audit compliance.

Review & Approved Art Work Design, Pharmaceutical Regulation, Guideline, Quality Standards,Record Keeping, Documentation as Per Regulatory Market. Share CV on jobs@asmohlab.com Required Candidate profile Good Knoweldge & Experience on Art Work Review, Quality Assurance Documentation, Regulatory Compliance-Quality, Record Keeping

Position Summary The Compliance, Quality & Data Fiduciary Manager is responsible for ensuring the organizations compliance with ISO 9001 (Quality Management System), ISO 27001 (Information Security Management System) standards, also fulfilling the duties of data fiduciary. This role involves managing the quality and information security frameworks, ensuring data protection & privacy compliance and overseeing all related processes to maintain the highest standards of integrity and trust. Area of Responsibility A . ISO 9001Quality Management System (QMS) 1. Design, Development and Implementation Design, implement and maintain QMS in accordance with ISO 9001 standards Develop and document quality policies, procedures and processes which are aligned with prevailing ISO 9001 standards. 2. Monitoring and Auditing Conduct regular interval audits to ensure ISO 9001 Compliance Monitor key performance indicators(KPIs) to access and improve effectiveness of QMS Lead continuous improvement initiatives in quality management 3. Training and Awareness Provide training on ISO 9001 standards and quality management best practices Ensure all employees understand their role within the QMS framework B.ISO 27001 Information Security Management System (ISMS) 1. Development and Implementation Establish, implement the ISMS standards as per ISO 27001 Develop and maintain robust information security policies, procedures and controls. 2. Risk Management Conduct risk assessments to identify potential threats to information security. Implement appropriate security measures to mitigate identified risks. 3. Monitoring and Auditing Conduct regular interval audits to ensure ISO 27001 Compliance Address any non-conformities identified during audits and ensure continuous improvement 4. Incident Management Develop and manage an incident response plan for handling security breaches. Lead investigation into security incidents and coordinate remedies efforts. C.ISO 27701 Privacy Information Management System (PIMS) 1. Development and Implementation Establish, implement the PIMS standards as per ISO 27701 Develop and maintain robust personal data protection policies, procedures and controls 2. Data security and Privacy Regularly review and update data protection policy to align with changing regulation Implement appropriate data protection measures, ensuring that personal data is secured and handled ethically. 3. Monitoring and Auditing Conduct regular interval audits to ensure ISO 27701 Compliance Address any non-conformities identified during audits and ensure continuous improvement 4. Transparency and Accountability Maintain transparent data practices, clearly communicating how personal data is used and stored. Ensure that the organization can demonstrate compliance with data protection principles and respond effectively to data principles request. 5. Training and Awareness Provide training on ISO 27701 standards and train employees on data protection laws DPDP Act 2023, emphasizing their roles and responsibilities as data handlers Promote a culture of privacy and data protection within the organization D. Compliance Management 1. Regulatory Compliance Ensure the organization complies with all relevant legal and regulatory requirements related to quality, privacy information and information security Keep upto date with changes in legislation and standards that impact ISO 9001, ISO 27001 and ISO 27701 2. Documentation and Reporting Maintain comprehensive record of compliance activity, include audit findings, corrective actions and management reviews Prepare and present compliance and quality reports to senior management E. Continuous Improvement 1. Process Optimization Identify opportunities for process improvements for across quality, information security and data protection functions Lead initiatives to enhance organizational practices and promote a culture of continuous improvement 2. Stakeholder Engagement Collaborate with internal and external stakeholders to ensure alignment with these ISO 90001, ISO 27001 and ISO 27701 requirements. Act as a primary contact for all compliance certification such as quality, information security and data protection related matters. Qualification: Bachelor Degree, relevant certifications( ISO 9001 lead auditor, ISO 27001 Lead Auditor, Data Protection Officer) Experience: Proven experience in managing, implementing and getting certification on ISO 9001 and ISO 27001 for atleast 9-11 years of experience Last experience along with ISO 9001 and ISO 27001, preferably in managing ISO 27701 for atleast 2-3 years Experience in conducting audits, vendor assessments/ due diligence with respect to ISMS and data protection as requested by the clients. Leading all compliance initiatives. Compensation 14-16 LPA Timing 9 AM-6 PM, 5 days with 2 alternate Saturdays in a month Key Competencies Functional Strong knowledge of ISO 9001, ISO 27001 and ISO 27701 along with data protection regulations Excellent analytical, problem solving and decision making skills Strong communication skills with ability to influence and lead cross functional teams. Should have excellent presentation skills and should be able to present to senior management High attention to details and strong organizational skills Should be able to conduct and manage audits of different business units within the organization Should be able to manage vendors and possess good negotiation skills

QA Head Seeking a QA Head to ensure skincare products meet regulatory, safety, and quality standards. Work closely with manufacturing, R&D, and QC teams. Requirement: 4+ years of QA experience, preferably in cosmetics or pharma manufacturing. Required Candidate profile Skincare manufacturing & QC expertise Knowledge of FDA, GMP, ISO regulations Attention to detail & procedural compliance Strong analytical, problem-solving & com skills Ability to train & improve Jr.

Key Responsibilities: 1 Strategic Leadership: Lead the high-volume manufacturing operation group, setting the strategic direction to achieve the best in class performance regardless challenges. Develop and execute operation strategies that drive cost reductions, improve quality, and enhance operational efficiency in a high-volume production environment. Collaborate with senior leadership and other departments to align manufacturing goals with business objectives. 2 Process Optimization & Innovation: Oversee the continuous improvement of manufacturing processes, driving lean principles, Six Sigma, and other process improvement initiatives to optimize production performance. Lead the implementation of advanced manufacturing technologies to support high-volume production while maintaining quality and cost-efficiency. Identify and resolve production bottlenecks, improve yield, and ensure scalability in manufacturing operations. 3 Team Management & Development: Lead, mentor, and develop a high-performing engineering team, fostering a culture of collaboration, innovation, and accountability. Ensure effective communication and coordination across teams, including production, quality assurance, supply chain, and R&D. Provide guidance on technical challenges and drive career development initiatives for engineers and managers. 4 Budgeting & Resource Management: Manage departmental budgets, resource allocation, and capital expenditures for manufacturing engineering initiatives. Optimize the use of personnel, equipment, and technology to support high-volume manufacturing goals. 5 Supplier & Vendor Management: Collaborate with suppliers and external vendors to improve supply chain performance, cost, and quality for high-volume production. Oversee the development and qualification of new suppliers and materials to meet product specifications and demand. 6 Quality Assurance & Compliance: Ensure all manufacturing processes meet or exceed quality standards and comply with regulatory requirements (e.g., ISO, FDA, or industry-specific regulations). Oversee root cause analysis and corrective actions for production-related issues impacting quality or efficiency. 7 Data Analysis & Reporting: Utilize data analytics and manufacturing software to monitor key performance indicators (KPIs) and optimize manufacturing processes. Provide regular reports on manufacturing performance, budget status, and other key metrics to senior leadership. Qualifications: • Education: Bachelors or Master's degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Electrical & electronics engineering or related field. • Experience: 20+ years of experience in high-volume manufacturing engineering/manufacturing, with at least 10+ years in a senior leadership role. Skills: Strong knowledge of high-volume production techniques, lean manufacturing, Six Sigma, and process optimization. Experience with advanced manufacturing technologies (e.g., automation, robotics, AI in manufacturing). Proficient in manufacturing ERP systems, data analysis tools, and CAD software. Excellent leadership, communication, and interpersonal skills. Strong problem-solving and decision-making abilities. • Certifications (optional but preferred): Six Sigma Black Belt, PMP, or other relevant certifications. Key Attributes: • Strategic thinker with a focus on driving operational excellence. • Proven ability to lead large teams in a high-pressure, fast-paced manufacturing environment. • Deep understanding of manufacturing cost structures and the ability to balance cost control with innovation and quality. • Results-oriented with a focus on achieving targets and driving continuous improvement initiatives. This role requires a dynamic leader who can balance operational efficiency with innovation, all while maintaining high standards for product quality and team performance.

Position Summary... What youll do... Job Summary You make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. You build and sustain internal and external relationships. Flexible to work in US hours shifts. About the team The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are a metrics driven center dedicated to driving results where our associates thrive in this high-volume environment that handles over 10 million contacts per year. We Invest in You! At Walmart, we focus on the growth and development of our associates! We are a highly engaged team that prides itself on exceeding customer expectations, building relationships, career progression and providing individual and team recognition. We are looking for career minded, customer centric individuals who are experienced in providing best-in-class customer service. What You ll Do As a Customer Care Senior Resolution Coordinator, you will take a high volume of incoming calls, chats, and emails from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues. All Customer Care Coordinators must have the ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction. To exceed our customers needs, our associates must be punctual, reliable, problem solve, act with integrity and be dedicated to making a difference. What You ll bring 0 months - 12 months of relevant customer service experience Excellent written and verbal communication skills Able to interact professionally with customers. Ability to manage multiple tasks simultaneously. Customer focused mindset with a high level of urgency; role model for delivering Extraordinary Customer Care In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements. Review, analyze, and process critical customer queries with accuracy to provide customer satisfaction. Adhere to quality, compliance guidelines and SLA s Must type a minimum of 25 WPM Proficient with Microsoft Office programs (Outlook, Word) Successful completion of mandatory training Should be flexible work in a 24/7 work environment with rotating weekly time off. Should be able to work in permanent night shifts or any assigned shifts on a rotational basis. Any graduation About Walmart Global Tech . . Benefits . Belonging . . Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions - while being inclusive of all people. Minimum Qualifications... Preferred Qualifications... basic computer processing/data entry software Primary Location... 3Rd Floor, B, Block, Tecci Park, 173, Old Mahabalipuram Road, Sholinganallur , India

Weare seeking a Quality & Compliance Specialist who will assistthe Digital Office Qualityand Compliance team in maintaining compliance with Sarbanes-Oxley(SOX) and Data Privacy requirements. Thisrole will support the execution of IT General Controls, contributeto internal controls quality validation, and collaborate on auditand compliance initiatives under the guidance of the Head of Quality& Compliance. HOWYOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Assistin understanding and implementing the IT General Controls frameworkwithin the Digital Office. Supportthe development and delivery of awareness materials and training oncontrols to relevant teams. Contributeto strengthening the execution of controls through processimprovements and collaboration with control owners and controlperformers. Conductquality checks to ensure the appropriateness of the evidence anddocumentation provided by various stakeholders. Helpoptimize processes for evidence capture and documentation to supportaudit requirements. Assistin documenting and monitoring Control Designs under the direction ofthe Quality & Compliance organization. Supportthe monitoring and tracking of CAPA/NCR (Corrective and PreventiveActions / Non-Compliance Reporting) progress. Executeinternal controls validation tasks as directed by the Quality &Compliance team. Provideregular status updates on assigned tasks related to controlsexecution and audit preparations. Assistin monitoring the adherence of quality processes by Suppliers andInternal Resources. Contributeto the documentation and monitoring of the best practices in QualityManagement. Collaboratewith the SAP Security & Authorization and BASIS teams to supportthe implementation of access controls. Qualifications You have: Adegree in information systems or computer science. Atleast 5 years of experience working with SAP environments (ECC andHANA). Atleast 3 years of experience with SOX controls and CAPA/NCR frameworks. Experiencein supporting quality and compliance management in regulatedenvironments. Experiencein participating in SAP implementation projects. Atleast 3 years of experience supporting system compliance andcontributing to validation activities. Certifications(good to have): SAPSystem Security & Authorizations Certifiedin Risk and Information Systems Control (CRISC). ISO27001- Information Security Management (Auditor or Implementor) DisasterRecovery, IT/Business Continuity & Resiliency

Send resume: Raveena@wissenpro.com Call: 70320 46318 Role: Manager Quality / Training & Quality Manager Role and Key Responsibilities: Act as a primary POC between the QA teams, OPS & clients. Recommended responsibilities include but are not limited to the following: Lead, manage, motivate, and mentor a team of Quality Analysts Drive consistency to ensure the strong quality performance and alignment across all programs Deliver process as well as agent level insights to continuously improve and deliver outstanding customer experience across the program Work alongside Ops and hiring team to provide on-boarding, coaching, remediation, training and development for QAs and QA Leads Implement and drive the QA process and structure Identify possible issues and trends and give actionable insights while communicating them to relevant stakeholders Implement initiatives and projects to counteract any possible trends, drive business KPIs Aggregate audit findings and analyse gaps in processes, identifying innovative ways to solve problems upstream, help improve customer experience and drive higher efficiency Analyse quality and performance trends to provide recommendations for program improvement Responsible for the delivery of vendor quality metrics at management reviews Key skills & knowledge: Excellent communication & interpersonal skills Excellent MS Office skills (presentation & excel) Excellent knowledge of Quality & Analytical tools Should be well versed with Qualitative concepts Should have worked on process improvement projects driving Customer Experience, Process Improvements & Profitability

Job Overview: The General Manager (GM) of Operations will be responsible for overseeing and managing the entire operational functions of the cable tray manufacturing facility. This role involves ensuring that production runs efficiently, within budget, and meets the highest standards of quality. The GM will play a pivotal role in strategic planning, process optimization, production scheduling, supply chain management, and team leadership to achieve the company's goals. Key Responsibilities: 1. Production Management: o Oversee daily manufacturing operations to ensure the production of high-quality cable trays. o Monitor production schedules and coordinate with various departments to ensure timely delivery of orders. o Implement and enforce efficient production processes and methodologies to enhance productivity. o Manage capacity planning to ensure the plant meets both current and future demand. 2. Quality Control & Compliance: o Ensure the cable tray products meet industry standards and customer requirements. o Develop and enforce quality control systems to monitor every stage of production. o Manage compliance with environmental, safety, and regulatory requirements in manufacturing operations. 3. Cost Management & Budgeting: o Develop and manage the operations budget, ensuring efficient use of resources. o Identify cost-saving opportunities without compromising on product quality or safety. o Implement cost-reduction strategies in production while maintaining high product standards. 4. Supply Chain & Inventory Management: o Oversee the procurement of raw materials and ensure a steady supply for production needs. o Manage inventory levels, ensuring adequate stock for manufacturing without overstocking. o Coordinate with suppliers and logistics partners to ensure timely delivery of materials. 5. Team Leadership & Staff Development: o Lead, motivate, and mentor a team of production managers, engineers, technicians, and other operational staff. o Foster a culture of continuous improvement, teamwork, and safety. o Provide training and development opportunities to build a skilled workforce. o Conduct performance evaluations and set clear goals for team members. 6. Health & Safety: o Ensure a safe working environment by enforcing health and safety regulations. o Conduct regular safety audits and address any potential hazards or risks. o Promote a culture of safety and accident prevention. 7. Strategic Planning & Continuous Improvement: o Develop long-term operational strategies to support business growth and expansion. o Identify areas for improvement and lead initiatives to enhance operational efficiency. o Implement Lean Manufacturing or Six Sigma methodologies to streamline production processes. 8. Customer & Vendor Relations: o Collaborate with the sales and customer service teams to understand customer requirements and ensure products meet specifications. o Manage relationships with key suppliers and vendors to ensure high-quality inputs for manufacturing. o Address customer complaints and feedback related to production and product quality. Skills & Qualifications: Educational Qualifications: o Bachelor's degree in Engineering, Manufacturing, Business Administration, or a related field (Masters degree preferred). Experience: o Minimum 10+ years of experience in manufacturing operations, preferably in cable tray or electrical components production. o Strong leadership experience managing large teams in a manufacturing environment. o Proven track record of managing production operations and improving efficiency and profitability. o Experience with industry standards, regulations, and quality control measures. Skills & Competencies: o Excellent leadership, communication, and interpersonal skills. o Strong problem-solving and decision-making abilities. o In-depth knowledge of manufacturing processes, equipment, and technologies. o Familiarity with Lean Manufacturing, Six Sigma, and other continuous improvement methodologies. o Strong financial acumen and budget management experience. o Ability to handle complex projects, multi-task, and prioritize effectively. Work Environment: Office and factory floor-based work. Occasional travel to suppliers, customers, or other facilities may be required. Must be able to manage and resolve on-site operational issues swiftly.